Thesis (D. Miss.)--Western Conservative Baptist Seminary, 1991. / Abstract. Includes bibliographical references (leaves 187-192).

Thèse (M.Sc.)--Université de Sherbrooke (Canada), 1995. / Titre de l'écran-titre (visionné le 6 mai 2008). In ProQuest dissertations and theses. Publié aussi en version papier.

Thesis (Ed.S.)--Western Kentucky University, 2010. / Tables. Includes bibliographical references (leaves 55-59).

Thesis (Ph. D.)--Illinois State University, 1983. / Title from title page screen, viewed May 13, 2005. Dissertation Committee: J.H. Grath (chair), Patricia Dearborn, John Brickell, Mary Ann Lynn, Creta Sabine, Michael Winchell. Includes bibliographical references (leaves 149-158) and abstract. Also available in print.

Thesis (Ed. D.)--Columbia University, 1965. / Vita. Includes bibliographical references (leaves 108-117).

Aim: The purpose of this study is to create new insights for service marketing in emerging markets by investigating the applicability of the literature on problems (that stem from the unique characteristics of services) that occur during the service marketing process of business consulting companies, and the strategies to cope with these problems. Additionally, this paper intends to elucidate the extent to which the position on the emerging market spectrum was related to the problems (that stem from the unique characteristics of services) during the service marketing process, and the strategies to cope with these problems. / <p>Master Thesis Kevin Siemons &amp; Henrik Steybe</p>

The changed role of IT continuously influences organisational development, the individual and his role in the organization, different kinds of structures, management processes and strategies. One of the big concerns for IT firms is the need for IT consultants with enough experience to effectively and rapidly understand the business procedures of the firm in or-der to become a resource. In the classic IT-consultant role in the early days of IT, quite dif-ferent features were expected from them in their work procedures. The structure of how and which tasks they were expected to handle has undergone an indisputable transforma-tion. Today’s IT consultants are expected to know how to think in business strategic man-ners as well as the IT strategic manners. The need to formulate this role explicitly has thus emerged. So far it has been a case of implicit non-formulated way of handling this role. We present the implications of these regards, namely the Emerging Strategic Consultant (ESC). The purpose of the thesis is to gain knowledge about obstacles and difficulties in the proc-ess of introducing the IT-consultants to their expected role as a Strategic consultant. We also intend to give recommendations for improvements based on the study when we find apparent correlations. In order to fulfil this purpose and to present a reliable and valid report a qualitative analysis method was used. We wanted to get a deeper understanding of the chosen subject matter, therefore, we conducted interviews and questionnaires in the studied company, Systeam. After having analyzed and compared the empirical findings with the theoretical framework we can point out that there are some problems concerning the new strategic role of the consultants and the potential difficulties relating to these. On the whole we can state that management at Systeam have made a really effective job when hiring the right consultants to fit into their company strategy, however with a great deal of intricacy. The empirical study revealed that finding these consultants is not an easy task and takes some effort from many people. However, along with the positive aspects we have found some problems re-garding the replacing and introduction of the consultants into their strategic role. Among the main problems can be named lack of adequate documentation in projects, different personal expectations and non-existence of any documented explicit strategy about how a consultant should work in order to achieve strategic alignment of Business and IT. Draw-ing from this we have gathered some recommendations for the company to consider, which will be presented in the study.

Management consultants experience numerous hindrances to the successful completion of strategy projects. Hindrances create an inability to strategise and are the result of inability preconditions. These preconditions accumulate into liabilities that not only limit the management consultant's ability to earn economic rents, but also that of its clients. Liabilities are rooted in the resource-based view and stem from previously identified liabilities such as the liabilities of newness and legitimacy. The consequences of unmitigated liabilities in the process of strategising are, however, not limited to the loss of economic rents. Unmitigated strategising liabilities will further result in prolonged competitive disadvantage. Combined, these consequences transform the liabilities into a strategic liability for the management consultant's client, which could bring about business failure. While academic literature is full of articles investigating the consultant–client relationship, it remains silent on the liabilities or hindrances faced by management consultants during the strategising process. Considering that these liabilities are effectively costing organisations billions of US dollars; can be regarded as strategic liabilities; have not been investigated by academia; and fall within both Domain H and Domain G of Strategy-as-Practice research that has been earmarked as future directions in this field, it is critical to identify, understand and mitigate the liabilities that consultants are most likely to encounter in the process of assisting organisations with strategising. The primary objectives of the research that informs this dissertation are to: <ul> <li> Identify liabilities that consultants face during the strategising process;</li> <li> Determine interrelationships between the relevant liabilities;</li> <li> Identify possible mediating and moderating factors associated with the relevant liabilities;</li> <li> Determine to which extent the relevant liabilities are experienced by consultants;</li> <li> Develop a conceptual framework for mitigating the liabilities</li> </ul> The research that informs this dissertation was undertaken from a Strategy-as-Practice perspective and is presented in three research articles. The first research article is based on research that set out to establish a theoretical baseline for the two subsequent articles. It endeavoured to identify and present a theoretical management consultant liabilities framework through the combination of an integrative literature review procedure and the systems approach. Semi-structured interviews were subsequently conducted to determine the practical relevancy of the theoretical liabilities framework which resulted from the first article. Snowball sampling was used and a saturation point was reached after 17 semi-structured interviews were conducted with practising consultants. The results of this research informed research article two. The research on which this dissertation was based contributes to the accumulation of Strategy-as-Practice knowledge. Used correctly, the resultant framework could reduce the number of management consultants with an inability to strategise successfully. / Dissertation (MCom)--University of Pretoria, 2012. / Business Management / unrestricted

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