It is analysis of reasons of conflicts among tourism organizations’ personnel and solutions. The questions is what possible reasons of conflicts can occur among tourism organizations’ employees and what possible solutions are there. Conflicts exist and it is necessary to analyze them, so that they wouldn’t impede to achieve the best selling results and organization could achieve more solid intercommunication goals. Subject of the paper - reasons of conflicts among tourism organizations’ personnel. Aim of the paper – to study reasons of conflicts among tourism organizations’ employees, which cause problems in achieving organization’s goals and to analyze possible solutions. Hypothesis of the paper – in every environment individuals face conflicts while they communicate. So it is possible to raise a hypothesis that conflicts also occur in tourism organizations, and part of them can be seen as negative result and unpleasant collision between the head and employees. Reasons of the conflicts can be: non-adequate perception of goals and values of the head and employees, organizational questions, lack of resources and psychological problems of communication. Tasks: To analyze definition of the conflicts, to survey the concept, nature and types of the conflict; to give theoretical basis for reasons of the conflicts and to discuss possible solutions; to get acquainted with the process of tourism organizations’ activity, participants, places of possible conflicts; to analyze reasons... [to full text]