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Background - Multiple studies within different industries have shown that the majority of innovations adopted by organizations partly or completely fail, in the critical stage between the decision to use the innovation and its routinization. In the pursuit of understanding what makes innovation implementation fail or succeed, previous research has examined innovation implementation as a rather static process within single dimensions. We therefore still know little about what is beyond the implementation other than routine use, meaning that other outcomes have been overlooked. Purpose - Expanding on the dynamic view within innovation implementation literature beyond routine use by exploring how and why unintended outcomes form. Methodology - Inductive, qualitative methodology based on a single case study at Saab AB. Data were collected through a total of 13 unstructured and semistructured in-depth interviews to map the implementation process of Model Based Definition (MBD). Findings - By understanding innovation implementation as a dynamic process of mutual adaptation we found that when an organization implements an innovation, unintended outcomes may arise from Unreasonable expectations, Obstructed adaptation, Underestimated need for adaptation, One-way adaptation and Over adaptation. Our research has thereby highlighted the importance to not only consider if but also how an innovation is implemented.

This thesis provides a framework for viewing socio-political contexts and how these relate to interventionist projects. The framework draws on and combines strands from international relations and sociological perspectives of social interaction. The central question becomes how intervention and existing social contexts interact to produce unintended outcomes. It applies the analysis to two separate wider contexts: Afghanistan and Somalia, with a particular focus on the self-declared independent Somaliland as an internally generated and controlled transformational process. Unlike abstract directions of theoretical development the framework seeks to provide a platform that sets aside ideological assumptions and from which interventionist projects can be observed and evaluated based on literature, field observations and interviews. Drawing on such diverse influences as fourth generation peace and conflict studies, Morphogenetics, and social forces theory, the framework explores conditions and interest formations to capture instances of local agency that are part of a continuity of local realities. It views social interaction without imposing Universalist value assumptions, but also without resorting to relativism or raising so many caveats that it becomes impractical. It exposes the agency of local interest formations hidden beneath the discourses of ideologically framed conflicts. These social agents are often dismissed as passive victims to be brought under the influence of for example the state, but are in reality able to subvert, co-opt, constrain or facilitate the forces that are dependent on them for social influence. In the end, it is the modes of mobilisation that emerge as the most crucial factor for understanding the relevant social dynamics.