<p>The study seeks to establish the state of infrastructure management system, pertaining to electricity distribution, as an example of policy implementation.</p>

<p>The study seeks to establish the state of infrastructure management system, pertaining to electricity distribution, as an example of policy implementation.</p>

Masters in Public Administration - MPA / The study seeks to establish the state of infrastructure management system, pertaining to electricity distribution, as an example of policy implementation.

Thesis (MA (Public and Development Management))--University of Stellenbosch, 2009. / Sexual orientation (discrimination) as a part of diversity management in organisations is a controversial issue and people in management positions are not always comfortable to address issues relating to gay employees. This is evident from the lack of adequate policies and processes that exist within public organs. Ignorance and prejudice, heterosexism and homophobia, religious and moral beliefs and stigmatisation contribute to why employees discriminate against their co-workers based on sexual orientation. The following measures can be taken by the organisation in combating this phenomenon: • Writing anti-discriminatory statements. • Re-evaluating the current state of the organisational culture and whether it is supportive of gay employees disclosing their sexual orientation at work. • Developing an employee assistance programme. The success of these measures will largely depend on the capacity of the Human Resource department in making the organisation more inclusive. Therefore, the Integrated Development Plan of Stellenbosch Municipality as its organisational strategy plays a vital role in this entire process, as it cannot be separated from the Human Resource management strategy of this organisation. These initiatives will only be effective and efficient if there is commitment from top management as well as the employees to ensure a safe work environment for lesbian, gay and bisexual employees.

Thesis (MComm (School of Public Management and Planning))--Stellenbosch University, 2008. / Knowledge management is a well-founded management approach that has been successfully applied across the corporate sector and holds the same benefits for public sector organisations. Knowledge management is a management philosophy that impacts on various components of an organisation, in particular the organisational processes and the information and communication configurations within the organisation. Knowledge management can significantly advance organisational efficiency. However, it must be ensured that different organisational processes and departments collaborate and that functional silos are eliminated. Knowledge management requires long-term commitment and dedication from all organisational members. Furthermore, there are certain knowledge management enablers in an organisation that need to be developed and that are necessary for the achievement of organisational effectiveness. These enablers are the organisational culture, the human resources, the information technology, organisational structure and the strategy and leadership. As previously mentioned, this management philosophy can be successfully applied in the public sector. Local government organisations, who are largely responsible for service delivery to the public can effectively implement knowledge management practices as a strategic tool to achieve their service delivery and operational goals. The need therefore exists for local governments to take on the role of knowledge-based organisations that prosper on the capabilities of knowledge workers. In order for local governments to deliver services, function well and operate in an environment characterised by transparency and accountability, local governments must have effectual strategies and governance policies in terms of the knowledge present within their organisations.