This research presents an analysis of the European Telecommunication strategic environment with particular focus on the three macro-changes which have been influencing the recent history of such industry. These are, first of all, the shift from a government-controlled market to a privatized market. Second, the introduction of price limitations - called Eurotariff - which are supposed to regulate the mobile traffic throughout Europe. Finally, the constant growth of data and internet traffic demand, compared to the voice traffic demand, mainly due to the success of OTTs (Over-the-Tops) and the introduction of NGN (Next-Generation Network) applications and software. Such changes have increased the competition in an industry which was organized in monopolies and are forcing the companies to change, following the different customers' needs. Throughout the essay, a case study about Telefónica has been developed: after a presentation of the company and of Telefónica's deregulation process, the consequences of the environment analysis will be defined and, finally, some strategic actions will be proposed in order to adapt to the new strategic environment. The methodology which has been followed consists in a research on the models existing in literature designed to analyze the strategic environment. The best ones have been used and applied to the real case, involving Telefónica: the findings obtained have then been considered the basis to define the strategic actions. The purpose of the paper is twofold: first of all to offer an understanding of the telecommunications business with a particular focus on the Eurotariff, OTTs and NGN phenomena; second to show how a strategic environment can be effectively studied, focusing on the changes that characterize the industry, and how the consequences can be deduced. The information coming from this type of studies is very important for a company to understand what to change in order to adapt to a new context and achieve better performances.

Propõe-se uma análise de como os think tanks britânicos compreendem a atuação brasileira, associando a isso as representações produzidas por estes sobre o Brasil no período correspondente aos anos de 2001 à 2016. Seguindo a concepção construtivista, considera-se o uso dos think tanks como fonte discursiva, capaz de influenciar na formulação de agendas políticas e de Defesa de um Estado. A dissertação se desdobrará em três capítulos, abordando: (i) as formulações estratégicas do Reino Unido, o funcionamento burocrático da Defesa associado aos think tanks e suas percepções sobre os países emergentes; (ii) a definição do conceito de think tanks e a contribuição destes, na produção de conhecimento e debates no campo das ideias políticas ; (iii) os debates produzidos pelos principais think tanks britânicos a respeito da atuação internacional do Brasil. Acredita-se que a atuação internacional brasileira tenha despertado um maior debate no interior dos think tanks britânicos. / It is proposed an analysis of how British think tanks understand the Brazilian performance, associating to it the representations produced by them on Brazil in the period corresponding to the years 2001 to 2016. Following the constructivist conception, the use of think tanks As a discursive source, capable of influencing the formulation of political agendas and the Defense of a State. The dissertation will be divided into three chapters, covering: (i) the strategic formulations of the United Kingdom, the bureaucratic functioning of Defense associated with think tanks and their perceptions about emerging countries; (ii) the definition of the concept of think tanks and their contribution, in the production of knowledge and debates in the field of political ideas; (iii) the debates produced by the leading British think tanks regarding the international performance of Brazil. It is believed that the Brazilian international action has aroused a greater debate within the British think tanks.

Propõe-se uma análise de como os think tanks britânicos compreendem a atuação brasileira, associando a isso as representações produzidas por estes sobre o Brasil no período correspondente aos anos de 2001 à 2016. Seguindo a concepção construtivista, considera-se o uso dos think tanks como fonte discursiva, capaz de influenciar na formulação de agendas políticas e de Defesa de um Estado. A dissertação se desdobrará em três capítulos, abordando: (i) as formulações estratégicas do Reino Unido, o funcionamento burocrático da Defesa associado aos think tanks e suas percepções sobre os países emergentes; (ii) a definição do conceito de think tanks e a contribuição destes, na produção de conhecimento e debates no campo das ideias políticas ; (iii) os debates produzidos pelos principais think tanks britânicos a respeito da atuação internacional do Brasil. Acredita-se que a atuação internacional brasileira tenha despertado um maior debate no interior dos think tanks britânicos. / It is proposed an analysis of how British think tanks understand the Brazilian performance, associating to it the representations produced by them on Brazil in the period corresponding to the years 2001 to 2016. Following the constructivist conception, the use of think tanks As a discursive source, capable of influencing the formulation of political agendas and the Defense of a State. The dissertation will be divided into three chapters, covering: (i) the strategic formulations of the United Kingdom, the bureaucratic functioning of Defense associated with think tanks and their perceptions about emerging countries; (ii) the definition of the concept of think tanks and their contribution, in the production of knowledge and debates in the field of political ideas; (iii) the debates produced by the leading British think tanks regarding the international performance of Brazil. It is believed that the Brazilian international action has aroused a greater debate within the British think tanks.

Propõe-se uma análise de como os think tanks britânicos compreendem a atuação brasileira, associando a isso as representações produzidas por estes sobre o Brasil no período correspondente aos anos de 2001 à 2016. Seguindo a concepção construtivista, considera-se o uso dos think tanks como fonte discursiva, capaz de influenciar na formulação de agendas políticas e de Defesa de um Estado. A dissertação se desdobrará em três capítulos, abordando: (i) as formulações estratégicas do Reino Unido, o funcionamento burocrático da Defesa associado aos think tanks e suas percepções sobre os países emergentes; (ii) a definição do conceito de think tanks e a contribuição destes, na produção de conhecimento e debates no campo das ideias políticas ; (iii) os debates produzidos pelos principais think tanks britânicos a respeito da atuação internacional do Brasil. Acredita-se que a atuação internacional brasileira tenha despertado um maior debate no interior dos think tanks britânicos. / It is proposed an analysis of how British think tanks understand the Brazilian performance, associating to it the representations produced by them on Brazil in the period corresponding to the years 2001 to 2016. Following the constructivist conception, the use of think tanks As a discursive source, capable of influencing the formulation of political agendas and the Defense of a State. The dissertation will be divided into three chapters, covering: (i) the strategic formulations of the United Kingdom, the bureaucratic functioning of Defense associated with think tanks and their perceptions about emerging countries; (ii) the definition of the concept of think tanks and their contribution, in the production of knowledge and debates in the field of political ideas; (iii) the debates produced by the leading British think tanks regarding the international performance of Brazil. It is believed that the Brazilian international action has aroused a greater debate within the British think tanks.

The strategic environment of companies is divided in four domains. These domains are the known, knowable, complex and chaos domains. The known and knowable domains are characterised by order while the chaos and complex domains are characterised by unorder. The factors present in the chaos and complex domains are emergent in nature and are regarded as un-ordered. Executives and managers need to be prepared to manage in all four these domains in order to ensure the long-term competitiveness of companies. This implies that the training needs of executives and managers need to be identified and addressed in order to prepare them to manage in the four domains in the strategic environment of companies. Executives and managers are trained by means of traditional and/or strategic training. Traditional training prepares executives and managers to manage in the ordered domains while strategic training prepare executives and managers to manage in the domains characterised by un-order which are emergent in nature. Strategic training is “based on predictions of future job requirements” (Rothwell&Kazanas, 1994:425). Traditional training addresses the training needs of executives and managers as it flows from the current strategic orientation of the company while strategic training addresses the training needs of executives and managers as it flows from the emergent strategic orientation of the company. Knowledge management entails the establishment of an environment within which knowledge processes (creation, codification, sharing, organisation and use of knowledge) are performed through a variety of tools and techniques to the benefit of the company. Knowledge processes regarding the emergent strategic orientation of companies are performed during a strategic training process and therefore strategic training is regarded as a knowledge management technique. Strategic training enables executives and managers to learn as regards the emergent strategic orientation of the company. Ahmed, Kok and Loh (2002:23) state: “The objective of organizational learning and knowledge management is to create a motivated and energized work environment that supports the continuous creation, collection, use and reuse of both personal and organization knowledge in the pursuit of business success.” Furthermore, Ahmed, Kok and Loh (2002:23) explain that the ability of companies to capitalise on their knowledge assets defines their competitiveness. Knowledge management techniques such as strategic training should be used to ensure that the knowledge assets of companies contribute to the long-term competitiveness of companies. The literature on strategic training was studied and empirical research was conducted in a selection of 24 large South African companies in order to ascertain the nature and scope of training offered to executives and managers. The nature and scope of training in large South African companies were studied to ascertain whether these companies use a strategic training process to identify and address the strategic training needs of executives and managers and thus if companies perform knowledge processes regarding their emergent strategic orientation. It was ascertained that only a few of the 24 large South African companies which participated in the study use a strategic training process to identify and address the strategic training needs of executives and managers. A framework for the implementation of a cyclical strategic training process is therefore proposed as a guideline for companies that want to use a strategic training process. / Thesis (DPhil)--University of Pretoria, 2008. / Information Science / unrestricted

O estudo de impacto ambiental (EIA), diante da concepção de avaliação de impacto ambiental (AIA), determina, em seus objetivos, a necessidade de se demonstrar a viabilidade ambiental não só de projetos, mas também de políticas, planos e programas (PPP). Considerado atualmente como instrumento ambiental essencial a qualquer processo decisório, conceitualmente distingue-se por necessidades e respostas diferentes para PPP, daquelas previstas para projetos. No Brasil, a prática associada somente a projetos e desvinculada das decisões que ponderem as alternativas locacionais, tem demonstrado distorções de uso do instrumento EIA no que se refere a respostas e também à sua credibilidade. Esta prática se refletirá no estabelecimento de responsabilidades distintas quanto à geração e disponibilidade das informações, no entendimento do conceito de EIA, como também no universo de exigências a serem requeridas. No que se refere à articulação com outros instrumentos da PNMA, cabe ao zoneamento ecológico econômico (ZEE) um grande papel, qual seja, o de articulador ambiental das diferentes escalas da AIA e gerador do diagnóstico ambiental com cenários e possibilidades de prognóstico. Conceitualmente o ZEE indica, ambientalmente e de maneira prévia, todas as alternativas de localização, ao contemplar os fatores ambientais diante da capacidade de suporte do meio em relação a uma determinada atividade, além de ser mais adequado para delimitar a área de influência e/ou os conflitos. Portanto, o estabelecimento de universos mais claros para cada escala de abordagem do instrumento AIA e a possibilidade de articulação com o ZEE desobrigarão o EIA de respostas e compromissos de implicações relacionadas a políticas públicas ao subsidiar os empreendimentos públicos e privados. O presente trabalho avalia o instrumento AIA e a possibilidade de aproveitar a implementação do ZEE para melhorar o alcance e eficiência do EIA, e se configurar como mais um instrumento de contribuição à sustentabilidade ambiental / The environment impact statement (EIS), facing the concept environment impact assessment (EIA), settles, in its objectives, the need to demonstrate not only the environment viability of projects, but also of policies, plans and programs (PPP). Currently considered as essential environment instrument to any decision making process, conceptually EIA marks presence for necessities and different answers for PPP. In Brazil, the practice associated only to projects and out of the decisions that ponder the localization alternatives, has demonstrated distortions in the use of the EIS instrument in relation of its answers and also to its credibility. This practice will be reflected on the establishment of distinct responsibilities considering the generation and availability of information, in the agreement of the EIS concept, and also in the universe of requirements to be met. In relation to the joint action with other instruments of the PNMA, it gives to the economic ecological zoning (ZEE) an important role, which is, being the environmental articulator of different scales of the EIA and generator of environmental diagnosis with scenes and possibilities of prognostic. Conceptually the ZEE indicates, environmentally and previously way, all environmental factors facing localization alternatives, when contemplating the carrying capacity in relation to a determined activity, besides being more adjusted to delimit the area of influence and/or the conflicts. Therefore, the establishment of clearer universes for each scale of approaching the instrument EIA and the possibility of joint action with the ZEE will liberate the EIS from giving answers and commitments of related implications to public policies and subsidizing the enterprises. The present work evaluates the EIA instrument and the possibility and advantage of the implementation of the ZEE to enlarge the range and to improve the EIS efficiency, and to configure it as an additional contribution instrument to environmental sustainability

O estudo de impacto ambiental (EIA), diante da concepção de avaliação de impacto ambiental (AIA), determina, em seus objetivos, a necessidade de se demonstrar a viabilidade ambiental não só de projetos, mas também de políticas, planos e programas (PPP). Considerado atualmente como instrumento ambiental essencial a qualquer processo decisório, conceitualmente distingue-se por necessidades e respostas diferentes para PPP, daquelas previstas para projetos. No Brasil, a prática associada somente a projetos e desvinculada das decisões que ponderem as alternativas locacionais, tem demonstrado distorções de uso do instrumento EIA no que se refere a respostas e também à sua credibilidade. Esta prática se refletirá no estabelecimento de responsabilidades distintas quanto à geração e disponibilidade das informações, no entendimento do conceito de EIA, como também no universo de exigências a serem requeridas. No que se refere à articulação com outros instrumentos da PNMA, cabe ao zoneamento ecológico econômico (ZEE) um grande papel, qual seja, o de articulador ambiental das diferentes escalas da AIA e gerador do diagnóstico ambiental com cenários e possibilidades de prognóstico. Conceitualmente o ZEE indica, ambientalmente e de maneira prévia, todas as alternativas de localização, ao contemplar os fatores ambientais diante da capacidade de suporte do meio em relação a uma determinada atividade, além de ser mais adequado para delimitar a área de influência e/ou os conflitos. Portanto, o estabelecimento de universos mais claros para cada escala de abordagem do instrumento AIA e a possibilidade de articulação com o ZEE desobrigarão o EIA de respostas e compromissos de implicações relacionadas a políticas públicas ao subsidiar os empreendimentos públicos e privados. O presente trabalho avalia o instrumento AIA e a possibilidade de aproveitar a implementação do ZEE para melhorar o alcance e eficiência do EIA, e se configurar como mais um instrumento de contribuição à sustentabilidade ambiental / The environment impact statement (EIS), facing the concept environment impact assessment (EIA), settles, in its objectives, the need to demonstrate not only the environment viability of projects, but also of policies, plans and programs (PPP). Currently considered as essential environment instrument to any decision making process, conceptually EIA marks presence for necessities and different answers for PPP. In Brazil, the practice associated only to projects and out of the decisions that ponder the localization alternatives, has demonstrated distortions in the use of the EIS instrument in relation of its answers and also to its credibility. This practice will be reflected on the establishment of distinct responsibilities considering the generation and availability of information, in the agreement of the EIS concept, and also in the universe of requirements to be met. In relation to the joint action with other instruments of the PNMA, it gives to the economic ecological zoning (ZEE) an important role, which is, being the environmental articulator of different scales of the EIA and generator of environmental diagnosis with scenes and possibilities of prognostic. Conceptually the ZEE indicates, environmentally and previously way, all environmental factors facing localization alternatives, when contemplating the carrying capacity in relation to a determined activity, besides being more adjusted to delimit the area of influence and/or the conflicts. Therefore, the establishment of clearer universes for each scale of approaching the instrument EIA and the possibility of joint action with the ZEE will liberate the EIS from giving answers and commitments of related implications to public policies and subsidizing the enterprises. The present work evaluates the EIA instrument and the possibility and advantage of the implementation of the ZEE to enlarge the range and to improve the EIS efficiency, and to configure it as an additional contribution instrument to environmental sustainability

Ce mémoire de recherche traite de la conception d’un modèle stratégique intégrateur, et de son application sur l’Ecole Nationale de Santé Publique (ENSP). Il s’agit d’une intégration des divers modèles stratégiques existants, notamment ceux proposés par Andrews et Porter pour saisir les opportunités, les menaces, les forces, et les faiblesses des organisations. Un tel modèle stratégique intégrateur n’existait pas jusqu’à aujourd’hui, alors que sa conception suscitait un intérêt évident. En effet, les entreprises pouvaient se référer à plus d’un modèle, mais ceci ne permettait pas de concentrer l’information et ainsi mieux soutenir la prise de décision. Dans cette perspective, le modèle intégrateur proposé a été appliqué pour faire l’analyse de l’Ecole Nationale de Santé Publique. L’intérêt de façonner ce modèle stratégique intégrateur était d’analyser, mesurer et comprendre le fonctionnement réel de l’organisation, son environnement, et ses concurrents afin de proposer des stratégies favorables. Les résultats de recherche étaient constamment proposés en conformité à la mission, la responsabilité sociale et aux valeurs de l’organisation. Notre collecte de données s’est appuyée sur 4 entrevues individuelles, 14 questionnaires complétés de 18 questions et l’analyse de documents publiés. L’information était présentée sous la forme d’une étude cas permettant d’enrichir les apports d’auteurs ayant éclairé la gestion organisationnelle et l’analyse stratégique. Le but de cette initiative était de soutenir l’ENSP dans ses efforts d’adaptation de son offre de programmes de formation face aux exigences du marché concurrentiel marocain. Nous avons atteint nos objectifs en suggérant 5 options stratégiques : Créer un master en santé publique, créer un master en santé de la femme, développer un programme en santé environnementale, promouvoir l’expertise technologique et augmenter l’autonomie de gestion. Enfin, nous avons formulé les limites de notre cadre conceptuel. Cette démarche concernait l’amélioration de notre objet d’étude pour garantir que le modèle stratégique intégrateur soit générique et applicable pour toutes les organisations du domaine socio-sanitaire. / This research paper deals with the design of an integrative strategic model, and its application on the National School of Public Health (ENSP). It is an integration of the various existing strategic models, including those proposed by Andrews and Porter to capture the opportunities, threats, strengths, and weaknesses of organizations. Such an integrative strategic model did not exist until today, when there was obvious interest in its design. Indeed, companies could refer to more than one model, but this did not allow to concentrate information and thus better support decision-making. In this perspective, the proposed integrative model was applied to analyze the National School of Public Health. The interest in shaping this integrative strategic model was to analyze measure and understand the actual functioning of the organization, its environment, and its competitors in order to propose favorable strategies. Research results were consistently proposed in accordance with the organization's mission, social responsibility and values. Our data collection was based on 4 individual interviews, 14 questionnaires completed with 18 questions and analysis of published documents. The information was presented as a case study to enrich the contributions of authors who informed organizational management and strategic analysis. The purpose of this initiative was to support the school (ENSP) in its efforts to adapt its training program offer to meet the requirements of the Moroccan competitive market. We achieved our objectives by suggesting 5 strategic options: Create a master's degree in public health, create a master's degree in women’s health, develop a program in environmental health, promote technological expertise and increase management autonomy. In conclusion, we have formulated the limits of our conceptual framework. This approach concerned the improvement of our study to ensure that the integrative strategic model is generic and applicable for all organizations in health field.