Using 2005 data from Gallup public opinion surveys on attitudes toward immigration policy in Canada, the United States, and the United Kingdom this study explores the factors that impact attitudes. Additional analysis is conducted on the United States exploring how economic, political and associative measures impact attitudes.

This thesis develops an alternative critique of social urban regeneration practice by using a political-governance approach to examine the impact of regeneration governance upon barriers and opportunities for social sustainability. The research responds to a call from scholars to refocus sustainability research on the institutional, political and governance space that fosters or marginalises its presence and form. This ethnographic case study involved a year-long cycle of participant observation within the extensive Hastings regeneration governance infrastructure, and interviews with key stakeholders in that regeneration community. An analysis using NVivo was undertaken of thirty-one interviews, fifty regeneration governance meetings and the documents from each meeting. From that data emerged a strong argument for the centrality of the specificity of place in the construction or obstruction of social sustainability. Of particular importance is the impact of the socio-political context and the institutional and cultural legacy of New Labour partnership-led regeneration. The alternative critique identified in the Hastings example, in part emerges from the agency of a large-scale, political, and active Voluntary Community Sector (VCS) that is integral to, and embedded into the local governance infrastructure. The alternative model of activism employed by the VCS core utilises governance norms and practices to navigate the complex regeneration policy and governance landscape to contribute to, and disturb dominant agendas. In this regeneration landscape a distinctive local socio-political context, an alternative model of activism, and a valued good governance partnership culture enable what other commentators have termed 'actually existing' social sustainability (AESS). The research findings advance an understanding of principal critiques of the New Labour regeneration project, including the notions of 'post-political regeneration tactics' and democratic deficit, through a critical analysis of their presence in terms of their obstruction of AESS. The alternative critique that emerges from this research explores a possible shift in the locus and production of power, and the redistribution of roles in UK regeneration practice that enables a stronger VCS position.

Some youth in London speak a non-standard variety of English whose lexical items are difficult for non-speakers to understand. This study collected naturally produced speech samples from students of various ethnicities and class backgrounds who spoke this dialect. It also polled students about their identity, as well as about their use of particular slang words. The recordings were glossed to determine the kind of slang used, as well which populations were more or less likely to use slang. The surveys were analyzed to determine relevant background characteristics of those who used slang versus those who did not. This study concludes that one’s geographic background, as well as one’s class and peer group, impact the variety of English spoken. The idea of language as a method of counter culture is advanced, claiming that speakers are using this dialect as a way to signify resistance against the highly rigid class systems of the U.K.

It has been recognised that exporting is an engine for growth at both country and firm levels. However, the challenging nature of international business often prevents companies from entering and surviving in international markets. In the Small and Medium-size Business context, lack of resource is normally the main reason behind the inability of firms to overcome export barriers. In recognition of the issue and for promoting exporting, the governments have been offering the so-called Government Export Promotion Programmes (GEPPs) to act as “resource supplements”. While there have been extensive practices, the mechanism and effectiveness of these programmes have not been thoroughly explored and analysed. In some academic studies, criticisms and doubts about these programmes have been raised. Against this background, the thesis investigates the working mechanism of these programmes and tests their effectiveness in terms of export initiation, performance and regularity. Using an extended version of the Resource Based View, two integrative and comprehensive conceptual models are developed in order to reveal the indirect impacts of GEPPs on export behaviour. The models are then tested with a total of 495 completed questionnaires collected from two sample countries; namely, Algeria and the UK. These were analysed through a multivariate analysis using a variance-based statistical technique known as Partial Least Squares Structural Equation Modelling. The findings of this thesis are two-fold. First, with respect to the critical resources affecting export behaviour, the study finds that while both Algerian and UK firms’export intention are affected by management resources only, firms’ export performance and regularity are instead mainly influenced by management and organisational resources in the UK and management and relational resources in Algeria. Second, regarding the impact of GEPPs on export intention, the study confirms its indirect nature through the management resources in both countries. However, when it comes to their effect on export performance and regularity, the indirect effect was only established in the UK and mainly through management and organisational resources. These findings have both theoretical and practical implications in that the results have provided empirical evidence on the indirect impact of GEPPs and can serve as an indication in practice for both firm managers and policy makers in deploying key resources for different stages of internationalisation.

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Internet is fundamentally transforming the nature of the relationship that businesses have with consumers and the public. While e-commerce has witnessed extensive growth in recent years, consumers concerns regarding ethical issues surrounding online shopping also continue to increase. With increasing acceptance of the internet as a source for retail, ethical issues concerning internet usage have prompted serious concerns to consumers and created new challenges for practitioners. These growing concerns about safety and ethical behavior in online retailing can harm and restrain internet retail growth and deter consumers from online activities. Marketers must understand how these ethical challenges relate to dissatisfaction and distrust in the online retailing environment to foster further growth. The vast majority of earlier research on this area is conceptual in nature and limited in scope by focusing on consumers’ privacy issues. In an online context, this study proposes and tests a conceptual model that will discover the relationships between ethical factors associated to online providers’ web sites (e.g. security, privacy, non-deception, fulfilment, service recovery, shared value, and communication) and customer satisfaction to online providers’ web sites. It also explores a mediating role of trust and commitment on the link between ethical factors and customer satisfaction. Furthermore, the current study examines the differences between e-commerce ethics between the UK and Egypt in the context of B2C and B2B e-commerce. The conceptual model is then tested with a total of 980 completed questionnaires collected from two sample countries; namely, Egypt and the UK. These were analysed through a multivariate analysis using a variance-based statistical technique known as Partial Least Squares Structural Equation Modelling. The findings of this study show significant support for the proposed model. As predicted, BPSE is a second-order construct composed of seven dimensions (i.e., security, privacy, fulfilment, non-deception, service recovery, communication, and shared value). Trust and commitment mediate the relationship between BPSE and satisfaction. In addition, II reliability/fulfilment and non-deception are the most effective dimensions in BPSE. Byer’s perceptions regarding sellers’ ethics (BPSE) has a significant influence on consumer satisfaction. No major differences between the two country models were found. These findings have both theoretical and practical implications in that the results have provided empirical evidence on the indirect impact of BPSE on customer satisfaction and can serve as an indication in practice for both online service providers managers and policy makers in understanding consumers’ perceptions about e-commerce ethics and its effects on customer satisfaction.

Political parties in the United Kingdom are increasingly focusing their constituency-level campaigns on marginal seats; such a focus has been echoed by academic researchers studying the effectiveness of intense constituency campaigning in boosting local electoral outcomes. Yet there has been little investigation into the impact of the redirection of campaigning resources on safe constituencies; while existing research suggests that intense campaigns are effective in boosting local electoral outcomes, it is possible that a relative lack of campaigning may be harmful. This thesis addresses this gap by exploring in detail the detrimental impact of low level campaigning on both turnout and vote share in safe constituencies by the Conservatives, Labour and Liberal Democrats. The study is situated within the literature of campaign effectiveness, also drawing on theories of voter behaviour. It offers a critical evaluation of existing research into constituency campaigning, contending not only that a lack of campaigning can be harmful, but also that these effects are impacted by nuances of local incumbency and party differentials. To explore this, the thesis conducts a quantitative examination of the effects of constituency campaigning conducted at UK general elections from 1987 to 2010. It also expands existing literature in two ways; by formulating and applying a refined way in which to measure relative levels of campaigning, and also exploring the potential of leader visits as a measure of local campaigning for the first time in the UK. The focus on rebalancing attention towards safe constituencies places the concept of marginality at the core of this thesis. In exploring the concept in detail, potential explanations for the origins of marginality are considered, drawing on theories of population stability and party support bases. Using a refined measure of relative levels of campaigning, a link is established between marginality and campaigning, which also considers the important role of incumbency. When exploring the impact of low levels of campaigning, the results indicate that in many cases there is a harmful impact on both turnout and vote share, although the effects are greater for the latter. The findings suggest that local incumbency is a central factor in deciding the detrimental impact of low levels of campaigning, with such campaigns run by opposition parties resulting in far greater declines in their vote share when compared to equivalent campaigns run by incumbents. In an era of increasing focus on marginal constituencies during election campaigns, this thesis explicitly considers the impact of a lack of campaigning in safe constituencies, the role of incumbency and also applies new measures. In doing so, new empirical insights are produced into the importance of constituency campaigning in the UK, through an approach both rooted in and building upon existing studies.

Most existing houses in the UK have a single thermostat, a timer and conventional thermostatic radiator valves to control the low pressure, hot water space heating system. A number of companies are now offering a solution for room-by-room temperature and time control in such older houses. These systems comprise of motorised radiator valves with inbuilt thermostats and time control. There is currently no evidence of any rigorous scientific study to support the energy saving claims of these zonal control systems. This thesis quantifies the potential savings of zonal control for a typical UK home. There were three components to the research. Firstly, full-scale experiments were undertaken in a matched pair of instrumented, three bedroom, un-furbished, 1930s, test houses that included equipment to replicate the impacts of an occupant family. Secondly, a dynamic thermal model of the same houses, with the same occupancy pattern, that was calibrated against the measured results. Thirdly, the experimental and model results were assessed to explore how the energy savings might vary in different UK climates or in houses with different levels of insulation. The results of the experiments indicated that over an 8-week winter period, the house with zonal control used 12% less gas for space heating compared with a conventionally controlled system. This was despite the zonal control system resulting in a 2 percentage point lower boiler efficiency. A calibrated dynamic thermal model was able to predict the energy use, indoor air temperatures and energy savings to a reasonable level of accuracy. Wider scale evaluation showed that the annual gas savings for similar houses in different regions of the UK would be between 10 and 14% but the energy savings in better insulated homes would be lower.

Using 2005 data from Gallup public opinion surveys on attitudes toward immigration policy in Canada, the United States, and the United Kingdom this study explores the factors that impact attitudes. Additional analysis is conducted on the United States exploring how economic, political and associative measures impact attitudes. / Arts, Faculty of / Sociology, Department of / Graduate