NDLTD Global ETD Search
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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.

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STORYTELLING & UPPLEVELSE : En analys av Liptons och Kusmi Teas kommunikation / STORYTELLING & EXPERIENCE : An analysis of Lipton and Kusmi Tea’s communication

Moëll, Jeanna January 2023 (has links)
This paper examines how Lipton and Kusmi Tea use storytelling and the customers' experience of tea in their digital communication. The usage of storytelling was found by examining their Instagram accounts, one packaging design and their about us texts. These aspects of the brands were analysed through a semiotic, a narrative and a discourse analysis. The findings were then compared with the customers' experience of tea, which was determined by a survey with 60 Swedish participants. The results show that both companies use storytelling in all aspects of their marketing, meanwhile the experience determined by the survey is used in a wider range by Kusmi Tea.
Brand Storytelling
Communication
Experience
Marketing
Semiotics
Storytelling
Tea Branding
Visual Communication
Design
Design

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