This research used an Integrated Water Resource Management approach to investigate how Water Demand Management (WDM) measures at government, utility and end-user levels could contribute to providing sustainable water supply to Bahrain, which is in an arid to semiarid region. The main driver for this research was the supply-driven orientation favoured by policy makers and practitioners in Bahrain with little consideration for demand management. This leads to a high estimated gross per capita consumption 525 l/c/d as of 2010. There was also a need to investigate the institutional environment for managing water resources and delivering sustainable water supply to Bahrain. The research adopted a case study methodology which included qualitative analysis of interviews and documents from the water authority, and quantitative analysis of questionnaire surveys and pilot studies. The research adopted a cross-sectional approach to the analysis of activities associated with WDM practice in Bahrain. All findings and conclusions were evaluated/validated using surveys distributed to water experts and customers. Based on their feedback, findings and conclusions were revised. The main finding of this research was that the tariff is highly subsidized by the government and there is no encouragement for water savings. The low tariff leads to low revenue which in turn affects the budget allocated to the relevant departments and units at the Electricity and Water Authority (EWA). This impacts negatively on their activities. It was found that there is no effective strategy for integrated water resources management; there is a high level of Non Revenue Water (NRW) (38%); and limited reuse of grey water and water use saving devices. In addition there is a lack of public awareness and understanding of the benefits of WDM among all levels of society including professionals and water supply providers. The research concluded that improving water use efficiency in Bahrain should be a priority due to the current high water supply costs. There is a need for proper legislation that enforces the use of WDM; establishment of a national WDM committee with the Water Resources Directorate, and for water resource professionals to follow WDM oriented policies. The research proposed six areas to be further investigated to achieve more efficient use of water: (a) Water tariff reform to recover full water supply costs; (b) institutional reform through activating and enforcing Water Resources Council roles; (c) promoting public awareness about WDM and its benefits; (d) reducing non revenue water; (e) applying positive economic sliding scale incentives for customers who reduce their water consumption.

The occurrence of water crises in many parts of the world raises the need to consider more efficient and sustainable consumption of water resources. As such, many cities have prioritised water demand management strategies, which are based on price and non-price mechanisms. The literature shows no consensus as to which of these measures are most effective for managing residential water demand. To understand the impact and effectiveness of these mechanisms, there is a need to understand how people respond to them. This requires understanding materials, meanings and competences (skills and know how) that people have, which constitute elements of social practice. In 2017 and 2018, the City of Cape Town (CoCT) ramped up their price and non-price mechanisms to encourage people to save water in response to a severe drought. These mechanisms included water restrictions, increased water tariffs, and the Day Zero communication campaign. However, little is known about how effective these measures were at encouraging people to save water. There is no clear documentation of how the public understands, interprets and incorporates these mechanisms into their own household water use practices. This study explores the impacts and effectiveness of the City of Cape Town’s price and non-price mechanisms on household water use practices during the water crisis. Using information obtained through semi-structured interviews with 20 individuals living in houses where they paid their water bills, a version of social practice theory is used as a lens to understand how respondents interpreted and responded to these mechanisms when it comes to residential water use practices. This allows for an assessment of which of the CoCT’s actions are more effective in achieving sustainable water use practices. Results show that price mechanisms (water tariffs) were considered to be ineffective and did not encourage people to save water. Non-price mechanisms (water restrictions and Day Zero communication campaign) were seen as having more impact on respondents, encouraging water conservation behaviour; especially when it comes to household indoor water use activities related to hygiene. Compared to other studies which have used estimates for the water demand function, this study conducted interviews directly with households on the impact of the mechanisms. This enabled this study to explain how and why household water use practices change in response to these measures. Such qualitative information is important and contributes to a field that often uses quantitative data to suggest whether price or non-price mechanisms are effective.

no / There is widespread agreement among agencies governing UK water management that more extensive domestic water metering combined with additional measures will deliver a more efficient domestic water usage. This paper argues that qualitative research is needed to select and hone additional measures. According to theory, cooperation to reduce water use is more likely if people: a) believe in the necessity to reduce use; b) feel costs are fairly shared; and c) believe their actions can affect the situation. The case study of Lydd, Kent, is presented. Lydd is the first location in which compulsory water metering has been imposed in the UK. Qualitative information was collected to inform the communication strategies being implemented by the water supply company. The investigation found that none of the three factors predicted by theory were completely present. The paper concludes by providing some recommendations for improving the water company's communications strategy for encouraging a reduction in domestic water use. The key role of qualitative information in assisting in the targeting and design of water demand management programmes is highlighted.

The need for a more sustainable approach to water consumption has increasingly gained attention in the last decade. The domestic sector accounts for over half of abstracted water in the UK and, as such, has become a major target for water efficiency interventions. Current research and water efficiency interventions are dominated by a positivist approach, focusing on a limited range of factors that can be quantitatively measured. This thesis questions the dominant approach and argues that a more holistic overview of water efficiency can be achieved through the consideration of socio-technical and behavioural theories. Taking a more constructivist approach, this research draws on four theories from socio-technical and behavioural fields and combines them to create a framework for the analysis of water efficiency interventions. The framework is applied to two case studies, exploring water users¿ perceptions of water, water supply, personal water use, and their responses to the water efficiency interventions. The case studies were selected to provide examples of current mainstream approaches to water demand management. Research methods used included semi-structured interviews and observation. The research findings support the argument that the current dominant approach to domestic water efficiency interventions is limited and, in some cases, ineffectual. Issues of trust, knowledge, motivation and the relationships between water users and water companies were raised. The thesis concludes that the use of a constructivist perspective could help to provide a more effective approach to understanding and improving water demand management.

The study investigates the contribution of WDM towards mitigating scarcity of potable water in cities with particular reference to Bulawayo.WDM origins and its successes are traced. The study classifies scarcity representations into four categories and reveals that the scarcity in Bulawayo satisfies all the four representations hence calls it total scarcity. The research employed document study, questionnaires, interviews and a focus group to collect data. Document study revealed that water restrictions successfully mitigate the scarcity in Bulawayo. Field work partially confirmed the usefulness of WDM in the life of the city and revealed the need to synchronize the conceptualizations of WDM among different stakeholders in order for the paradigm to do even more in terms of mitigating scarcity. The results were interpreted in terms of TPB. The key recommendation of the study is that the city invests in water use behaviour change in order to realise huge water savings. / Development Studies / M.A. (Development Studies)

The study investigates the contribution of WDM towards mitigating scarcity of potable water in cities with particular reference to Bulawayo.WDM origins and its successes are traced. The study classifies scarcity representations into four categories and reveals that the scarcity in Bulawayo satisfies all the four representations hence calls it total scarcity. The research employed document study, questionnaires, interviews and a focus group to collect data. Document study revealed that water restrictions successfully mitigate the scarcity in Bulawayo. Field work partially confirmed the usefulness of WDM in the life of the city and revealed the need to synchronize the conceptualizations of WDM among different stakeholders in order for the paradigm to do even more in terms of mitigating scarcity. The results were interpreted in terms of TPB. The key recommendation of the study is that the city invests in water use behaviour change in order to realise huge water savings. / Development Studies / M.A. (Development Studies)

No contexto da crescente problemática da água, soluções em diferentes níveis têm sido adotadas no Brasil e no mundo. Exemplo de atuação no nível dos sistemas prediais, o uso racional da água tem sido objeto de diversos estudos. Neste trabalho, são avaliados, segundo uma abordagem sistêmica, as atividades a serem contempladas na implementação de Programas Permanentes de Uso Racional da Água, especialmente em campi universitários, e seus potenciais resultados. Características dos campi como área, número de edificações, população e consumo de água elevados, além do desenvolvimento de múltiplas atividades, demonstram sua importância e justificam a atenção. São avaliadas, portanto, as atividades de planejamento, pré-implantação, implantação e pós-implantação, além das atividades de gestão da demanda de água, que devem permear todo o Programa. Como resultado desta implementação estruturada, propõe-se, como impactos - a redução do consumo de água, e como efeitos - alterações no sistema de suprimento de água fria, em rotinas administrativas e de manutenção predial, e em parâmetros de projeto; desenvolvimento tecnológico dos equipamentos; despertar para a conservação da água; e mudanças comportamentais dos usuários. A implementação e os resultados do Programa de Uso Racional da Água da Universidade de São Paulo (PURA-USP) completam o trabalho. Em desenvolvimento desde 1998, o PURA-USP obteve, como impactos até 2003, uma redução no consumo de água de 36% (de 137.881 para 88.366 m³/mês) e um benefício líquido acumulado de R$ 46,61 milhões. / In the context of the increasing water issues concerns, solutions at different levels have been adopted in Brazil and worldwide. As an example of actuation at the building systems level, water conservation has been the object of several studies. In this work, the activities to be fulfilled in the implementation of a Permanent Water Conservation Program, specially when applied to university campi, as well as the possible results are evaluated under a system approach. Campi characteristics such as area, number of buildings, population, and high water consumption, besides the development of multiple activities, show the importance of this issue and justify the concerns. The Program planning, pre-implantation, implantation and post-implantation activities, besides the water demand management activities - that must be carried out throughout the program - are evaluated then. As results of this structured implementation, it is proposed as impacts - the water consumption reduction, and as effects - the changes in the water supply systems, in administrative and building maintenance routines, in design parameters, in the technological development of fixtures, in the awakening for the alternatives water sources, and in the users behavior. The implementation and the results of the Water Conservation Program of the University of São Paulo (Programa de Uso Racional da Água da Universidade de São Paulo - PURA-USP) finish the work. The PURA-USP, in development since 1998, achieved as impacts, until 2003, 36% of water consumption reduction (from 137,881 to 88,366 m³/month) and gathered net benefit of US$ 16.13 millions (R$ 46,61 milhões).

No presente trabalho é estudada a utilização da medição setorizada como instrumento de gestão da demanda de água em sistemas prediais. Para tanto, a caracterização dos medidores e a análise das interações dos elementos de medição com o sistema de suprimento de água fria e de equipamento sanitário são realizados a partir de um enfoque sistêmico e de desempenho. Considerando a coleta de melhores informações, qualitativamente e quantitativamente acerca do consumo, essencial para a gestão da demanda de água, e especialmente em um contexto de ações de conservação, neste trabalho levantou-se os sistemas de telemedição. Apresentou-se uma proposta de planejamento de implantação da medição setorizada e quais elementos que devem ser observados para a gestão da demanda. Para subsidiar as avaliações, realizou-se o estudo de caso da medição setorizada na Universidade de São Paulo, no qual foi possível verificar a importância da sua aplicação e os resultados extremamente positivos que justificaram sua implantação. / In this work it is studied the use of submetering as an instrument of water demand management in building systems. In such way, the characterization of the meters and the analysis of the interactions of its elements with the building hydraulical system are carried on a systemic approach and performance analysis of the proposal. Considering the collection of better information of water consumption essential for the water demand management, especially in a conservation context, it was searched out the systems and the technologies of remote metering. A proposal for the planning of the submetering implantation was showed, as well as the elements that should be considered for the demand management. To make the evaluations, the case study of the submetering program in the University of São Paulo was accomplished, in which it was possible to verify the importance of its application and the extremely positive results that had justified its implantation.

Rainwater harvesting (RWH) in the UK has seen a low level of uptake relative to similar settings such as Australia and Germany. The relatively low cost of municipal water in the UK limits the financial savings associated with RWH systems, especially in a domestic setting. Although financial benefits can be relatively low (in terms of reduced water bills), academic and practitioner studies have demonstrated the potential for RWH to significantly reduce potable water demands at typical UK houses. Hence, increased uptake of RWH has potential to contribute to mitigating droughts in water scarce regions. Stormwater management in the UK is receiving increasing attention at all levels; from grass-roots sustainable drainage systems (SuDS) such as downpipe disconnections and raingardens; through to implementation of urban realm attenuation schemes and continued development of guidance from UK policy makers. The public realm nature of most SuDS presents a need for partnership approaches to be fostered between infrastructure mangers and the general public. The application of RWH as a technology within the SuDS management train has been limited in the UK as policy makers have taken the view that RWH tanks may be full at the start of a design storm, and thus the potential for attenuation and peak discharge reduction has been largely ignored. However, in the last few years there has been a shift in emphasis; from RWH perceived purely as a water demand management technology to a focus on its wider benefits e.g. mitigating surface water flooding through improved stormwater management. RWH systems examined in this thesis are now available which offer multiple benefits to both end-users and water service providers. The application of RWH in a dual purpose configuration (to displace potable water demands and control stormwater discharges) has seen increasing interest during the development of this thesis. However, the successful design of RWH as a stormwater management tool requires a series of calculations to be completed. To date, practitioners have frequently relied upon low-resolution heuristic methods which lead to a small range of configurations being deployed, with minimal demonstrable stormwater control benefits. In this thesis, full details of novel and traditional RWH technologies were identified and described. Empirical data was collected, both in laboratory conditions and at field sites, to identify the real world operating characteristics of a range of RWH configurations. Additionally a new time series evaluation methodology was developed to enable RWH systems to be designed and analysed. This method quantifies water demand benefits and also focusses on stormwater management metrics (i.e. largest annual discharge and total discharge volume per year). The method was developed to enable a range of RWH configurations to be evaluated at a given site. In addition, a decision support tool (RainWET) was developed and tested which enabled the methods to be deployed in real world settings. The application of the RainWET software allowed a UK-wide, time series analysis of RWH configurations to be completed and the holistic benefits of a range of dual purpose RWH systems to be analysed and described. Evidence from the UK study suggests that a traditional RWH installation (3000l storage, 300l/day demand and 60m2 roof) installed at a house in a water scarce region (London, SAAR 597mm) was able to fully mitigate stormwater overflows over a 20 year analysis whilst providing a mean water saving of 31,255l/annum. An equivalent system located in the wettest region studied (Truro, SAAR 1099mm) saw mean reductions in the largest annual storm of 62% (range 35-86%) whilst satisfying a mean rainwater demand of 50,912l/annum. The study concluded that suitably designed dual purpose RWH systems offered better stormwater management benefits than those designed without a stormwater control device. In addition, the integration of smart RWH controls were shown to maximise stormwater control benefits with little or no reduction in a system’s ability to satisfy non-potable water demands.

The world is becoming urbanised. Between 1995 and 2025, it is estimated that the cities and towns of the developing world will have absorbed another two billion people. A majority of these people will be poor and settle down in the unregulated areas. It is therefore fair to say that the management and use of water in urban areas is a very complex and dynamic issue. The fact that cities in the South are composed of two systems, the regulated and the unregulated areas, and that considerable diversity exists between them, highlights the need for a context driven policy design in urban water management. For attaining urban water security in these cities, controlling water demand in the regulated areas while improving access to water of good quality in the unregulated areas must be a priority. This thesis is based on a case study of Windhoek, a city characterized by conditions of aridity, rapid urbanisation and primate city dominance. Since 1994, a thorough water demand management (WDM) strategy has been implemented in Windhoek, aiming at improving water use efficiency and to reduce water consumption through economic and non-economical measures. It has been the purpose to examine the development of urban water management along with urban growth, the response to WDM by the domestic and private business sectors, as well as challenges and benefits of allowing urban branch-lines along water transfer schemes. WDM can be an efficient tool in the struggle against luxury and non-efficient water use, to postpone bulk water investments and for cost-recovery. However, it is crucial that the incentives are based on and flexible according to socio-economic conditions, and that water managers acknowledge motives and attitudes that shape water use behaviour. One dilemma of WDM lies in the fact that if the supply capacity is increased, it is likely that demand will be adjusted accordingly. It is a tricky task to motivate water savings through demand management alongside with an improved water supply. Moreover, it is essential that savings are not only temporary, but also part of a long-term adjustment. Another predicament of WDM is that a high trust in water authorities actually lowered the efficiency of the strategy to meet the anticipated goal.