RESUMO O objetivo do presente estudo é verificar questões relacionadas à solução de conflitos no setor de telecomunicações no período pós-privatização, analisando de forma detalhada um conflito ocorrido entre a Embratel e a Telefônica, com base nos conceitos de negociação, concorrência e solução de conflitos. Inicialmente são apresentados conceitos sobre a forma de organização do Estado e a tendência mundial de flexibilização de monopólios, culminando com a privatização de setores essenciais da economia, como o de telecomunicações; a criação de uma agência nacional para regular o setor e garantir o modelo de competição e universalização; concorrência e competitividade; e as formas de solução de conflitos, com destaque para o setor de telecomunicações no Brasil. Para o estudo de caso, são coletadas informações em fontes secundárias e são realizadas entrevistas na Telefônica e na ANATEL e contato com pessoa indicada pelo CADE. Com os dados coletados é possível analisar o conflito ocorrido após o cumprimento antecipado de metas da Telefônica, o que possibilitou a essa empresa atuar na Região de concessão da Embratel, e a posição dos agentes envolvidos sobre o contexto atual do setor privatizado. / ABSTRACT The aim of this paper is to verify some issues related to conflict resolution in the telecommunications sector on the period after the privatization, analyzing in a minucious way a conflict occurred between Embratel and Telefonica, based on the concepts of negotiation, competitivity and conflict resolution. First of all some concepts about the organization of the State and the world tendency of monopoly flexibilization, including the economy essential sectors privatization; the creation of a national agency to rule the sector and assure the eficiency of a competion and universalization model; competitivity; and the conflict resolution forms, specially for the telecommunications sector, are presented. For the study case, informations are taken from secondary sources and interviews at Telefonica and ANATEL, as well as a contact with a lawyer indicated by CADE, are made. With the joint of all the information, it is possible to analyze the conflict ocurred after the early achievement of the goals set when the privatization took place, by Telefonica, what made this company able to offer different services in the area first set for Embratel, and also analyze the position of the agents related to the conflict and their opinion about the actual context of the telecommunications sector.

RESUMO O objetivo do presente estudo é verificar questões relacionadas à solução de conflitos no setor de telecomunicações no período pós-privatização, analisando de forma detalhada um conflito ocorrido entre a Embratel e a Telefônica, com base nos conceitos de negociação, concorrência e solução de conflitos. Inicialmente são apresentados conceitos sobre a forma de organização do Estado e a tendência mundial de flexibilização de monopólios, culminando com a privatização de setores essenciais da economia, como o de telecomunicações; a criação de uma agência nacional para regular o setor e garantir o modelo de competição e universalização; concorrência e competitividade; e as formas de solução de conflitos, com destaque para o setor de telecomunicações no Brasil. Para o estudo de caso, são coletadas informações em fontes secundárias e são realizadas entrevistas na Telefônica e na ANATEL e contato com pessoa indicada pelo CADE. Com os dados coletados é possível analisar o conflito ocorrido após o cumprimento antecipado de metas da Telefônica, o que possibilitou a essa empresa atuar na Região de concessão da Embratel, e a posição dos agentes envolvidos sobre o contexto atual do setor privatizado. / ABSTRACT The aim of this paper is to verify some issues related to conflict resolution in the telecommunications sector on the period after the privatization, analyzing in a minucious way a conflict occurred between Embratel and Telefonica, based on the concepts of negotiation, competitivity and conflict resolution. First of all some concepts about the organization of the State and the world tendency of monopoly flexibilization, including the economy essential sectors privatization; the creation of a national agency to rule the sector and assure the eficiency of a competion and universalization model; competitivity; and the conflict resolution forms, specially for the telecommunications sector, are presented. For the study case, informations are taken from secondary sources and interviews at Telefonica and ANATEL, as well as a contact with a lawyer indicated by CADE, are made. With the joint of all the information, it is possible to analyze the conflict ocurred after the early achievement of the goals set when the privatization took place, by Telefonica, what made this company able to offer different services in the area first set for Embratel, and also analyze the position of the agents related to the conflict and their opinion about the actual context of the telecommunications sector.

National Telecommunications policies have been differentiated together with the extension of international trade, increasing importance of information in trade and the convergence of telecommunications, broadcasting and computing sectors. with the influence of these global factors, the subject of this thesis is the study of Mexican and Turkish national telecommunications policies regarding with the deregulation in telecommmunications service sector.

This article describes the need of ensure an adequate regulation system in the interconnection matter, looking for having an optimal competency on the different fields of service sectors. Thus, parting from the case of the electricity and telecommunications sectors, it will be verified that, for developing this industries it is necessary to have an adequate regulatory framework in interconnection matter. / El presente artículo describe la importancia de contar con un sistema regulatorio adecuado en el tema de la interconexión, a fin de tener una mayor competencia en los diferentes sectores de servicios. Así, a partir del caso en los sectores de electricidad y de telecomunicaciones, se verificará que, para el desarrollo de las respectivas industrias es necesario tener un marco normativo adecuado en el ámbito de la interconexión.

Electronic payment systems (EPS) have received considerable attention from researchers and business owners worldwide, because of their potential to support economic development and growth. Despite the significant contribution of the growth in EPS to the ability to complete transactions via the Internet, Libya lags significantly behind developed countries in its adoption of EPS. This research focuses on factors affecting EPS adoption and use in Libya, explaining how they positively or negatively affect Libyan customers and organisations‟ willingness to adopt EPS. Data was collected via semi-structured interviews with different stakeholders, including consumers, organisational staff (e.g. Telecommunications Companies, Banks, the Ministry of Telecommunication and Informatics, etc.), and strategic decision-makers (e.g. the Under-Secretary of the Ministry of Communications, Director of Islamic Banking at Bank of Republic). The research implements Grounded Theory methods (GT), in particular the Straussian approach, to analyse, explore, and investigate the socio-organisational, technical, political, and economic factors affecting the adoption of EPS in Libya, and importantly the relationship between these factors. It discusses the impact of the factors identified, from both organisational and consumer perspectives, highlighting the factors and issues that need to be overcome to support successful adoption of EPS. The findings confirm that, for consumers and organisations alike, economic factors (e.g. perceived benefits, cooperation with existing entities, mutuality of stakeholders, Internet costs, standard of living, marketing businesses, awareness, withdrawal control, XX feasibility studies on EPS implementation, Islamic banking services and competition) are the core factors influencing the system‟s adoption. Furthermore, the findings revealed three new and significant factors of relevance to Libya, including standard of living, post coding and the unstable political situation in the country. These represent a unique contribution to the body of knowledge, illustrating the attitude of the Libyan people toward Internet usage, and current obstacles to EPS adoption. The use of substantive GT, in particular the Straussian approach, for data collection and data analysis in the field of EPS adoption, and the assessment of organisational and consumer attitudes, is unique to this research to the best of the researcher‟s knowledge. Thus, the research embodies a substantial contribution to the body of knowledge. The interpretive analysis of data using a Straussian approach has permitted the researcher to attain a deep understanding of the socio-organisational, economic, political, and technical factors affecting adoption of an E-payment system in Libya, as implemented by different stakeholders: Consumers, and Organisational. The benefits that the adoption of EPS in Libya will bring, include facilitation of online transactions, the availability of more secure websites, easier payment and access to the global markets. Furthermore, detailed recommendations are also being offered to assist decision-makers in the development and introduction of EPS in Libya, i.e. including the Communications and Informatics Ministry, which is hoped will advise internet service providers and companies to discount the cost of using the internet for limited bandwidths, in order to insure everyone access to the internet, and EPS.

El presente trabajo de investigación tiene como finalidad evaluar el impacto financiero en las perdidas crediticias esperadas de las cuentas por cobrar comerciales a partir de la aplicación de la NIIF 9 en el sector de Telecomunicaciones. Esta nueva norma entrará en vigencia a partir del año 2018, y proporciona lineamientos específicos para el registro de la provisión por incobrables. Es por ello que las empresas deben considerar los cambios que surgirán en el registro de la provisión, así como el modelo a seleccionar, y esto se desarrollará a partir de nuestra investigación cualitativa y cuantitativa. Como parte de la metodología de investigación, se obtuvo las opiniones de expertos y colaboradores de las mismas empresas del sector, a través de entrevistas a profundidad y encuestas. Del mismo modo, se desarrolló un caso práctico con el fin de dar mayor énfasis en el efecto de la aplicación de la NIIF 9 en el ámbito contable. Después de analizar los datos recolectados y haber identificado las diferencias entre la NIC 39 y la NIIF 9, se exponen las conclusiones y recomendaciones a las empresas de Telecomunicaciones. / The purpose of this research work is to evaluate the financial impact on the expected credit losses of trade accounts receivable from the application of IFRS 9 in the Telecommunications sector. This new standard will become effective from the year 2018, and provides specific guidelines for the registration of bad debt provision. That is why companies must consider the changes that will arise in the record of the provision as well as the model to be selected, and this will be developed from our qualitative and quantitative research. As part of the research methodology, expert opinions were obtained and collaborators of the same companies in the sector, through in-depth interviews and surveys in the same way, a case study was developed in order to give more emphasis in the effect of the application of IFRS 9 in the accounting field. After analyzing the data collected and having identified the differences between the NIC 39 and IFRS 9, the conclusions and recommendations are presented to the Telecommunications companies. / Tesis

ABSTRACT REGULATORY FRAMEWORK OF THE SECTOR-SPECIFIC AND COMPETITION RULES IN THE TELECOMMUNICATIONS SECTOR IN TURKEY IN THE LIGHT OF THE EU LAW Aydemir, Duygu M.S., Department of European Studies Supervisor: Assist. Prof. Dr. Gamze As&ccedil / ioglu-&Ouml / z May 2008, 189 pages This thesis examines the role of the sector-specific rules and competition rules in the liberalized telecommunications markets. It aims to analyse the design of the legal and institutional framework of these two sets of rules in the liberalized telecommunications sector in Turkey in the light of the EU law. To this purpose, the thesis initially compares and contrasts the main characteristics of and shared responsibilities between the sector-specific and economy-wide competition rules and institutions in the post-liberalization and post-privatization period. Then, the thesis explores the EU approach on the balance of influence between these two sets of rules and institutions. Against this background, the thesis examines role, design and interaction of the sector-specific and competition rules and institutions in the recently liberalized Turkish telecommunications markets. It, also, analyses some important competition law cases concluded by the Competition Authority. The thesis has two main arguments. Firstly, it argues that liberalization and privatization in the telecommunications sector does not automatically lead to the competitive environment in the sector. Competitiveness of the markets after the postliberalization and post-privatization period critically depends on the existence of a robust, coherent, and transparent regulatory framework ensuring a smooth balance between the sector-specific and the competition rules and institutions. Second argument is that sector-specific rules have a transitional character. As telecommunications markets move towards effective competition, sector-specific regulation will be reduced and the role of the competition rules in those markets will increase.

Submitted by Sónia Pilar Casaleiro Ramos (pilar.c.ramos@gmail.com) on 2013-12-04T12:30:18Z No. of bitstreams: 1 Dissertação Pilar Ramos_2013.pdf: 5471744 bytes, checksum: 008407b9db5af4c4d55d13afceb3957a (MD5) / Approved for entry into archive by Janete de Oliveira Feitosa (janete.feitosa@fgv.br) on 2013-12-10T11:37:21Z (GMT) No. of bitstreams: 1 Dissertação Pilar Ramos_2013.pdf: 5471744 bytes, checksum: 008407b9db5af4c4d55d13afceb3957a (MD5) / Approved for entry into archive by Marcia Bacha (marcia.bacha@fgv.br) on 2013-12-16T15:57:46Z (GMT) No. of bitstreams: 1 Dissertação Pilar Ramos_2013.pdf: 5471744 bytes, checksum: 008407b9db5af4c4d55d13afceb3957a (MD5) / Made available in DSpace on 2013-12-16T15:57:57Z (GMT). No. of bitstreams: 1 Dissertação Pilar Ramos_2013.pdf: 5471744 bytes, checksum: 008407b9db5af4c4d55d13afceb3957a (MD5) Previous issue date: 2013-06-03 / The objective of the present study is to put in perspective the M&A occurred in Brazil on the telecommunications sector and was based on a qualitative analysis of five events, using the methodology of event studies and their impact over the stock prices returns and their historic records. According with the five analysed events 3 showed abnormal negative returns and 2 abnormal positive returns for both companies (target and acquiror). The used methodology showed that the 3 events demonstrated evidences of value depreciation for the companies involved. / O presente trabalho teve como objetivo contextualizar as F&A ocorridas no Brasil no setor das telecomunicações e fundamentou-se numa análise qualitativa de 5 eventos recorrendo à metodologia de estudo de eventos e o seu impacto sobre o valor das ações. De acordo com os 5 eventos analisados, 3 apresentaram retornos anormais acumulados negativos e 2 eventos com retornos anormais positivos para ambas as empresas (adquirente e adquirida), pelo que podemos inferir que esses 3 eventos de F&A não geraram valor às firmas envolvidas.

<p>This dissertation explores the transformation of the industrial relations regime in Sweden during the 1990s. Four areas are studied; industrial relations of the growing service sector, industrial relations of small enterprises, effects of re-regulation and introduction of competition on industrial relations in telecommunications service and internationalisation of industrial relations in the metal sector, showing that in the 1990s, the labour market regime of Sweden changed into a new regime, as a result of altered conditions caused by the third industrial revolution. The changes took place within a certain context and were governed by a strong path dependence. The internationalisation or Europeanization of the economy, foremost the upsurge in ingoing foreign direct investments, increased the Swedish industry’s dependence on non-national actors and economy. The employers and the trade unions had strong incentives to come to an agreement (the Industrial Agreement in 1997), to achieve international competitiveness. The increasing dependence on (Western/European) trade and investments caused additional adjustments of industrial relations. The Europeanization of the political decision making process (EU membership) had also an impact, to which was added liberalisation, abandoning monopolies etc, but the effect were not as substantial as that of (economic) internationalisation.</p>

This dissertation explores the transformation of the industrial relations regime in Sweden during the 1990s. Four areas are studied; industrial relations of the growing service sector, industrial relations of small enterprises, effects of re-regulation and introduction of competition on industrial relations in telecommunications service and internationalisation of industrial relations in the metal sector, showing that in the 1990s, the labour market regime of Sweden changed into a new regime, as a result of altered conditions caused by the third industrial revolution. The changes took place within a certain context and were governed by a strong path dependence. The internationalisation or Europeanization of the economy, foremost the upsurge in ingoing foreign direct investments, increased the Swedish industry’s dependence on non-national actors and economy. The employers and the trade unions had strong incentives to come to an agreement (the Industrial Agreement in 1997), to achieve international competitiveness. The increasing dependence on (Western/European) trade and investments caused additional adjustments of industrial relations. The Europeanization of the political decision making process (EU membership) had also an impact, to which was added liberalisation, abandoning monopolies etc, but the effect were not as substantial as that of (economic) internationalisation.