In today’s multicultural society it is increasingly important that information is made available in a way that allows it to reach as many people as possible. The present study investigates the readability of the information provided in English on a Swedish municipality’s website. While Umeå Municipality sets a good example when it comes to providing information in foreign languages, the question is how easy the information is to read. The methods used to measure the readability of the texts were three automated readability formulas as well as additional analyses focusing on sentence structure and the number of clauses per word. The results show that despite obvious efforts to follow the guidelines for providing public information, more attention needs to be given to the form of the texts themselves. The complexity of the texts as gauged by the reading formulas was in all cases greater than what is recommended for information written for the general public. Some of the texts would seem to require the reader to have a college degree to fully comprehend the information. The supplementary analyses, especially when it comes to the number of clauses per sentence, confirmed the complexity of the texts. The importance of ‘writing for your audience’ thus seems to have been neglected for parts of the analysed material, which implies that some readers may not fully understand their rights and responsibilities regarding the areas addressed on the municipality’s website.

In our information age, it is of the highest importance that information is easy to understand by as many members of the potential target audience as possible. The present study analyses and compares the readability of 20 newspaper articles, half from the tabloid Daily Mail and the other half from the broadsheet The Daily Telegraph. The methods used to analyse the articles are mathematic readability formulas based on sentence and word length, as well as analyses of the use of the active and the passive voice, type-token ratio, number of clauses per sentence, and linking words. The results do not completely align with each other. Three of the five methods – the readability formulas, the use of the passive voice, and clauses per sentence – suggest that the Daily Mail articles are easier to understand, whereas the type-token ratios imply the opposite, and the linking words results did not show a difference in readability.