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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.

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Showing 61 to 70 of 9594 (0.117 seconds)

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61

Changing work behaviour using process improvement and action research in an elevator company in China /

Leung Sai-Kwong, Johnny. January 2001 (has links)
This thesis is a study of how a combination of process improvement and the action research approach was developed and used to change the work behaviour of Chinese employees, in terms of staff commitment and consequent customer satisfaction in a foreign-owned elevator-company service division in China. The case organisation is the multi-national company KONE and its operations in mainland China. / Thesis (PhDBusinessandManagement)--University of South Australia, 2001.
Organizational commitment
Job satisfaction
Consumer satisfaction
62

The impact of customer satisfaction and switching costs on customer loyalty : an empirical study in the health care industry in Taiwan

Shieh, Shew-Fang Fannie January 2005 (has links)
The aim of this research is to examine the effect of customer satisfaction and switching costs of customer loyalty through an empirical study of the health care and service industry in Taiwan. The significance of the research will affect hospital management throughout Taiwan and academics majoring in the field of customer loyalty and satisfaction. / Thesis (DBA(DoctorateofBusinessAdministration))--University of South Australia, 2005
Customer loyalty
Patient satisfaction
Consumer satisfaction
63

The impact of customer satisfaction and switching costs on customer loyalty : an empirical study in the health care industry in Taiwan

Shieh, Shew-Fang Fannie January 2005 (has links)
The aim of this research is to examine the effect of customer satisfaction and switching costs of customer loyalty through an empirical study of the health care and service industry in Taiwan. The significance of the research will affect hospital management throughout Taiwan and academics majoring in the field of customer loyalty and satisfaction. / Thesis (DBA(DoctorateofBusinessAdministration))--University of South Australia, 2005
Customer loyalty
Patient satisfaction
Consumer satisfaction
64

The impact of customer satisfaction and switching costs on customer loyalty : an empirical study in the health care industry in Taiwan

Shieh, Shew-Fang Fannie January 2005 (has links)
The aim of this research is to examine the effect of customer satisfaction and switching costs of customer loyalty through an empirical study of the health care and service industry in Taiwan. The significance of the research will affect hospital management throughout Taiwan and academics majoring in the field of customer loyalty and satisfaction. / Thesis (DBA(DoctorateofBusinessAdministration))--University of South Australia, 2005
Customer loyalty
Patient satisfaction
Consumer satisfaction
65

The relationship of demographic, clinical and psychosocial parameters to satisfaction with care in patients with persistent pain a report submitted in partial fulfillment ... for the degree of Master of Science in Orthodontics ... /

Moenssen, Mary Elizabeth. January 1998 (has links)
Thesis (M.S.)--University of Michigan, 1998. / Includes bibliographical references.
66

Motivation of junior immigration officer /

Kwok, Chi-wing, Marvige. January 1997 (has links)
Thesis (M.P.A.)--University of Hong Kong, 1997. / Includes bibliographical references.
67

Motivation of junior immigration officer

Kwok, Chi-wing, Marvige. January 1997 (has links)
Thesis (M.P.A.)--University of Hong Kong, 1997. / Includes bibliographical references. Also available in print.
68

A study of job satisfaction in the Hong Kong immigration service

Dee Funk, Wai-sum, Peggy. January 1982 (has links)
Thesis (M.Soc.Sc.)--University of Hong Kong, 1982. / Also available in print.
69

Individual need satisfaction in work and non-work: a comparative study of the effects of the technology and organization of work.

Hubner, Walter Frank, January 1900 (has links)
Thesis--University of Wisconsin--Madison, 1969. / Transcript. Vita. eContent provider-neutral record in process. Description based on print version record. Includes bibliography.
70

Validation d'une traduction québécoise de l'échelle Kansas de la satisfaction conjugale /

Migneault, Stéphane. January 2002 (has links)
Thèse (M.Ps.)--Université Laval, 2002. / Bibliogr.: f. 45-52. Publié aussi en version électronique.

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