Magistro baigiamojo darbo tikslas – naudojant standartizuotus testus, diagnozuoti apskrities valstybinės mokesčių inspekcijos personalo darbinio streso ir vadovo lyderystės orientacijos sąryšių ypatumus. Darbe analizuojami įvairių Lietuvių ir užsienio autorių darbinio streso ir vadovo lyderystės orientacijos teoriniai aspektai. Tyrimui atlikti buvo panaudoti du standartizuoti klausimynai: darbinio streso ir vadovo lyderystės orientacijos. Darbinio streso ir vadovo lyderystės testo pagalba anonimiškai buvo apklausti 82 respondentai iš 12 AVMI skyrių. Duomenys apdoroti panaudojant SPSS programą. Tyrimo metu iš dalies pasitvirtino autorės suformuluota hipotezė, kad AVMI susiklostęs personalo darbinis stresas ir vadovo lyderystės orientacijos sąryšiai nėra palankūs, todėl rekomenduotina vadybinė intervencija. Tai patvirtina rasti patikimi ir sistemingi statistiniai ryšiai tarp darbinio streso ir vadovo lyderystės orientacijos. / The main goal of this postgraduate study is to find out the characteristics of relationships between the stress a county tax inspectorate staff suffers at work and the manager’s leadership orientation by using standard questionings. Various Lithuanian and foreign scientists’ theoretical aspects of stress suffered at work and manager’s leadership orientation are analyzed in this study. Two standard questionings were used in the research: the questioning about the stress suffered at work and about the manager’s leadership orientation. 82 respondents from 12 county tax inspectorate departments were anonymously questioned using stress suffered at work questioning and the manager’s leadership orientation questioning. The results summarized using SPSS program. The researcher’s hypothesis that the relationships of the stress a county tax inspectorate staff suffers at work and the manager’s leadership orientation are not favorable and a management intervention is strongly recommended. This conclusion is confirmed by trustworthy and methodical statistical relations between the stress staff suffers at work and the manager’s leadership orientation.

Introduction: Knowledge and attributions are frequently cited as variables which may help to understand staff responses to challenging behaviour in people with a learning disability. Previous research has found only partial support for Weiner‟s (1980, 1986) model of helping behaviour within a learning disability context. The study developed a clinical definition of „helping behaviour‟, and examined knowledge of challenging behaviour and the combination of attributions from Weiner‟s (1980, 1986) model in predicting staff helping behaviour. In addition the emotion regulation strategies of cognitive reappraisal and expressive suppression were investigated in moderating the relationship between attributions and helping behaviour, developing an overarching framework between attributions, staff stress and positive staff approaches to challenging behaviour. Method: One hundred and seven support staff completed self-report measures of knowledge of the term and management of challenging behaviour, causal attributions, emotion regulation style and behavioural response to challenging behaviour. Results: Knowledge and helpful attributions were significantly correlated with helping behaviour, however, when regressed onto helping behaviour, only knowledge significantly contributed to the variance. No significant correlations were found between emotion regulation styles and attributions. No moderating or mediating effect was found for emotion regulation styles on the relationship between attributions and helping behaviour.