Thesis (M.A.)--University of Hong Kong, 2002. / Includes bibliographical references (leaves 147-150). Also available in print.

Thesis (Ph.D.)--University of Waikato, 2009. / Title from PDF cover (viewed July 30, 2010). Includes bibliographical references (p. 278-307)

Thesis (M.A.)--Brock University, 2004. / Includes bibliographical references (leaves 173-186). Also available online (PDF file) by a subscription to the set or by purchasing the individual file.

Thesis (M.A.)--Brock University, 2004. / Includes bibliographical references (leaves 173-186).

The Chinese outbound tourism market has experienced rapid growth over the past few years. This noticeable development provides the background and rationale for the study that identifies the travel behaviour of Chinese tourists, and the expectation and perception regarding South Africa. Based on the findings, some recommendations for marketing strategies and implementation are given, in addition to suggestions for future research directions in this field. The theoretical discussion focuses on concepts of travel behaviour. Travel behaviour, including travel motivation, decision-making process, and destination choice are then presented in more detail. The development of the Chinese economy and Chinese outbound tourism are also presented and discussed. The empirical research focuses on the travel behaviour of Chinese outbound tourists. The goal here is to determine and analyse the travel behaviour of tourists, outbound from Beijing, and their views on South Africa as a tourism destination. To accomplish this, the empirical research is designed from the quantitative perspective, and the data was collected by fieldworkers at the Beijing International Airport, using intercept surveys. This helps the researcher to understand the needs, motivation, and behaviour of the Chinese outbound tourists and assists the researcher in analysing the marketing strategy of South Africa as a tourist destination. / Thesis (M.Com. (Tourism))--North-West University, Potchefstroom Campus, 2008.

Thesis (M.Com. (Tourism))--North-West University, Potchefstroom Campus, 2008.

The Chinese outbound tourism market has experienced rapid growth over the past few years. This noticeable development provides the background and rationale for the study that identifies the travel behaviour of Chinese tourists, and the expectation and perception regarding South Africa. Based on the findings, some recommendations for marketing strategies and implementation are given, in addition to suggestions for future research directions in this field. The theoretical discussion focuses on concepts of travel behaviour. Travel behaviour, including travel motivation, decision-making process, and destination choice are then presented in more detail. The development of the Chinese economy and Chinese outbound tourism are also presented and discussed. The empirical research focuses on the travel behaviour of Chinese outbound tourists. The goal here is to determine and analyse the travel behaviour of tourists, outbound from Beijing, and their views on South Africa as a tourism destination. To accomplish this, the empirical research is designed from the quantitative perspective, and the data was collected by fieldworkers at the Beijing International Airport, using intercept surveys. This helps the researcher to understand the needs, motivation, and behaviour of the Chinese outbound tourists and assists the researcher in analysing the marketing strategy of South Africa as a tourist destination. / Thesis (M.Com. (Tourism))--North-West University, Potchefstroom Campus, 2008.

Thesis (Ph.D.)--University of Waikato, 2007. / Title from PDF cover (viewed March 17, 2008) Includes bibliographical references (p. 231-261)

Thesis (Ph.D.)--York University, 2006. Graduate Programme in Social Anthropology. / Typescript. Includes bibliographical references (leaves 345-366). Also available on the Internet. MODE OF ACCESS via web browser by entering the following URL: http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&res_dat=xri:pqdiss&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&rft_dat=xri:pqdiss:NR29525

Given the scarcity of research ascertaining the relationship between tourists' foodservice experiences and holiday satisfaction and its implications for destinations, this study primarily set out to provide guidelines on ways in which tourists' foodservice experiences and holiday satisfaction can be assessed and enhanced. The present study consisted of three interdependent phases, and questionnaire-based surveys were employed to test the research hypotheses. A combination of different qualitative techniques was utilised in order to shortlist the relevant attributes to be included in each research instrument. These instruments were then subjected to further tests in order to ensure their adequacy and appropriateness. The first research phase ascertained the relative validity and reliability of the existing satisfaction measurement frameworks and was implemented in a chain restaurant in Sheffield. This phase aimed to identify the most reliable and valid operational framework to be utilised in the subsequent phases of the research. The second phase explored tourist satisfaction dimensions and ascertained the relative contribution of each dimension, particularly that of the foodservice experience, to holiday satisfaction and future behavioural intentions among visitors to South West Turkey. The final phase specifically examined what matters most in tourists' foodservice evaluations, and explored whether different dining segments developed their satisfaction and behavioural intention judgements based on different service attributes in non-fast-food restaurants situated in South West Turkey. The results of the first phase indicated that a more direct measure of perceived performance might be a better predictor of customer satisfaction than more complex composite measures of disconfirmation of expectations. The perceived-performance only model, out-performed the disparity models, which involved a comparison between a predetermined standard and the perceived performance (the Expectancy Disconfirmation Paradigm), and the multiplication models, where performance was weighted by the attribute importance, in predicting customer satisfaction and behavioural intentions. The results of the second phase revealed that tourist satisfaction was multidimensional. Among the identified holiday components, tourists' impressions of foodservice experiences were found to be an important factor in tourists' holiday satisfaction and behavioural intention judgements. While positive tourists' impressions of foodservice experiences were found to enhance holiday satisfaction, the negative impressions were found to have potential to override well-executed quality in other areas. The results of the final phase demonstrated that there were numerous factors affecting tourist foodservice experiences and that the manner in which the restaurant product is delivered was found to account for the greatest impact on tourist dining satisfaction and return intentions. Analysing the benefits sought from non-fast food resort restaurants by tourists, the research identified five distinct dining segments, including: the Value-Seekers, the Service-Seekers, the Adventurous Food-Seekers, the Healthy Food- Seekers, and the Atmosphere-Seekers. These segments were found to develop their satisfaction and return intention judgements based on different restaurant attributes. Overall, the study findings provided strong support for the research hypotheses and showed that tourist foodservice experiences may lay the foundation for, and shape the nature of tourist holiday experience. Marketing and management implications of the study findings are discussed and recommendations for future research are provided.