Service-Dominant (S-D) Logics are the basis of contemporary economic activities. Based on this concept, Information System department should transform its role from a technical supporter to a service provider. S-D Logics highlight the importance to build up a successful value-cocreated service systems. This implies that, in addition to technical capabilities and business knowledge, IS department should possess certain capabilities to collaborate with other functional departments to delivery maximum value. The purpose of this research is to explore possible collaborative capabilities that IS personnel should possess, besides the technical skills and business know-how. This research adopted exploratory case study method. Through in-depth interview with developers and users of three complex information system development(ISD) projects, a total of 14 collaborative capabilities that IS personnel need were identified. The relationships among those capabilities as well as their impacts on performance were also identified. Implications of the research results to practitioners and academia are also provided.

For the past decades, sustainability enhancement has become a necessity for ensuring a brighter future for the coming generations. Promoting technologybased innovation is seen as the main path for reaching the ambitious sustainable development goals. However, the academic literature about innovation highlights the need for an open innovation approach because sustainable innovations require consideration of complex issues throughout the entire product life cycle. Building on previous research on external collaboration and radical sustainability-oriented innovation, this qualitative single case study aims at extending the knowledge by particularly focusing on collaborative capabilities in the early development stages of publicly funded networks. The empirical findings were obtained through nine semi-structured interviews, and they were supported by available documentation, from the selected European research and development consortium within smart paper-based electronics. The outcome of the thesis is a framework summarizing success factors and challenges for the identified themes; capability, expectation, disposition, communication, management, commitment, and experience. Furthermore, the findings suggest that decision-making, preconditions, resourcing, and commitment, are the four main differences when comparing to collaborative capabilities in small and medium-sized enterprises, and large companies. Concerning managerial implications, top-level managers should carefully consider the strategic objectives of participating in networks, to guarantee organizational and personal commitment. / Under de senaste decennierna har hållbarhetstänket blivit en nödvändighet för att säkerställa en ljusare framtid för kommande generationer. Att främja teknikbaserad innovation ses som en huvudväg för att nå de ambitiösa målen för hållbar utveckling. Akademisk litteratur om innovation framhäver emellertid behovet av en öppen innovationsstrategi, eftersom hållbara innovationer kräver överväganden av komplexa problem under produktens hela livscykel. Med utgångspunkt i tidigare forskning kring externt samarbete och radikal hållbarhetsinriktad innovation, syftar denna kvalitativa fallstudie till att utöka kunskapen genom att särskilt fokusera på samverkansförmågor i de tidiga utvecklingsstadierna av offentligt finansierade nätverk. De empiriska resultaten erhölls genom nio semistrukturerade intervjuer och stöttades av tillgänglig dokumentation, från den utvalda europeiskt forsknings- och utvecklingskonsortium inom smart pappersbaserad elektronik. Resultatet av avhandlingen är ett ramverk som sammanfattar framgångsfaktorer och utmaningar för de identifierade teman; förmåga, förväntning, disposition, kommunikation, ledning, engagemang och erfarenhet. Dessutom tyder resultaten på att beslutsfattande, förutsättningar, resurser och engagemang är de fyra största skillnaderna när det gäller samarbetsförmågor i små och medelstora företag samt stora företag. Vad gäller ledarskap, bör chefer på toppnivå noga överväga de strategiska målen för deltagande i nätverk, för att garantera organisatoriskt och personligt engagemang

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