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The role of servicescapes in spectators' attendance at selected soccer stadiaMofoka, Makha Agatha January 2011 (has links)
Thesis. (M. Tech. (Dept. of Marketing, Faculty of Management Sciences)) -- Vaal University of Technology, 2011. / Spectators are key constituents of sport organisations’ success as a large spectator base attracts sponsors. Once a spectator enters a sport stadium, the physical environment and the experience of the game may lead to a relationship with the environment and a team resulting in the spectator either revisiting a sport stadium, recommending the venue to others or avoiding the environment. Spectator attendance at sports stadia is also a primary sources of revenue for sport events. Stadium attendance also brings different benefits for spectators as a stadium can add excitement and atmosphere to an event experience and opportunities for socialisation within the environment. The main purpose of this study was to determine the role of servicescapes in spectators’ attendance at selected sport stadiums in Gauteng. Since sport depends on the facility for its production and service delivery, place (distribution) is an essential component in the marketing mix, as it can lead to approach or avoidance behaviours.
The study was conducted at two different stadiums namely (Soccer City (formerly FNB) and Orlando stadiums) in the Gauteng Province. A quantitative research approach was used. A structured questionnaire was administered to 200 spectators using non-probability convenience sampling. Data from a total of 170 completed questionnaires were analysed.
Data analysis was undertaken in two phases: firstly by pilot testing the questionnaire and secondly by the consolidation of the main survey findings through a more detailed analysis. The data was analysed with a view to address the objectives of the study. In order to ensure high quality analysis, all evidence was considered and all major rival interpretations were also addressed. Factor analysis was used to determine the various servicescape dimensions. Seven factors of servicescape were extracted, namely scoreboard quality, refreshment provisioning, facility aesthetics, space allocation, stadium accessibility, seating comfort and stadium cleanliness. The findings in this study indicate that there is significant positive correlation between the seven factors and future attendance and also a desire to stay within the stadium. The regression analysis reported significant predictive relationships between the stadium servicescape, future attendance and also a desire to stay within the stadium. Regression models depict that spatial allocation and functionality followed by stadia cleanliness made the greatest impact on spectators’ desire to stay within a servicescape and seating comfort and facility aesthetics significantly contributes to future patronage.
Recommendations in this study suggest that stadium management and sport marketers should not concentrate on one factor but on several servicescape factors in order to maintain spectator patronage on sport stadium. By fulfilling spectators’ expectations, sport marketers and stadium management should ensure that spectators are satisfied with the stadium facilities and the physical environment to maintain their retention and loyalty to the stadium. / Central Research Committee. Vaal University of Technology.
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How Does Sport Team Identification Compare to Identification with Other Social Institutions?Smith, Shelley Elizabeth 01 December 2009 (has links)
As social beings, people naturally form identifications with various social groups within their environment. Individuals gain benefits by forming identifications with groups, such as increased self-esteem and psychological support. Past research has examined the identification people form with various social groups, but no research has examined with which of these social groups people form the strongest identification. This study examines the strength of identification with various social groups within one’s life. It is predicted that individuals will indicate a stronger identification with a sport team than with any other social group. Secondly, it is predicted that identification with a sport team will provide better psychological benefits than identification with another social group. The analysis of 226 participants’ responses indicated that individuals form a stronger identification with a sport team than with a religious group, a school activity, or with a form of community involvement. A similar level of identification was found between identification with a sport team and a social activity as well as one’s occupation. The study’s results also indicated that identification with a sport team contributed slightly more to one’s social psychological health than identification with another form of social group.
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Potential Factors That Influence Team Identification: A Desire to be Similar or Different?Clippert, Courtney A. 01 May 2010 (has links)
The purpose of the current study is to determine whether eliciting the need for assimilation or the need for differentiation influences individuals’ identification with a given team. Team identification is defined as a fan’s psychological connection to a team; that is, the extent to which the fan views the team as an extension of him or herself (Wann, Melnick, Russell, & Pease, 2001). It is important to understand potential factors that may motivate and potentially increase one’s identification with a particular team.
The sample consisted of 106 participants attending Western Kentucky University. The participants completed the Sport Fandom Questionnaire (SFQ) and the Need for Affiliation (nAff) scale. Participants were presented with one of three randomly assigned scenarios, and were asked to transcribe two memories, dependent upon the previously assigned scenario. Following this, the gambling scenario was described. Participants rated how identified they were with both the underdog and favored team, regardless of their choice. It was hypothesized that those who are primed to experience the feelings of assimilation will wager more money on and be more highly identified with a team that is a prohibitive favorite. Also, it was hypothesized that those who are primed to experience the feelings of differentiation will wager more money on and be more highly identified with a team that is a large underdog.
Results indicated that the hypotheses were not supported; however, significance was approached, as participants who were primed for feelings of differentiation tended to choose the underdog football team. Regardless of condition, participants tended to wager more money on the favorite football team, as opposed to the underdog football team.
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The effects of the September 11th attacks on security measures of collegiate football operationsHelton, Jennifer L. January 2004 (has links)
Thesis (M.S.)--Ball State University, 2004. / Includes bibliographical references (leaves 42-43). Also available online (PDF file) by a subscription to the set or by purchasing the individual file.
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The effects of the September 11th attacks on security measures of collegiate football operationsHelton, Jennifer L. January 2004 (has links)
Thesis (M.S.)--Ball State University, 2004. / Includes bibliographical references (leaves 42-43).
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Why women don't watch women's sport a qualitative analysis /Farrell, Annemarie O., January 2006 (has links)
Thesis (Ph. D.)--Ohio State University, 2006. / Title from first page of PDF file. Includes bibliographical references (p. 160-177).
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Permanent corporate signage at the University of North Carolina-Chapel Hill a survey of student and faculty opinions /Gailey, Kevin R. January 2004 (has links)
Thesis (M.A.)--University of North Carolina at Chapel Hill, 2005. / Includes bibliographical references (leaves 134-138).
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Permanent corporate signage at the University of North Carolina-Chapel Hill a survey of student and faculty opinions /Gailey, Kevin R. January 2004 (has links)
Thesis (M.A.)--University of North Carolina at Chapel Hill, 2004. / Includes bibliographical references (leaves 134-138). Also available online (PDF file) by a subscription to the set or by purchasing the individual file.
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Slávistická srdce v proměnách doby / Slavia fans in the changing timesStehlíková, Jana January 2020 (has links)
Sports spectators is free entertainment for millions of people around the world. Here I will focus on football spectators who have in their heart the club SK Slavia Praha, who is one of the oldest football club in our country and have a fan base. As the name suggests, I will be interested in the phenomenon of a football fan, which differs from the viewer, among other things, that he identifies with his club. The main aspect of this work will be a comparison of two historical sections, the period before and after the fall of the communist regime in 1989 and Police supervision is connected. I will also be interested in the relationship to the biggest rival within AC Sparta Praha, or the possibility of club artifacts, which are now available in a wealth of, but always be. Even fans have their asociations. Aside from the fact that they are associated fan support such as an expert and tribune, which have great influence as a club support and at the end of the work focusing on their relationship to the club, why they chose Slavia and what it means for them. For this work I chose the method of qualitative research, which oral history and field research, which I found due to the nature of the work appropriate. Key words: sports spectators, SK Slavia Praha, football fans, oral history
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Sports television viewing and value acceptanceMcFarlin, Gavin L. 01 January 2005 (has links)
The study examined the ability to learn values while watching sports programming on television. Sports are seen as a huge influence in our lives and helping to spread that influence and bring the games right to our living rooms is television. A total of 360 surveys were collected from three universities, one in the West, one in the Midwest, and one in the South. What was found was there is a direct connection between the exposures to the values seen in sports to the evaluation of those values in our society, which led to individual acceptance of the values personally. It was found that almost half of the viewing by respondents of television was watching sports. By watching these events, respondents were able to see these values first-hand and then personally accept them into their own values.
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