Thesis (MPhil)--Stellenbosch University, 2003. / ENGLISH ABSTRACT: South Africa has made a remarkable transformation from an openly racist to a tolerant and democratic nation. The transformation process removed the legal barriers between subgroups that formerly postulated separate development for the various racial groups and restricted the contact between individuals to a major extent. In present day society, one can observe the transformation process in that South African citizens from different backgrounds have to develop new patterns of communication and interaction. This process was mirrored in the student culture of Stellenbosch. The first objective of this study was to research how individual students experienced their social and academic environment. Since student relations do not always conform to the University norm of mutual respect for human diversity, the University felt the need to facilitate an intervention for valuing human diversity. The second objective of this study was to evaluate the process of the intervention, focusing on the programme context, the programme activities and the program theory. In addition, the impressions of workshop participants were studied. In order to conceptualise the research objectives, the theoretical principles of valuing diversity were discussed in the form of a purposive literature review on the social psychology and sociology of stereotyping and related processes, which were examined as barriers to valuing diversity. The Value Diversity Intervention was implemented in August 2001. The intervention aimed to heighten students' awareness of the diversity of the student body and to improve the interaction among the various student subgroups. The intervention was designed as a workshop and included 50 students from various backgrounds who were living in the University residences. Two evaluation types were utilised in this study, i.e. the evaluation of perceived needs and the evaluation of the intervention process. The research questions were clarified and the specific methods for gathering and analysing the data were specified. In addition, the aspect of validity and the quality of the obtained data were reviewed. The evaluation of perceived needs showed that individual students perceived the student population to be divided into minority ('coloured', 'black') and majority ('white') groups. Even though group membership did not affect specific instances of intergroup relations (e.g. individual friendships), it had implications for the social atmosphere on campus, which was characterised by a lack of intergroup contact and a domination by the majority group. Accordingly, minority group members interpreted the social atmosphere more negatively than majority group members. Hence, minority group members perceived a need to improve intergroup interaction. This analysis indicates that a value diversity intervention may be beneficial. This corresponded to the view of the Department of Student Affairs, which arranged the Value Diversity Intervention. The evaluation of the intervention highlighted both negative and positive aspects. Firstly, the intervention design did not include the promotion of the intervention itself, which might have been essential making students interested in the diversity topic and in motivating students to participate. Secondly, the intervention did not address the specific diversity challenges as experienced by students of the University of Stellenbosch. Students expressed concerns regarding the applicability of the provided information in their daily life. Thirdly, the workshop focused mainly on stereotypes. Yet, the possible effects of stereotypes were not sufficiently discussed. In addition, a large number of stereotypes were listed, but these were often biased due to the lack of participants from diverse groups. Further, no workshop technique which questioned the presented lists of biased stereotypes was applied or generated. Besides these technical considerations, it should be noted that stereotypes in general perpetuate the division between subgroups. Thus, the workshop focused to a large extent on past and present aspects, which divide the student population, instead of focusing on uniting issues. The described negative aspects might have been balanced by one of the four observed workshops. This specific workshop was characterised by a small amount of participants and a positive presentation of one of the main facilitators. This resulted in a productive discussion, where the participants used the possibility to reflect on the current situation out of their perspective and reflected upon the contributions of the facilitator. Students might have been motivated to take positive impulses of this workshop in their daily life. Based upon this research, recommendations can be determined. Firstly, the promotion of the intervention should emphasize the desirability of diversity values and highlight the personal potential benefits to participants. Secondly, it might be useful to acknowledge differences between students, but to place a greater emphasis on similarities, i.e. on aspects that connect students. Thirdly, the curriculum of the intervention should be modified to cater especially for student needs. Fourthly, the selected workshop components should achieve an equal balance between lecture parts and interactive elements. Participants should have the possibility to take an active part in the intervention if they are interested in doing so. The final recommendation entails that future interventions should be based on a comprehensive, sustained strategy with long-term goals. These strategies should be integrated in the already existing infrastructure of an institution. This intervention has to be understood as a contribution to the transformation process that South Africa is currently undergoing. Based on the recent discussion at the University of Stellenbosch about the adoption of a comprehensive diversity strategy, it is hoped that this singular intervention will be linked to further contributions in this transformation process. / AFRIKAANSE OPSOMMING: Suid Afrika het 'n merkwaardige transformasie vanaf 'n openlik rassistiese tot 'n tolerante en demokratiese nasie ondergaan. Voorheen het die wetlike skeiding tussen subgroepe aparte ontwikkeling en, vir verskeie rassegroepe, minimale kontak met individue in verskillende rassegroepe beteken. Die transformasieproses in Suid-Afrika het hierdie omstandighede verander en in die huidige Suid-Afrikaanse samelewing is die proses waardeur mense van verskillende agtergronde nuwe patrone van kommunikasie en interaksie moet ontwikkel, merkbaar. Die transformasieproses kan ook in die studentekultuur van Stellenbosch gesien word. Die eerste doel van die tesis was om ondersoek in te stel na hoe individuele studente hulle sosiale en akademiese omgewing ervaar. Aangesien studenteverhoudinge nie altyd tot die Universiteit se norm van wedersydse respek vir menslike diversiteit konformeer nie, het die Universiteit gevoel dat daar 'n behoefte is om 'n intervensie te fasiliteer om waardering vir menslike diversiteit skep. Die tweede doel van die tesis was om die proses van die intervensie te evalueer deur te fokus op die konteks van die program, die programaktiwiteite en die programteorie. Verder is die indrukke van die deelnemers aan die werkswinkelook bestudeer. Die teoretiese beginsels onderliggend aan die waardering van diversiteit is bespreek ten einde die navorsingsdoelwitte te konseptualiseer. Dit is verwesenlik deur 'n "doelgerigte" literatuurstudie oor die sosiale sielkunde en sosiologie van stereotipering en verwante prosesse wat gesien word as struikelblokke in die evaluering van diversiteit. Die intervensie vir die waardering van diversiteit is in Augustus 2001 deur die Universiteit van Stellenbosch geimplimenteer. Die intervensie het as doel gehad om studente 'n verhoogde gewaarwording van die diversiteit van die studenteliggaam te bied en ook om interaksie tussen die verskeie studente-subgroepe te bevorder. Die intervensie is ontwerp as 'n werkswinkel vir 50 studente van verskillende agtergronde wat van Universiteitsbehuising gebruik maak. Die tesis verduidelik hoe die navorsingsdoelwitte korrespondeer met die evalueringstipes wat gebruik is, nl. die evaluasie van waargenome behoeftes en die evaluasie van die proses. Die navorsingsvrae is duidelik gestel en die wetenskaplike metodes vir dataversameling en dataanalise word gespesifiseer. Verder word die aspek van die geldigheid en kwaliteit van die data ook bespreek. Die evaluering van waargenome behoeftes het gewys dat individuele studente die studentepopulasie sien as verdeel In 'n minderheidsgroep ('bruin' en 'swart') en 'n meerderheidsgroep ('wit'). Alhoewel lidmaatskap tot n betrokke groep rue intergroepverhoudings affekteer nie (bv. individuele vriendskappe), het dit tog implikasies vir die sosiale atmosfeer op kampus wat deur 'n tekort aan intergroepkontak en dominasie deur die meerderheidsgroep gekarakteriseer kan word. Vervolgens interpreteer minderheidsgroepe die sosiale atmosfeer meer negatief as lede van die meerderheidsgroep. Dit kan dan ook as die rede aangevoer word waarom lede van minderheidsgroepe 'n waargenome behoefte het om intergroepinteraksie te bevorder. Die persepsies van die respondente wat 'n onderhoud toegestaan het, het aangedui dat 'n intervensie vir die waardering van diversiteit voordelig sal wees en dit het ooreengestem met die siening van die Departement van Studentesake, wat die intervensie gereël het. Die evalusie van die intervensie beklemtoon albei die negatiewe en positiewe aspekte. Eerstens, het die intervensie intervensie-ontwerp, nie die promosie van die intervensie self behels nie, wat noodsaaklik sou gewees het om student geinteresseerd te maak in die diversiteit van die onderwerp en om die studente te motiveer om mee te doen. Tweedens, het die intervensie nie die spesifieke uitdagings soos deur die studente van die Universiteit van Stellnbosch ondervind is, aangespreek nie. Studente het hulle bekommernis uitgespreek oor die toepassing van die informasie in hulle daaglikse lewe. Derdens het die werkswinkel hoofsaaklik gefokus op stereotipes. Nogtans was die effekte van die stereotipes nie deeglik bespreek nie. Boonop was daar te groot aantal stereotipes gelys, maar dit was bevooroordeeld as gevolg van die gebrek van deelnemer van diverse groepe. Daar was ook geen werkswinkel tegnieke van toepassing wat die aangebode lyste van die bevooroordeelde stereotipes bevraagteken het nie. Naas die tegniese oorwegings, moet daar gelet word dat stereotipes in die algemeen die verdeling tussen subgroepe in stand hou van stereotipes in die algemeen. Dus het die werkswinkel tot 'n groot mate gefokus op huidige en vorige aspekte wat die studente verdeel het in plaas daarvan om te fokus op sake van ooreenstemming. Gegrond op hierdie navorsing, kan aanbevelings gemaak word. Eerstens moet daar klem gelê word op die bevordering van die verskeie behoeftes en waardes van die intervensie en die potensiaal waarby deelnemers kan baat. Tweedens, kan dit waardevol wees om verskille tussen studente te erken maar groter klem te lê op eendersheid, d.i. aspekte wat die studente tot mekaar verbind. Derdens moet die leerplan van die intervensie gewysig word om in die behoeftes van die student te voorsien. Vierdens, moet daar 'n balans gehandhaaf word tussen die lesings en interaktiewe elemente. Daar moet 'n moontlikheid bestaan vir deelnemers om 'n aktiewe rol in die intervensie te speel indien hulle dit verlang. Ten slotte word aanbeveel dat toekomstige intervensie gebaseer word op begrypende en volgehoue strategie met lang termyn doelwitte. Die bogenoemde strategie moet in die alreeds bestaande infrastruktuur verweef word. Hierdie intervensie kan beskou word as 'n bydrae tot die transformasie proses wat Suid-Afrika huidiglik ondergaan. Gebaseer op die onlangse gesprek by die Universiteit van Stellenbosch oor die aanneming van'n omvattende diversiteitstrategie, word daar gehoop dat die enkelvoudige intervensie kan inskakel by verdere bydraes in die transformasie proses.

Thesis (PhD (Curriculum Studies))--Stellenbosch University, 2008. / In this study the experiences of a group of first-year Extended Degree Programme (EDP) students were explored in order to obtain insight into their acquisition of academic literacy. The study was undertaken against the backdrop of a higher education sector that is facing an increasing influx of first-year students on the one hand, and poor retention rates on the other. In South Africa, where the opening up of access to higher education for all citizens has become a political imperative, the need to address the undesirable dropout rate is self-evident. Students’ poor performance at university is often linked to their under-preparedness for higher education studies, and an important aspect of such under-preparedness is their academic literacy. In this context academic literacy is seen as knowing how to speak and act within a particular discourse, and the reading and writing that occur within the discipline as tools through which to facilitate learning. While some students acquire academic literacy by virtue of their participation in the discourse community of the relevant discipline, this is not always so for students who are less prepared for higher education studies. In response to the disconcerting retention rates, higher education institutions have implemented academic support programmes to address the needs of students who enter university with poor school results. One such intervention at Stellenbosch University is the Extended Degree Programme in the Faculty of Arts and Social Sciences, which makes provision for students to extend their first academic year over two years. Since 2006 EDP students have also been required to register for an academic literacy module and it is this group that comprises the focus of this study. Using a case study design, this qualitative, interpretive inquiry was characterized by multiple data collection methods. In this way qualitative data that pointed to the perceptions of the students and some of the lecturers who taught the EDP classes were generated via semi-structured interviews, focus group interviews, observation and content analysis. In addition, descriptive quantitative data was collected and this further contributed to generating the rich, in-depth data that characterize case study research. The analysis of the data was undertaken according to a three-tiered approach, in which the results of the empirical inquiry were first analysed per data source and then themes and trends across all the data sources were identified. Ultimately, these findings were interpreted according to an explanatory framework. The study highlights a number of important issues, key of which is that providing an academic literacy module for under-prepared students can facilitate the acquisition of academic literacy, particularly when such provision seeks to support the different discipline-based mainstream modules. Another important finding of the study emphasizes the extent to which institutional factors, such as increased student numbers, have placed pressure on university infrastructure and human resources. The impact of this situation filters down to the first-year classroom and negatively influences student learning. Finally, the results of the study question prevailing notions about under-prepared students as all of the students in the study, irrespective of their backgrounds and levels of sophistication, attested to the significant challenges that entry into the academic community posed for them. The findings of this study, while specific to the context in which it was undertaken, contribute to the growing body of knowledge in the field of academic development within higher education and the role of academic literacy in student learning.

Thesis (PhD)--Stellenbosch University, 2002. / ENGLISH ABSTRACT:Reform is one of the most controversial elements in higher education and has therefore attracted much attention from within the academic community and from outside. The present higher education scene is characterised by demands for transformation and change, not only in South Africa but in Africa and the developed countries as well. The pressures and demands for change come from outside the field of higher education as well as from within. Some countries have been involved in the process of change and transformation for a period of over thirty years, while others have just embarked on the route or still have to start the change process. The post-apartheid era has marked an era of profound change for South African higher education institutions with concomitant legislation to ensure the change process. If effective and successful transformation of higher education institutions and systems can take place in South Africa with new models of transformation and the effective integration of cultures and openness to change at all institutional levels, these models could be instructive not only to Africa but also to the rest of the world and to academic life universally. However, the demands for change worldwide indicates not only towards new legislation but also towards flexible approaches and new forms of institutional structures and leadership to accommodate the significant, rapid and fundamental changes taking place in higher education and the realisation that institutions of the future will be different from those of the past and the present. In this study the influence of organisational models are used to establish a conceptual framework towards the development of learning organisations. The study reflects on how these new types of organisations will influence higher education institutions as organisations. It also considers what will be expected of higher education institutions to become learning organisations. Learning organisations have special qualities and higher education institutions or teaching institutions do not automatically qualify as learning organisations. The promise of the new millennium provides the higher educationcommunity with the opportunity to take stock of their position and to find out if they possess the necessary skills and have the enabling structures to accommodate a new world. Becoming a learning organisation involves more than a paradigm shift for higher education institutions. It requires a revolution, a quantum leap towards individual recognition and growth, leadership development and empowerment and institutional learning. The Academic 'Process Leadership' Super structure provides the space, structure and process for higher education organisations to re-organise and re-create itself to fit the demands of a new world. An analysis of leadership, leadership development and institutional change in higher education institutions brought to the fore that these institutions have not been effective in providing programmes that develop leaders because they simply do not know what is necessary for effective leadership development. Institutions do not have an in-depth understanding of leadership and they have not enculturated leadership development as a core aspect and activity in higher education institutions. There is grave concern regarding the development of 'soft' people skills. The qualitative research investigation into the process of change towards learning organisations in higher education institutions indicate that there are profound problems in the areas of leadership, leadership development, people management and satisfaction, knowledge management and learning dynamics. These areas form the core aspects within the new structures, that of learning organisations. The insights gained from the process analysis of five higher education institutions indicate that the implementation of the academic leadership model as described in the study will provide individual leaders with the necessary leadership skills to fulfill their roles in the recreated empowered institutions. This process of leadership development, as indicated in the study, could enable institutions to become learning organisations. / AFRIKAANSE OPSOMMING:Die huidige konteks van hoer onderwys dui daarop dat verandering een van die belangrikste, maar ook mees kontroversiele aspekte aangaande die studieveld is. Die hoeronderwysomgewing asook hoeronderwysinstellings verkeer onder geweldige druk van beide binne en buite die akademiese gemeenskap om te verander. 'n Analise van die huidige stand van sake en konteks van hoeronderwysinstellings dui daarop dat verandering nie net in Suid-Afrika 'n faktor is en baie aandag geniet nie, maar dat Afrika sowel as die ontwikkelde lande ook onder geweldige druk verkeer om te transformeer. Sommige lande is al vir meer as dertig jaar betrokke by die proses van verandering. Dit wil egter voorkom dat sommige van die ander lande Of nog glad nie begin het nie 6f pas begin het met die proses van verandering en transformasie. Die tydperk na 1994 en die oorgang na 'n nuwe demokratiese regenng m Suid- Afrika was ook die begin van dramatiese verandering in die Suid-Afrikaanse hoeronderwysomgewing. Die kwessie van verandering is nie net in sekere nasionale beleidsdokumente aangespreek nie, maar ook in meegaande wetgewing. Indien Suid-Afrikaanse hoeronderwysinstellings in staat sou wees om nuwe modelle te kan akkommodeer en te kan verwesenlik terwyl hulle besig is met die transformasieen veranderingsproses, kan hierdie modelle van nut en van waarde wees, nie net vir Afrika nie, maar ook vir die ontwikkelde wereld en die internasionale hoeronderwysgemeenskap. Nuwe strukture en modelle kan ongelukkig nie net deur wetgewing daargestel word nie. Instellings sal toeganklik moet wees vir moontlike nuwe vorms van leierskap, leierskapsontwikkeling en die konsep van veranderde strukture om sodoende te kan aanpas by die eise van 'n voortdurend veranderende wereld en die geweldige impak wat verandering op hoeronderwysinstellings het. Hoeronderwysinstellings sal moet besef dat instansies wat op die toekoms gerig word nie kan vashou aan ou uitgediendemodelle nie. Toekomsgerigte modelle verskil van die huidige vorms, sowel as die van die verlede. Die invloed van organisasiemodelle op hoeronderwysinstellings verskaf konseptuele verwysingsraamwerke vir die ontwikkeling van nuwe begrippe en konsepte. Die konsepte help om rigting aan te dui en te bepaal wat van instansies verwag word om sodoende te kan verander na lerende organisasies. Dit is belangrik om kennis te neem dat lerende organisasies spesifieke eienskappe het en dat hoeronderwysinstellings nie sonder meer gereken en geklassifiseer kan word as lerende organisasies nie. Hierdie nuwe vorm van organisasiestruktuur sal 'n fundamentele invloed he op institusionele prosesse asook op die manier waarop instellings in die toekoms bedryf sal word. In die nuwe millennium sal hierdie paradigmaskuif die geleentheid aan hoeronderwysinstellings voorsien om nie net revolusioner te verander nie maar ook om 'n kwantumsprong te maak na die belangrike mens- en leervaardighede. Hierdie vaardighede is nie net noodsaaklik vir die ontwikkeling om 'n lerende organisasie te word nie, dit maak ook die kern uit van hierdie nuwe organlsaSles. Die proses van akademiese leierskap en leierskapsontwikkeling, soos wat voorgestel word in die model van die Akademiese Leierskapsproses Superstruktuur sal aan instellings die geleentheid bied om die noodsaaklike leierskapsvaardighede te ontwikkel. Dit sal ook die kreatiewe en innoverende omgewing skep wat dit vir hierdie soort organisasie strukture moontlik sal maak om nuut te kan ontwikkel en sodoende in staat sal stel om te kan herorganiseer binne 'n konteks van groter aanpasbaarheid. Hierdie kwalitatiewe studie en navorsingsanalise ten opsigte van leierskap, leierskapsontwikkeling en die proses van verandering en transformasie het aangedui dat hoeronderwysinstellings in Suid-Afrika nie effektief ontwikkel ten einde lerende organisasies te word nie. Die ondersoek dui daarop dat instellings nie die onderliggende elemente van die begrip "leierskap" verstaan nie. Leierskap en leierskapsontwikkeling maak tans nie deel uit van die huidige institusionele kultuur nie.

Thesis (MPhil (Curriculum Studies))--University of Stellenbosch, 2005. / The focus of this research, PIL 72 (Building institutional capacity through staff development) was active at the Eastern Cape Technikon (ECT), a tertiary institution of higher learning in the Eastern Province, South Africa from 1999 to 2001. The project addressed curriculum and staff development with the ultimate aim of improving institutional capacity. This was done through a series of training sessions for a group of 22 participants over eighteen months in Outcomes Based Education (OBE). This research investigated the impact of PIL 72 on the teaching and learning practices at the ECT. Literature was reviewed on aspects of staff development, curriculum development, assessment reform, instructional improvement and project evaluation. Qualitative research was conducted with stakeholders at the institution. Data was gathered through interviews, questionnaires and document analysis. The major findings indicated that the benefit for participants resulting from participation in the TELP project was mainly personal; the project was to some extent successful in equipping participants with the required knowledge but not the wide academic corps; the format of the staff development activities was adequate but lacked sufficient monitoring and feedback mechanisms; developmental academic leadership, especially at Head of Department level, was absent at the institution and that institutional culture both influenced and hampered institutional learning. Recommendations for implementation and possible further research are made. The research revealed that institutional culture plays a crucial role in the degree to which institutional learning takes place. Further research in this regard is recommended at institutions with similar organizational characteristics as Eastern Cape Technikon, to explore the extent to which institutional culture influences institutional learning as well as alternative staff delivery modes that can be used at institutions of higher learning.

Bibliography / Thesis (MEdPsych (Educational Psychology))--University of Stellenbosch, 2010. / ENGLISH ABSTRACT: The year 1994 is seen as a significant year in South Africa. The new democratic dispensation contributed to the education system, including higher education, by presenting it with new demands and challenges. Higher education institutions have been encouraged to include individuals representing groups that have been excluded on the grounds of age, gender and disabilities. Inclusive education is encouraged with the ultimate goal of attaining inclusion in society as a whole. Inclusion is the overarching concept that addresses the right to acceptance and belonging in society of all learners, adults, children with disabilities and people without disabilities. The primary aim of this study was to obtain an in-depth understanding of how students with disabilities adapt socially at Stellenbosch University. The study was based upon the assumption that it is important to hear the voices of students with disabilities before any recommendations in terms of involving students with disabilities in social opportunities can be made to the role players. The study was conducted by means of qualitative research, and the methods of data collection consisted of individual and focus group interviews as well as document analysis. The research findings can be described as follows: Students with disabilities experience both internal and external support and barrier factors and processes that impact on their social adaptation. Internal support and barrier factors and processes include emotional, behavioural, belief, personality and cognitive aspects. External support and barrier factors and processes include the support network, the faculty and department, the university at large and the social system. Four overarching themes emerged from the data of the participants: communication, attitude and awareness, inclusion and self-advocacy. The findings of the study have important implications for all role players. Recommendations are made with the aim of improving the campus climate so that an inclusive environment can be created together with an environment where all students at Stellenbosch University can adapt socially; enjoy equal opportunities and full participation, and where they experience no discrimination. / AFRIKAANSE OPSOMMING: In Suid-Afrika word 1994 beskou as 'n waterskeidingsjaar. Die nuwe demokratiese bestel het daartoe bygedra dat die onderwyssektor, insluitend hoëronderwys, aan talle nuwe eise en uitdagings blootgestel is. Hoëronderwysinstansies is aangemoedig om groepe wat tradisioneel op grond van ras, ouderdom, geslag en gestremdheid uitgesluit was te ondersteun en te akkommodeer. Inklusiewe onderwys word aangemoedig met die uiteindelike doel dat inklusie in die samelewing bereik word. Inklusie is die oorkoepelende konsep wat alle leerders, volwassenes, kinders, mense met gestremdhede en mense sonder gestremdhede se reg tot aanvaarding en hulle gevoel dat hulle in die samelewing tuishoort ("have a sense of belonging") aanspreek. Die doel van die studie was om diepgaande kennis te verkry van studente met gestremdhede se ervarings van sosiale aanpassing aan die Universiteit Stellenbosch. Die ondersoek is gebaseer op die aanname dat alhoewel daar voorstelle aan rolspelers gemaak kan word ten opsigte van strategieë om studente met gestremdhede meer by sosiale geleenthede op kampus te betrek, dit belangrik is om allereers na die stemme van die studente met gestremdhede self te luister. Die studie is aan die hand van 'n kwalitatiewe metodologie onderneem en data is hoofsaaklik deur middel van individuele en fokusgroeponderhoude asook dokumentanalise, gegenereer. Die navorsingsbevindinge het betekenisvolle insigte oor die ervarings van studente met gestremdhede se sosiale aanpassing opgelewer en kan soos volg opgesom word: Studente met gestremdhede ervaar beide interne en eksterne ondersteunings- en belemmerende faktore en prosesse wat 'n uitwerking het op hul sosiale aanpassing. Interne faktore en prosesse behels emosionele, gedrags-, oortuigings-, persoonlikheids- en kognitiewe aspekte. Eksterne faktore en prosesse sluit onder meer die ondersteuningsnetwerk, die fakulteite en departemente, die universiteit in die geheel, asook die sosiale stelsel in. Die vier oorkoepelende temas sluit kommunikasie, houdings en bewustheid, inklusie en self-voorspraak van die studente met gestremdhede se behoeftes in. Die bevindinge van die studie hou belangrike implikasies in vir alle rolspelers. Aanbevelings word gemaak met die doel om die kampusklimaat te verbeter sodat 'n ware inklusiewe omgewing geskep kan word – 'n omgewing waarin alle studente gelyke geleenthede en volle deelname kan geniet, geen diskriminasie ervaar nie en waar hulle ook as studente aan die Universiteit Stellenbosch sosiaal kan

The research investigates the retention of employees in the institutions of higher learning and the focus is placed on the Central University of Technology: Free State (CUT). The research is undertaken because the employees at the Central University of Technology: Free State, are resigning from their positions and join rival institutions and other organisations. This creates a problem on part of students, fellow employees and management. There is therefore, a need to find reasons behind these mass resignations of employees and also to look at the retention strategies that can be employed to keep employees at the Central University of Technology: Free State. In order to address the above purpose of the research, various retention strategies to keep talented employees are discussed, and factors that lead to employees leaving the institutions are also placed under the spotlight. The discussion shows that talent management has a direct relationship with employee needs and motivation. Qualitative and quantitative methods of research are used to analyse the retention strategies employed at the Central University of Technology: Free State. The findings of the research reveal that factors such as working environment, satisfying work-life, personal career development, emotional exhaustion as well as rewards versus performance exacerbate mass exodus of talented employees at the institution. It is also disclosed that there are retention strategies in place but are not effectively implemented. The findings revealed that managers and supervisors play crucial roles in the interpretation and implementation of strategies. Working conditions should be improved so that employees stay with the institution and perform to the best of their ability. Training should be made compulsory for every employee as it provides necessary skills. Best performance and rewards should match performance in order to keep employees at the institution. / Public Administration and Management / M. Admin. (Public Administration)

A thesis submitted to the Wits School of Education, Faculty of Humanities, University of the Witwatersrand, Johannesburg, in fulfilment of the requirements for the degree of Doctor of Philosophy / The perturbing phenomenon of wastage (revealed through incidences of unsatisfactory levels of student retention, poor pass and completion rates and an increase in repetition rates) is a course of concern for universities as it has a bearing on financial expenditure as well as institutional reputation. For the purpose of this study being at-risk is synonymous with being vulnerable.Student vulnerability is not a homogeneous phenomenon and therefore different student support structures, strategies and policies need to be devised for different issues and problems experienced by vulnerable students. This study argues that as long as effective and adequate institutional support is lacking, student vulnerability will continue to be a 'wastage' catalyst. [Abbreviated Abstract. Open document to view full version - Abstract would not load onto DSpace]

Drinking and driving has always been a problem amongst university students. As Rocha-Silva (1981:1) states, drinking and driving accidents are one of the biggest problems that many universities internationally and locally have to deal with. The high level of drinking and driving among students in South African universities has prompted many universities to implement strategies to address the problem, such as the "Buddy Bus" campaign. The Department of Transport (DoT) has also implemented strategies such as the Arrive Alive campaign and Asiphephe to try and reduce the problem of drinking and driving in the country at large. However, studies on drinking and driving behaviour according to Nuntsu (2004) still point to an increase in the number of young people who engage in drinking and driving despite the number of diversified initiatives that have been implemented by educational institutions, communities and by various government bodies to counteract it. This has prompted this study in identifying the implementation approaches used by certain universities in South Africa in addressing drinking and driving among university students and the marketing strategies used to promote the drinking and driving policies. These universities included; the University of Johannesburg, Witwatersrand University and the University of Pretoria (Gauteng Province), University of KwaZulu-Natal campuses (Howard College, Westville campus and Pietermaritzburg campus), and the University of Zululand (KwaZulu-Natal province), the University of Cape Town, Stellenbosch University and the University of Western Cape (Western Cape province). The method used for this study was qualitative method and the data was collected using face to face in-depth interviews. Both purposive and quota sampling was used to select the sample for the study. The findings showed that all the institutions under investigation had anti-drinking and driving programmes and campaigns such as "Buddy Bus" campaign and utilised music concerts with young famous musicians promoting anti-drinking and driving messages to students. However, they did not have formal, codified drinking and driving policies. Both the "top-down and the "bottom-up" approaches to policy implementation were identified in the institutions investigated. The "top-down" approach is implemented by the people at the top level, for example, in universities the management set the rules and the students have to abide by them. The "bottom-down" approaches are managed by students. The students decide on how the policies should be implemented. This approach is more flexible as it allows negotiation between students and management. The "bottom-up" approach appeared to be more "popular" than the "top-down" approach as it was adopted by seventy percent of the institutions. These institutions saw the "bottom-up" approach as appropriate in implementing the drinking and driving programmes as it allowed the student organisations (street-level bureaucrats) to have input on the policy implementation process. Indeed it also allows for negotiation and consensus building. The sociological theories, e.g. social learning theory, used in the study to explain students drinking were also evident in the findings with some universities adopting some of their suggested preventative measures which include the emphasis on negative social consequences of alcohol use and employment of popular peer role models to discourage alcohol use. However, the availability theory appeared to be more relevant in addressing drinking and driving behaviour, because for students to stop drinking and driving, alcohol should not be available to them - the premise of the theory. It was also evident from the findings that although there are programmes/strategies being implemented by the universities and DoT to address students drinking and driving, this deviant behaviour is still rife amongst the students. There is a need for more interventions from the universities, communities and DoT, all working together in developing and implementing drinking and driving strategies. There is also a need for theory-driven research on this "deviant behaviour", especially studies that use sociological theories to explain this "deviant behaviour" and the factors contributing to it. This will assist in providing important information and an understanding of why students engage in drinking and driving and also help to explain this deviant behaviour using sociological theories. The results of this theory-driven research will aid in highlighting important issues that need to be taken into consideration when designing drinking and driving programmes/policies at universities. The findings show that there is a need for approaches that will equip young people with life skills such as decision-making and peer pressure resistance skills which will allow them to resist the temptation of drinking and driving. Future investigations should thus focus on an evaluation of the drinking and driving strategies and the approaches used to implement them so that new and improved strategies can be developed. / Thesis (M.Soc.Sc.)-University of KwaZulu-Natal, Pietermaritzburg, [2008]

The study examines the evolution of academic support programmes (ASPs) at predominantly White universities in South Africa. The participating institutions include: University of the Witwatersrand, University of Natal, Rhodes University, and University of Cape Town. Since they are selected on the basis of pioneering the establishment of ASP in South Africa and the extent of effectiveness achieved by ASP programmes, the relationship between the stated goals of academic support and the approaches, as well as strategies used to achieve them, are assessed. Throughout the focus is on whether or not the programmes are effective in reducing the failure and drop-out rates at these universities. The important variables in the intervention process are scrutinised. They include the conceptual framework guiding the formulation and implementation of the programmes and the environment in which ASP operates. A more wider context of ASP is explored to determine those factors that have a significant influence on the successful implementation of the programmes. Among those identified are institutional policy regarding the perceived requirements of disadvantaged students and what are considered to be appropriate strategies for dealing with their disadvantages. For this purpose the experiences of international ASPs are investigated to establish similarities, or lack thereof, with the South African experience. The measures adopted in the United States to deal with the inadequacies of the schooling system, as it impacts on the tertiary sector of education, have especially appealed to educationists in South Africa, since the educational context of Blacks in the United States of America is believed to have many parallels in South Africa. For different reasons racism in the educational arena has resulted in Blacks being underprepared for tertiary education in both countries. The important task then is to ascertain whether the strategies used to resolve the problems encountered by these students at colleges and universities in the United States have any relevance for the South African situation. The focus then shifts to what appropriate measures are necessary to bring about a dispensation that will allow maximum benefit to flow from ASP for both disadvantaged students and educational practice in tertiary institutions. It is the author's firm belief that, without scientifically derived solutions, the mistakes committed by local ASPs and elsewhere will be repeated in South Africa, thus delaying ASP from realising its full potential so that institutional policy-makers, staff and students may reap the fruits of functional ASPs that are both efficient and effective. South Africa has the advantage of entering the ASP field when accumulated knowledge on the subject will provide the opportunity to build on the strengths of others and learn from their weaknesses, and so enhance the chances of success for the programmes here. In an attempt to contribute towards making this objective a reality, wenty-four criteria have been formulated from ASP experiences at the four universities surveyed which participated in the investigation. From conducting interviews with ASP personnel faculty staff and students and personally visiting campuses and, among other things, perusing their records and scrutinising annual reports, it was possible to decide that the best way to address the problem of ineffective ASP is to draw up criteria that can be used, in future, for purposes of setting up ASP units and evaluating the performance of both newly established ones and those already existing. Regular attendance at ASP conferences and the invaluable exposure, through presentation of papers at these and other fora and subsequent exchanges of information and sharing of perspectives, have convinced the writer of the urgent need to approach the problem systematically, scientifically and rationally. Finally, it is contended that without a procedure for the implementation of the criteria, there is the risk of selecting and using them randomly. Hence the grouping of the criteria according to their common characteristics and functioning will expedite the implementation process and reduce the risk of failure as a result of poor sequence and incorrect utilisation. / Thesis (M.Ed.) - University of Natal, Durban,1994.

Submitted in fulfillment of 1he requirements of the Master of Technology degree in Commercial Administration, Department of lnformation and Corporate and Management, Durban University of Technology, Durban, South Africa, 2015. / The higher education landscape in South Africa has undergone significant change and transformation in recent decades, obliging all higher education institutions to be more competitive and provide services of quality to attract and retain students. Since their emergence as universities in the years of 2003-2004 Universities of Technology (UoTs) have been required to engage in research and to improve research output and throughput rapidly despite having their roots in a former colonial and apartheid era in which they were required to play a purely technical role. Importantly, the government funding formula for universities in South Africa is now the same for all public universities (based on publications and throughput) even though traditional universities were always research-oriented. This makes it likely that UoTs will continue to lag behind traditional universities if drastic measures to increase research capacity are not put in place. In order to service the provision of this sustainable research output different measures and research structures have therefore been designed by UoTs to support the increasing pressure to produce M and DTech graduates and upgrade the qualifications of teaching staff. The purpose of this study was therefore to investigate the administrative support of research services and structures at faculty level at a selected UoT; to provide insights in terms of staff and student perceptions of postgraduate support and to make recommendations as to how to enhance existing research services and improve research structures to support research functions. The study was a case study of a selected UoT. It used mixed method research to enable the researcher to collect both qualitative and quantitative data from academics and M and DTech students and Faculty Research Office staff members. Questionnaires and interviews were used as data collection instruments. Supported by the Gap Model of service quality and delivery and an adapted SERVQUAL instrument, the study sought to determine staff and postgraduate students' perceptions and expectations of research structures and service quality across four dimensions, namely reliability, responsiveness, assurance and empathy. Analysis of the data revealed that Faculty Research Offices across each of the six faculties were lacking in certain respects in providing research support and development in each of the four identified service dimensions. They were particularly lacking in terms of communicating the nature and details of the research support services they offer. The study concluded that with improved research structures and more skilled personnel all research activities could be incorporated and be facilitated by Faculty Research Offices, taking these functions away from departmental research committees where these exist. It also concluded that by communicating these research services through faculty orientations, workshop sessions, and online forums, academics and students' awareness would be enhanced. This could also have a positive impact on handling research matters and processes, improving the reliability of the research office services and allowing students to associate with the research office on a more regular basis. This study therefore recommended that the identified quality gaps should be attended to in order to improve research services. Further, issues of research capacity development and support and service quality need to be urgently considered by the institution in order in the longer term to be in a position to improve enrolment and graduation rates, increase scholarly publications and contribute to the knowledge society. Inviting research experts and drawing on the greater experience and expertise of their Australian counterparts in the ATN network (with whom SA UoTs have a formal MoU) could lead to further research and development in the area investigated. This should go a long way in ensuring progress and growth in research output within the faculties of the institution investigated and could be of interest to other UoTs facing similar challenges.