by Wong Chin-nang, Yan Man-fai, Yen Sui-chi. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1990. / Bibliography: leaves [29]-[31] / ABSTRACT --- p.ii / TABLE OF CONTENTS --- p.iv / LIST OF TABLES --- p.vii / LIST OF FIGURES --- p.vi / Chapter / Chapter I. --- INTRODUCTION --- p.1 / Summary --- p.5 / Chapter II. --- GROWTH POTENTIAL OF CONVENIENCE STORE --- p.6 / Degree of Market Saturation --- p.6 / Summary --- p.8 / Chapter III. --- CONVENIENCE STORE 一 EVOLUTIONARY CHANGES IN THE RETAIL BUSINESS --- p.9 / "Traditional Stores, Supermarkets and Convenience Stores" --- p.9 / Life Cycle of Retailing Institutions --- p.11 / Dalrymple's Theory on Retail Outlets --- p.11 / Economic Growth and Convenience Stores --- p.12 / Summary --- p.12 / Chapter IV. --- GROWTH AND EXPANSION --- p.14 / Internal Development --- p.15 / Acquisition --- p.16 / Joint Development --- p.18 / Joint Ventures --- p.19 / Franchising --- p.19 / Licensing --- p.19 / Agents --- p.20 / Internal Reorganization --- p.20 / Summary --- p.20 / Chapter V. --- FRANCHISING --- p.22 / Definition of Franchising --- p.22 / Overview of Franchising --- p.24 / United States --- p.24 / United Kingdom --- p.25 / Australia --- p.25 / Growth and Expansion through Franchising --- p.26 / Advantages --- p.26 / Disadvantages --- p.27 / Future Development of Franchising --- p.27 / Summary --- p.29 / Chapter VI. --- CONSUMER BUYING BEHAVIOUR SURVEY --- p.30 / Proposition --- p.31 / Demographic Factors --- p.31 / Preference of Various Retail Outlets --- p.31 / Retail Outlet Choice --- p.32 / Survey Objective --- p.33 / Methodology --- p.33 / Sampling Design and Coverage --- p.33 / Data Analysis Method --- p.34 / Results and Analysis --- p.34 / Result Summary --- p.34 / Detail Result Analysis --- p.35 / Transaction Amount --- p.35 / Shopping Frequency --- p.35 / Items Purchased --- p.35 / Salient Factor for Retail Outlet Selection --- p.36 / Discussion and Implication --- p.37 / Limitation and Restriction --- p.38 / Sampling Error --- p.38 / Summary --- p.39 / Chapter VII. --- SURVEY ON ACCEPTANCE OF FRANCHISING --- p.40 / Proposition --- p.40 / Attitude Towards Franchising --- p.40 / Monetary Reward as Motivation Factor --- p.41 / Non-monetary Reward as Motivation Factor --- p.41 / Survey Objective --- p.42 / Survey Methodology --- p.42 / Coverage and Sampling Design --- p.42 / Survey Method --- p.43 / Survey Findings --- p.43 / Attitude Towards Franchising --- p.43 / Monetary Reward as Motivation Factor --- p.45 / Non-monetary Reward as Motivation Factor --- p.46 / Limitation of the Research --- p.48 / Sample Error --- p.48 / Sample Size --- p.49 / Summary --- p.49 / Chapter VIII. --- IMPLICATIONS AND RECOMMENDATIONS --- p.50 / Implications of the Two Surveys --- p.50 / Recommendations --- p.51 / Change People's Attitude on Franchising --- p.51 / Appeal to Younger Generation --- p.51 / Search for Other Potential Franchisees --- p.52 / Internal Development --- p.53 / Summary --- p.53 / Chapter IX. --- CONCLUSION --- p.54 / APPENDIX / TABLE / FIGURES / BIBLIOGRAPHY

M.Com. (Business Management) / With the coming of deregulation, many service station operators and oil companies have had high expectations from convenience stores. They saw it as an extra revenue stream. The reality is proving much tougher. To be successful one has to have the right location, external image and internal layout. Unfortunately very few oil companies went about setting up their convenience store franchises in accordance with franchise disciplines in the first place. Many of them insufficiently developed their pilot operations and set up as many shops in as short a time as possible, with proliferation of their convenience stores as the driving force. The idea at the time was to capture as big a share of the market as was possible, before competition moved in. In many of these stores there was a lack of research into the target market, there was insufficient training and information for the dealers/operators and product range was haphazard. These problems themselves were exacerbated as the number of stores grew. The objective of this study is to analyse TOTAL's convenience store location decision making process, external image and internal layout.

With the steady declining birth rate in Taiwan, and with the increasing proportion of college students in the population, the main sources of staff of convenience stores are reduced by a wide margin. In addition, constant increase in the number of convenience stores in Taiwan. All these factors cause high flowing rate of staff in the convenience stores and manpower shortage in the convenience stores. Even though every convenience store has been put into sizable resources and diligent workers are recruited, the results are not obvious in a short term. So has the traditional hiring type been already unable to accord with the human resource demand in convenience store? Does employee dispatching become operator's new manpower source and option of convenience stores? The employee dispatching has been prevailing in other countries for many years, and the advantages and drawbacks of employee dispatching have been widely studied, both domestically and internationally, via enterprises that use employee dispatching. But could these advantages and drawbacks also appear in every industry when the employee dispatching is used? Could convenience stores use employee dispatching to solve the problems in human resource? This study gets the present human recruit predicament, and understand every leaguer¡¦s cognition of topic to employee dispatching. We use in-depth interview, interviewing the shop managers with outstanding performance, to study that if dispatching industry are suitable for the industry of convenience stores, to provide the reference basis for the dispatching industry proprietors when they consider entering the industry of convenience stores, and also to offer useful relevant information to future studies. Originally discover: 1. It is ubiquitous that the manpower recruited problem of convenience stores, even if the national remarkable shop managers are long and no exception. 2. It belongs to more general impressions to the cognition that employee dispatching to the leaguers of convenience stores, but for dispatched worker's doubt to be higher than (the employee dispatching) its advantage (that) far. 3. Leaguers will have the cognitive much genera of advantage to expect to employee dispatching, but can not cut the true basis. 4. Leaguers have cognitive of employee dispatching shortcoming is it reverse side influence that dispatched worker might bring and to injury that retail operation. 5. Leaguers are that full of more doubt to employee dispatching, but they still have full expect to that it might solve to manpower problem in the retail operation. 6. Employee dispatching is present unsuitably in the convenience store industry.

Zugl.: Zürich, Univ., Diss., 2006

This thesis investigates the usefulness and reliability of consumers' decision-making style dimensions across the Copeland's (1923) convenience, shopping and speciality product classification. In addition, it also explore the relationships of the differences of consumers' age, household size, job type, income, marital status, child existence in household and gender, and the consumers' decision-making style dimensions. The findings indicate that different profiles of consumers' decision-making style dimensions are formed in different product classes, reflecting the significant product class effect on consumers' purchase behaviour across different product classes. It also suggests that consumers differ along these valid and reliable dimensions when dealing with products from the respective product classes. Product intangibility is also found to be positively related to the dimensionality of consumers' decision-making styles. Relatively, the differences in consumers' age and types of jobs are found to be strongly related to the differences of consumers' decision-making styles. While, differences in income and child existence in household are moderately related, and marital status, gender and household size are weakly related to the differences of consumers' decision-making styles. These variables provide more information on how consumers differ along their decision-making style dimensions. Methodologically, this study uses structural equation modeling in generating the measurement model, other studies in the same area which rely only on the exploratory factor analysis technique. The generated measurement model provides a good starting point for the study on consumers' decision-making styles in the UK environment. This study uses heterogeneous samples to represent the general public in contrast to the student samples used in the earlier studies. Discussions on the theoretical and managerial contributions, research limitations and suggestions for further research summed up this thesis.

Thesis (M. Sc.)(Consumer science)--University of Pretoria, 2008. / Includes bibliographical references. Available on the Internet via the World Wide Web.

Zugl.: Zürich, Universiẗat, Diss., 2006.

Zugl.: Vallendar, WHU - Otto Beisheim School of Management, Diss., 2009

No description available.

Convenience retailing in South Africa is currently experiencing a unique evolution due to the inception of modernised garage convenience stores. Little is known about the actual impact this has had on the fast-moving-consumer-goods market. Furthermore, even less research has been targeted at the young consumers growing up in this digital and more demanding Millennium. This report investigates the role that convenience stores play in the market place with regards to children. It examines the various influences that affect a child’s preferences in store patronage and what retailers can do to maximise their offerings to young consumers. Garage convenience stores and traditional cafés are the primary store targets whilst children aged 9 to 12 (The Millennium Generation) are the specific consumer targets. The research results revealed how children have become more street savvy and that retailers cannot easily pull the wool over their eyes. Kids have become more knowledgeable and demanding, making it that much tougher in the convenience store industry. The fact that younger consumers also have more spending power, are extremely safety conscious and are aware of kid discrimination adds to the pressure. Surprisingly, cafés seem to be more popular with the Millennium Generation than one would initially think. The empirical study verified these findings, leading to a proposed strategic agenda for guiding convenience retailers on how to approach the Millennium Generation and strengthen consumer ties. Consistency, uniformity, loyalty programmes and pricing schemes are some of the typical areas that are addressed. With the implementation of this study’s suggested recommendations, convenience stores should be able to appeal to the Millennium Generation and ensure a healthy mutually advantageous relationship. Failing to heed the importance of the Millennium Generation will inevitable lead to serious business complications in the future. / Prof. C.J. Jooste