Submitted by Valdinei Souza (neisouza@hotmail.com) on 2016-03-03T18:01:18Z No. of bitstreams: 1 Tese Ana.pdf: 3297732 bytes, checksum: 2643a409518ba26d8c044c9c4e224449 (MD5) / Approved for entry into archive by Urania Araujo (urania@ufba.br) on 2016-03-04T15:52:13Z (GMT) No. of bitstreams: 1 Tese Ana.pdf: 3297732 bytes, checksum: 2643a409518ba26d8c044c9c4e224449 (MD5) / Made available in DSpace on 2016-03-04T15:52:13Z (GMT). No. of bitstreams: 1 Tese Ana.pdf: 3297732 bytes, checksum: 2643a409518ba26d8c044c9c4e224449 (MD5) / Fapesb / Esta tese focalizou, especialmente, a análise da aprendizagem colaborativa apoiada pelas interfaces chat e conferência no ambiente de aprendizagem do Curso de Formação de Tutores em EAD, ofertado pelo USP/UFBA. Foram investigadas as características da Aprendizagem Colaborativa Mediada pela Tecnologia, ACMT, e as variáveis que favoreceram, ou limitaram, a aprendizagem colaborativa no contexto avaliado. Este problema de pesquisa relacionou-se à investigação dos aspectos pedagógicos e tecnológicos implicados na aprendizagem colaborativa mediada pela conferência e chat. A investigação esteve atrelada à uma perspectiva integradora da pedagogia à tecnologia, rompendo com as abordagens tecnicistas que enfatizam apenas os componentes tecnológicos em ambientes de aprendizagem na internet. Os resultados permitiram concluir que a tecnologia da conferência propiciou uma colaboração quantitativamente e qualitativamente distinta daquela propiciada pela tecnologia do chat. As interfaces analisadas influenciaram as atividades pedagógicas e foram selecionadas para serem utilizadas de acordo com o que podiam oferecer a partir da adequação aos objetivos pedagógicos propostos pelo Curso. / ABSTRACT This thesis emphasized, especially, the analysis of the collaborative learning for the interfaces chat and conference in the environment of learning in the Course of Formation of Tutors in EAD, presented by USP/UFBA. The characteristics of the Collaborative Learning Supported by Computer, CSCL, and the elements that favored, or limited it were analysed in the case studied. This research problem was linked to the investigation of the pedagogic and technological aspects implicated in the learning collaborative mediated by the conference and chat. The investigation was attached to a integrated perspective of the pedagogy to the technology, breaking up the behaviorist’s approaches that just emphasize the technological components in learning environments in the internet. The results allowed to conclude that the technology of the conference propitiated a collaboration quantitatively and qualitatively different from that supported by the technology of the chat. These analysed interfaces influenced the pedagogic activities and they were selected to be used in agreement with the pedagogic’s objectives proposed in the Course.