This research examined the development of consumer product manufacturer's liability between 1890 and 1981. h large percentage of the manufacturers were involved in monopolies, suppression of free trade, price conspiracies, and fraudulent advertisments. Negligence in design and manufacture frequently resulted in defective products. Responsible writers exposed: dangerous foods; chemicals; insecticides; unethical manufacturing methods; and numerous injuries or deaths from defective consumer products. Three periods of organized consumerism, 1890-1917, 19271941; and 1962-1981, created congressional pressure for consumer-oriented legislation. Five presidents used the power of their offices to pressure congress to protect the public. The states adopted the federal Workmen's Compensation Law of 1908 to provide assistance for individuals who suffered job-related injuries or death. Additional consumer-oriented laws enabled injured workers to sue for damages through the courts. Organized women's clubs worked through industrial representatives and congress to correct flagrant manufacturing abuses and establish standards.

<p>Consumers are negatively impacted by the increasingly high rate of product returns. In 2020, an estimated $428 billion in merchandise were returned to retailers post-purchase with $25.3 billion being fraudulent returns (NRF.com). Previous research has stated that consumers undergo various negative emotional and cognitive mechanisms when returning and identified reasons as to why consumers return purchases such as product failure, dissatisfaction, and regret (Lee, 2015). Specifically, regret occurs when an individual second-guesses a chosen product due to the realization that the benefits of the unchosen product outweigh the original choice, which elicits uncomfortable feelings (Zeelenberg et al., 1998). However, how does the process of product acquisition and the outcome of the purchasing decision affect post-purchase consumer regret? The purpose of this study is to investigate how the process of expending consumer resources (e.g., time vs. money) to acquire a product and the outcome of inconsistent product attitudes and behaviors (e.g., cognitive dissonance) can affect post-purchase consumer regret (PPCR). In this mixed factorial design, participants viewed scenarios that presented the ‘time’ and ‘money’ spent in acquiring their chosen product and were asked to read a product review that either elicited low or high dissonant feelings. It was hypothesized that consumers would experience greater PPCR when dissonance is high, and the time spent to acquire the product is primed. The interaction effect was not supported; however, an ad hoc analysis revealed that a consumer experienced less PPCR when dissonance is high, and the time spent to acquire the product is highly convenient. The current findings highlight the importance of understanding the process and outcome of purchase on post-purchase evaluations.</p>

本研究深入探討新行銷觀念整合行銷傳播在媒體行銷上的應用情形，希望 透過實務上的翔實觀察，以期能將國內外學者關於這方面的理論觀念，與 國內實務界的情況作一番整理與分析，提供媒體行銷相關研究與實務界參 考。在國內目前尚無任何相關研究的情況下，本研究適合採用探索式式研 究，因此本研究乃採用個案研究的方式，以朝全傳播媒體發展的新商業廣 播媒體「台北之音」為個案研究對象。 @ 在「請注意消費者」此一消 費者導向行銷乾念取代「請消費者注意」此一傳統行銷導向行銷觀念；「 整合行銷傳播」取代傳統行銷推廣的新行銷時代理，新廣播時代的商業廣 播媒體係如何應用落實這些新行銷觀念在廣播媒體行銷，亦即媒體、廣告 客戶﹐聽眾這三者間的互動整合策略性思考及戰術運作上﹐來打這場廣播 媒體開放後新廣播媒體的行銷爭霸戰呢？這是本研究所關注的主要議題。 在上述主要關注議題下﹐本研究經過理論與實務基礎探研後﹐發現整合行銷傳播在媒體行銷上有下列四項主要研究問題。 一、在整合行銷傳播的觀念架構下、商業廣播媒體應如何定位？ 二、在整合行銷傳播的觀念架構下、商業廣播媒體對掌握其目標消費者––聽眾﹐廣告客戶應採何種作法？ 三、在整合行銷傳播的觀念架構下、商業廣播媒體在行銷傳播（針對聽眾﹐廣告客戶）上的策略性思考及戰術運作為何？ 四、總體而言﹐商業廣播媒體如何運用整合行銷傳播來打這場媒體行銷戰？研究總結論係商業廣播媒體的整合行銷傳播﹐ 首先必須針對整個廣播媒體市場的需求找出一適切的媒體定位；其次﹐針對廣播媒體兩大基礎消費區隔（聽眾、廣告客戶）進行精確調查﹐瞭解與界定；最後﹐透過整合行銷傳播來更緊密連結互動廣播媒體、聽眾﹐廣告客戶這三角關係﹐以達資源統合、創造綜效、各得其利的極大化目標。

This preliminary study investigated the factors which influence consumer choice of beef. A questionnaire and sensory evaluation considered the level of importance which consumers attached to the sensory (intrinsic attributes) properties of beef as compared to extrinsic factors. It was found that consumers use sensory properties to predict the freshness and overall eating quality, but they can also misinterpret the quality cues. Consumers made it clear that the freshness and the place of purchase played a prominent role in their decision to purchase red meat because they perceive the retailer to be an integral part of the overall quality assessment with regard to the purchase process of mutton and beef. The Total Food Quality Model is used as the frame of reference for analysing the way in which consumers perceive meat quality. The way in which consumers form expectations about the quality at the point of purcha7se, based on their own experience and information cues available in the shopping environment, is described as well as the way in which quality is experienced in the home during and after meal preparation. The relationship between quality expectations and quality experience and its implications for consumer satisfaction and repeat purchase intent is addressed. The study collected data by means of a questionnaire to evaluate the quality perceptions of beef. Cronbach alpha as reliability coefficient recorded high levels of reliability and the factor analysis revealed that only one factor, namely that of quality considerations is present in the analysis. Furthermore, the building on the insights obtained on subjective quality perception, possibilities for consumer–oriented product development in the meat sector are addressed. Issues dealt with here are branding, differentiation by taste, healthiness and convenience. / Thesis (M.Sc. (Computer Science))--North-West University, Potchefstroom Campus, 2011.

This preliminary study investigated the factors which influence consumer choice of beef. A questionnaire and sensory evaluation considered the level of importance which consumers attached to the sensory (intrinsic attributes) properties of beef as compared to extrinsic factors. It was found that consumers use sensory properties to predict the freshness and overall eating quality, but they can also misinterpret the quality cues. Consumers made it clear that the freshness and the place of purchase played a prominent role in their decision to purchase red meat because they perceive the retailer to be an integral part of the overall quality assessment with regard to the purchase process of mutton and beef. The Total Food Quality Model is used as the frame of reference for analysing the way in which consumers perceive meat quality. The way in which consumers form expectations about the quality at the point of purcha7se, based on their own experience and information cues available in the shopping environment, is described as well as the way in which quality is experienced in the home during and after meal preparation. The relationship between quality expectations and quality experience and its implications for consumer satisfaction and repeat purchase intent is addressed. The study collected data by means of a questionnaire to evaluate the quality perceptions of beef. Cronbach alpha as reliability coefficient recorded high levels of reliability and the factor analysis revealed that only one factor, namely that of quality considerations is present in the analysis. Furthermore, the building on the insights obtained on subjective quality perception, possibilities for consumer–oriented product development in the meat sector are addressed. Issues dealt with here are branding, differentiation by taste, healthiness and convenience. / Thesis (M.Sc. (Computer Science))--North-West University, Potchefstroom Campus, 2011.

I den här avhandlingen är intresset riktat mot svensk utbildningspolitik och medborgarskap. I tider av globalisering, och med ett etablerat svenskt medlemskap i Europeiska unionen, har det nationella policyskapandet kring utbildningens medborgardanande funktion hamnat under ökat tryck. I studien undersöks hur detta hanteras i svensk utbildningspolitik under 1990-talet, en tid som utmärker sig genom betydande förändringar på utbildningsområdet i Sverige. Frågan är, mera precist, vilken riktning för skolans, enligt lag befästa, uppdrag att fostra demokratiska medborgare som utstakas i svensk utbildningspolitik vid denna tid. Genom att fästa vikt vid mål, visioner och motiv som formuleras i utbildningspolitiska 1990-talstexter klarläggs förståelser av medborgarskap som karaktäriserar svensk utbildningspolitik under denna tid. Även en bredare historisk analys görs, ur vilken historiska målsättningar med skolans medborgarfostran som föregår 1990-talets framträder. Studiens syfte är kritiskt. Förståelserna granskas utifrån vad de innesluter och vad de utesluter, vilka möjliga konsekvenser de kan tänkas få för olika individer och grupper i samhället, och om det finns öppningar för tänkbara alternativ. Studien visar på två historiska skiften vad gäller medborgarskapets innehåll och mening i det inhemska policyskapandet. Det första skiftet äger rum under 1990-talets tidiga del. Då bryts en etablerad samhällsbyggande medborgarroll upp, till förmån för andra mera marknadsorienterade medborgarroller. Under 1990-talets senare del, då marknadsorienteringen förstärks i neoliberal riktning, sker ett andra skifte; en historiskt vedertagen gemenskapstanke – nationen – bryts upp som grund för medborgerlig gemenskap. Denna tanke ersätts av en annan som är globaliseringsinriktad, vilken visar sig ha andra inne- och uteslutande mekanismer för olika individer och samhällsgrupper. Utifrån dessa forskningsrön tecknas avslutningsvis några konturer till ett alternativt sätt att tänka kring medborgarskap och gemenskap. Detta alternativ tar form i ambitionen att, i högre grad än vad som blir synligt i svensk utbildningspolitik, resonera kring möjligheter för ett medborgarskap bortom förhandstecknade indelningsgrunder för ett “vi”. Språk som politisk och samhällelig förändringskraft ges en central betydelse i avhandlingen. I analysen av texternas tal om skolans medborgarfostrande roll undersöks pågående politiska motsättningar när det gäller att vinna tal- och tolkningsföreträde till skolans fostransmål. Utgångarna av dessa motsättningar belyses genom tre områden för medborgarfostran som urskilts som centrala; ett politiskt, ett kulturellt samt ett ekonomi- och arbetslivsriktat. Genom dessa har rådande medborgarskapsdiskurser tagit form, ur vilka de utbildningspolitiska förståelserna av medborgarskap gestaltas och diskuteras. / In this thesis attention is drawn to Swedish education policy and citizenship. In times of globalization, and with Swedish membership of the European Union, national policymaking concerning the commissioned role of citizen upbringing has come under increased pressure. In this study, light is shed on how this issue is given shape in Swedish education policy in the 1990s, a period marked by significant changes in the field of education in Sweden. The core question is, more precisely, what direction is being marked out for the Swedish schools´ commission, laid down by law, to foster democratic citizens during this period. By taking an interest in how objectives, visions and motives are formulated in education policy texts from the 1990s, understandings of citizenship are mapped that characterize Swedish education policy during this period. In addition, a more extensive analysis is carried out, by means of which historical goals of the schools’ fostering of citizens prior to those of the 1990s are presented. The aim of the study is critical. The understandings are reviewed in order to revise what they include and exclude, as well as what possible consequences they may have for different individuals and groups, and whether there are conceivable alternatives. It is emphasised that two historical changes take place during the 1990s concerning the subject of the content and meaning of citizenship in Swedish education policymaking. Firstly, during the first part of the 1990s, a historically established citizen role is changed and replaced by other, more market-oriented roles. During the latter part of the 1990s, when the market orientation is reinforced in neo liberal courses, a second change emerges, the historically accepted basic idea of inclusion – the nation – as the “we”-creating reference for civic spirit is shattered. It is replaced by another – globalization – with other qualities that include and exclude different individuals and groups. Finally, on the basis of these findings, some conditions for a possible alternative are sketched. This alternative is given shape with the ambition of, to a greater extent than is made visible in Swedish Education policy, reasoning about possibilities beyond presupposed dividing properties for a “we”. The power of language for political and societal change has an important role in this dissertation. Political clashes concerning achieving preferential access to talk and interpretation about upbringing objectives are examined by analyzing the texts’ talk about the schools’ commission to foster citizens. Light is shed on the outcomes of these clashes by examining three vital areas for citizen upbringing, found to be crucial in this context: a political one, a cultural one and an economical and working-life oriented one. These citizenship discourses are elucidated and understandings of citizenship in Swedish education policy are given form and alternatives are discussed.

<div><div><div><p>The purpose of this project was to investigate and propose a solution to gaps identified in existing paradigms for buying and selling secondhand goods online. Through a review of existing literature, the secondhand market was explored together with the variety of reasons for individuals’ participation. Different modes of collaborative consumption and some of the challenges unique to peer-to-peer markets were also examined. A computational approach to identifying items and actions within digital media was reviewed in support of the proposed solution. Research discoveries uncovered through directional surveys, semi-structured interviews, and an analysis of peer products were summarized. These discoveries were consolidated into a list of requirements, including 1) being able to sell many items at once, 2) disbursing items quickly and with minimal effort, 3) making lower value items worth selling, 4) establishing and maintaining trust by designing for safety and encouraging quality, and 5) reducing the need for communication between buyers and sellers by managing the sale, condition, and inventory status. After multiple rounds of concept development, a principal direction based upon the “make me move” concept in the real estate industry was selected. Combined with panoramic images, the resulting solution relied on computer-driven tagging of items for sale. This allowed many items to be listed at once through a single image while making it possible for buyers to find and place offers. Offers were suggested in lieu of bids or an immediate checkout process to avoid some of the negative, bid-related behaviors and minimize the communication required to complete a sale. An interactive prototype was created to evaluate the concept and usability via online user testing, which included surveys and cognitive walkthroughs. The results were analyzed and prioritized to refine the final details of the solution. Overall, I demonstrated a unique concept for buying and selling secondhand goods which supports selling many items, efficiently and safely, while eliminating much of the back and forth communication required to facilitate transactions on many existing platforms.</p></div></div></div>

I den här avhandlingen är intresset riktat mot svensk utbildningspolitik och medborgarskap. I tider av globalisering, och med ett etablerat svenskt medlemskap i Europeiska unionen, har det nationella policyskapandet kring utbildningens medborgardanande funktion hamnat under ökat tryck. I studien undersöks hur detta hanteras i svensk utbildningspolitik under 1990-talet, en tid som utmärker sig genom betydande förändringar på utbildningsområdet i Sverige. Frågan är, mera precist, vilken riktning för skolans, enligt lag befästa, uppdrag att fostra demokratiska medborgare som utstakas i svensk utbildningspolitik vid denna tid. Genom att fästa vikt vid mål, visioner och motiv som formuleras i utbildningspolitiska 1990-talstexter klarläggs förståelser av medborgarskap som karaktäriserar svensk utbildningspolitik under denna tid. Även en bredare historisk analys görs, ur vilken historiska målsättningar med skolans medborgarfostran som föregår 1990-talets framträder. Studiens syfte är kritiskt. Förståelserna granskas utifrån vad de innesluter och vad de utesluter, vilka möjliga konsekvenser de kan tänkas få för olika individer och grupper i samhället, och om det finns öppningar för tänkbara alternativ. Studien visar på två historiska skiften vad gäller medborgarskapets innehåll och mening i det inhemska policyskapandet. Det första skiftet äger rum under 1990-talets tidiga del. Då bryts en etablerad samhällsbyggande medborgarroll upp, till förmån för andra mera marknadsorienterade medborgarroller. Under 1990-talets senare del, då marknadsorienteringen förstärks i neoliberal riktning, sker ett andra skifte; en historiskt vedertagen gemenskapstanke – nationen – bryts upp som grund för medborgerlig gemenskap. Denna tanke ersätts av en annan som är globaliseringsinriktad, vilken visar sig ha andra inne- och uteslutande mekanismer för olika individer och samhällsgrupper. Utifrån dessa forskningsrön tecknas avslutningsvis några konturer till ett alternativt sätt att tänka kring medborgarskap och gemenskap. Detta alternativ tar form i ambitionen att, i högre grad än vad som blir synligt i svensk utbildningspolitik, resonera kring möjligheter för ett medborgarskap bortom förhandstecknade indelningsgrunder för ett “vi”. Språk som politisk och samhällelig förändringskraft ges en central betydelse i avhandlingen. I analysen av texternas tal om skolans medborgarfostrande roll undersöks pågående politiska motsättningar när det gäller att vinna tal- och tolkningsföreträde till skolans fostransmål. Utgångarna av dessa motsättningar belyses genom tre områden för medborgarfostran som urskilts som centrala; ett politiskt, ett kulturellt samt ett ekonomi- och arbetslivsriktat. Genom dessa har rådande medborgarskapsdiskurser tagit form, ur vilka de utbildningspolitiska förståelserna av medborgarskap gestaltas och diskuteras. / In this thesis attention is drawn to Swedish education policy and citizenship. In times of globalization, and with Swedish membership of the European Union, national policymaking concerning the commissioned role of citizen upbringing has come under increased pressure. In this study, light is shed on how this issue is given shape in Swedish education policy in the 1990s, a period marked by significant changes in the field of education in Sweden. The core question is, more precisely, what direction is being marked out for the Swedish schools´ commission, laid down by law, to foster democratic citizens during this period. By taking an interest in how objectives, visions and motives are formulated in education policy texts from the 1990s, understandings of citizenship are mapped that characterize Swedish education policy during this period. In addition, a more extensive analysis is carried out, by means of which historical goals of the schools’ fostering of citizens prior to those of the 1990s are presented. The aim of the study is critical. The understandings are reviewed in order to revise what they include and exclude, as well as what possible consequences they may have for different individuals and groups, and whether there are conceivable alternatives. It is emphasised that two historical changes take place during the 1990s concerning the subject of the content and meaning of citizenship in Swedish education policymaking. Firstly, during the first part of the 1990s, a historically established citizen role is changed and replaced by other, more market-oriented roles. During the latter part of the 1990s, when the market orientation is reinforced in neo liberal courses, a second change emerges, the historically accepted basic idea of inclusion – the nation – as the “we”-creating reference for civic spirit is shattered. It is replaced by another – globalization – with other qualities that include and exclude different individuals and groups. Finally, on the basis of these findings, some conditions for a possible alternative are sketched. This alternative is given shape with the ambition of, to a greater extent than is made visible in Swedish Education policy, reasoning about possibilities beyond presupposed dividing properties for a “we”. The power of language for political and societal change has an important role in this dissertation. Political clashes concerning achieving preferential access to talk and interpretation about upbringing objectives are examined by analyzing the texts’ talk about the schools’ commission to foster citizens. Light is shed on the outcomes of these clashes by examining three vital areas for citizen upbringing, found to be crucial in this context: a political one, a cultural one and an economical and working-life oriented one. These citizenship discourses are elucidated and understandings of citizenship in Swedish education policy are given form and alternatives are discussed.

Purpose – This study aims to explore, and suggest solutions to, the gap between the supply of information from organic meat producers and the demand of information from consumers regarding traceable characteristics (attributes) of meat in a limited geographical area in order to maximize the utilization and value of collected data. Design/methodology/approach – A mixed methods research design is applied to collect both quantitative data from consumers and qualitative data from suppliers to produce empirical results of the supply and demand of information. A theoretical framework of organic food purchase intent is used for the quantitative study as well as the correlation between consumers’ perceived importance of attributes and their willingness-to-pay for meat. The results of the empirical studies are compared to each other in an effort to expose a possible gap using a gap analysis. Findings – Meat is shifting from a price based commodity to a product based on characteristics. This study reveals that there is now a gap between the information made available by organic meat producers and the demand of information from consumers that needs to be recognized in order to maximize the value of collected data. Information regarding environmental impact of raising and transporting the animals is not extensively collected. A substantial amount of data about attributes of perceived importance, such as safety and handling, animal welfare and medication or other treatments is collected but not extensively shared with consumers. Research limitations/implications – The small sample size in a unique area and the scope of the survey data does not provide a result that can be truly generalized. It is therefore suggested that future studies produce results from a larger sample that incorporates the perceived accessibility of important information for consumers. Practical implications – This contributes to the emerging literature of organic food production by comparing both the supply and the demand of information regarding attributes of meat. This information is valuable to organic meat producers and marketers as well as developers of agricultural systems and databases that should shift their focus to consumer oriented traceability systems. Originality/value – This study goes beyond the substantial body of literature regarding attributes of organic food and consumers preferences by comparing these factors to the available supply of information by meat producers and by suggesting solutions to bridge the gap between them. Keywords – Organic meat, Organic agriculture, e-Agriculture, Traceability, Traceability systems, Consumer oriented, Consumer behavior, Willingness-to-pay, Supply and demand, Information gap, Gap analysis, Business development, United States of America, Sense-making theory, Mixed methods Paper type – Research paper, Bachelor’s thesis