Zugl.: Halle (Saale), Univ., Habil.-Schr., 2007

Zugl.: Zürich, Universiẗat, Diss., 2008.

Bakgrund: Låg telefontillgänglighet till vårdcentralerna medför att alla patienter inte kommer fram till sin vårdcentral samma dag. Det kan vara en av orsakerna att patienterna blir missnöjda. Syfte: Förbättringsarbetet var att förbättra telefontillgängligheten i ett avgränsat geografiskt område i Västra Götalandsregionen. Delmål att 90 % av befolkningen skulle komma fram till sin vårdcentral samma dag o slutmål 100 % av patienterna skulle nå sin vårdcentral samma dag. Studiens syfte var att se hur samverkan fungerade mellan personal som inte sitter tillsammans och hur det påverkar telefontillgängligheten Metod: Studien är en explorativ fallstudie av en avgränsad kontext. Data från semisstrukturerade fokusgrupper analyserades med en induktiv ansats som var kopplade till förbättringsarbetet. Resultat: Telefontillgängligheten förbättrades till att börja med och detta visades med statistik från telefonsystemet som är tillgängligt i Västra Götalandsregionen. Personal visade en positiv inställning till den nya verksamheten. Slutsatser: Resultatet av studien och förbättringsarbetet indikerar att det går att förändra telefontillgängligheten med sjuksköterskor som stöttar olika vårdcentraler, trots att de inte är fysiskt på plats i verksamheten. Ett hinder för callcenter var journalsystemet. Trots att det var samma journal så är upplägget med exempelvis färgsättning av likande tidstyper olika på alla vårdcentraler. / Background: Low phone call accessibility to health centers entails that patients will not reach their health center on the day that they wish. This may be one of the reasons patients are dissatisfied. Purpose: The improvement study was to improve phone call accessibility in a limited geographical area in Västra Götaland. Sub-target: 90% of the population should reach their health center the same day. Main-target: 100% of the patients should reach their health center the same day. The purpose was to investigate weather cooperation could function between staff on separate locations and how this affects phone call accessibility. Method: Exploratory case study within a limited context. Data: semi-structured focus groups were analyzed using an inductive approach connected to the improvement study.  Results: Phone call accessibility improved to begin with which was presented using statistics from the phone system, available in Västra Götalandsregionen. Staff displayed positive attitudes towards the new call center. Conclusions: It’s possible to change phone call accessibility using nurses supporting different centers, despite not being employed by those centers. An issue for the center was the journal system where color codes had different meanings in the booking system.

The thesis describes the influence of the brand on the consumer buying behavior. The aim of the thesis is to qualify the influence of the brand on a selected segment on the smart phone market. The theoretical part explains the basic terms of marketing management, marketing mix, brand, consumer buying behavior and buying decision process. In the practical part the world market of smart phones and the biggest companies of this market are characterized. Then these companies are analysed and compared according to their marketing strategy. The end of the thesis is finished by questionable. The aim of the questionable is to qualify the marketing stimuli and to find the influence of the brand on the consumer buying behaviour. In the conclusion are summarized the most important detections. According to these detections references are proposed.

This diploma thesis is focused on telephone tapping and recording of telecommunication traffic in order to protect the economy, according to the criminal procedural institutes: the tapping and recording of telecommunication traffic and survey on information about telecomunication traffic. These institutes are ruled by the act no. 141/1961 Coll., on criminal court proceedings (criminal code), as amended. The aim of this work is to investigate the effectiveness of the use of eavesdropping and records of telecommunication operations, carried out for a longer period in accordance with the criminal procedure code, international treaties and the Police of the Czech Republic in order to protect the individual areas of the economy.

This thesis combines topic of augmented reality with tourism. For analyzing the state of the use of augmented reality was composed case studies. It was created product, which is called Guide to mobile phone.

The main objective of this Thesis is to explain the importance of a Brand as a part of the Marketing Strategy on a growing Smart Phones market. Theoretical part analyzes four basic Marketing Strategies and their effect on a Brand Perception. The rest of the theoretical part is focused on Customer-based Brand Equity concept and brand building itself. Analytic part introduces current Smart Phone Market and analyzes marketing strategies of leading manufacturers on the Czech market. Based on the Survey and Depth Interviews, the author reveals the importance of Smart Phone Brand for Millennials, who are defined as young consumers born from 1984 to 1996. Based on the research, author recommends the marketing strategy which should help manufactures to build a strong Brand and gain Millennials loyalty.

This thesis is focused on the technology of mobile devices. In the first part I analyse the technical parameters of the mobile device in detail, I mention each parameter and its importance, pitfalls and benefits. The second part is focused on mobile operating systems, especially iOS, Android and Windows Phone. The operating systems are analysed from the perspective of technological complexity, which builds on the analysis of the technology of mobile devices. The third part consists of future prediction. I describe hypothetical future development for both of previous parts of my survey. Approximate future development is mentioned in each chapter of of both first and second parts. The main benefit(contribution) of this work is the compact view on the issue of the technology of mobile devices. It helps reader to make a complex overview of the evolution and possibilities on the current mobile devices market.

This piece of Master's thesis deals with basic means of navigation, with emphases on satellite navigation and mobile phone navigation. It explains the signal receiving principals, global positioning and how it works with particular devices. It also covers information of how to convert data using various programs. And finally it shows the results of practical verification of the accuracy in locating position, altitude, azimuth and speed by using the navigation.

This diploma thesis deals with the development of payments instruments, contactless technologies and instruments of contactless payments. This thesis describes intentions of card associations VISA and MasterCard in area contactless payments. It also contains a questionnaire survey, on the basis of which was carried out an evaluation and comparison with intentions associations. At the same was recommend of development for a provider of services in the area.