The Standish Group Study of 1994 showed that 53 percent of software projects failed outright and another 31 percent were challenged by extreme budget and/or time overrun. Since then different responses to the high rate of software project failures have been proposed. SEI’s CMMI, the ISO’s 9001:2000 for software development, and the IEEE’s JSTD-016 are some examples of such responses. Traceability is the one common feature that these software development standards impose. Over the last decade, software and system engineering communities have been researching subjects such as developing more sophisticated tooling, applying information retrieval techniques capable of semi-automating the trace creation and maintenance process, developing new trace query languages and visualization techniques that use trace links, applying traceability in specific domains such as Model Driven Development, product line systems and agile project environment. These efforts have not been in vain. The 2012 CHAOS results show an increase in project success rate of 39% (delivered on time, on budget, with required features and functions), and a decrease of 18% in the number of failures (cancelled prior to completion or delivered and never used). Since research has shown traceability can improve a project’s success rate, the main purpose of this thesis is to demonstrate traceability for a small, real-world software development project using IBM Collaborative Lifecycle Management. The objective of this research was fulfilled since the case study of traceability was described in detail as applied to the design and development of the Value Adjustment Board Project (VAB) of City of Jacksonville using the scrum development approach within the IBM Rational Collaborative Lifecycle Management Solution. The results may benefit researchers and practitioners who are looking for evidence to use the IBM CLM solution to trace artifacts in a small project.

According to some researchers, a hybrid approach can help optimize the software development lifecycle by combining two or more methodologies. RUP and Scrum are two methodologies that successfully complement each other to improve the software development process. However, the literature has shown only few case studies on exactly how organizations are successfully applying this hybrid methodology and the benefits and issues found during the process. To help fill this literature gap, the main purpose of this thesis is to describe the development of the Lobbyist Registration and Tracking System for the City of Jacksonville case study where a hybrid approach, that integrates RUP and Scrum, was implemented to develop a major application to provide additional empirical evidence and enrich the knowledge in this under-investigated field. The objective of this research was fulfilled since the case study was described in detail with the specific processes implemented using RUP and Scrum within the context of the IBM Rational Collaborative Lifecycle Management Solution. The results may help researchers and practitioners who are looking for evidence about conducting a hybrid approach. However, more case studies that successfully combine RUP and Scrum need to be developed in order to have enough empirical evidence.