O conhecimento e consequentemente a inteligência passaram a ser umas das principais fontes de vantagem competitiva das empresas, dadas as grandes mudanças nas conjunturas dos mercados. Essa necessidade de inteligência, permeia todos os agentes produtivos que compõem o mercado, inclusive o do agronegócio. Tendo isso em mente, o objetivo central desta pesquisa foi propor um método para o processo de inteligência competitiva que consolide e integre a literatura de inteligência e contemple os aspectos críticos da indústria de insumos agropecuários no Brasil, considerando a hipótese de que que os métodos contemplam de forma superficial às necessidades específicas desse setor, e que um método mais específico poderia ser construído. Para atingir esse objetivo foram empregadas as seguintes estratégias de pesquisa: a) Pesquisa bibliográfica (desk research) e análise documental como um método de pesquisa integrado e complementar; b) Realização de entrevistas com especialistas; e c) Construção de método. Dessa forma, o resultado foi a construção de um método de inteligência competitivo para empresas de insumos do agronegócio brasileiro composto de nove etapas. A hipótese foi aceita e concluiu-se que este método atendeu aos objetivos propostos, pois reuniu a literatura existente, inclusive com conceitos digitais atuais (Big Data e Data Mining), além de atender às necessidades e especificidades do setor ao focar em seus aspectos críticos / The knowledge, and therefore, intelligence became one of the most important sources of competitive advantage for companies, given the markets\' major recent changes. This need for accurate intelligence, for those who really need it and on the time that it is needed permeates all agents, of all markets, in all sectors, including the agribusiness, one of the Brazil\'s most important economic sectors, specially the agribusiness input companies. With that in mind, this research\'s the main objective was to propose a framework for the competitive intelligence process that consolidates the literature regarding competitive intelligence and contemplates the Brazilian agribusiness\' input sector critical aspects. The hypothesis was that the existing frameworks contemplate superficially the sector\'s specific needs, due to the concepts\' generality and that a more specific framework could be built, taking into consideration the characteristics of that sector. To achieve this objective the following research strategies were employed: a) Bibliographic research (desk research) and documental analysis as an integrated research method; b) Interviews with specialists; and c) Framework construction. Therefore, the result was the construction of a competitive intelligence framework form Brazilian agribusiness\' input companies with nine phases. The hypothesis was accepted and in conclusion, this framework met the proposed objectives because it integrated the existing intelligence literature, including contemporary digital concepts such as Big Data and Data Mining, in addition to answering the sector\'s specific needs by focusing on its\' critical aspects

DURANTI, Cleber Marchetti. Seleção de notícias online para inteligência competitiva - Uso de ontologia de domínio do negócio para expansão semântica da busca na internet. São Paulo, 2013. Tese (Doutorado em Administração) - Departamento de Administração, Faculdade de Economia, Administração e Contabilidade da Universidade de São Paulo. A internet disponibiliza o acesso a notícias e informações em volume crescente a respeito do ambiente em que as empresas operam, e estas precisam se manter a par dos movimentos dos atores do seu mercado de atuação e dos temas pertinentes ao seu negócio para se manterem competitivas. O crescente volume de dados, porém, leva à sobrecarga de informações, quando o volume de informações disponíveis é maior que a capacidade de processamento dos usuários. Torna-se então necessário o desenvolvimento de métodos e ferramentas que ajudem a separar a informação potencialmente útil da informação irrelevante. Este trabalho apresenta o desenvolvimento de uma ferramenta que utiliza a modelagem da área de negócio na forma de uma ontologia como subsídio para formulação de melhores buscas na internet, através da expansão semântica interativa das palavras-chave utilizadas pelos usuários quando da busca num buscador comum da internet - ainda o método mais utilizado para coleta de informações da internet. Uma ontologia do domínio de negócio \"Outsourcing de TI\" e uma interface para uso dessa ontologia na expansão das buscas dentro deste domínio são desenvolvidos. O protótipo é testado por meio de simulações de buscas e testes por usuários da área de TI, com os quais é feito um levantamento de aceitação de tecnologia utilizando o modelo TAM-3 adaptado para a avaliação do protótipo. Os resultados do levantamento indicam uma boa aceitação da solução nos aspectos de utilidade, facilidade de uso e nas demais dimensões do modelo TAM3. / The internet provides access to news and information in increasing volume about the environment in which companies operate, and they need to keep up to date about the movements of the actors of their market and the topics relevant to their business in order to keep their competitiveness. The growing volume of data, however, leads to information overload, when the amount of information available is larger than the processing capacity of its users. It becomes necessary then to develop methods and tools that help separate potentially useful information from irrelevant information. This research presents the development of a tool that uses the modeling of the a business area in the form of an ontology as a support for the formulation of better internet searches through interactive semantic expansion of keywords used by users when searching in an usual internet search engine - still the most widely used method for collecting information from the internet. An ontology of the business domain \"IT outsourcing\" and an interface to use this ontology in the expansion of searches in this area are developed. The prototype is tested by simulations and test searches by IT users with whom a survey is done using the qualitative model TAM-3 adapted to evaluate the prototype. The survey results show good acceptance of the solution in the aspects of usefulness, easy of use and the other dimensions of the TAM3 model.

Le cycle de l‟information, de la collecte à la dissémination, est central en intelligence économique. D‟autre part, depuis quelques années, le web 2.0, le web inscriptible a modifié la face d‟internet. Nos travaux ont pour sujet l‟étude de l‟impact que ce fameux web 2.0 a sur le cycle en question et nous proposons des méthodes et outils afin de tirer parti de ce nouveau paradigme, et ce, pour chaque étape du cycle / The information cycle, from collection to dissemination is a cornerstone in competitive intelligence. On the other hand, in recent years, web 2.0, writable web, changed the face of the Internet. Our work is to study about the impact that web 2.0 has on the famous cycle and propose methods and tools to take advantage of this new paradigm, and this for each stage of the cycle

<p>Access to correct and updated intelligence about our environment is in an increasingly degree considered important in the private as well as in the public sector. At Mälardalens University, competitive intelligence as an area of research is closely related to Information Design - a multidisciplinary consideration which goal is to improve the receiver´s understanding of intended messages. This study was conducted in order to find out how Information Design was represented</p><p>in different kinds of literature regarding Competitive Intelligence. Also, it describes the main focus areas concerning Competitive Intelligence in the same literature. Through an explorative "pearl-growing" method combined with searches through referrals, 60 different sources provide a broad basis for analysis. Results state that considerable differences between the sources exist regarding approach and focus, although some major similarities are visible as well. However, in the examined literature, Information Design reveals itself as a subject of slight importance at best.</p> / <p>Tillgång till korrekta och uppdaterade underrättelser om vår omvärld betraktas i allt högre grad som viktigt i såväl den privata som den offentliga sektorn. Vid Mälardalens Högskola relateras omvärldsanalys som vetenskapsområde till Informationsdesign - en tvärvetenskaplig disciplin vars mål är att öka förståelsen hos mottagaren av avsiktliga meddelanden. Studien genomfördes för att ta reda på hur informationsdesign behandlades i olika slags litteratur om omvärldsanalys. Dessutom beskriver den huvudsakliga fokusområden kring omvärldsanalys i samma litteratur. Genom en explorativ ”pearl-growing”-metod kombinerad med referenssökningar ger 60 olika</p><p>källor en bred bas för analys. Enligt resultaten finns avsevärda skillnader mellan källorna beträffande infallsvinkel och fokus, även om en del stora likheter också är synliga. Informationsdesign, emellertid, visar sig i den undersökta litteraturen vara ett område av i bästa fall underordnad betydelse.</p>

Abstract   Introduction The way banks compete has changed dramatically during recent years, mostly because of international trends such as advances in information technology, globalisation and deregulations. This has made competition harsher meaning that survival and success requires knowledge about the competitors and understanding about the way they act and react. Within marketing there is a need to identify suitable strategies to acquire knowledge about competitor’s marketing and methods to how to react to it.   Purpose The purpose of our research study is to analyse how companies in the bank industry are aware and react to their competitor’s marketing activities.   Method We have conducted a qualitative study and used a mix of the inductive and deductive research approaches. We chose to do semi-structured case studies, gathering descriptive data from large Swedish banks with offices located in Jönköping. The banks that were included were Handelsbanken, Nordea, SEB, and Swedbank.   Conclusions Our analysis concludes that staying aware of competitors marketing is important for companies to be able to react and counter on a promotion attack. We found that there are certain methods that can be used to stay alert: competitor marketing analysis, customer focus and probing. We also concluded that standardisation, differentiation and presence are required to react to competitors marketing.

<p><strong>Abstract</strong></p><p> </p><p><strong>Introduction</strong></p><p>The way banks compete has changed dramatically during recent years, mostly because of international trends such as advances in information technology, globalisation and deregulations. This has made competition harsher meaning that survival and success requires knowledge about the competitors and understanding about the way they act and react. Within marketing there is a need to identify suitable strategies to acquire knowledge about competitor’s marketing and methods to how to react to it.</p><p> </p><p><strong>Purpose </strong></p><p>The purpose of our research study is to analyse how companies in the bank industry are aware and react to their competitor’s marketing activities.</p><p> </p><p><strong>Method</strong></p><p>We have conducted a qualitative study and used a mix of the inductive and deductive research approaches. We chose to do semi-structured case studies, gathering descriptive data from large Swedish banks with offices located in Jönköping. The banks that were included were Handelsbanken, Nordea, SEB, and Swedbank.</p><p> </p><p><strong>Conclusions</strong></p><p>Our analysis concludes that staying aware of competitors marketing is important for companies to be able to react and counter on a promotion attack. We found that there are certain methods that can be used to stay alert: competitor marketing analysis, customer focus and probing. We also concluded that standardisation, differentiation and presence are required to react to competitors marketing.</p>

DURANTI, Cleber Marchetti. Seleção de notícias online para inteligência competitiva - Uso de ontologia de domínio do negócio para expansão semântica da busca na internet. São Paulo, 2013. Tese (Doutorado em Administração) - Departamento de Administração, Faculdade de Economia, Administração e Contabilidade da Universidade de São Paulo. A internet disponibiliza o acesso a notícias e informações em volume crescente a respeito do ambiente em que as empresas operam, e estas precisam se manter a par dos movimentos dos atores do seu mercado de atuação e dos temas pertinentes ao seu negócio para se manterem competitivas. O crescente volume de dados, porém, leva à sobrecarga de informações, quando o volume de informações disponíveis é maior que a capacidade de processamento dos usuários. Torna-se então necessário o desenvolvimento de métodos e ferramentas que ajudem a separar a informação potencialmente útil da informação irrelevante. Este trabalho apresenta o desenvolvimento de uma ferramenta que utiliza a modelagem da área de negócio na forma de uma ontologia como subsídio para formulação de melhores buscas na internet, através da expansão semântica interativa das palavras-chave utilizadas pelos usuários quando da busca num buscador comum da internet - ainda o método mais utilizado para coleta de informações da internet. Uma ontologia do domínio de negócio \"Outsourcing de TI\" e uma interface para uso dessa ontologia na expansão das buscas dentro deste domínio são desenvolvidos. O protótipo é testado por meio de simulações de buscas e testes por usuários da área de TI, com os quais é feito um levantamento de aceitação de tecnologia utilizando o modelo TAM-3 adaptado para a avaliação do protótipo. Os resultados do levantamento indicam uma boa aceitação da solução nos aspectos de utilidade, facilidade de uso e nas demais dimensões do modelo TAM3. / The internet provides access to news and information in increasing volume about the environment in which companies operate, and they need to keep up to date about the movements of the actors of their market and the topics relevant to their business in order to keep their competitiveness. The growing volume of data, however, leads to information overload, when the amount of information available is larger than the processing capacity of its users. It becomes necessary then to develop methods and tools that help separate potentially useful information from irrelevant information. This research presents the development of a tool that uses the modeling of the a business area in the form of an ontology as a support for the formulation of better internet searches through interactive semantic expansion of keywords used by users when searching in an usual internet search engine - still the most widely used method for collecting information from the internet. An ontology of the business domain \"IT outsourcing\" and an interface to use this ontology in the expansion of searches in this area are developed. The prototype is tested by simulations and test searches by IT users with whom a survey is done using the qualitative model TAM-3 adapted to evaluate the prototype. The survey results show good acceptance of the solution in the aspects of usefulness, easy of use and the other dimensions of the TAM3 model.

The thesis focuses on the competition and concentration of the Czech banking market, using the Competitive Intelligence tools to gain and maintain the competitive advantage. Assessment of the domestic banking market concentration is based on the results of indicators, such as the concentration ratio and Herfindahl Hirschman Index. On the basis of the degree of the competition among the subjects in this segment the attention is given to the process of the Competitive Intelligence which, if implemented properly in the company structure, ensures the bank to gain and maintain the competitive advantage. Possible areas of interest are also mentioned, systematic monitoring of these areas enables the bank to take timely actions responding to changes in the competitor strategy and leading to improve relationships with clients.

This thesis concerns Competitive intelligence, which is relatively new and unknown discipline in Czech republic, but despite this fact it is evolving very quickly. The goal of the thesis is to describe competitive intelligence, it's theoretical background, concepts, methods and tools and to apply them on chosen sector of czech economy. Chapters 1, 2 and 3 focus on theoretical background of competitive intelligence and it's place in company's structure. Chapters 3 and 4 describe some selected analytical methods and tools of CI. Finally the chapter number 6 analyses the market with logistics services in Czech republic.

This thesis deals with application of Competitive Intelligence methods in market environment of colocation datacenters in the Czech Republic. The main objective is to analyze competitive environment of colocation datacenters in the Czech Republic. In the theoretical part of this thesis Competitive Intelligence and analytical methods are described. Typical colocation services including cloud computing are described. In the following part the topic of datacenters, their basic types and classification are discussed. Two related topics of outsourcing and Service Level Agreement are also mentioned. The practical part of this thesis is divided into three areas. The first area deals with development of the world datacenter market and discusses trends in the industry. The second area deals with the description of the market structure and analysis of the wider competitive environment of colocation companies in the Czech Republic. This competitive environment was analyzed using Porter five forces analysis. The third thematic area is dedicated to competitive analysis of six colocation companies operating on the territory of Prague. These companies were analyzed with the use of competitive analysis method. In conclusion there are given relevant resources in terms of Competitive Intelligence for the colocation companies that were analyzed in the final part of thesis.