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Leveraging customer loyalty in the short term domestic insurance industry through a focus on product stewardship /Staak, Barry John. January 2007 (has links)
Thesis (MPhil)--University of Stellenbosch, 2007. / Bibliography. Also available via the Internet.
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Understanding the uneven growth of service industries in China state, market and the changing geography of consulting services /Yang, Fan, Fiona, January 2006 (has links)
Thesis (Ph. D.)--University of Hong Kong, 2007. / Title proper from title frame. Also available in printed format.
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Market orientation and the use of Internet as a relationship marketing tool in service industriesSum, Ka-man. January 1900 (has links)
Thesis (Ph.D.)--Hong Kong Polytechnic University), 2006. / Adviser: Ting-Kwong Luk. Includes bibliographical references.
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Organizational and group antecedents of workgroup innovativeness in a service industryNsenduluka, Evaristo. January 2008 (has links)
Thesis (Ph. D.)--Victoria University (Melbourne, Vic.), 2008. / Includes bibliographical references.
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A case study of hoe technology is used to create service value /Chan, Chun-ying. January 1995 (has links)
Thesis (M.B.A.)--University of Hong Kong, 1995. / Includes bibliographical references (leaves 84-86).
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Quality in service and industrySchnabel, Elaine Barbetta. January 1994 (has links)
Thesis (M.P.A.)--Kutztown University of Pennsylvania, 1994. / Source: Masters Abstracts International, Volume: 45-06, page: 2960. Typescript. Includes bibliographical references (leaves 85-86).
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Export-led growth strategies, the internationalization of services, and third world development the political economy of Mexican tourism, 1967-1992 /Clancy, Michael James. January 1996 (has links)
Thesis (Ph. D.)--University of Wisconsin--Madison, 1996. / Includes bibliographical references (leaves 314-342).
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A new examination of service loyalty identification of the antecedents and outcomes of an attitudinal loyalty framework /Bourdeau, Brian L. Cronin, J. Joseph. January 2005 (has links)
Thesis (Ph. D.)--Florida State University, 2005. / Advisor: J. Joseph Cronin, Jr., Florida State University, College of Business, Dept. of Marketing. Title and description from dissertation home page (viewed Jan. 12, 2006). Document formatted into pages; contains xii, 240 pages. Includes bibliographical references.
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A model for the development of service agreements in the information and communication technology sector /Johnston, Robert. January 2006 (has links)
Thesis (M.Com. (Information Systems)) - Rhodes University, 2006.
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Essays on the spatial analysis of manufacturing employment in the U.S.Helsel, Jolien A. January 2008 (has links)
Thesis (Ph.D.)--Kent State University, 2008. / Title from PDF t.p. (viewed Oct. 22, 2009). Advisor: Marvin Troutt. Keywords: manufacturing; spatial analysis; cluster; input-output; forward linkage; backward linkage; key sector; geostatistics; kriging; Kaldor's laws; spatial autocorrelation. Includes bibliographical references.
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