Reading is an important skill that forms part of acquiring knowledge. It improves literacy levels, social skills, personal wellbeing and provides a sense of purpose. However, there are majority of learners experiencing reading difficulties around the world. The purpose of this study revolves around recent trends in academic underperformance that have led to a proliferation of studies which suggest that one of the greatest causes is reading difficulties. The Full-Service Schools (FSS) being part of the support strategy as denoted by Education White Paper 6 are primary schools that are equipped with most resources including Information Communication Technologies (ICTs). For this reason, they were selected so that the perceptions and experiences of their School-Based Support Team (SBST) members and Learning Support Educators (LSEs) can be explored, described and be explained when supporting learners experiencing reading difficulties. Through the concurrent triangulation mixed methods design data was collected using both quantitative and qualitative methods (that is the structured questionnaire, focus group interviews and official documents). The collected data was analysed through mixed analysis and merged to corroborate the findings from quantitative and qualitative data. Findings indicated that there was a small statistically significant difference in the reading performance of participants who were exposed to ICTs as a support mechanism for learners experiencing reading difficulties in the FSS. The slight improvement can be attributed to lack of ICTs guidelines for supporting learners experiencing reading difficulties, limited teacher training on ICTs and the limited use of the ICTs. In conclusion, the ICTs scaffolding guideline for teachers to support leaners experiencing reading difficulties was developed. The guideline incorporated the three theories that unpinned this study namely the social interaction part of Vygotsky’s sociocultural theory, the readers-response theory and e-reading theory. Throughout the ICTs scaffolding guideline, electronic text feature as part of the e-reading theory. It is the eradication of reading difficulties that can improve the learners’ confidence which in turn will have a positive effect on their academic performance on some or all of the subjects. / Psychology of Education / D. Ed. (Psychology of Education)