The poor in urban areas of developing countries suffer from inadequate tertiary (neighbourhood level) urban infrastructure; water and sanitation, solid waste, drainage, access pavements, street lighting and community buildings. Procurement of tertiary level infrastructure is the responsibility of the public sector. Rapid urbanisation is outstripping the already lacking resources of public sector. The involvement of private commercial sector in the procurement is through the micro-contracts. The term, 'micro-contracts', is proposed for the small and medium size contracts. In some cases a third sector like NGOs, CBOs and community groups have also played roles in the procurement of infrastructure. The processes, roles, relationships and performance of micro-contracts procured under routine and community participated strategies were explored with a view to promote the role of the community in the procurement process. The constraints to contract, relationship between public sector and community groups and ways to overcome those constraints were explored. The contract contexts were taken from India, Pakistan and Sri-Lanka. Both qualitative and quantitative techniques were used. A multiple case study approach was adopted for the research. During the research three hundred and ninety contracts, more than a hundred interviews and filed notes and more than two hundred documents related to the micro-contracts were reviewed and analysed. The concept of benchmarking was adopted in performance analysis. 'Community partnering' is proposed as a procurement strategy to facilitate the community to play different roles parallel to the roles of Client, Engineer and Contractor. The cost and benefits of community partnering were discussed. It was concluded that, for the similar conditions studied, the community partnering between the urban public sector and suitable urban communities is an appropriate procurement strategy. The recommendations include a number of actions which could be taken to promote the community role in urban infrastructure procurement. Areas of future research are proposed.

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The granting of a range of discretionary powers to the franchisor shows the hierarchical face, besides the market or contractual face, of franchising and similar networks. Dealing with power-related contractual problems within these arrangements is particularly challenging, since they occupy a little explored niche in legal reasoning. In this thesis, I develop an interdisciplinary inquiry on the network concept to assess to which extent it reveals the rationalities underlying the granting of such powers. I study the typical contract law categories of control of the exercise of individual prerogatives available both in civil law and in common law tradition. I discuss to which extent those categories are capable of controlling the exercise of discretionary powers in franchise disputes. I finally turn to public law reasoning on control of power and propose a prudent transplant of some elements of this reasoning into contract law discourse.

The outsourcing market, especially Business Process Outsourcing (BPO), is growing every year. For decades, companies have successfully used outsourcing to generate significant savings. However, discussions with any employee will reveal some resentment of outsourcing. The aim of the study has been first to improve the understanding of some salient difficulties in Business Process Outsourcing relationships, with special reference to the perceived challenges of managing and monitoring Service Legal Agreements in Swiss banking, and second to assist outsourcing banks and service providers in formulating and managing their outsourcing contracts. The study was designed to obtain, through interviews, descriptions and perceptions of experts in Swiss Banking Business Process Outsourcing. Given the nature of the topic but also because of practical constraints, the investigator elected to use a qualitative, interpretative, social constructionist research framework. An extensive review of the literature revealed that a variety of definitions of in- and out-sourcing exist. Some of these terms were used in academic writings and the business press interchangeably and had to be defined. Twenty-two practitioners were interviewed. The data were analysed and interpreted with the help of qualitative analysis software (NVivo). Subsequently, I compared my findings with those of the literature reviewed. Furthermore, a gap in the literature, namely that it generally does not deal with the perceived quality of the relationship, could be addressed and practical approaches for managing BPO relationships are suggested. / Thesis (DoctorateofBusinessAdministration)--University of South Australia, 2007.

Thesis (MBus)--University of South Australia, 2000

Thesis (M App Sc in Project Management)--University of South Australia, 1993

Thesis (PhD) -- University of South Australia, 1999

Although the negative effects of psychological contract breach (“breach”) are reasonably well established (e.g., Zhao, Wayne, Glibkowski, & Bravo, 2007), the role of context in shaping employees’ responses to breach has not been thoroughly explored (Lo & Aryee, 2003). As such, the primary research objective was to investigate the moderating effects of the organisational-embeddedness sub-dimensions (links, fit, and sacrifices; Mitchell, Holtom, Lee, Sablynski, & Erez, 2001) on the relationships between breach and employees’ exit (job search, turnover intention, turnover), voice (prosocial voice, innovation), loyalty (loyalty, social participation), and neglect (withdrawal, production deviance, silence) behaviours. Two studies were conducted to investigate the conceptual model and research hypotheses. / In Study 1, semi-structured interviews were conducted with 20 administrative (non-academic) Australian university employees. Content analysis of the results regarding breach outcomes revealed many of the hypothesised responses, and others, such as seeking assistance from colleagues and raising supervisor’s awareness, that were not anticipated. Furthermore, analysis of the results regarding response motives suggested themes relevant to the influence of organisational-embeddedness. / In Study 2, longitudinal survey data was collected from samples of Australian university professionals and alumni (N = 198 for Time 1 and 101 for Time 2). Outcomes were organised using the Exit, Voice, Loyalty and Neglect (EVLN) framework (Rusbult, Farrell, Rogers, & Mainous, 1988). Breach was positively related to exit (job search, turnover intention) and neglect (silence), and negatively related to loyalty (loyalty) in the cross-sectional Time 1 data. In addition, the positive breach-neglect (withdrawal, production deviance) relationship was weaker for those with more organisational-links, while the positive breach-exit (job search) relationship was stronger, and the negative breach-loyalty (loyalty) relationship was weaker, among those with good organisational-fit. At Time 2 (six months later), breach was negatively related to loyalty (loyalty). Furthermore, organisational-links, organisational-fit, and organisational-sacrifices each moderated the effects of breach on voice (innovation) as hypothesised. Specifically, employees with many links and good fit were more likely to respond to breach with voice (innovation), while those with high levels of perceived organisational-sacrifices were less likely to engage in this response. Overall, the research findings have implications for theory regarding the influence of context in shaping responses to breach, and the role of embeddedness as a moderator of employee reactions to negative work events. From a practical perspective, the research findings suggest that organisations can establish a safety net for effectively managing the harmful consequences of breach by increasing organisational-links and fit among their employees.

Thesis (LL. M.)--Judge Advocate General's School, U.S. Army, 1966. / "April 1966." Typescript. Includes bibliographical references (leaves 55-56). Also issued in microfiche.