Globalization and associated economic changes have led to a lot of opportunities and hazards that companies are facing. Especially the increased role of customer demands and the interconnected shift from seller markets to buyer markets were the driving factors and incentives for the research work of this Master Thesis. One quite new strategy that companies tend to apply in order to meet the occurring challenges is supplier development. By reason of the actuality of this topic, it was of high worth to investigate, especially when it comes to the lack of theoretical findings about challenges, difficulties and problems. Therefore, the main objective of this thesis was to find out which problems can occur in the process of supplier development, and how they can be solved. Hereby, the focus was laid on the furniture retail industry, as it is one of the fastest growing sectors in Sweden. For the empirical research the retailers Ikea and Mio were selected, because they play a very important role within the Swedish furniture retail industry due to the fact that they are the two biggest when it comes to market shares. Furthermore, the suppliers Bitc Möbel AB, Lundbergs Möbler and AB Wilo were chosen in order to examine their dyadic relationship with Mio. For the purpose of investigating the supplier development within the dyadic relationship of Ikea and its supplier, Bodilsen a/s was interviewed. Almost during the whole research of this thesis a lack of knowledge occurred. It was noticed that only few references exist regarding this topic, therefore the objective of this thesis was to attach importance to this issue, illustrate further problem areas and possible solutions. Hereby, a conceptual model was created that served as a basis for the empirical part. After collecting empirical data, a close analysis was accomplished. In the end, suggestions for companies to improve their supplier development were made and a final model was generated in order to illustrate the results of the study. The Swedish furniture retail industry is exposed to a strong price pressure and stress of competition, which makes it necessary to improve companies’ performance in order to withstand the competition and to succeed in the end. Its proximity to end customers makes a continuous product development necessary, which can only be successful when working closely together with manufacturers. Therefore, deploying supplier development is a recommendable strategy, but one should be aware of challenges that can occur. The results of this thesis provide support for the improvement of supplier development, especially when it comes to problem areas and correspondent solutions within dyadic relationships. Supplier development is an up-to-date topic and plays a crucial role within the fast changing business environment. It was chosen to raise the reader’s interest and to give an insight into current economic developments. The Swedish furniture retail industry turned out to be very interesting for the topic of this Master Thesis. Finally, there is nothing more to say than: ‘Enjoy the trip through the Swedish furniture industry!’ / Research questions: Which are the potential problem areas of Supplier Development within dyadic relationships in the Swedish furniture retail industry? Which possible solutions for these problem areas can be found in order to improve Supplier Development?

<p>Globalization and associated economic changes have led to a lot of opportunities and hazards that companies are facing. Especially the increased role of customer demands and the interconnected shift from seller markets to buyer markets were the driving factors and incentives for the research work of this Master Thesis. One quite new strategy that companies tend to apply in order to meet the occurring challenges is supplier development. By reason of the actuality of this topic, it was of high worth to investigate, especially when it comes to the lack of theoretical findings about challenges, difficulties and problems. Therefore, the main objective of this thesis was to find out which problems can occur in the process of supplier development, and how they can be solved. Hereby, the focus was laid on the furniture retail industry, as it is one of the fastest growing sectors in Sweden. For the empirical research the retailers Ikea and Mio were selected, because they play a very important role within the Swedish furniture retail industry due to the fact that they are the two biggest when it comes to market shares. Furthermore, the suppliers Bitc Möbel AB, Lundbergs Möbler and AB Wilo were chosen in order to examine their dyadic relationship with Mio. For the purpose of investigating the supplier development within the dyadic relationship of Ikea and its supplier, Bodilsen a/s was interviewed.</p><p>Almost during the whole research of this thesis a lack of knowledge occurred. It was noticed that only few references exist regarding this topic, therefore the objective of this thesis was to attach importance to this issue, illustrate further problem areas and possible solutions. Hereby, a conceptual model was created that served as a basis for the empirical part. After collecting empirical data, a close analysis was accomplished. In the end, suggestions for companies to improve their supplier development were made and a final model was generated in order to illustrate the results of the study.</p><p>The Swedish furniture retail industry is exposed to a strong price pressure and stress of competition, which makes it necessary to improve companies’ performance in order to withstand the competition and to succeed in the end. Its proximity to end customers makes a continuous product development necessary, which can only be successful when working closely together with manufacturers. Therefore, deploying supplier development is a recommendable strategy, but one should be aware of challenges that can occur. The results of this thesis provide support for the improvement of supplier development, especially when it comes to problem areas and correspondent solutions within dyadic relationships.</p><p>Supplier development is an up-to-date topic and plays a crucial role within the fast changing business environment. It was chosen to raise the reader’s interest and to give an insight into current economic developments. The Swedish furniture retail industry turned out to be very interesting for the topic of this Master Thesis. Finally, there is nothing more to say than: ‘Enjoy the trip through the Swedish furniture industry!’</p> / <p>Research questions:</p><p>Which are the potential problem areas of Supplier Development within dyadic relationships in the Swedish furniture retail industry?</p><p>Which possible solutions for these problem areas can be found in order to improve Supplier Development?</p>

The competitive market of today is characterized by globalization, because of that organizations increased demands from customers on the services as well as on product. In other word, the customer is focusing on buying the service in same way as they buy products. For that the trust in relationships is considered as an important and effective factor when the business to business partners want to achieve growth profitability, and long term time. In order to reach high trust in relationships between customers and suppliers, ability to measure trust in relationships and to improve it is important. One to know how to be able to follow up the trust in the relationships between customers and suppliers, maintain and develop relationships for as long as possible in order to reach the company's goals. The first step in the project was data collection via an email survey and by direct contact with those companies by phone. Then the data was used to make an analysis by comports the results with pervious theories. The analysis enabled to identify the different types of factors which makes the trust in relationships more strong and stable .In the last chapters results are discussed and it was found that the each company has its own way to follow up the relationships to maintain the trust in relationships for longer  time to a achieve their goals and profit. The conclusions are each company have different way of measuring and regardless of which indicators are used for measuring the trust in relationships between the customer and service supplier, they must be  linked directly to the organization's  goals to maintain and  continuity relationships for as long as possible in order to reach the company's goals. The effective trust is important factor which lead to the partners feeling they belong to each other’s which the relationships between them  take a partner form which lead to long term time and profitable relationships and strong trust in relationships.

Purpose – The purpose with the study is to get an understanding of how a low-power retailer can incentivize their high-power supplier(s) to improve their supplier on-time delivery performance. The purpose was fulfilled by answering the two research questions: How does power asymmetry influence supplier on-time delivery performance in a low-power retailer and high-power supplier context? How can low-power retailers work with high-power suppliers to increase their supplier on-time delivery performance? Method – To answer the research questions, both theoretical and empirical data was required. A literature study was conducted to gather relevant theories about on-time delivery performance and supplier relations. To get the required empirical data, a case study was conducted at a case company that suited the subject. The case study consisted of multiple interviews and document studies. This enabled for an analysis in the form of pattern matching in order to answer the research questions and thereby fulfill the purpose. Findings – The power asymmetry between a supplier and a retailer influences the supplier on-time delivery performance in several ways. The low-power retailer can experience difficulties with setting the demands they need. Having to deal with high-power suppliers while being a low-power retailer has its challenges when a satisfying level of supplier on-time delivery performance is needed. The study found four appropriate ways for low-power retailers to work with high-power suppliers to get improved supplier on-time delivery performance. Improvement and changes can be done, these could be major and minor, internal and external. Implications – Both practical and theoretical implications have been provided. The practical implications are that the low-power retailer needs to know their power position in the dyadic relation and act accordingly to enable for a satisfying level of supplier on-time delivery performance.The theoretical implications are that this study has filled a knowledge gap regarding improvement of supplier on-time delivery performance. The knowledge gap would be the power asymmetry subject from a low-power retailers’ perspective. Not much attention has been devoted into this subject.Limitations – The limitation with this study was conducting a case study. The results are limited to this type of telecommunication retailing company. The case study was the choice of method as it gave a deeper understanding for the subject. Keywords – On-time delivery performance, supplier relations, power asymmetry, dyadic relationships

Introduction: The co-construction of leadership is a relatively new theoretical concept thatis growing in demand in the field of science. Since our global workforce becomes moreheterogenous and attitudes towards leader-follower relationships evolve, a successfulinteraction between leaders and followers becomes more central to the overall functioningof an organisation. With a global business climate that gradually shifts its focus onemploying more horizontal modes of organising, more emphasis is put on improving thequality of dyadic work relationships. Purpose: The purpose of this study is to explore the esteemed role of follower behaviourin the co-construction of leadership in an intercultural context. Since most literatureemphasis on leader-follower relationships we are interested in exploring a follower-centricperspective on the co-construction of leadership. By adding the aspect of interculturalcontexts, a broader understanding of the impact of culture and communication can beapplied to this study. Research methodology: This study is a case study based on a qualitative research methodwith an inductive research approach. We have held nine recorded semi-structuredinterviews nearly equally spread between leaders and followers with different culturalbackgrounds working for a MNC in the finance industry. We have created a conceptualtheoretical model which was constructed based on findings of empirical data, which isbased on the following five themes - follower behaviour, leader behaviour, working in anintercultural context, leader-follower relationship, and co-construction of leadership. Results and analysis: The result of this study reveals that follower behaviour, leaderbehaviour, dyadic leader-follower relationships, and constructive communication areimportant aspects to have knowledge of to comprehend what actions can be undertaken tofacilitate the co-construction of leadership in an intercultural context. Conclusion: The role of follower behaviour in the co-construction of leadership in anintercultural context plays an active role in the co-constructing of leadership. Bydisplaying certain desirable behaviour and traits, as well as communicating constructively,followers can positively influence leadership. This can be facilitated by leaders that enablefollowers with trust, partnership and growth. In addition, interculturality adds anadditional layer that encompasses diverse perspectives and approaches and encouragespersonal growth.

People spend substantial parts of their life in a close dyadic relationship. The results range from the fulfillment of emotional, intellectual, social and physical needs, to physical and emotional abuse. The study clarifies the association between sex-role identity type, with its two traits (masculinity and femininity), and relationship satisfaction, at the dyadic level. The latter implies a focus on the identical (or different) levels of presence of the two constructs among partners in couples. Extraneous factors and personal (non-dyadic) effects are covered in addition. The two main variables are evaluated with the Bem Sex Role Inventory (BSRI) and Spanier's Dyadic Adjustment Scale (DAS). In each case, a second instrument was administered for validation. The survey-type study followed a correlational, cross-sectional design. The main purposes have been to test new theoretical frameworks against empirical data, and knowledge production. A three-pronged approach included: an extensive literature review to identify methodological and knowledge gaps; a theory-driven design and methodology to ensure a sound study; and empirical data collection to verify the theoretical position through hypothesis testing. Likely sources of bias were countered by involving balanced numbers of male and female, and homosexual and heterosexual respondents, from non-student populations, over a wide age range, and living in close relationships spanning at least two years. The correlational design and relatively small sub-samples dictated the application of descriptive frequencies, and chi-square, variance (ANOVA) and regression analyses, as statistical techniques. The findings emerged as more similar than different for homosexual and heterosexual participants. This implies that homosexuals are not a deviant group, but equally able to achieve happiness. Congruent (identical) sex-role identity traits between partners were not strong(est) in predicting satisfaction. However, femininity and androgyny, as highest adaptive type, and identical sex-role identity types between partners did. As a result, the initial sex-role identity congruence theory has been modified into the adaptive femininity trait theory. Married heterosexual women face a predicament. While for them an undifferentiated sex-role identity type correlates with their husbands' happiness, and their own unhappiness, the inverse applies to their femininity and androgyny. The practical implications of this and other conclusions are also detailed. / Psychology / D. Litt et Phil (Psychology)

People spend substantial parts of their life in a close dyadic relationship. The results range from the fulfillment of emotional, intellectual, social and physical needs, to physical and emotional abuse. The study clarifies the association between sex-role identity type, with its two traits (masculinity and femininity), and relationship satisfaction, at the dyadic level. The latter implies a focus on the identical (or different) levels of presence of the two constructs among partners in couples. Extraneous factors and personal (non-dyadic) effects are covered in addition. The two main variables are evaluated with the Bem Sex Role Inventory (BSRI) and Spanier's Dyadic Adjustment Scale (DAS). In each case, a second instrument was administered for validation. The survey-type study followed a correlational, cross-sectional design. The main purposes have been to test new theoretical frameworks against empirical data, and knowledge production. A three-pronged approach included: an extensive literature review to identify methodological and knowledge gaps; a theory-driven design and methodology to ensure a sound study; and empirical data collection to verify the theoretical position through hypothesis testing. Likely sources of bias were countered by involving balanced numbers of male and female, and homosexual and heterosexual respondents, from non-student populations, over a wide age range, and living in close relationships spanning at least two years. The correlational design and relatively small sub-samples dictated the application of descriptive frequencies, and chi-square, variance (ANOVA) and regression analyses, as statistical techniques. The findings emerged as more similar than different for homosexual and heterosexual participants. This implies that homosexuals are not a deviant group, but equally able to achieve happiness. Congruent (identical) sex-role identity traits between partners were not strong(est) in predicting satisfaction. However, femininity and androgyny, as highest adaptive type, and identical sex-role identity types between partners did. As a result, the initial sex-role identity congruence theory has been modified into the adaptive femininity trait theory. Married heterosexual women face a predicament. While for them an undifferentiated sex-role identity type correlates with their husbands' happiness, and their own unhappiness, the inverse applies to their femininity and androgyny. The practical implications of this and other conclusions are also detailed. / Psychology / D. Litt et Phil (Psychology)