In complex information flows where a lot of varied data is transmitted through many companies and divisions, incidents will occur. When Visma Spcs had an incident where invoices sent from Visma to Visma's customers were duplicated and the service meant to receive the transactions did not handle the duplicates properly. They decided that the receiver service was to be upgraded to prevent this incident from happening again, as well as fixing some other issues the service had had. Incidents like this one must be investigated and a solution must be implemented to decrease the likelihood that similar incidents will happen again. In this report, the reader will see examples on how this can be handled and the benefits of tackling technical debt, along with how much more complicated the solutions might get if the service is not allowed to be taken offline.

Computer applications are no longer local installations on our computers. Many modern web applications and services rely on an internet connection to a centralized server to access the full functionality of the application. High availability architectures can be used to provide redundancy in case of failure to ensure customers always have access to the server. Due to the complexity of such systems and the need for stability, deployments are often avoided and new features and bug fixes cannot be delivered to the end user quickly. In this project, an automation system is proposed to allow for deployments to a high availability architecture while ensuring high availability. The purposed automation system is then tested in a controlled experiment to see if it can deliver what it promises. During low amounts of traffic, the deployment system showed it could make a deployment with a statistically insignificant change in error rate when compared to normal operations. Similar results were found during medium to high levels of traffic for successful deployments, but if the system had to recover from a failed deployment there was an increase in errors. However, the response time during the experiment showed that the system had a significant effect on the response time of the web application resulting in the availability being compromised in certain situations.