Master of Arts / Department of Sociology, Anthropology, and Social Work / Robert K. Schaeffer / Informal markets are prevalent all over the globe. The work done in such markets is often for the purposes of supplementary or subsistence income and it is done by men, women, and children. The purpose of my research was to understand how micro-informal markets are created by informal workers in Manhattan, Kansas. This was done through examining how informal workers used their social networks to find customers and how customers used their social networks to find informal goods and services produced by such workers, or more specifically, how micro-informal markets were created. This builds on the economic theory of embeddedness, which states social relations are an important part of the exchange process even in today's capitalistic market economy. In addition, my research also looked at why customers consumed from informal workers, why informal workers decided to go into business for themselves, how the city of Manhattan, Kansas viewed informal workers and whether city officials and affiliates encouraged informal businesses or not.

This thesis investigates the management of social capital processes as they are accomplished-understood, experienced and shaped-by owner-managers. The aim of the thesis is to develop a deeper understanding of the management of social capital processes, to achieve a greater congruence between real-life perspectives and experiences and social capital literature. The thesis argues that social capital is situational, and in the economic situation the theory has been bounded by rational choice framing assumptions. The research problem is that claims for the universality of the economic way of looking at life, and for looking at social capital processes are over-stated. Predicated on this insight the research investigates economic notions of rationality, and low and non-rationality, as well as their inter-dependence in the management of social capital processes. The research follows a qualitative approach for data collection, with flexible pre-coding to guide the research where to look, while retaining an inductive openness to emergent data. The research population is drawn from SME owner-managers in the service and retail sectors, who were researched over two years using semi-structured interviews, observation, and by researcher participant observation. The thesis presents a number of contributions to knowledge. First, the thesis offers an in-depth, single source review explicating the meaning of the economic form of social capital, with reference to its intellectual antecedents, conceptual debates and key theoretical authors. The second (emergent research) contribution is to identify the significance of ethics and autodidactic reading for managing social capital processes. The third (theoretical) contribution argues for an expanded social capital perspective, beyond the prevailing and over-confident rational framing assumptions, and also for a new holistic ontological understanding. The fourth contribution is to identify a number of generic processes which can guide the management of social capital processes.

As a part of multinational corporations (MNCs), subsidiaries operate in distinct host countries and have to deal with their external context. Host country political embeddedness, in particular, helps subsidiaries to obtain knowledge and understanding of the regulatory and political context, and to get access to local networks. Moreover, they get some guidance and support from their headquarters. Distance between MNC home and host countries, however, alienates subsidiaries from the MNC and influences the extent of subsidiary host country political embeddedness. We suggest that the host country political and regulatory context moderates the effect of distance on subsidiary host country political embeddedness by reducing the need and/or value of headquarters support. Using a sample of 124 European manufacturing subsidiaries, we find that distance (space) and context (place) matter jointly: the impact of distance is stronger for subsidiaries that operate in host countries with low governance quality and low political stability in place.

Service-learning (SL) is a socially embedded and experience-based pedagogy that develops the link between theory and practice through community engagement. It fosters learning outcomes for students and benefits for community members. This thesis builds on recent applications of the pedagogy and advances our understanding of SL by studying a limit case of student autonomy in the absence of faculty intervention. Student-community and peer-to-peer relationships are particularly influential on students' lived experience if their interactions are unmediated by educators. This thesis firstly explores how students enact SL if left to their own devices. Secondly, by adopting a relational embeddedness perspective, it investigates the influence of student-community and peer-to-peer relations on participants' learning experience. An organisational (“at-home”) ethnography in a student-led social enterprise yielded insights into the two streams of research. The findings suggest that students' learning process consisted of a blend of emergent and deliberate micro learning processes that highlight the importance of - among other components of students' learning experience - role enactment, student autonomy, peer engagement, informal learning, and community co-education. With regards to the relationality of this limit case of SL, community and peer relations had an enabling and constraining influence on student learning. The findings further speak to the causality of such impact and suggest that the nature of inter-personal relationships determined the effects they had on students' experiential basis for learning. These findings contribute to the debate about the promise, effectiveness, and principles of SL in business and management education by problematizing student autonomy and faculty intervention. Moreover, this thesis responds to a gap in the literature and sheds light on the relationality of the pedagogy.

Significant structural changes in the retail sector, due to retailer consolidation within and across countries as well as retailer internationalisation, lead to significant changes of the sales function within the FMCG industry. Whilst formally sales functions acted traditionally predominantly locally, manufacturers are recently pressured to act more integrated, i.e. centrally, regarding its sales function. From an IB perspective this study strives to investigate into the result of the competing forces for integration and responsiveness at the manufacturers side in the special context of Germany, being a pivotal market for this industry. Identifying the potential division of strategic sales activities between subsidiary and HQ, the study investigates into how such division impacts on the subsidiary market performance. Using the I/R framework as a starting point, network theory and the concept of subsidiary importance are utilized to understand the interrelationships a subsidiary is embedded in and its potential strategic importance to the wider MNE. The framework connects the antecedents of the division of strategic sales activities between HQ and subsidiary, to subsidiary market performance. The research follows a mixed-method approach using contextualising interviews and a quantitative survey. The data analysis has been conducted with PLS SEM reflecting both the more explorative character of the study and the relatively small sample size. Empirical evidence showed that most strategic sales decisions are still made at subsidiary level, pointing at a low level of division between HQ and subsidiary. The results show that strong customer relationships as well as the positive impact of a formalised sales strategy, which ideally follows a global strategic framework, seem to be the main contributors to subsidiary market performance. Unexpectedly, subsidiary importance, the visibility and relevance of sales capabilities to other subsidiaries, fails to be a driver for the subsidiary strategic role within the MNE, mainly due to the functional (sales competencies stay rather local) and country (sheer importance of the German market) context of the study. The key contributions of this study are related to the area of IB and the sales literature. This study adds to the extant IB literature from a downstream value chain perspective supporting existing findings regarding the network theory and subsidiary market performance. The irrelevance of the concept of subsidiary importance highlights the importance of the empirical context in IB research. Finally, the study sheds light on the sales function from a strategic perspective in the IB context and thus adds to the sparse literature regarding the sales strategy as well as it starts bridging both fields.

Integrating distance research with the behavioral strategy literature on MNC headquarters-subsidiary relations, this paper explores how the distance between headquarters and subsidiaries relates to value added by the headquarters. We show for 124 manufacturing subsidiaries in Europe that, on average, distance is unrelated to value added by headquarters but that this effect is contingent upon the extent to which the subsidiary is locally embedded. Only after a certain threshold level of subsidiary embeddedness, distance is negatively related to headquarters value added. This effect is more pronounced for cultural, economic, and administrative distances than for pure geographic distance, highlighting the critical role of contextual variation for MNCs.

Prospective education leaders face challenges in a demanding environment often lacking critical resources necessary to make a difference in schools. The potential to acquire these resources may be found in the mentoring relationships formed during internships in educational leadership preparation programs. A lack of understanding exists regarding variations in the nature of these mentoring relationships—specifically in terms of relational embeddedness—the type and degree to which partners form ties embedded within a social relationship. Variations in relational embeddedness may impact mentoring quality and the potential to acquire the resources needed to succeed in demanding school environments. Theoretical frameworks in mentoring and social network theory were used in this quantitative study to examine the nature of relational embeddedness and its association with a variety of internal and external factors, which may influence the potential relational embeddedness developed in these relationships. Internal factors such as sex and behavior characteristics of both the perspective education leaders and their mentor principals, as well as previous relationship history were among the variables associated with relational embeddedness. This study lays theoretical groundwork and suggests directions for future research regarding relational embeddedness as a means to influence the mentoring quality needed to acquire resources for effective school leadership outcomes. This study also provides practical implications for administrators in educational leadership preparation programs regarding the multidimensional nature of relational embeddedness and the internal and external factors associated with its development.

The turnover cost of specialized employees in the oil and gas industry can exceed 400% of an employee's annual salary. The purpose of this multiple case study was to explore successful strategies that oil and gas company managers used to retain specialized employees. The specific population for the study was 8 managers from 4 oil and gas companies in a metropolitan city in the southern United States, which included 5 hiring managers and 3 engineering managers who had demonstrated success in retaining specialized employees. The conceptual lens used in this research study was the job embeddedness theory. Study data were collected through semistructured interviews, observations of participants' nonverbal cues, a review of company documents, and organizational websites. The interview data were analyzed using Yin's 5 steps for qualitative data analysis. The analysis resulted in 3 themes: (a) leadership engagement improved specialized employee retention, (b) flexibility through work–life balance improved specialized employee retention, and (c) monitoring and assessing retention through research tools and data analysis improved specialized employee retention. The implications of this study for positive social change include the potential to provide successful strategies for oil and gas company managers to retain specialized employees, which may contribute to improving promotion from within the oil and gas industry, reducing the study location area unemployment rates, and improving local job economies.

<p><p>Föreliggande studie har haft till syfte att utifrån ett deltagarperspektiv få en förståelse för den studerade organisationens introduktionsaktiviteters möjligheter och begränsningar för lärande och inbäddning av de nyanställda. Introduktionsaktiviteterna innefattar en arbetsplatsintroduktion samt ett formellt introduktionsprogram. De frågeställningar som behandlas är, vad som karaktäriserar de nuvarande introduktionsaktiviteterna och vad de nyanställda beskriver att de lärt sig genom att delta i aktiviteterna. Vidare behandlas, på vilket sätt introduktionsaktiviteterna har varit ett stöd för de nyanställdas inbäddning på arbetsplatsen samt vilka omständigheter som förefaller vara viktiga för att aktiviteterna ska kunna bidra till en positiv inbäddning för den nyanställde. Ansatsen har varit inspirerad av ett hermeneutiskt perspektiv i strävan efter en förståelse för deltagarnas föreställningar om introduktionsaktiviteterna. Förståelsen har skapats  genom en pendling mellan del och helhet i en hermeneutisk cirkel. En metodtriangulering har tillämpats för att besvara studiens syfte och frågeställningar. Designen har inneburit fyra delar, där dagbokstudier och intervjuer med nyanställda har varit den huvudsakliga insamlingsmetoden för empirin. Resultaten har diskuterats med stöd av tidigare forskning om introduktion av nyanställda samt genom att applicera kognitiva och kontextuella lärandeteorier. Studiens resultat har utmynnat i en modell som visar vilka omständigheter  i de formella och informella introduktionsaktiviteterna som möjliggör och begränsar ett lärande och inbäddning av de nyanställda. Möjligheter till lärande och inbäddning gynnas av trygghet, aktivt deltagande, legitimitet och utveckling. Begränsningar till lärande och inbäddning utgörs av osäkerhet, passivt deltagande, utanförskap och stagnering. Dessa möjligheter och begränsningar för lärande och inbäddning förhåller sig till varandra i en cirkulär process, där kontexten inverkar.</p></p>

Problem description: This study of relationship embeddedness in the construction industry is conducted within the network of the case company Peab AB and limited to their project operations in Finland. The industrial marketing theories, sociological embeddedness theories and construction industry characteristics are forming the foundation of the theoretical framework. The current academic literature has revealed two contradictive approaches of favorable level of relationship embeddedness in the construction industry setting. Therefore, this thesis aims to reveal how embeddedness from structural and relational perspective influences to Peab network relationship development by example of two projects and whether they are developing towards the embedded, high-involvement and closer or arm’s length type of relationships. Purpose of the research: The purpose of this paper is to examine how embeddedness from structural and relational perspective influences relationship development and to reveal which level of embeddedness is favored in the construction industry network by examining two projects of Peab AB. Research question: How does embeddedness influence Peab’s business relationships within its existing network in the construction industry? Methods: This study consists of qualitative research with a case study method, where the chosen case company is Peab AB. The empirical data was gathered by conducting five semi-structured in-depth interviews from the key persons of two different construction projects including the top managers of Peab Foundation Sweden and Peab Infra, Peab Industry/MBR and Tensicon. Interviews revealed in detail two different project conditions from bidding process, selecting the subcontractors, actual performance and adjustment requirements and conditions for cost related and loyal relationship conditions. The theory part in this research consists of theories concerning industrial marketing, construction industry characteristics and sociological theories that were searched through carefully selected academic articles, journals, books and e-books. Conclusion: The Peab network supports closer internal ties and longer-term-oriented external ties, and therefore, the internal ties tend to become stronger compared to the external ties. Structural and relational embeddedness are complimenting and overlapping perspectives and it is recommendable to consider both dimensions when examining relationship development. It should be noticed that the embeddedness has many variations and levels, and therefore, the network and the industry conditions should be examined thoroughly as they all influences the business relationship development. In the Peab network the low price and close relationship goes hand in hand. Nearly always the lowest price determines who gets the project, but through the trusted relationship the price can be adjusted.