The demographics of community colleges are rapidly changing. The culture composition of the student population in community colleges has expanded, and includes larger percentages of African Americans, Asian/Pacific Islanders, Hispanic Americans, and Native Americans than are found in other higher education institutions. The purpose of this phenomenological study was to examine the lived experiences of 10 community college leaders, consisting of 4 administrators, 5 faculty members, and 1 faculty/administrator, in their attempt to adapt to the changing demographics of the student population. Multicultural lens, the conceptual framework for the study, helped guide leaders in assessing their levels of multicultural sensitivity and competence in relation to the culturally diverse student population. Data were collected through face-to-face interviews; these data were then sorted, coded, and analyzed for central themes. The emergent themes'factors in leaders adapting to the changing student demographics'included leaders' educational, personal, work, and leadership experiences. The leaders' lived experiences contributed to them identifying with and understanding the various educational, family, financial, and cultural challenges these students encounter. The results of the study might help administrators, faculty, staff, and trustee boards continue valuing and promoting an environment of inclusion by improving the policies and practices related to student diversity and student success.

Workplace bullying is creating negative physical and psychological effects on employees and has a serious impact on the organisations’ bottom line. Workplace bullying has been related to excessive absenteeism, high employee turnover and hostile work environments. However, no recent studies on the prevalence of workplace bullying in the South African context are available. This is important because of the multicultural, multiracial composition of the South African workforce, and socio–demographic factors such as race, gender, age, education level and type of industry should be investigated to determine if differences exist with regard to the experience of workplace bullying. The personality resource, sense of coherence, should add an important element to this study, as the results could offer an important indicator for managers to change the employee’s environment in order to render the stimuli to which they are exposed more understandable, significant and manageable. In South Africa, diversity, multiculturalism, affirmative action and equal employment opportunity are words in common currency in a newly democratic country. Literature suggests that if diversity within African organisations is positively experienced, it could enhance harmony and effectiveness within that organisation. The objectives of this study were to 1) determine the relationship between workplace bullying, socio–demographic characteristics, sense of coherence and diversity experiences according to the literature; 2) to determine how frequently employees in South Africa experience acts of workplace bullying; 3) to determine if there are significant differences between socio–demographic groups (including race, gender, age, education and industry) with regards to workplace bullying; 4) to determine if there are significant differences between the different types of bullying (direct, indirect, supervisor and colleague bullying) with regards to sense of coherence; and 5) to determine if there are significant differences between the different types of bullying (direct, indirect, supervisor and colleague bullying) with regard to diversity experiences. An availability sample (N = 13 911) was utilised to determine the prevalence of workplace bullying in a sample of South African employees. Frequencies were used to determine the prevalence of workplace bullying for the total sample and MANOVA was used to determine differences between the groups. The results indicated that workplace bullying is a prevalent problem in South Africa, as people experience frequent overall bullying (4% reported being often bullied; 31,1% reported being always bullied). On the socio–demographic characteristics, Blacks experienced a higher level of workplace bullying in comparison with the other race groups, and men and women experience statistically significant differences with regards to workplace bullying. It was evident that older employees experience statistically significantly lower levels of bullying, and a statistically significant difference between those employees with a secondary and tertiary education was found. It seems that the highest levels of direct bullying by supervisors occurred in the government industry, followed by the mining industry. Individuals with a higher SOC experienced lower levels of bullying compared to individuals with a lower SOC. Statistically significant differences were found on all bullying dimensions with regards to diversity experiences. Recommendations were made for future research and organisations. / Thesis (M.Com. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2012.

Workplace bullying is creating negative physical and psychological effects on employees and has a serious impact on the organisations’ bottom line. Workplace bullying has been related to excessive absenteeism, high employee turnover and hostile work environments. However, no recent studies on the prevalence of workplace bullying in the South African context are available. This is important because of the multicultural, multiracial composition of the South African workforce, and socio–demographic factors such as race, gender, age, education level and type of industry should be investigated to determine if differences exist with regard to the experience of workplace bullying. The personality resource, sense of coherence, should add an important element to this study, as the results could offer an important indicator for managers to change the employee’s environment in order to render the stimuli to which they are exposed more understandable, significant and manageable. In South Africa, diversity, multiculturalism, affirmative action and equal employment opportunity are words in common currency in a newly democratic country. Literature suggests that if diversity within African organisations is positively experienced, it could enhance harmony and effectiveness within that organisation. The objectives of this study were to 1) determine the relationship between workplace bullying, socio–demographic characteristics, sense of coherence and diversity experiences according to the literature; 2) to determine how frequently employees in South Africa experience acts of workplace bullying; 3) to determine if there are significant differences between socio–demographic groups (including race, gender, age, education and industry) with regards to workplace bullying; 4) to determine if there are significant differences between the different types of bullying (direct, indirect, supervisor and colleague bullying) with regards to sense of coherence; and 5) to determine if there are significant differences between the different types of bullying (direct, indirect, supervisor and colleague bullying) with regard to diversity experiences. An availability sample (N = 13 911) was utilised to determine the prevalence of workplace bullying in a sample of South African employees. Frequencies were used to determine the prevalence of workplace bullying for the total sample and MANOVA was used to determine differences between the groups. The results indicated that workplace bullying is a prevalent problem in South Africa, as people experience frequent overall bullying (4% reported being often bullied; 31,1% reported being always bullied). On the socio–demographic characteristics, Blacks experienced a higher level of workplace bullying in comparison with the other race groups, and men and women experience statistically significant differences with regards to workplace bullying. It was evident that older employees experience statistically significantly lower levels of bullying, and a statistically significant difference between those employees with a secondary and tertiary education was found. It seems that the highest levels of direct bullying by supervisors occurred in the government industry, followed by the mining industry. Individuals with a higher SOC experienced lower levels of bullying compared to individuals with a lower SOC. Statistically significant differences were found on all bullying dimensions with regards to diversity experiences. Recommendations were made for future research and organisations. / Thesis (M.Com. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2012.

In recent years, the role of diversity has become increasingly important and present – both in society and at the workplace. Diversity, that is any attribute that people might use do distinguish between self and others, is a topic that is visible in several areas and that has challenging implications, both for organizations and for society as a whole. It is a multilevel construct that needs a holistic approach - but so far, most of the research on diversity is limited to the team level, without reflecting on implications for other levels and interactions with other levels of diversity. The first objective of this dissertation is to examine whether approaches of organizational diversity research, namely faultlines, are applicable to the societal level and whether they are useful on this level to explain phenomena of societal relevance. Second, we investigate whether diversity trainings on the team-level can help meet these challenges by teaching useful competencies. And third, we explore whether characteristics on the individual level, namely intrapersonal diversity, enable people to overcome the challenges of diversity which will ultimately also contribute to meet the challenges of diversity on the societal level. On the basis of the combination of findings on diversity at three different levels and the introduced multi-level model, new hypotheses at different levels of analyses can be formulated and subsequently tested.:1. Introduction 2. Core Constructs and Conceptual Clarifications 3. Theoretical Framework 4. Status Quo of Diversity Research 5. Overview of the Research Program 6. Does Social Context Predict Voting for Far-Right Parties? A Study on Societal Faultlines and Voting Behavior in East Germany 7. When Diversity is Something New: Enhancing Diversity Beliefs among Apprentices 8. Intrapersonal Diversity: We Like what we are 9. General Discussion / Diversität hat in den letzten Jahren zunehmend an Bedeutung und Präsenz gewonnen – sowohl in der Gesellschaft als auch am Arbeitsplatz. Diversität, also jedes Merkmal, das Menschen dazu nutzen können, sich selbst als unterschiedlich von anderen Personen wahrzunehmen, ist in vielen Bereichen sichtbar und stellt sowohl für Organisationen als auch für die Gesellschaft als Ganzes eine große Herausforderung dar. Es ist ein Mehrebenen-Konstrukt, das einen ganzheitlichen Ansatz erfordert – die bisherige Forschung zu Diversität beschränkt sich jedoch größtenteils auf die Gruppenebene, ohne Auswirkungen auf oder Interaktionen mit andere Ebenen von Vielfalt zu berücksichtigen. Das erste Ziel dieser Dissertation ist es zu prüfen, ob Ansätze der organisationalen Diversitätsforschung, namentlich Faultlines, auf die gesellschaftliche Ebene übertragbar sind und ob sie auf dieser Ebene nützlich sind, um gesellschaftlich relevante Phänomene zu erklären. Zweitens untersuchen wir, ob Diversitätstrainings auf Gruppenebene helfen können, diese Herausforderungen zu meistern, indem sie nützliche Kompetenzen vermitteln. Und drittens untersuchen wir, ob Eigenschaften auf der individuellen Ebene, namentlich intrapersonelle Diversität, Menschen dazu befähigen, die Herausforderungen von Diversität zu bewältigen, was letztlich auch dazu beitragen wird, den Herausforderungen von Diversität auf gesellschaftlicher Ebene gerecht zu werden. Auf Basis der Kombination von Diversitätserkenntnissen auf drei unterschiedlichen Ebenen und dem vorgestellten Mehrebenen-Modell können neue Hypothesen auf unterschiedlichen Analyseebenen formuliert und anschließend überprüft werden.:1. Introduction 2. Core Constructs and Conceptual Clarifications 3. Theoretical Framework 4. Status Quo of Diversity Research 5. Overview of the Research Program 6. Does Social Context Predict Voting for Far-Right Parties? A Study on Societal Faultlines and Voting Behavior in East Germany 7. When Diversity is Something New: Enhancing Diversity Beliefs among Apprentices 8. Intrapersonal Diversity: We Like what we are 9. General Discussion