Digitalization is a topic that affects most of the industries as well as the society overalltoday. Within this topic, the use of mobile technology devices, such as smartphones,allows organizations to perform tasks in an anytime-anywhere situation – usually calledenterprise mobility. The Swedish Police Authority see the potential of this technologyshift that is happening and are currently focusing on developing tools to support thedaily operations. The debriefing process for the intervention police is an area wheredigitalization and mobility could improve the efficiency. However, it is today unknownwhat technical solution could support the operations, what features it should include,and how it should look.The purpose of this study was to investigate how mobility can support the debriefingprocess in forms of efficiency for the polices in field from an exploratory point of view.An inductive research approach was chosen together with a case study researchmethod. Semi-structured and unstructured interviews were held with 35 participantsfrom different parts of the organization to get both a breadth and depth of knowledge.The delimitation was made to study the Swedish Police Authority and more in detail theintervention police. The current debriefing process was observed and mapped in thefirst part of this study, followed by part two which included a technical specification andprototyping of a mobile debriefing tool based on interviews and observations. Thefindings from part one and part two resulted in a proposed specification of a mobiledebriefing tool for what it should include and how it should look.The study shows that the proposition of a debriefing tool can increase the efficiency forthe Swedish Police Authority by reducing the duplication of work, increase the usabilityfor the users, reduce the risk for human errors, and reduce the dependency ofstationary workplaces for debriefing. The debriefing tool includes quality assurance ofthe information gathered through a structured working process at the same time. Thefactors mentioned above can also be linked to reduced time spent on the tasks whileretain or even increase the quality of the results – which in this case is the debriefingreport.

“To develop a process-based management system at a textile company” is the title of this thesis.The thesis is a compulsory part of the master programme: Quality and environmental management at Högskolan i Borås, the master programme is worth 60 ECTS credits. It has been carried out as an interdisciplinary project between students of the School of Engineering as well as the Textile School in Borås.Almedahls is a textile company located in Kinna, Sweden. They are in a need of process-based management system for their four different strategic business areas and three companies.The purpose of the thesis is not only to develop a process-based management system for Almedahl-Kinna, which is one of the three companies, but also to create the new management system in order for it to work for all three parts of the company in the future.The theory used in this project focuses on the definition of business process mapping as well as its application in use. The theory also includes process-based management systems, business process management and measurements.The theory and interviews with the employees at Almedahl-Kinna can be considered as the foundation of the result of this thesis. Result of the thesis is a shared process-based management system for Almedahl-Kinna developed in a business process map.The result also consists of sub-processes linked to the core process of the BPM. The sub-process is based on the inputs and outputs found in the core process.A common vision between Almedahls and the study group was essential to achieve an acceptable result in the end, hence the project was driven by an initial BPM provided by Almedahls and in fact it became one of the main aims of this project: how to change the management’s point of view towards thinking in processes?Based on the nature of process-based management systems, the idea to choose this system was correctly selected for Almedahls to gather all four strategy business areas and three companies together.

The aim of this thesis is a lay of the business processes in Vodárenska akciová společnost, a.s. In theoretical part of the thesis are describe characteristics, mapping and modeling of processes in this company. In practical part are mapping processes, which this company make in order for their customers and daily processes, whereby sustains own infrastructure.