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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
111

Suburbanization of service industries within standard metropolitan areas

Cuzzort, Raymond Paul, January 1900 (has links)
"A shortened version of ... (the author's)--doctoral dissertation, submitted to the ... University of Minnesota, 1955 (and issued in microfilm form under title : The suburbanization of service trade activities in standard metropolitan areas of the United States from 1939 to 1948)."
112

Local economic development in the post-industrial service economy manufacturing communities in the Ohio River Valley /

Moore, Jonathan Barrons, January 2003 (has links)
Thesis (Ph. D.)--Ohio State University, 2003. / Title from first page of PDF file. Document formatted into pages; contains xiii, 242 p.; also includes graphics, maps Includes bibliographical references (p. 231-242). Available online via OhioLINK's ETD Center
113

The interaction of cognition and affect in consumption experiences : implications for services marketing /

Dalakas, Vassilis. January 1999 (has links)
Thesis (Ph. D.)--University of Oregon, 1999. / Typescript. Includes vita and abstract. Includes bibliographical references (leaves 144-156). Also available for download via the World Wide Web; free to University of Oregon users. Address: http://wwwlib.umi.com/cr/uoregon/fullcit?p9947975.
114

Foreign direct investment in producer services the role and impact upon the economic growth and development of Singapore /

Lombard, John R. January 1990 (has links)
Thesis (Ph. D.)--State University of New York at Buffalo, 1990. / Includes bibliographical references (leaves 122-130).
115

Suburbanization of service industries within standard metropolitan areas

Cuzzort, Raymond Paul, January 1900 (has links)
"A shortened version of ... [the author's] doctoral dissertation, submitted to the ... University of Minnesota, 1955 [and issued in microfilm form under title : The suburbanization of service trade activities in standard metropolitan areas of the United States from 1939 to 1948]"
116

Client/service provider perceptions of reference service outcomes in academic libraries effects of feedback and uncertainty /

Whitlatch, Jo Bell. January 1987 (has links)
Thesis (Ph. D. in Library and Information Studies)--University of California, Berkeley, 1987. / eContent provider-neutral record in process. Description based on print version record. Includes bibliographical references (leaves 291-316).
117

Ego depletion in emotional labor : the role of humor and methods of acting /

Yao, Xin, January 2005 (has links)
Thesis (Ph. D.)--University of Washington, 2005. / Vita. Includes bibliographical references (leaves 226-237).
118

Service Branding : ein Beitrag zum Aufbau erfolgreicher Dienstleistungsmarken am Beispiel des Telekommunikationsmarktes /

Kehrer, Rico. January 2005 (has links)
Universiẗat, Diss., 2005--St. Gallen.
119

Developing a marketing information systems (MKIS) model for South African service organizations

Venter, Petrus 06 1900 (has links)
Text in English, abstract in English and Afrikaans / Information is one of the most important resources in organizations today. The role of Marketing Information Systems (MKIS) is to facilitate the efficient and effective use of information in marketing decision-making. Service organizations are especially reliant on decision-support information, due to the complex nature of their environment. However, indications are that they are not utilizing information to their best benefit, despite the considerable advantages they might gain from it. In fact, it could be said that service organizations often seem to lack a culture of market orientation. In measuring the satisfaction with the quality of market intelligence, it becomes obvious that marketing decision-makers are generally dissatisfied with the results of MKIS. Some of the reasons are: • The 'disconnect' between information technology and marketing in organizations, which results in marketing decision-makers not getting information in the format they require, and feeling as if their requirements are not taken into account when MKIS are developed. • The lack of availability of usable customer and competitor data, which are regarded by marketing decision-makers as the most important categories of information. • The focus on generating data, but not adding value to it. Marketing decisionmakers have indicated that they require analysis, and not raw data. In order to bridge these problems, South African service organizations need to focus on the successful integration of MKIS into the organization. This requires an understanding of marketing decision-makers' requirements, closer cooperation between IT and marketing and the establishment of a culture of information sharing. / lnligting is een van die belangrikste hulpbronne van hedendaagse organisasies. Die rol van bemarkingsinligtingstelsels (BMIS) is die fasilitering van die doelmatige en effektiewe gebruik van inligting in bemarkingsbesluitneming. Diensorganisasies is veral afhanklik van besluitsondersteunende inligting, as gevolg van die komplekse aard van hulle omgewing. Tog is daar aanduidings dat hulle inligting nie tot die beste voordeel aanwend nie, ten spyte van die aansienlike voordeel wat hulle daaruit kan trek. In werklikheid kan dit gestel word dat diensorganisasies skynbaar nie 'n markgerigte kultuur het nie. In die meting van tevredenheid met die kwaliteit van markintelligensie blyk dit dat bemarkingsbesluitnemers in die algemeen ontevrede is met die resultate van BMIS. Sommige redes hiervoor: • Die gaping tussen inligtingstegnologie en bemarking in organisasies, wat daartoe lei dat bemarkingsbesluitnemers nie inligting ontvang in die formaat wat hulle vereis nie, en voel dat hulle behoeftes nie in ag geneem word wanneer BMIS ontwikkel word nie. • Die gebrek aan bruikbare inligting oor kliente en mededingers, wat deur benarkingsbesuitnemers beskou word as die belangrikste kategoriee van inligting. • Die fokus op die genereer van data, sonder om waarde daaraan toe te voeg. Bemarkingsbesluitnerners het aangedui dat hulle ontleding vereis en nie slegs 'rou' data nie. Ten einde hierdie probleme te oorbrug moet Suid-Afrikaanse diensorganisasies fokus op die suksesvolle integrasie van BMIS in die organisasie. Dit vereis begrip vir bemarkingsbesluitnemers se behoeftes, nader samewerking tussen inligtingstegnologie en bemarking en die daarstel van 'n kultuur van gedeelde inligting. / Business Management / D. Comm. (Business Management)
120

Rendimento em serviços nos anos 90 : o contraste entre funcionarios publicos e privados / Earnings on tertiary sector during the nineties: the gap between public and private formal workers

Vaz, Daniela Verzola 12 December 2005 (has links)
Orientador: Rodolfo Hoffmann / Dissertação (mestrado) - Universidade Estadual de Campinas, Instituto de Economia / Made available in DSpace on 2018-08-06T20:15:09Z (GMT). No. of bitstreams: 1 Vaz_DanielaVerzola_M.pdf: 12783039 bytes, checksum: bc4452d5c9eb512d0b9ea14205d5599c (MD5) Previous issue date: 2005 / Resumo: Utilizando dados da PNAD, o trabalho investiga o comportamento do hiato de rendimentos entre funcionários públicos e empregados do setor privado com carteira assinada, ocupados no o setor terciário, de 1992 a 2003. Preliminarmente são discutidas as limitações dos dados sobre rendimento captados pela PNAD. São ajustadas, em separado, equações de rendimento, a fim de apontar as diferenças no efeito de vários fatores (idade, sexo, escolaridade, cor, tempo semanal de trabalho etc.) sobre o salário de cada categoria. Mediante o emprego da metodologia de Blinder-Oaxaca identifica-se quanto do diferencial de rendimentos entre os dois grupos se deve a diferenças na capacitação individual dos trabalhadores e quanto está associado a outros fatores, analisando como essa decomposição evoluiu ao longo do período 1992-2003. Um resultado importante é o crescimento do hiato de rendimentos entre os dois grupos, especialmente da parcela não explicada pelas diferenças na capacitação dos empregados. Especial atenção é conferída aos efeitos da escolaridade sobre o rendimento dos dois grupos, com o objetivo de explicar o papel desempenhado por este atributo na ampliação do hiato de rendimentos em questão / Abstract: Using data from an annual household survey (PNAD), this study analyses the behavior of the wage gap between public and private formal workers from the tertiary sector in Brazil bervveen 1992 and 2003. First of al, data limitations are discussed, particularly the understatement of incomes. Earnings equations are then estimated separated for these two groups. Such equations allow us to evaluate the effect of age, gender, schooling, color (race), position in the occupation, weekly working time and other factors on earnings of each category. Blinder-Oxaca methodology reveals how much of the wage gap between the workers of both sectors is due to differences in productive endowments and how much is due to others factors, such as the existence of segmentatian between the public and the private labor market in Brazil. The study highlights the influence of education in the wage determination af both sectors and in the observed increase of the wage ga / Mestrado / Mestre em Ciências Econômicas

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