Thesis (M.A. (Nursing)) -- University of Limpopo, 2021 / Background: The utilization of primary health care (PHC) facilities has declined as most patients are using the hospitals for minor ailments. The study aimed to investigate factors that contribute to non-utilization of PHC services by the community in Greater Tzaneen Municipality, Mopani District, Limpopo Province. Methodology: quantitative research method was used, and data was collected using self-designed questionnaire. Total of 101 respondents out of 135 population participated in the study. Simple random sampling was used. The questionnaire was piloted to ensure reliability in a different setting. Data was analyzed using SPSS version 24. The outcome of the analysis was presented as frequencies and percentages in tables, pie charts and bar graphs. Ethical standards were adhered to throughout the study. Results: Demographic results indicated that the most of the respondents were females, aged between 26-35 years, speak the Sepedi language unemployed, went up to secondary school level using public transport, and have used their local clinic before more than. Many indicated that they have visited the hospital for reasons other than maternal and child health, chronic diseases and medication and minor illnesses. 25 factors recorded and the respondents reported six major factors that contributed to non-utilizing their PHC services. Factors included long queues and waiting times, no drugs and essential medication, PHC not operating for 24 hours and not operating for 7 days per week and nurses’ negative attitudes toward the community. Conclusions: Demographic results did not impact on the non-utilization of PHC services, but community-related, administrative factors and health-related factors contributed to non-utilization of PHC services

This diploma thesis deals with the analysis and evaluation of existing methods of evaluating the quality of social services in a particular organization. As part of the analysis, a change in the process of improving quality will be proposed, primarily by proposing innovative methods of involving clients of sheltered housing in the evaluation of the service. The aim of this work is to propose methods of effective involvement of clients of sheltered housing in the evaluation of the quality of social services. These innovative methods with elements of social service user participation can serve as specific recommendations for creating a methodology for user participation in the process of evaluating and improving services. As part of the provision of social services, it is necessary to look for ways to work with the specific abilities and needs of clients and find innovative ways to involve service clients in the entire process of evaluation and measurement of quality. The basis of the innovative method is the empowerment, cooperation, and integration of clients into the entire process, which can then positively affect the direction of social services. Keywords: evaluation of the quality of social services, participation, empowerment, sheltered housing

Home should be a place where I live, where I feel safe, where I have privacy, where I can always return and like to return. It is my refuge from which I go out into the world every day. At home, I will find comfort, warmth, love, respect, understanding ... Having a home has been one of the basic needs of every human being since the beginning of humanity. It is possible to lead a full life only if it is fulfilled not only but also of this need. The analytical part of the work deals with the possibilities, needs and requirements of people for housing from the age of 60 and their application in architecture. The design of a residential building not only for seniors in the facility is part of the practical part. Combining several generations and functions in one place supports the creation of interpersonal relationships and the integration of seniors into society. In the building, there is a facility for the elderly connected with daycare for seniors, a dining room and a pensioners' club in connection with general rental flats for young families. The project is proposed for the municipality of Važec, located in the district of Liptovský Mikuláš in Slovakia.

This study aims at investigating parents' trust in the social services children and youth units. Children and youth units have the task of ensuring that children grow up under safe conditions. According to current research, it is important that people feel confident about the authorities they meet. According to Bo Rothstein's theories which are the ones we are focusing on; interpersonal trust is the foundation of a well-functioning society. Against this background, we are interested in examining parents' trust in social services. The empirical material of the study has been obtained through a quantitative method in the form of a web-based survey. We received a total of 160 useful answers that were processed in the SPSS statistics program. The results have then been analyzed based on the research on trust that we have chosen for this study. The result from this study shows that a majority of the respondents have low confidence in the social services children and youth units. People who are the most vulnerable in society, and who have low levels of interpersonal trust, have the lowest confidence in the social services children and youth units. The perceived quality of the social services work with children and young people was also investigated and showed that many of the parents experienced it as lacking. Based on the free text response, unexpected information also emerged as several parents expressed dissatisfaction with the lack of knowledge about neuropsychiatric disabilities which include ADHD, Asperger's syndrome and autism. / Denna studie syftar till att undersöka föräldrars tillit till socialtjänstens barn- och ungdomsenheter. Barn- och ungdomsenheterna har som uppgift att se till att barn växer upp under trygga förhållanden. Enligt den rådande forskningen är det viktigt att människor känner tillit till de myndigheter de kommer i kontakt med. Enligt Bo Rothsteins teorier, vilka är de som vi fokuserar på, är den mellanmänskliga tilliten grunden för ett välfungerande samhälle. Mot denna bakgrund är vi intresserade av att undersöka föräldrars tillit till socialtjänsten. Studiens empiriska material har införskaffats genom en kvantitativ metod i form av webbaserad enkätundersökning. Vi fick totalt 160 användbara svar som har bearbetats i statistikprogrammet SPSS. Resultaten har sedan analyserats utifrån tillitsforskningen som vi valt att använda oss av. Resultaten från denna studie visar att en majoritet av respondenterna har låg tillit till socialtjänstens barn- och ungdomsenheter. De personer som är mest utsatta i samhället och som har låg mellanmänsklig tillit, har lägst förtroende för socialtjänstens barn och ungdomsenheter. Den upplevda kvalitén på socialtjänstens arbete med barn och unga undersöktes också och visade att en majoritet av föräldrarna upplevde den som bristande. Utifrån fritextsvaren framkom även oväntad information, då ett flertal föräldrar uttryckte ett missnöje över att socialtjänstens barn- och ungdomsenheter saknar kunskap om neuropsykiatriska funktionsnedsättningar som bland annat omfattar diagnoserna: ADHD, Aspergers syndrom och autism.

The core aim of this paper is to present a business plan that aims to realize a private nursing home facility. Firstly does the author outlines the basis of current private social services environment in Czech Republic and the actual need of the project. The main part of the paper focuses on the practical execution of the plan. Several project possibilities are offered and evaluated with a supporting evidence of expected financial data. Thesis aims to present succinct yet coherent analysis on the real facility operation and differences to already existing competitors. Contrary to those, this project gives special attention to personnel (especially nurses and social nurses) who are a key success factor of the business as such.

The aim of this diploma thesis is to create a specific business plan for a start up enterprise. The theoretical part of the thesis explains the basic concepts related to entrepreneurship, business plan and legislative requirements related to business services in the field of social services. The practical part deals with specific business plan, company presentation, market analysis, marketing, operational and financial plan and at the end of the chapter also evaluation of the efficiency of the investment and the evaluation of the risks related to the business plan.

x Klíčová slova: harm reduction - sociální služba - zdravotní péče - adiktolog Abstract Objective: The study is a institutional analysis of harm reduction services in the Czech Republic: possibilities and limits of providing health care in their context and the state of readiness on a combi- nation of health and social services to different target groups. Background: In the Czech Republic, there is currently a network of harm reduction services, especially for users of illegal drugs. These centres and programs are very diffrent in provided services, procedures, conditions for providing care and also in the status (registered social service x registered medical service x unregistred service). By analyzing the current status of harm reduction services, we can outline possible future development. Research file: The study was addressed to all contact centers and outreach programs for drug users in the Czech Republic (N = 96). Information will be provided by competent persons, mostly from senior staff. Methods: Data collection was conducted through a questionnaire survey. The questionnaire is structu- red, divided into 3 parts. If necessary, we will use the possibility of telephone interviews and analysis of documents. Contribution of the work: Achieved results may facilitace orientation in discussed posibility of...

1 ABSTRACT The diploma theses deals with marketing in practice of social services. Marketing brings positive effects in the field of client, personal and material-technical capacities to some organisations. This can bring financial as well as nonfinancial profit together with bigger independence from donors who provide means of running of social services. Theses will help to solve problems of some social services managers who don't care about marketing in the organisation sufficiently. The object of this theses is to choose marketing goals and strategies of their obtainment on the basis of marketing macromedium and site analysis of organisation and insert them into the marketing plan in the particular social service, which moves in the competitive setting of other social services. The theses output is marketing plan of social service. Key words: marketing, social service, competition, marketing plan, site analysis, management

This Master's thesis deals with the description of the current state of community planning of social services and the mid-term planning of development of social services in the Karlovy Vary region. At the same time, the thesis reflects the historical content which led to the use of the community planning method in The Czech Republic. In the thesis, the author uses examples from abroad and from The Czech Republic that show specific problems especially encountered by organizers planning social services. The author bases his research on his analysis of interviews held with planning coordinators in the Karlovy Vary region. From the coordinators viewpoint, they describe structure and course of social service planning processes in the region. The author also examines the role of users invited into the planning of social services, how planning organizers communicate with those users, and how all representatives evaluate the plan's results. An additional information source regading social services planning dealt with publicly available resources, particularly websites of individual cities and their regions. The objectives of using this sources were to describe the planning of social services in the Karlovy Vary region and to determine its main active players. In conclusion, the author summarizes the...

This diploma thesis is concerned with the subject of inaccessible social services for people suffering from autism spectrum disorders (hereinafter ASD) and associated challenging behavior. Emphasis is placed on the social care and services in terms of settings of the social system in the Czech Republic. The theoretical part of the thesis aims on bringing a comprehensive view of the current availability of social services for people with ASD and associated challenging behavior. Especially the definition of basic concepts along with introduction of individual actors throughout the system and a description of the current situation in the Czech Republic and in the world. The description of possible causes of the unavailability of social services for persons with ASD and associated challenging behavior is at the core of the empirical part. Data gathering and analysis are based on methods of Grounded theory. The semi-structured interviews with representatives of regions and with the social service providers are used as data sources. Conclusions of the thesis include, in particular, extreme cost and long-term staff shortages, weak legislative support, and fragmented network services planning at the county level. These are the roots of the social services unavailability. These should be resolved during the...