The aim of this bachelor thesis was to examine how users at a retail company perceive intranet as an information and communication tool and if and how methods and theories from information architecture (IA) could be used to improve both the usability and the user experience. Using two complementary qualitative methods the study investigates how the users are experiencing the intranet as an information- and communication tool. Methods used were semi structured interviews and an inquiry. The results of the study show that the intranet supports mainly the store employees and not the whole company, which leads it to overweigh as an information rather than a communication tool. Findings within the area of IA concerning usability and user experience was, that even with a centralized organization working towards usability goals, there were still improvement areas, mainly within findability. Improved descriptions of the intranet content could be reached through a labelling policy. Some issues were also noted within outdated content. Conclusion reached in this thesis supports previous peer reviewed studies, showing that intranet engagement would improve for the entire company if an intranet strategy ow

<p>Portfoliometodik är idag ett känt begrepp, likaså digital elevportfolio. Båda dessa begrepp, och en av de programvaror som främst är utvecklade för att vara en aktiv digital elevportfolio, har en central roll i den här studien. Portfolio Manager 2, som programmet i fråga heter, är utvecklat i Sverige av svenska pedagoger.</p><p>Studien har en kvantitativ ansats med enkäter som redskap. En köns- och specialpedagogisk betraktelsegrund fanns i studien, vilket också resulterade i nya pedagogiska rön.</p><p>Studien är utförd i 5 klasser på 2 olika svenska skolor i slöjd, där samtliga elever gick i åk 5.</p><p>Lärarenkäten var utformad så att den skulle kunna ge en bedömning av ”fenomenet” PM2 som helhet, då PM2 även innehåller verktyg av det mer administrativa slaget.</p><p>Studiens resultat bekräftar tidigare studier, dvs. att elevportfolio bidrar positivt till att stärka den pedagogiska lärandeprocessen. Ett nytt rön som framträder i studien, är att flickor i högre grad än pojkar i åk 5, inser portfoliometodikens betydelse för lärandeprocessen. Resultatet visar även att programvaran Portfolio Manager 2 är väl användaranpassat, både som redskap för digital elevportfolio och som ett läraradministrativt redskap.</p><p>Ämnet slöjd är inte ett primärt studieobjekt, men omskrivs kort i studien utifrån den ”överskottsinformation” enkäterna gav. Resultatet för slöjdämnet var positivt.</p><p>Titel: Portfolio som arbetsredskap i skolan - En studie kring portfolio och dataprogrammet Portfolio Manager 2.</p><p>Nivå: C uppsats</p><p>Författare: Lärare i Specialpedagogik, Mats Agnarson - Karlstad.</p><p>Handledare: Hugo Wikström, Karin Bengtsson – Karlstads Universitet.</p><p>Examinator: Anders Arnqvist – Karlstads Universitet</p> / <p>Portfolio methodology and digital portfolio for pupils are nowadays well known conceptions. These two things, just as one of the computer programmes developed in purpose to be an active digital portfolio for pupils, have an essential part of this study. Portfolio Manager 2, which is the name of the programme, is developed in Sweden, by Swedish pedagogues.</p><p>The study has a quantitative disposition, with questionnaires as instrument. A gender and special needs approach was part of the study, which resulted in new pedagogical experiences. The study was made at 2 different Swedish schools, in 5 classes in form 5. The subject was woodworks and textile craft. The teacher questionnaire was shaped in such a manner that it could provide a judgement of the “phenomena” PM2 as a unit, since PM2 also consists from tools of the more administrative kind.</p><p>The result of the study corroborates earlier studies, which was that the use of portfolio helps pupils in their learning process. The study also shows that girls in form 5, more than boys in the same age group, understand the connection between learning and portfolio methodology. Further more this examination points out that the software Portfolio Manager 2 is very user-friendly, both for pupils using digital portfolio as well as for teachers as an administrative tool.</p><p>The school subject woodworks and textile craft is not the primary object of the study, but is discussed in the text through the “excess information” from the questionnaires. The result regarding the school subject woodworks and textile craft was positive.</p><p>Title: Portfolio as a working tool in school – A study concerning portfolio and the computer programme Portfolio Manager 2</p><p>Level: C</p><p>Writer: Pedagogue Mats Agnarson – Karlstad</p><p>Supervisor: Hugo Wikström, Karin Bengtsson – Karlstads Universitet</p><p>Examinator: Anders Arnqvist – Karlstads Universitet</p>

Portfoliometodik är idag ett känt begrepp, likaså digital elevportfolio. Båda dessa begrepp, och en av de programvaror som främst är utvecklade för att vara en aktiv digital elevportfolio, har en central roll i den här studien. Portfolio Manager 2, som programmet i fråga heter, är utvecklat i Sverige av svenska pedagoger. Studien har en kvantitativ ansats med enkäter som redskap. En köns- och specialpedagogisk betraktelsegrund fanns i studien, vilket också resulterade i nya pedagogiska rön. Studien är utförd i 5 klasser på 2 olika svenska skolor i slöjd, där samtliga elever gick i åk 5. Lärarenkäten var utformad så att den skulle kunna ge en bedömning av ”fenomenet” PM2 som helhet, då PM2 även innehåller verktyg av det mer administrativa slaget. Studiens resultat bekräftar tidigare studier, dvs. att elevportfolio bidrar positivt till att stärka den pedagogiska lärandeprocessen. Ett nytt rön som framträder i studien, är att flickor i högre grad än pojkar i åk 5, inser portfoliometodikens betydelse för lärandeprocessen. Resultatet visar även att programvaran Portfolio Manager 2 är väl användaranpassat, både som redskap för digital elevportfolio och som ett läraradministrativt redskap. Ämnet slöjd är inte ett primärt studieobjekt, men omskrivs kort i studien utifrån den ”överskottsinformation” enkäterna gav. Resultatet för slöjdämnet var positivt. Titel: Portfolio som arbetsredskap i skolan - En studie kring portfolio och dataprogrammet Portfolio Manager 2. Nivå: C uppsats Författare: Lärare i Specialpedagogik, Mats Agnarson - Karlstad. Handledare: Hugo Wikström, Karin Bengtsson – Karlstads Universitet. Examinator: Anders Arnqvist – Karlstads Universitet / Portfolio methodology and digital portfolio for pupils are nowadays well known conceptions. These two things, just as one of the computer programmes developed in purpose to be an active digital portfolio for pupils, have an essential part of this study. Portfolio Manager 2, which is the name of the programme, is developed in Sweden, by Swedish pedagogues. The study has a quantitative disposition, with questionnaires as instrument. A gender and special needs approach was part of the study, which resulted in new pedagogical experiences. The study was made at 2 different Swedish schools, in 5 classes in form 5. The subject was woodworks and textile craft. The teacher questionnaire was shaped in such a manner that it could provide a judgement of the “phenomena” PM2 as a unit, since PM2 also consists from tools of the more administrative kind. The result of the study corroborates earlier studies, which was that the use of portfolio helps pupils in their learning process. The study also shows that girls in form 5, more than boys in the same age group, understand the connection between learning and portfolio methodology. Further more this examination points out that the software Portfolio Manager 2 is very user-friendly, both for pupils using digital portfolio as well as for teachers as an administrative tool. The school subject woodworks and textile craft is not the primary object of the study, but is discussed in the text through the “excess information” from the questionnaires. The result regarding the school subject woodworks and textile craft was positive. Title: Portfolio as a working tool in school – A study concerning portfolio and the computer programme Portfolio Manager 2 Level: C Writer: Pedagogue Mats Agnarson – Karlstad Supervisor: Hugo Wikström, Karin Bengtsson – Karlstads Universitet Examinator: Anders Arnqvist – Karlstads Universitet