In the first part of the thesis I address the theoretical basis of the issue of social work, lifelong learning, the burnout syndrome and the ethical code of a social worker. Of health social worker help the others who face a problematic situation. They help people in order to enable them to exist and function in interaction with their social environment at a socially appreciated level. In the practical part of the thesis, the objective of the research that I set myself was to ascertain whether the health social workers have the competences to exercise their profession and what techniques they use to prevent the burnout syndrome. I decided for a written anonymous questionnaire to collect the data. The research was conducted in health and social facilities in 8 regions of the Czech Republic. 160 questionnaires were distributed altogether. The total research set consisted of 106 respondents. I examined two hypotheses. The first one was: A majority of health social workers does not have sufficient education to exercise the profession. The second one was: Of health social workers realize the risks of the burnout syndrome.

This diploma thesis is dealing with social work theories and their usage in practice of social workers. Theoretical part describes their historical evolution until actual crisis of social work. Afterwards it is aimed on specific model, task centred approach. This approach has in Czech environment exceptional position, because it shows parallels with Act on social services and Standards of social services quality. Conclusion of theoretical part is dedicated to relationship between how social workers use in their practice social work theories and how this state is reflected in their professionality. Practical part is processed in form of qualitative research in which ten social workers took part. Through half structured interview were mapped if and which way social workers are using in their practice social work theories, and their experiences with task centred approach. Results of research, which are more closely elaborated within final discussion showed suppressed importance of theories. Social workers usually in their practice are not using specific theory (nor task centred approach), but they more rely on "their own theories" or internal rules of organization where they work.

Made available in DSpace on 2016-04-29T14:17:58Z (GMT). No. of bitstreams: 1 Amanda Guazzelli.pdf: 1745570 bytes, checksum: e6d32607febdc869881f31f1e4287b1e (MD5) Previous issue date: 2009-11-06 / Conselho Nacional de Desenvolvimento Científico e Tecnológico / This research discusses the activity of social worker and the every day life and social subjects with which it works. The profession of social work is treated in participating in the process of production and reproduction of the entire social life, thus participating social workers, the very process of (re) production of social relations, hence the social significance of this profession. As the real work of worker social is mediated and is conformed to the terms of abstract work, we seek to seize and examine the working professional with a view to the fundamental mediation, inspiring us to do that, the productions of Marilda Villela Iamamoto. Everyday life is understood by all the key activities that characterize the (re) production of men, therefore, as an ontological category, treated here by the social ontology of Marx. In this sense, our reflections on everyday life are based on the production of Hungarian philosophers, György Lukács and Agnes Heller, that, in his Marxist phase. The key activities that mark the (re) production of everyday life of the social subjects of this research are work and motherhood. Otherwise, the contents of the actual work of social workers focus on these same activities as, seek professional answers the needs of survival, with privileged access to such training to the domestic sphere of social life of the individuals with whom they work. In this sense, the premise of the research is the vital relationship between the work of social worker and everyday life in these subjects. We interviewed three social workers and two women who were and / or are served by social workers; we conducted three interviews with each of the interviewees. The research process revealed that the social worker participates in the process of (re) production of social relations through participation in the process of (re) production of everyday life of these subjects / Essa pesquisa procura discutir o trabalho do assistente social e a vida cotidiana dos sujeitos sociais com os quais trabalha. A profissão de Serviço Social é tratada na sua inserção no processo de produção e reprodução da totalidade da vida social, participando assim, o assistente social, do próprio processo de (re) produção das relações sociais, donde o significado social dessa profissão. Como o trabalho concreto do assistente social é mediado e conformado pelas condições do trabalho abstrato, buscamos apreender e examinar o trabalho profissional com vistas a essa fundamental mediação, nos inspirando, para tanto, nas produções de Marilda Villela Iamamoto. A vida cotidiana é compreendida pelo conjunto das atividades fundamentais que caracterizam a (re) produção dos homens, portanto, como uma categoria ontológica, tratada aqui pela ontologia social de Marx. Nesse sentido, nossas reflexões sobre a vida cotidiana se fundamentam nas produções dos filósofos húngaros, György Lukács e Agnes Heller, essa, em sua fase marxista. As atividades fundamentais que marcam a (re) produção da vida cotidiana dos sujeitos sociais dessa investigação são o trabalho e a maternidade. De outra forma, os conteúdos do trabalho concreto do assistente social incidem sobre essas mesmas atividades, uma vez que, respostas profissionais buscam enfrentar às necessidades de sobrevivência, tendo tal profissional acesso privilegiado à esfera doméstica da vida dos sujeitos sociais com os quais trabalha. Nesse sentido, a premissa da investigação é a relação visceral entre o trabalho do assistente social e a vida cotidiana de tais sujeitos. Entrevistamos três assistentes sociais e duas mulheres que foram e/ou são atendidas por assistentes sociais; realizamos três entrevistas com cada uma das depoentes. O processo investigativo evidenciou que o assistente social participa do processo de (re) produção das relações sociais por meio da participação no processo de (re) produção da vida cotidiana desses sujeitos

(in English) The diploma thesis deals with the relation of social workers to social work. It uses interviews to determine what helps social workers deal with stress in their work or what makes them leave from the field of social work to another area. Also, it focuses on how realistic expectations social workers have from a specific post. It means which informations they can get from the study, and entrance interview before starting the job. Data was gained through semi-structured interviews with respondents from different groups. The first group is social workers who graduated in social work, but now they are working in other areas. The second group is social workers with experience in the field of fewer than 4 years. The third group is social workers with experience in the field for more than 10 years. The fourth group is the supervisors. This group was chosen to compare the experience with stressful work between supervisors and social workers. This research shows that social workers are influenced by their expectations from a specific post. The most common reason for a field change was financial reasons or burning out. Klíčová slova (anglicky): social work; profession; social worker; employer; working conditions; expectations; job application

The diploma thesis is focused on the specifics of the work of a health and social worker in hospital facilities in a multidisciplinary team. The theoretical part focuses on the definition of basic concepts and the development of social work in health care. In one of the chapters I will introduce the reader to the code of ethics of a social worker and the legislative support of the profession. I also focus on competencies, job description or personal prerequisites for the performance of a health and social worker. In the same part I will introduce you to the methods of social work in health care. In conclusion, I will introduce the reader to the topic of typologies of clients of health and social workers working in the hospital environment. In the practical part, I chose a qualitative survey in the form of a semi-structured interview. The main idea of the whole research part is to find out on the basis of interviews with social workers in health care facilities, the position of the health and social worker in the multidisciplinary team and the related scope of work and prerequisites for the performance of this specific field of social work. To answer this question, three areas of research were created.