published_or_final_version / Social Work / Master / Master of Social Work

published_or_final_version / Social Work / Master / Master of Social Work

published_or_final_version / Business Administration / Master / Master of Business Administration

published_or_final_version / Business Administration / Master / Master of Business Administration

published_or_final_version / Social Service Management / Master / Master of Social Sciences

Forensic social work is a fairly new concept in the South African context. However, the activities of forensic social work began with the dawn of the profession itself. In recent times the demand for social workers in court has spiraled. The researcher endeavored to explore the perceptions and experiences of social workers functioning in the courts. Further, the problems that they encountered were also examined. The results of this qualitative study stem from in-depth interviews with thirteen social workers. The main findings indicate that the majority of social workers had not received any training in legal processes prior to their first experience in court. Social workers also perceived legal officials to be lacking in training in respect of child related issues. Social workers are generally called to testify in relation to their expertise of a specific child, and not in relation to their expertise of subject matter. In view of the demands placed upon social workers to appear in court, it is recommended that social workers endeavor to organise themselves into a group that can lobby for the recognition of social workers as experts. It is the researcher's contention that such a concerted effort by social workers will improve the status of the profession in the legal system. / Thesis (M.A.)-University of Durban-Westville, 2001.

South Africa has experienced a drastic shortage of social workers. This shortage has affected many social welfare organizations, particularly those who offer services in the area of substance abuse. According to a recent study conducted by Earle (2008) many reasons could be ascribed to the high social work turnover, these include: poor working conditions; poor compensation of work; lack of resources and support; and increased demands for services. Hence, social workers are experiencing work stress, burnout and compassion fatigue taxing their personal and professional coping strategies which could lead to staff turnover. The primary aim of this study was to understand the work experiences, coping strategies and organisational retention of social workers in Gauteng inpatient substance abuse treatment centres. The study had an exploratorydescriptive design, incorporating both quantitative and qualitative paradigms to explore the work environment of the organisations and participants. Purposive sampling was used to select and divide the participants into three categories: entry level social workers; experienced social workers and social workers that had left the substance abuse field. Data was collected through conducting indepth interviews and through a questionnaire completed by the representatives from in-patient substance abuse treatment centres. This questionnaire was piloted with an in-patient treatment centre in KwaZulu Natal. The results of the quantitative data were analysed using descriptive statistics, which were illustrated via tables and figures and the qualitative data were analysed using thematic content analysis. The main findings of this study confirmed most of the reasons for work stress and burnout that may lead to staff turnover identified in previous studies by Ross (1997) and Earle (2008). These findings are incorporated into a retention model developed by the researcher. The model incorporated five stages: stage one focussed on the reasons for entering the substance abuse field (personal interests, undergraduate studies and/or accidental); stage two explored preparation of social workers by organisations after entry to the field; stage three identified four general factors that effects the sustainability of social workers (external/environmental influences, organisational factors, the type of client population, career opportunities and personal factors); stage four explained the individual differences in coping responses (negative or positive) to job stress either through fight responses, self-care strategies for retention or flight responses, staff turnover; lastly, stage five focussed on what organisations can do to reduce staff turnover. These findings can assist the occupational social worker to identify these retention challenges and develop strategies to reduce the risk of staff turnover.

The workplace, in general, has been perceived as a comparatively violence-free environment. There have been many studies conducted on workplace violence in the helping profession in health-related occupations that involve substantial contact with clients, such as pre-hospital care, emergency medicine and nursing. However, there is a paucity of research that has explored the social workers’ experiences of workplace violence in South Africa. Workplace violence inflicted on employees may come from both internal sources, such as co-workers, and clients and external sources, such as robbers or muggers. A qualitative study was conducted using semi-structured interviews with 15 social workers from the Limpopo Department of Social Development in the Waterberg District. The study endeavoured to explore the experiences of social workers regarding workplace by external parties. Seven overarching themes and a number of sub-themes emerged from a detailed Thematic Content analysis. The themes highlighted a wide range of psychosocial factors associated with workplace violence. The themes examined are, namely: psychosocial effects on social workers, workplace resources and environment, management of workplace violence and human supervision, and types of workplace violence. The main finding of the study highlighted a lack of organisational resources that contributed to workplace violence and led to frustrations experienced by clients and social workers. This report concludes with a brief discussion of the psychosocial impact of workplace violence and recommendations.

Thesis submitted to the Faculty of Commerce, Law and Management, University of the Witwatersrand, in fulfilment of the requirements for the degree of Doctor of Philosophy, PhD (Management) / The South African Government has entrusted Social Work Professionals (SWP’s) with the responsibility of humanizing the lives of the most vulnerable groups in society. SWP’s are scrupulously trained to rehabilitate and heal the ailing community, but nowadays they are inadvertently incapacitated because their role has grown far beyond its original skill-base whilst their educational grooming and the legislation governing their role has remained stagnant. Furthermore, the Non Governmental Organisations (NGOs) within which they operate are unsustainable and many of them struggle for survival. The prevailing socio-economic environment imposes various demands on both the SWP profession and the non-profit sector, forcing them to provide for their survival by performing commercial duties that they are not trained to perform. This practice has resulted in a disjuncture in the roles of SWP’s and a brain-drain of professionals out of the sector. The study was split into two separate albeit related components employing a combination of qualitative methods and techniques to thoroughly investigate the source of this disjuncture and establish viable methods to address it. The first phase was designed to understand the history of social work in South Africa spanning two political dispensations, assess the legislated role that SWP’s should perform against the current role they are performing, in order to understand and explain the discrepancy in their role. Thereafter the second phase was conducted as a follow-up to explore how the concept of Social Entrepreneurship in conjunction with comprehensive management proficiency could provide possibilities of addressing and improving the shortcomings arising in the role of the SWP. ii The first phase documented that SWP’s are currently struggling in practice, with inadequate resources and lack of enterprise and management proficiency to fully facilitate their mandate. This deficiency suggested a shift in their role that is different from their usual rehabilitating role. Social Policy Frameworks were identified as the possible hindrance for the current lack of enterprising in the social sector, followed by socio-economic pressures and insufficient education and training of SWP’s. A paradigm shift to acknowledge and qualify the growth in the role of an SWP academically and legislatively was recommended, followed by relevant intellectual construction of knowledge. The second phase of the study acknowledged that Social Entrepreneurship is a fairly new concept in academic circles. In addition, most reviewed literature on Social Entrepreneurship suggested that the African landscape was either not fully understood by the authors or not yet catered for since most of the solutions were not fully commensurate with problems experienced in (South) Africa. Therefore, the researcher approached available scholars globally with primary data depicting real problems that are experienced on the ground and which seemed to challenge their presented solutions from the reviewed literature. This process systematically examined the concept of Social Entrepreneurship, accentuating how a different set of resource combinations of its aspects customized for the South African socio-economic environment could open up a new window of knowledge to enhance the impending social transformation, notwithstanding the view that further research for African needs was strongly encouraged. Findings from the first phase strongly suggested specialisation in the profession of an SWP in the short term and the development of a new cadre of enterprising SWP’s in the longer term. The second phase’s findings validated the suggestion from the first phase to split the role of an SWP, introduce entrepreneurial and management competence designed for social benefit as a new and special role, and develop a new cadre of professionals over time who will specialise in the new competence. iii Findings from both phases of the study have led to the conclusion that the role of an SWP has shifted and grown far beyond its original skill-base. This conclusion has notable policy implications for legislation governing SWP’s. Whilst this study has acknowledged and qualified the growth in the role of an SWP academically as entrepreneurial and management deficiency, to complete the acknowledgement, this growth has to be recognised legislatively within the policy frameworks. Specialisation in the profession of social work would also need to be legislated to enable academia to provide intellectual leadership on the new role, define research needs, develop a new curriculum, then recruit and develop a new cadre of enterprising SWP’s. These findings lead to a further conclusion that policy frameworks governing SWP’s are not entirely congruent with the prevailing socio-economic environment and might benefit from a review that underlines SWP’s’ core function, education and training that is commensurate with the needs of their role, especially the needs of the shift experienced in their role.

Student Number : 9410914W - MA research report - School of Social Work - Faculty of Humanities / The study aimed at exploring the perceptions of occupational social workers on how their service provision has been affected by the HIV/AIDS pandemic. The focus was on whether they thought that the increasing prevalence of HIV/AIDS in the workplace had led to a shift in their service provision. That was done through: - An investigation of ways in which social worker’s service provision has had to be adjusted in the context of HIV/AIDS in the workplace. - An assessment of the extent to which occupational social workers perceive their HIV/AIDS services at macro level to be acknowledged as valuable by management and the workforce. - An exploration of perceptions of occupational social workers on how HIV/AIDS has affected their relationship with management The research was quantitative and qualitative in approach and the design used was descriptive. Various sectors like manufacturing, government departments, para-statal, military and finance that employ social workers were identified. A list of occupational social workers was obtained from the School of Social Work, University of the Witwatersrand and from the Gauteng EAP Association. A non-probability sample of twenty seven social workers participated in the study. Semi structured interviews lasting for approximately forty five minutes were used as a form of data collection. Data collected was analysed through simple descriptive statistics and development of core themes and common concerns. The findings indicated that most occupational social workers perceived their services not to have been affected by HIV/AIDS, management and employees to have regarded their HIV/AIDS macro practice as valuable and their relationship with management have not been affected negatively by HIV/AIDS.