Made available in DSpace on 2015-12-03T18:35:22Z (GMT). No. of bitstreams: 1 Adilson_Leandro_Esnolde.pdf: 949493 bytes, checksum: e9556578fc1f239a79cfa8b5ac7baa46 (MD5) Previous issue date: 2008-11-10 / It is analyzed in this work the perception of controllers on the practice of tax management in companies in the city of Bauru-SP. In the present scenario, tax burden has been representative impacting the results of organizations what requires the tax management in search of minimizing this impact in order to fortify the company before competition. The controller is a professional that participates in important decision taking processes and that acts in strategic moments of the organization, and has as its main duty tax management what demands from this professional knowledge of the national tributary system and of the legislation that creates legal principals about the issue. In this context, tax management is the differential, the tax burden once administrated promotes the continuity and fair competitiveness before the competitive market. This research aims to answer the following question: what is the perception of controllers in companies in the city of Bauru regarding the practice of tax management. Therefore, it is elaborated a literary review of controlling and controllers, their responsibility and duties, and about tax management with examples of applicability and possible results of tributary economies. After the literary review, it is applied a questionnaire focusing the controller and, with statistic techniques it is evaluated the profile of the respondents as their duties, scholar, college course and experience in tributary field; It is also analyzed the companies profiles as their work field, tributary regime and invoicing. It is concluded that controllers' perception as the practice of management is low and that their experience in the tributary field is not long for acquiring all the necessary knowledge. As a consequence, this professional might opine wrongly in the practice of tax management what increases the risk of wrong decision taking / Analisa-se neste trabalho a percep????o dos controllers sobre as pr??ticas de gest??o tribut??ria em empresas com sede na cidade de Bauru-SP. No cen??rio atual, a carga tribut??ria tem sido representativa, impactando os resultados das organiza????es, o que demanda a gest??o de tributos em busca da minimiza????o deste impacto a fim de fortalecer a empresa frente ?? concorr??ncia. O controller ?? um profissional que participa das tomadas de decis??es importantes, atua nos momentos estrat??gicos das organiza????es e tem como uma de suas principais fun????es a administra????o tribut??ria, o que exige desse profissional conhecimento do sistema tribut??rio nacional e da legisla????o espec??fica sobre o assunto. Nesse contexto, a gest??o tribut??ria ?? um diferencial, pois a carga tribut??ria, uma vez bem administrada, promove a continuidade e a competitividade de forma justa diante do avan??o do mercado competitivo. Nesta pesquisa procura-se responder ?? seguinte pergunta: qual ?? a percep????o dos controllers das empresas de Bauru quanto ??s pr??ticas de gest??o tribut??ria? Para tanto, elabora-se uma revis??o em literatura relacionada ??s atividades da controladoria e do controller, suas responsabilidades e fun????es, bem como sobre gest??o tribut??ria, com exemplos concretos de aplicabilidade e resultados poss??veis de economia tribut??ria. Ap??s a revis??o te??rica, aplica-se um question??rio cujo foco s??o os controllers e, atrav??s de t??cnicas de estat??stica, avalia-se o perfil dos respondentes quanto ?? fun????o exercida, o n??vel de escolaridade, o curso de forma????o e o tempo de experi??ncia na ??rea tribut??ria; avaliou-se tamb??m o perfil das empresas quanto ao ramo de atividade, regime tribut??rio e faixa de faturamento. Conclui-se que a percep????o dos controllers quanto ??s pr??ticas de gest??o tribut??ria ?? baixa e que o tempo de experi??ncia deles na ??rea tribut??ria ?? insuficiente para a absor????o dos conhecimentos da ??rea. Em conseq????ncia, esses profissionais est??o vulner??veis a opinar de forma incorreta sobre as pr??ticas de gest??o tribut??ria, o que aumenta os riscos de uma tomada de decis??o equivocada

Made available in DSpace on 2015-12-03T18:35:17Z (GMT). No. of bitstreams: 1 Sergio_Roberto_da_Silva.pdf: 873219 bytes, checksum: 9bdbbae4e25261df255e90f72998fde1 (MD5) Previous issue date: 2007-10-31 / This research analyzed how important the ERPs contribute for the Tax Management. It was made a theoretical revision on the ERP and it was presented the scenario in which the tax management is inserted. The camp field was made under the scope of a qualitative research (a multi-case study), by means of the content analysis technique. This analysis comprised three companies: one of the cosmetic sector, one of the base industry sector and one of the pharmaceutical sector. The current REP operating in these companies is the R/3, from the SAP- Systems Analysis and Program Developing supplier. The subjects of this research were the tax managers and systems analysts of the companies. As a result, it was verified that some tax management workers participated in the implementation of the ERP, and their claims sometimes were not answered. Moreover, the offered preparation was not sufficient for the full operation of the ERP. In spite of the ERP having the tax information, this information is not enough for the full tax management, as a lot of information is not present in the ERP. One of the companies adopted the ERP and also an external solution to satisfy activities not covered by the system. The other 2 companies apply alternative means (for instance, electronic charts, parallel data banks and even data changing to magnetic files to be delivered to public agencies). To conclude, the software suppliers still have to pay attention to answer the informational necessities of the Tax Management. / Esta pesquisa analisou como o Enterprise Resource Planning -ERP ou Sistemas Integrados de Gest??o contribui para a gest??o de tributos. Foi feita uma revis??o te??rica acerca do ERP e apresentando o cen??rio no qual a gest??o de tributos est?? inserida. A pesquisa de campo foi feita sob a ??tica de uma pesquisa qualitativa (estudo de multi casos), utilizando a t??cnica de an??lise de conte??do. O estudo foi realizado com tr??s casos de empresas do setor de cosm??tico, ind??stria de base e farmac??utica. O ERP presente nas empresas estudadas ?? o R/3, comercializado e produzido pela fornecedora SAP- Systems Analysis and Program Development. Os sujeitos da pesquisas foram os gestores de tributos e os analistas de sistemas. Como resultado, foi identificado que houve a presen??a de funcion??rios da gest??o tribut??ria na implanta????o do ERP. As solicita????es desses funcion??rios nem sempre foram atendidas. Ademais, o treinamento ofertado n??o foi suficiente para a plena opera????o do ERP. Quanto ??s informa????es tribut??rias, o ERP estudado possui parte das informa????es, mas elas n??o s??o suficientes para a plena gest??o tribut??ria. Muitas informa????es necess??rias s??o inexistentes dentro do ERP. Em um dos casos, a empresa adotou, al??m do ERP, uma solu????o externa para atender ??s atividades n??o abrangidas pelo ERP. Nos outros dois casos, as empresas utilizam meios alternativos (planilhas eletr??nicas, banco de dados paralelos e at?? mesmo a altera????o dos dados em arquivos magn??ticos a serem entregues aos ??rg??os fiscalizadores). Concluiu-se que ainda ?? necess??ria uma maior aten????o dos fornecedores de software quanto ao atendimento das necessidades informacionais da Gest??o de Tributos.