Thesis (D. Min.)--Westminster Theological Seminary, Philadelphia, 1989. / Bibliography: leaves 182-187.

Thesis (Ph. D.)--University of Texas, Austin, 2000. / Vita. Includes bibliographical references (leaves 305-327).

Thesis (M.S.)--University of Wisconsin-Madison. / Typescript. eContent provider-neutral record in process. Description based on print version record. Includes bibliographical references (leaves 94-98).

Thesis (MSc)--University of Stellenbosch, 2005. / Bibliography. Also available via the Internet.

Thesis (M.S. in National Security Affairs)--Naval Postgraduate School, December 2003. / Thesis Advisor(s): H. Lyman Miller, Glenn R. Cook. "December 2003." Includes bibliographical references (p. 63-67). Also available in print.

Thesis (Ph. D.)--Ohio State University, 1986. / Includes vita. Includes bibliographical references (leaves 172-175). Available online via OhioLINK's ETD Center.

Thesis (Ph. D.)--Ohio State University, 1984. / Includes vita. Includes bibliographical references (leaves 248-257). Available online via OhioLINK's ETD Center

Bakgrund: Telefonrådgivning inom hälso- och sjukvård förekommer runt om i världen och är ett enkelt sätt för patienten att komma i kontakt med vården. Bedömningsprocessen i telefonrådgivning försvåras på grund av att sjuksköterskan inte ser patienten vilket ställer krav på en bred kunskap. Telefonrådgivning gör det möjligt för sjuksköterskan att utföra omvårdnadsarbete utan att fysiskt träffa patienten. Syfte: Att beskriva sjuksköterskan upplevelse av telefonrådgivning. Metod: En litteraturöversikt baserad på 11 artiklar med kvalitativ ansats. Resultat: Tre kategorier framkom ur analysen; Känslor av arbetet, Patientmötet i telefonrådgivning och Att göra egna bedömningar. Kategorierna understödjs av sammanlagt sju underkategorier. Diskussion: Sjuksköterskan upplever arbetet i telefonrådgivning som stressigt vilket kan påverka den vårdande relationen med patienten. Vid bedömning över telefon ställer sjuksköterskan mer frågor än vid ett fysiskt möte för att skapa sig en förståelse för patientens livsvärld. Detta kan leda till en mer individanpassad vård för patienten. Slutsats: Sjuksköterskan känner att arbetet i telefonrådgivning är stimulerande och givande. Den vårdande relationen är avgörande för hur sjuksköterskan känner för sitt arbete. Sjuksköterskan upplever dock vissa svårigheter, en av dessa är att fatta beslut och göra bedömningar utan att se patienten. / Background: Telephone counseling exists worldwide and it’s a easy way for the patient to come in contact with care.  The assessment process is made more difficult because the nurse can’t see the patient, which requires a broad knowledge. Telephone counseling is making it possible for the nurse to perform the nursing work without physically meet the patient. Aim: To describe the nurse's experience of telephone counseling. Method: A literature review based on 11 articles with qualitative approach. Results: Three categories emerged from the analysis; The sense of work, Meeting the patient in the telephone counseling and Doing your own assessments. The categories is supported a total of seven subcategories. Discussion: Nurses experience the work in telephone counseling as stressful, which can affect the caring relationship with the patient. In the assessment over the telephone the nurse ask more questions than at a physical meeting to create an understanding of the patient's life-world. This can lead to a more individualized care for the patient. Conclusion: The nurse feels that the work in telephone counseling is stimulating and rewarding. The caring relationship is crucial to how the nurses feel about their work. The nurse is experiencing some difficulties, one of these is to make decisions and an assessment without seeing patient.

Trata-se de um estudo observacional, longitudinal, comparativo do tipo antes e depois com abordagem quantitativa que teve como objetivo analisar a competência da pessoa com diabetes mellitus para realizar o processo de aplicação de insulina, antes e após o acompanhamento por telefone. O estudo foi realizado em um centro de saúde escola do interior paulista. Participaram do estudo 26 pessoas com diabetes mellitus cadastradas no programa de automonitorização da glicemia capilar no domicílio. A coleta de dados ocorreu em três fases, de janeiro a fevereiro de 2010, no período de 30 dias para cada pessoa, através de entrevista semiestruturada, norteadas pelo instrumento de coleta de dados e o manual de intervenção. Na primeira fase era realizado o primeiro contato telefônico para a obtenção do consentimento do sujeito em participar do estudo, e em seguida, a aplicação do instrumento de coleta de dados para a avaliação da competência inicial. Na segunda fase era realizada a abordagem educativa em duas ligações telefônicas e na terceira fase foi realizada a avaliação da competência final. Na análise dos dados utilizou-se o software Statistical Analysis System SAS® 9.0, utilizando a PROC GLM, onde foi proposto a metodologia de análise da variância, com distribuição normal com média 0 e variância constante e o Teste de McNemar. O nível de significância estatístico adotado foi de 5% (p<0,05). Das 26 (100%) pessoas entrevistadas, 80,7% eram do sexo feminino, 69,2% casadas, 23% tinham até o primeiro grau incompleto, 34,6% do lar e 65,3% encontravam-se na faixa etária entre 50 a 59 anos. Em relação às variáveis clínicas: 12(46,15%) pessoas apresentaram tempo de diagnóstico entre 11 a 20 anos e 11(42,30%) tempo de uso de insulina <=5anos. Com relação às variáveis antropométricas, para o peso, altura e IMC, a média±dp foi de 78,81±16,17, 159,69±7,92 e 30,62±7,88. Em relação à análise da competência da pessoa com DM, 38(100%) questões eram referentes ao processo de aplicação de insulina. Dessas, o acompanhamento por telefone demonstrou-se eficiente em 30(78,9%) questões, pois em 19(50%) questões a intervenção foi estatisticamente significante (p<0,05), em 11(28,9%) não houve erros nas respostas das pessoas com diabetes mellitus na competência final e 7(18,4%) não eram passíveis de intervenção. Conclui-se que, o acompanhamento por telefone foi efetivo como estratégia de intervenção de enfermagem no processo de aplicação de insulina no domicílio. Nessa direção, apontamos a necessidade do uso mais abrangente dessa estratégia na atenção a pessoas com diabetes mellitus, bem como estudos futuros utilizando-se dessa ferramenta no acompanhamento de diversas condições crônicas. / This observational, longitudinal, quantitative, comparative, before and after study aimed to analyze the competence of people with diabetes mellitus (DM) to carry out the process of insulin application, before and after telephone follow-up. The study was carried out at a School Health Center in the interior of the state of São Paulo. Participants were 26 patients with diabetes mellitus registered in the Capillary Glucose Self-Monitoring Program at home. Data collection occurred at three stages, between January and February 2010, in a period of 30 days for each participant, through semi-structured interview, guided by data collection instrument and intervention guidebook. At the first stage, the first telephone contact was made with subjects to obtain their consent to participate in the study, as well as application of the data collection instrument for initial competency assessment. At the second stage, educational approach was done through two telephone calls and at the third stage final competency assessment was done. The software Statistical Analysis System SAS® 9.0, with PROC GLM, was used for analysis of variance, with normal distribution with average 0 and constant variation, and McNemar\'s Test. The level of statistical significance adopted was 5% (p<0.05). Of the 26 (100%) interviewed participants, 80.7% were female, 69.2% married, 23% had incomplete primary education, 34.6% were housewives and 65.3% were aged 50 to 59 years. As to the clinical variables: 12 (46.15%) participants presented time of diagnosis between 11 and 20 years and 11 (42.30%) time of use of insulin <=5 years. As to the anthropometric variables, averages ± standard deviation for weight, height and BMI (Body Mass Index) were 78.81±16.17, 159.69±7.92 and 30.62±7.88, respectively. Regarding the analysis of competency of people with DM, 38 (100%) questions addressed the process of insulin application. Of those, telephone follow-up was verified to be efficient in 30 (78.9%) questions, once in 19 (50%) questions the intervention was statistically significant (p<0.05), in 11 (28.9%) there were no mistakes in answers of people with diabetes mellitus in the final competency and 7 (18.4%) were not subject to intervention. It is concluded that telephone follow-up was effective as a nursing intervention strategy in the process of home insulin application. Thus, the need of a wider use of this strategy in care to people with diabetes mellitus, as well as future studies using this tool in follow-up of several chronic conditions is evidenced.

Thesis (Masters Diploma(Technology)--Cape Technikon, Cape Town, 1988 / The project entails designing and installing an emergency fire telephone system (EFTS) for the 23 storey Cape Town Administrative Civic Centre. The original system, with its mostly analogue circuitry, has no documentation available, is difficult to maintain and has become unreliable. After considering alternative systems the most economical option was to expand the original system by adding more extension telephones and to redesign the control section. The new EFTS briefly operates as follows: The status of ninety six extension telephones, installed at the emergency exits on each floor, are displayed on a mimic status display which both operators can monitor. Any emergency call can be identified by a green flashing LED and a distinctive bleep. The LED indicates the exact position and number of the telephone in the building, Each operator has a keypad and a two digit numeric display fitted his telephone. The operator can immediately answer incoming calls by pressing the queue button. Calls queue on a first in first out basis. The number of the extension telephone will be displayed on a numeric display. The operator can also select the extension he wishes to contact, by dialling the extension number on the keypad. The EFTS consists of nine printed circuit boards. A rack mounted Microcomputer board, made up of a Motorola MC6809 microprocessor, six 6821 PlAs, 2 kilobyte RAM, up to 16 kilobyte ROM and a watchdog timer controls the EFTS.Two Telephone Controller boards process voice signals and generate logic control signals for the CMOS voice switching circuitry on the Multiplexer Monitor boards. Six Multiplexer Monitor boards switch the two operators to any of the ninety six extension telephones and continuously monitor the extension telephone lines for faults and handset statuses. Noise and over voltage line protection is provided. The multiplexing of the 192 LEDs on the Mimic Status Display is controlled by the Microcomputer board. An unusual principle used in this design is the combination of low frequency AM and audio to affect communication. Two uninterruptable power supplies provide user independence from mains. Software used for the EFTS is written in 6809 Assembly Language. A Real time interrupt controls the Mimic Status Display. Operator actions are interfaced with the program logic by means of hardware interrupts.