Cheng Wai Man, Candy. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1996. / Includes bibliographical references (leaves 65-66). / ABSTRACT --- p.ii / TABLE OF CONTENTS --- p.iv / LIST OF FIGURES --- p.vii / LIST OF TABLES --- p.viii / Chapter Chapter1 --- Introduction --- p.1 / The Commercial Development of Internet in the US --- p.2 / Electronic Commerce is the Trend and Area of Competition --- p.4 / The Commercial Development of Internet in Hong Kong --- p.5 / High PC Penetration Facilitates Internet Pick-up --- p.7 / Chapter Chapter2 --- Internet Industry Analysis --- p.12 / Wholesaler -- The Backbone Network Carrier --- p.13 / Target Customers / Booming Demand on Leased Circuit Service / Intensified Competition with New Entrants / Regional Opportunity is the Main Issue / Retailers -- The Internet Service Provider (ISP) --- p.16 / Large ISPs Dominate / Enlarging Service Portfolio to Remain Competitive / ISP Exerts Great Substitution Force on On-line Service / On-line Service Providers --- p.20 / Losers and Winners / ISP Substituting Conventional On-line Service / New Entrants with a Hand on Internet / Collaboration Among the IT Players to Tap on the Emerging Market / Users --- p.24 / General Users Receptive to Internet / Corporate Users Demand High End Service / Customer Needs Determine Internet Access Employed / Chapter Chapter3 --- Commercial Opportunities For Hongkong Telecom with the Rising Internet Demand --- p.30 / The Golden Goose: ISDN --- p.31 / Regional Opportunities -- Hubbing Creates Entry Barrier --- p.33 / Development of Network Security as Value Added Service --- p.34 / Network Service Consultancy --- p.36 / Chapter Chapter4 --- Threats to Hongkong Telecom with the Rising Internet Demand --- p.37 / Revenue Migration --- p.37 / Customers Switching Brand --- p.38 / Pre-empt Local Competition --- p.39 / Chapter Chapter5 --- Competitive Advantages of Hongkong Telecom --- p.41 / Huge Customer Base Speeds Up Service Adoption --- p.41 / Unchallenged Credibility --- p.42 / Expertise in Network Configuration and LAN Management --- p.42 / Expertise in Developing Security System --- p.43 / Network Resource Abundance --- p.43 / Administrative Ability to Run an Internet Operation --- p.44 / Hi-tech Infrastructure for Future Development -- IMS --- p.45 / Differentiation -- Local Access in Overseas Possible --- p.46 / Chapter Chapter6 --- Strategic Integration and Positioning of HKT to Dominate the Internet Market --- p.48 / TCSL Internet --HKT as a Backbone Network Manager --- p.48 / Target Customers / Market Potential / Internet Access / Direct Competitors / Major Customer Benefits / Pricing / Major Service Offerings / Benefits to HKT / IMS On-line -- Internet-based On-line Service Provider --- p.52 / Target Customers / Internet Access / Direct Competitors / Major Customer Benefits / Pricing / Benefits to HKT / Chapter Chapter7 --- The HKT Challenges --- p.55 / Strategically Positioning of IMS On-Line and TCSL Internet --- p.55 / Extension of Core Business -- New Venture --- p.58 / High Overhead Balancing Off Profitability --- p.61 / Business Cannibalizing Each Other --- p.62 / Chapter Chapter8 --- "Conclusion -- ""Win Win"" Situation" --- p.64 / BIBLIOGRAPHY --- p.65 / Appendix 1: Growth Rate of Internet Users --- p.67 / Appendix 2: Commercial Addresses Comprise 51% of Internet Network Registration --- p.68 / Appendix 3: Internet Service Providers in Hong Kong --- p.69 / Appendix 4: Comparison Among ISPs on Service Offerings --- p.71 / Appendix 5: Network Configuration between Customer End and HKT CSL Internet Node --- p.73

Recent years have witnessed many significant changes in the global technology landscape. An interesting change we have observed is that some traditional technology late-coming countries such as China and Korea have started to emerge as influential players in the international arena of technology innovation. Historically, developed countries, holding incomparable advantages in financial markets and technologically intensive industries, have naturally taken the lead in technology innovation; while severe deficiencies and challenges are normally faced for developing, or late-coming countries, in innovation. In the literature, strong support from the government has been proven to be crucial for late-coming countries to overcome the deficiencies and to catch up in technology innovation. Based on innovation system perspective, this dissertation aims to understand how the government intervention in technological innovation system (TIS) promotes technology innovation, especially that in the catching-up context. This dissertation examines two technology innovation cases in China, namely the TD-SCDMA and TD-LTE mobile system innovations. A theoretical framework is developed based on institutional theory to structure the case studies. Qualitative methods including documentary research and semi-structured interviews are applied for data collection. This research concludes that, in the stages of technology development and technology diffusion, different TIS functions need to be achieved and different challenges are faced, which require government intervention. The government could analyse how TIS functions are achieved and how challenges are formed in relation to the TIS structural components, in order to determine the intervention strategy. Government can take both direct intervention on TIS actors, and indirect intervention through impacting TIS institutional environment, with regulative, normative and cognitive instruments. In the catching-up context, government interventions contribute more to path-breaking type technology innovations than path-dependent ones in terms of ensuring the success of innovation. Practical implications for the government to effectively intervene in innovation initiatives are given.

published_or_final_version / Transport Policy and Planning / Master / Master of Arts in Transport Policy and Planning

published_or_final_version / Statistics / Master / Master of Social Sciences

published_or_final_version / Business Administration / Master / Master of Business Administration

published_or_final_version / Business Administration / Master / Master of Business Administration

published_or_final_version / Business Administration / Master / Master of Business Administration

published_or_final_version / Business Administration / Master / Master of Business Administration

by Ling Wai Chee, Sarah, Mak Wai Kwan, Max. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1995. / Includes bibliographical references (leaves 83-86). / ABSTRACT --- p.ii / TABLE OF CONTENTS --- p.v / LIST OF TABLES --- p.viii / ACKNOWLEDGMENTS --- p.ix / Chapter / Chapter I. --- INTRODUCTION --- p.1 / The Liberalization Trend --- p.2 / Telecommunications Liberalization in Hong Kong --- p.3 / Liberalization of Customer Premises Equipment in the 1980s --- p.3 / Liberalization of Special Telecommunications Services --- p.4 / Liberalization of Local Fixed Telecommunications Market --- p.4 / Liberalization of International Telecommunications Market --- p.5 / Liberalization of Telecommunications between HK and PRC --- p.7 / Research Objectives --- p.7 / Chapter II. --- METHODOLOGY --- p.10 / Methodology Overview --- p.10 / In-Depth Interview --- p.10 / Survey --- p.12 / Data Analysis --- p.15 / Interpretation and Strategic Implications --- p.16 / Chapter III. --- THE HK TELECOMMUNICATIONS MARKET AND SERVICES --- p.17 / Market Overview --- p.17 / Telephone Services --- p.18 / Data Line Services --- p.18 / Value-added Services --- p.19 / Electronic Data Interchange --- p.19 / Video-On-Demand --- p.20 / Wireless Telecommunications Services --- p.21 / Mobile Phone Services --- p.22 / Paging Services --- p.23 / Mobile Data --- p.24 / International Services --- p.24 / Chapter IV. --- THE TELECOMMUNICATION MARKET PLAYERS --- p.27 / Local Carriers in Hong Kong --- p.27 / New T&T (Wharf Group) --- p.28 / New World Telephone (New World Group) --- p.30 / Hutchison Communication (Hutchison Group) --- p.31 / The Incumbent - Hongkong Telecom --- p.32 / Chapter V. --- FINDINGS - EXPLORATORY RESEARCH FACTORS FOR SELECTING A TELECOMMUNICATIONS CARRIER --- p.34 / Price --- p.34 / Geographic Coverage --- p.35 / Service Reliability --- p.36 / Maintenance Service --- p.37 / Sales and Pre-sales Service --- p.39 / Comprehensiveness of Service Offerings --- p.39 / Single Carrier --- p.40 / Telephone Service --- p.41 / Business Flexibility --- p.41 / Future Direction for Advanced Services --- p.42 / Chapter VI. --- FINDINGS - DESCRIPTIVE RESEARCH --- p.43 / Questionnaire Design --- p.43 / Questionnaire Responses --- p.44 / General Observation --- p.44 / Chapter VII. --- STRATEGIC IMPLICATIONS --- p.52 / Implications for Market Positioning --- p.52 / Positioning Alternatives --- p.52 / Positioning for Specific Factors --- p.53 / Positioning for Service Reliability --- p.54 / Positioning for Good Maintenance Service --- p.57 / Positioning for Good Sales and Pre-sales Service --- p.61 / Positioning for Comprehensive Geographic Coverage --- p.64 / Positioning for Comprehensive Service Offerings --- p.68 / Summary of Positioning for Specific Factors --- p.73 / Positioning for Specific Market Segments --- p.74 / Chapter VIII. --- LIMITATIONS --- p.76 / APPENDIX --- p.78 / BIBLIOGRAPHY --- p.83

by Johnathan, Wong Ho-Man, Sin Wai-Kit. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1992. / Includes bibliographical references (leaves 79-83). / ABSTRACT --- p.ii / LIST OF TABLES --- p.viii / PREFACE --- p.ix / CHAPTER / Chapter I. --- INTRODUCTION --- p.1 / Importance of MNCs --- p.1 / MNCs' Regional Headquarters Location Decisions --- p.2 / Business/Technology Trends and Telecommunications --- p.3 / Trends in the Telecommunications Industry --- p.5 / The Asia Pacific Era and Telecommunications --- p.6 / Competition with Telecommunications --- p.6 / Research Questions --- p.7 / Organization of This Paper --- p.7 / Chapter II. --- METHODOLOGY --- p.9 / Setting the Scene --- p.9 / Literature Review --- p.10 / Personal Interviews --- p.11 / Chapter III. --- REGIONAL HEADQUARTERS LOCATION DECISION OF MNCS --- p.16 / Functions of a Regional Headquarters --- p.16 / Profile of MNCs' Regional Headquarters in Hong Kong and Singapore --- p.17 / Factors in the Regional Headquarters Location Decision --- p.18 / Comparative Advantages of Hong Kong and Singapore --- p.20 / Common Strengths --- p.20 / Common Weaknesses --- p.21 / Unique Attractions and Operation Relocation Patterns --- p.21 / Administrative Headquarters vs Telecommunications Hub --- p.22 / Summary --- p.24 / Chapter IV. --- TELECOMMUNICATIONS NEEDS OF MNCS --- p.25 / General Observations --- p.25 / Role of Telecommunications --- p.27 / Applications and Use of Telecommunications Services --- p.28 / "Issues in Telecom Planning, Implementation, and Management" --- p.31 / Quality in Delivery of Telecommunications Services --- p.31 / Quality in Customer Service --- p.31 / Basic Needs --- p.32 / Provision of Value-Added Professional Services --- p.32 / One-Stop Shopping and Support --- p.33 / Flexibility --- p.33 / Availability --- p.33 / Capacity --- p.34 / Other Issues --- p.34 / Summary --- p.34 / Chapter V. --- TELECOMMUNICATIONS INFRASTRUCTURES/DEVELOPMENTS --- p.36 / Country Status Review --- p.36 / Japan --- p.37 / Australia --- p.37 / South Korea --- p.38 / Singapore --- p.38 / Hong Kong --- p.39 / Country Performance as Assessed by MNCs --- p.40 / Chapter VI. --- LOCAL INFRASTRUCTURE ISSUES --- p.44 / Time of Changes --- p.44 / Historical Background --- p.45 / Liberalization Trend --- p.46 / HKTI Franchise --- p.46 / External Pressure --- p.47 / Newcomers --- p.48 / Political Issue --- p.48 / Interview Input --- p.49 / Second Physical Network --- p.50 / Deregulated Scenario --- p.50 / Scheme of Control --- p.52 / Regulatory Framework --- p.53 / Chapter VII. --- RECOMMENDATIONS --- p.54 / Hong Kong Telecom and Hong Kong Telecom International --- p.54 / "Policy : Market Review, Transparency and Government Initiative" --- p.54 / Regulatory Bodies --- p.56 / Chapter VIII. --- CONCLUSION --- p.58 / Chapter APPENDIX A. --- Telecommunications Infrastructures and Services --- p.61 / Chapter APPENDIX B. --- List of Interview Subjects --- p.63 / Chapter APPENDIX C. --- Question Areas for MNC Interviews --- p.66 / Chapter APPENDIX D. --- Convergence Pattern of Interviewee Referrals --- p.68 / Chapter APPENDIX E. --- Cover Letter for Interview Request --- p.69 / Chapter APPENDIX F. --- Heenan's 16 Dimensions in the MNC Survey --- p.70 / Chapter APPENDIX G. --- Tables --- p.71 / Chapter APPENDIX H. --- Glossary of Telecommunications Terms --- p.78 / BIBLIOGRAPHY --- p.79