The aim of the thesis is the evaluation and comparison of management in public and private administration and determination of proposals leading to its development.

The aim was to explore users' satisfaction with availability of healthcare and social services for people with mental illness in České Budějovice and also to map the use of these services from the users' perspective, but also employees' perspective. To obtain the necessary data I used quantitative research, a questionnaire technique. In total 77 questionnaires were distributed - in Domino and Fokus organizations in České Budějovice and also in the psychiatric ward in hospital in České Budějovice. Respondents were not only their users, but also staff of these institutions. The research shows that the most used service are day care centers, counseling and therapeutic services, and on the contrary, many users and workers lack social housing. Regarding health services, the most interviewed clients uses the services of a psychiatrist or general practitioner from whom the largest percentage of respondents obtains information about the services. The workers' responses showed that the vast majority of users of services has an interest in the offered programs, and in their opinion, primarily programs for use of leisure time, social and therapeutic programs should be supported.The greatest problem is seen in high financial demands on services and associated uncertain funding of social services and poor linkage between health and social services.

The thesis discusses the satisfaction of senior citizens with social services in Prachatice. My thesis was aimed to identify awareness of senior citizens for social services available in the town of Prachatice. The other aim of my thesis was to identify how seniors are satisfied with the offer and provision of social services in Prachatice. Three research questions were used to achieve the goal. Semi-structured interviews with fourteen senior citizens who utilize social services in Prachatice were used to identify how seniors are informed about social services. Further I wanted to identify how elderly people are content with the offer and availability of social services, and how they are satisfied with the provision of social services, and what could be proposed to improve the offered and delivered social services. The acquired data were analysed using an open data coding method. The collected information indicates that awareness of social services for senior citizens in Prachatice is sufficient. A few proposals were raised by respondents that could increase awareness of available social services. Seniors are partly satisfied with the offer and availability of social services while they are not content with the number of vacancies in the Senior Home. They consider the provision of social services in Prachatice to be sufficient. A high number of respondents would propose to increase vacancies in the Senior Home in order to enhance the social services offered in Prachatice. The respondents would also propose to extend the offer of social services by personal assistance, day care center for elderly, home hospice care and increased number of beds in the Nursing Home for Persons with Cognitive Impairment. The respondents pointed out the possibility of more effective co-operation between providers of social services in Prachatice. The results of my thesis can help increase and make awareness of social services more effective and improve the offer and provision of social services for senior citizens in Prachatice.

The purpose of this study has been to examine and analyze how the statutory agreement on cooperation between social services and maternity care in three different municipalities is translated into practice. Additionally the purpose is to see what kind of experiences professionals in social services and maternity care have of how different factors can affect pregnant women in addiction to change during pregnancy. The study is based on a documentary analysis of six documents which regulates the statutory agreement on cooperation about persons in addiction. Furthermore, the study is based on qualitative semi-structured interviews with two social workers and three midwives in two different municipalities in southern Sweden. The theoretical approach that has been used is the terms stigmatization, empowerment and roles. The result of the study shows that the documents and working methods of the statutory cooperation is dissimilar in different municipalities. Furthermore, the result of the study shows that social workers and midwives see different factors that can motivate the pregnant women in addiction to change. They all agree that pregnancy is an opportunity for women in addiction to be particularly motivated for a change.

The thesis deals with filing of conditions for providers of accommodation social services given by the new law about social services. The sample of providers was analyzed from the point of view of contents of the defined mission of service and its aims. Compliance with the main rules of the law was considered. The range and form of help and support given through social service have to preserve human dignity and derive from individual needs of service user. The help is aimed to support individuals in their self-independence, strengthen social incorporation and in appropriate quality, respect human rights and basic liberties. The selected accommodation services werw compared also in relation to the determined target group and age category.

The thesis deals with attendance allowance and the control process over its usage in people aged 18 and over. Process of entitlement for attendance allowance is governed by the Act on Social Services. Attendance allowance is provided to people who, because of long-term adverse health condition, need assistance of another individual to care for them and to ensure their self-sufficiency. The purpose of this benefit is to enable the entitled person to ensure care and choose the provider of necessary assistance through providers of social services or related person. Local authority decides specified degree of dependence and also carries out checks of usage of the benefit. A proposal to amend the Act is currently being discussed with the aim to adjust the system of social services in a way to take into account findings from practice, in particular in the area of clear conditions of entitlement and use of the attendance allowance. The objective of the thesis is to find out impacts of upcoming changes in recipients of attendance allowance in the 1st degree of dependence and to make a survey of experience of social workers with checks of usage of the benefit. To achieve the objective a questioning method was used, the technique of semi-structured interview, secondary analysis of data and participant observation. The research has shown that in recipients in 1st degree of dependence the attendance allowance is paid in the amount which does not correspond to actual costs incurred to provide the assistance. It can therefore be assumed that reduction in the allowance would not endanger provision of necessary care. Interest in social services is not likely to increase by payment of the allowance in 1st degree of dependence by means of vouchers. Futhermore, it was found out that there are not any explicit methodical guidelines which would describe implementation of controls over usage of the allowance. More specific definition of control activities would enable to carry out controls more effectively and transparently. Implementation of more controls is possible only under the condition of increasing staff numbers of administrative authorities.

This thesis deals with the demographic aging of the population and the changes which this natural cyclical process brings along. I am not only mapping the current situation and trying to give a forecast of the next fifty years, but I am also trying to identify how the aging will mirror our society and which areas of public life will mostly be affected by it. A substantial part of this thesis is dedicated to the transformation of social services and how it works, which should contribute to the community planning project in the micro region of Bechyne. All theoretical findings in the later part of the thesis are used to evaluate the socio-demographic situation in the mentioned region and subsequently followed by suggestions, which could lead to the improvement of the residents{\crq} quality of life.

Chronic disorder of kidneys is a gradual progression from the state of health to the state of a disease, resulting in permanent failure of excretory, regulatory, and hormonal (metabolic) functions of kidneys. During a kidney failure water and electrolyte imbalance, retention of catabolites, and metabolic acidosis occur; there is a shortage of substances produced in kidneys. A complex metabolic disorder occurs, whose clinic corelate is a uremic syndrom. Conservative treatment consists in adjusting or positive influencing of metabolic deviations through a diet and medication. However, if the conservative treatment is insufficient, it is necessary to proceed to some of the blood purifying methods {--} hemodialysis, peritoneal dialysis. These methods are then followed by kidney transplant. Dialysed people have an abnormal life, as a vitally important organ of theirs does not work and is replaced by an apparatus. Patients are faced with many stresses and bans {--} they have to be on a diet with liquid restrictions, they have to take remedies regularly, due to dialysis days they are time limited, their appearance is often changed, they suffer from sexual disfunction, their sickness rate is high, etc. A successful transplant is a great white hope for the patients, but it also has its medical contraindications, therefore it does not concern all the dialysed patients. Thus a big occurence of depressions and suicides among patients cannot be a surprise. Besides medical care it is then necessary to focus on psychological care and social recovery. However, the results of a questionnaire research did not prove the occurence of psychological problems among the clients of dialysis centres. It proved true that the clients of centres are not interested in using psychosocial services, which was the third hypothesis.Further it came out that the clients are not well informed about social services and social benefits. Thus the second hypothesis was confirmed {--} The clients of centres do not know psychosocial services. The first hypothesis {--} Psychosocial workers are not used by hemodialysis centres {--} was also confirmed. The teams of the centres miss a psychologist absolultely and only one centre has a social worker.

The purpose of the study is to study social workers' experiences of communicating with children within the frame of child protection work. This includes the key factors that social workers experience in professional communication with children, how the conversations are designed and implemented, as well as the obstacles and opportunities that may arise in communication with children. The study is based on a qualitative approach, as the purpose of the study is to investigate the social worker's own experience and experiences of communication with children ´s. The empirical material of the study has been acquired through six semi structured interviews with qualified social worker in a children and family. The result shows that there are key aspects that play an important role in professional communication with children, one aspect was the importance of the circumstances and the environment of the conversation. The study shows that the social secretary uses different methods and tools in the implementation of child talks. The result identifies obstacles and opportunities in communication with children, an obstacle raised by social workers was situations where the child did not want to participate and an opportunity is a good conversation environment. Furthermore, the results of the study are discussed based on previous research and theoretical reference framework, which largely confirms what the social worker emphasized for the outcome of the study.

Introductory part of my work delimits concept of charity and concepts related to it, the first chapter formulates fundamental theoretical basis of charitable work. Next chapter briefly summarizes changes of charity practice in Czech and European setting from antiquity to the end of twentieth century according to chosen criteria. The aim of the fourth chapter is describing present activity of Charity of the Czech Republic as a provider of social services, the fifth chapter delimits some specifics of charity work in the context of dialogue between theology and social work. Empirical part tries to find out (by the form of semi- structured interviews with directors of professional charities, in the basis of content analysis and by the participating observation), what is the specific character of charitable helping practice that gives to its activity long-term orientation and an unmistakable position at social services market.