The need for nurses to become culturally competent is well documented in transcultural nursing literature. The subjective multidimensional nature of pain makes it imperative for nurses to use assessment methods that are culturally congruent. This study set out to explore the differences and similarities in conceptualization, experience, expression and management of pain between nurses and clients in the United Arab Emirates. The purpose of the study was to develop guidelines in the cultural pain assessment in the UAE context. The findings confirmed that nurses rely on biomedical approaches in assessment and relief of pain; clients were found to rely on the family for emotional support and on nurses for pharmacological interventions. Clients used sensory descriptors, and analogy when describing pain, nurses relied on the technical background and experience. Religious factors had a significant impact on clients' pain behavior. This study offers nurses new insights into cultural assessment of pain. / Health Studies / M. A. (Health Studies)

Health and safety issues have always been a major problem and concern in the construction industry. Wherever reliable records are available, construction is found to be one of the most dangerous on health and safety criteria, particularly in developing countries. Efforts have been made to address this problem, but the results have been far from satisfactory, as construction accidents continue to dominate the overall construction industry. Despite the programs implemented by government authorities and measures introduced by companies themselves, the number of construction accidents still remains alarmingly high. In developing countries, safety rules usually do not exist; if they do, the regulatory authority is usually very weak in implementing such rules effectively. The UAE is one of developing countries that are currently enjoying a strong growth in construction activities. Unfortunately, some sectors of its construction industry suffer from poor safety and health conditions. Any framework of the existing occupational and health conditions is fragmented and inadequately enforced, making construction sites more hazardous. It may even be argued that relevant regulations are outdated and irrelevant in day-to-day construction operations. From this perspective this research explores the approved methods adopted in the UK in order to improve the existing code of practice in the UAE and thus introduce the foundations on which appropriate health and safety systems may be built. A framework for Health and Safety management in the UK is suggested. To reach this objective an overview of the published materials as well as the legislation has been undertaken. Questionnaires were designed and distributed to potential construction industry players and interview sessions have been conducted to meet the first objective of the project which to determine the health and safety measures currently applied on construction sites. In addition, structured interviews were carried out with selected managers from a selection of construction and oil companies, medium and large size. This thesis specifically, it investigates the safety perceptions, attitudes, and behaviour of construction workers and management safety practices. Based upon the analysis of the results, this study has demonstrated that the majority of those questioned UAE construction companies have a poor degree of risk awareness and do not seems to take health and safety as an important issue.

Thesis (MScPhysio (Physiotherapy))--University of Stellenbosch, 2010. / Patients’ knowledge about the effectiveness of interventions is now recognized as an important facilitator of the implementation of evidence in practice. Evidence-based, patient education programs aim to impart knowledge about the efficacy and effectiveness about interventions to individuals. However, there is currently a lack of structured evidence-based educational programs to educate patients about the evidence-base for interventions prescribed by the health professionals in the field of orthopaedics. OBJECTIVE: The main objective of this study was to develop and validate an Arabic version of an evidence-based educational program for patients who are scheduled to undergo ACL reconstruction surgery in UAE, based on available evidence collated through a systematic review process. METHODS: A systematic review was conducted to generate clinical recommendations which were used to develop the evidence-based educational program. The evidence-based information was derived from secondary research to determine which rehabilitation strategies were most effective in improving outcome measurements following ACL reconstruction surgery. A pre-final draft of the evidence-based educational program was prepared and forward and back translated from English into the Arabic language. Feedback groups of ACL patients and physiotherapists were used to determine the content and face validity of the program. The final draft was validated in a group of 40 ACL patients waiting to undergo ACL reconstruction surgery at Zayed Military hospital and Abu Dhabi Knee and Sports Medicine Centre in the UAE, using checklists. RESULTS: A total of 40 patients undergoing ACL reconstruction surgery consented to participate in this study. All the subjects were male. The age range was between 18 to 38 years old with mean age of 28.5 years (SD 5.75). Most of the patients (65%) underwent ACL reconstruction surgery to the right knee. Of the total sample (n=40), the majority of the subjects who participated in this study (90 %), had ACL surgery for the first time. Most of the responses to the evidence-based educational program checklist were positive. iv CONCLUSION: It can be recommended that the newly-developed evidence-based educational program is a valid tool which can be given to ACL patients prior to ACL reconstruction to prepare them for the rehabilitation postoperatively. By informing patients of their condition, the expected outcomes of their condition and the effect of doing exercises to improve their condition, the patients will be more encouraged to partake in rehabilitation, as they know it is for their own good. This will ultimately improve overall patient care and improve management of ACL patients.

Le développement de puissantes compagnies aériennes bénéficiant d’un soutien évident d’acteurs politiques qui ont (re)lancé leurs activités vient poser d’importants défis pour le secteur aérien international. De fait, de nombreuses entités politiques perçoivent le transport aérien comme un outil indispensable afin de promouvoir leurs intérêts et s’imposer davantage sur la scène internationale. Les cas des émirats de Dubaï, d’Abu Dhabi et du Qatar, ainsi que de la Turquie illustrent pleinement la façon dont des acteurs politiques utilisent le développement d’une compagnie aérienne localement basée en fonction d’objectifs qui leur sont propres. La croissance inédite d’Emirates Airline, Etihad Airways, Qatar Airways et Turkish Airlines vient toutefois bouleverser l’évolution de la connectivité aérienne mondiale, tandis que les nombreux acteurs de l’aérien peinent à s’accorder sur la mise en œuvre d’un cadre de portée internationale censé garantir l’existence d’une « concurrence loyale » entre les transporteurs, sur fond d’intérêts divergents. Le contrôle de la connectivité constitue en effet un instrument de soft power qui vient renforcer la position des acteurs qui l’utilisent, tout en créant des liens de/d’(inter)dépendance croissants. Les autorités politiques adoptent toutefois des approches différenciées afin de développer leur soft power, tandis que l’Union européenne s’avère être, pour l’heure, en retrait d’une telle dynamique. / The growth of strong airlines benefiting from a large support of political stakeholders who have (re)launched their activities is leading to important challenges for the international air transport sector. Numerous political entities perceive aviation as an essential tool to promote their interests and to gain more international recognition. The cases of the emirates of Dubai, Abu Dhabi and Qatar, but also Turkey are fully showing how political stakeholders use the development of a locally based airline according to their own goals. The large growth of Emirates Airline, Etihad Airways, Qatar Airways and Turkish Airlines is disrupting the air connectivity evolution at a worldwide scale, while numerous aviation stakeholders do not reach to agree on an international framework aiming to safeguard a “fair competition” between air carriers, in a context of differing interests. Thus, the control of air connectivity forms a soft power instrument strengthening the position of stakeholders who are using it while creating in the meantime growing (inter)dependence links. Political authorities adopt however differentiated approaches in order to expand their soft power, whereas the European Union is, for now, staying away of such a dynamic.

The need for nurses to become culturally competent is well documented in transcultural nursing literature. The subjective multidimensional nature of pain makes it imperative for nurses to use assessment methods that are culturally congruent. This study set out to explore the differences and similarities in conceptualization, experience, expression and management of pain between nurses and clients in the United Arab Emirates. The purpose of the study was to develop guidelines in the cultural pain assessment in the UAE context. The findings confirmed that nurses rely on biomedical approaches in assessment and relief of pain; clients were found to rely on the family for emotional support and on nurses for pharmacological interventions. Clients used sensory descriptors, and analogy when describing pain, nurses relied on the technical background and experience. Religious factors had a significant impact on clients' pain behavior. This study offers nurses new insights into cultural assessment of pain. / Health Studies / M. A. (Health Studies)

Concept of arbitration has been prevalent, historically, in the Middle East since the early days of Islam. The arbitral process has been problematic in the UAE however, it has not been until recently that the UAE has recognized the importance of arbitration as a powerful dispute resolution alternative and revised its legislation to accommodate the proceedings of domestic and international arbitration. In the past, foreign investors have been reluctant to select the UAE seat for their arbitration proceedings. There has been a perception that, as a general rule, the practice of international commercial arbitration in the Middle East is still in its infancy. The UAE is now demonstrating to the international community that it has the necessary infrastructure and laws in place to successfully count itself as one of the key arbitration players, alongside London, Paris and Hong Kong. This has been the result of the UAE updating their laws, reforming dispute resolution practice and procedures and through the establishment of key regional arbitration centres. The UAE's accession to the New York Convention was also seen as a significant step in demonstrating the UAE's commitment to foreign investors and the international community. Under Federal Decree No. 43 of 2006, the UAE managed to accede to the New York Convention. The UAE's accession is considered as a mile stone towards provision for a more straightforward arbitral process and enforcement of foreign arbitral awards in other Convention states. As a recent development, the UAE has evidenced the joint venture between the Dubai International Financial Centre ('the DIFC') and the London Court of International Arbitration ('the LCIA'), in February 2009, to create the DIFC-LCIA Arbitration Centre ('the DIFC~LCIA'). The DIFC-LCIA operates alongside the longer-established Dubai International Arbitration Centre ('the DlAC'). Both offer their own procedural rules and regulations for the amicable settlement of disputes through arbitration. The Courts role is vital in an arbitral proceeding in any jurisdiction. Although arbitration is believed as a court-free, independent forum for dispute resolution; the court plays fundamental role to ensure that the arbitral proceeding is taking place in a moderate and independent decorum. The UAE Court's role towards the International commercial arbitration has been very problematic and the courts historically used to intervene in the arbitral proceeding over tiny issues. The new UAE arbitration laws has changed the situation and curtailed the courts powers to interfere the arbitral proceeding. At present, the arbitration in the UAE is more independent and straightforward. The proposed UAE arbitration law has much more similarities with the Model Law UNCITRAL and meets the International standards. A lot of work still has to be done in order to make the arbitration more independent, straightforward and friendly in the UAB. The Court's role is vital and is required to be more supportive then it is at present in the arbitral process.

This research seeks to discover what happens to students’ English language skills while studying in English-medium classes in UAE universities, and to look at how this compares with what instructors and students think happens to students’ English proficiency during the four years of study. This is explored through a retrospective panel study using a test/retest method to investigate score gains on the IELTS exam after four years of undergraduate study. Student and teacher beliefs about how English-medium instruction (EMI) affects language proficiency, the need for language support after admission, and the selection and delivery of course materials are discussed in conjunction with the research findings, leading to recommendations for institutions whose primary goal in using EMI is to increase proficiency. This research continues the exploratory research of Elder and O’Loughlin (2003) and O’Loughlin and Arkoudis (2009) regarding score gains in IELTS after a course of study, but this study is situated in a society where the language of instruction is not the language of communication for the students outside the university and at home. The research findings indicate that there is a statistically significant score gain in all four of the English-language skill areas that are tested by the IELTS exam after four years of EMI for the participants in this study. The most gain occurred in the area of speaking, followed by reading, writing and then listening. Results from questionnaires and interviews indicate that students and teachers have different perceptions regarding language ability and the problems associated with the use of English for instruction. Students generally do not feel that studying in English causes problems for them, and they rate their ability in listening, reading, writing and speaking as good to excellent. On the other hand, teachers do not feel their students’ language ability meets expectations for students studying in an English-medium environment and think that their students are especially weak in the areas of writing and listening. Teachers feel that they must make adaptations to course content and assessment criteria due to students’ language ability. The research indicates that institutions whose goal it is to increase language proficiency through EMI need to have clear instructional goals in place for language development along with support systems for teachers and learners throughout the entire educational experience and not just in pre-academic support programs.

The transition process to ICT (Information and Communication Technology) has had significant influence on different aspects of society. Although the computerisation process has motivated the alignment of different technical and human factors with the expansion process, the technical pace of the transition surpasses the human adaptation to change. Much research on ICT development has shown that ICT security is essentially a political and a managerial act that must not disregard the importance of the relevant cultural characteristics of a society. Information sharing is a necessary action in society to exchange knowledge and to enable and facilitate communication. However, certain information should be shared only with selected parties or even kept private. Information sharing by humans forms the main obstacle to security measure undertaken by organisations to protect their assets. Moreover, certain cultural traits play a major role in thwarting information security measures. Arab culture of the United Arab Emirates is one of those cultures with strong collectivism featuring strong ties among individuals. Sharing sensitive information including passwords of online accounts can be found in some settings in some cultures, but with reason and generally on a small scale. However, this research includes a study on 3 main Gulf Cooperation Council (GCC) countries, namely, Saudi Arabia (KSA), United Arab Emirates (UAE) and Oman, showing that there is similar a significant level of sensitive information sharing among employees in the region. This is proven to highly contribute to compromising user digital authentication, eventually, putting users’ accounts at risk. The research continued by carrying out a comparison between the United Kingdom (UK) and the Gulf Cooperation Council (GCC) countries in terms of attitudes and behaviour towards information sharing. It was evident that there is a significant difference between GCC Arab culture and the UK culture in terms of information sharing. Respondents from the GCC countries were more inclined to share sensitive information with their families and friends than the UK respondents were. However, UK respondents still revealed behaviour in some contexts, which may lead potential threats to the authentication mechanism and consequently to other digital accounts that require a credential pass. It was shown that the lack of awareness and the cultural impact are the main issues for sensitive information sharing among family members and friends in the GCC. The research hence investigated channels and measures of reducing the prevalence of social engineering attacks, such as legislative measures, technological measures, and education and awareness. The found out that cultural change is necessary to remedy sensitive information sharing as a cultural trait. Education and awareness are perhaps the best defence to cultural change and should be designed effectively. Accordingly, the work critically analysed three national cybersecurity strategies of the United Kingdom (UK), the United States (U.S.) and Australia (AUS) in order to identify any information security awareness education designed to educate online users about the risk of sharing sensitive information including passwords. The analysis aimed to assess possible adoption of certain elements, if any, of these strategies by the UAE. The strategies discussed only user awareness to reduce information sharing. However, awareness in itself may not achieve the required result of reducing information sharing among family members and friends. Rather, computer users should be educated about the risks of such behaviour in order to realise and change. As a result, the research conducted an intervention study that proposed a UAE-focused strategy designed to promote information security education for the younger generation to mitigate the risk of sensitive information sharing. The results obtained from the intervention study of school children formed a basis for the information security education framework also proposed in this work.

This thesis investigates the interaction of student learning approaches and course design at a tertiary institution in the United Arab Emirates. The students involved in the study were mostly male students attending an English for academic purposes program. This study employed a mixed methods design utilizing questionnaires and interviews. The students completed the Revised Study Process Questionnaire (R-SPQ-2F) to assess their learning orientation along the deep and surface approach dimensions. The questionnaire results on the deep and surface dimensions were inconclusive. However, the results of a factor analysis suggest a disposition among the students towards attainment of satisfaction from learning. The evidence from the interviews indicates that the students were highly disposed towards practical learning outcomes, especially when these were linked to career skills. Interview evidence also points to the role of social relations amongst the students and with teachers as important learning factors. Finally, the interview analysis suggests the importance of affective factors. The results of separate questionnaires administered to a small group of faculty and the students at large, along with the interview data, indicate that the English for academic purposes courses broadly supported deep learning approaches. However, contextual factors at the college led to a highly structured and outcome based approach to the course curricula. Although the courses may have been supportive of deep learning approaches for most of the students, the courses’ prescriptive and structured approach may not have been optimal for high achievers. The implications of the findings of this study for EAP courses in the Gulf context are discussed as well as their implications for learning theory.

This research examines the introduction of e-performance assessment systems in governmental organizations in the United Arab Emirates. The research also examines the influence of cultural forces in accepting the implementation of technology systems that deal with assessment and evaluation of government employees to facilitate the transitional process from manual to e-performance assessment. The methodology used in this research can be described as follows: first a descriptive method to explain the main management theories underlying employee e-performance, followed by an illustration of the concept of electronic tools, based on what has been written in the relevant literature, then conducting a pilot study. A pilot study was made to reduce uncertainty in survey questions, increase clarity, enhance questionnaire validity, and expand on factors that might affect data analysis, improve research design, and confirm the feasibility of this research study. The conceptual model of this study is determined on the based of literature analysis, the pilot study, and the empirical collection of data. A model for a performance appraisal assessment system is proposed, which shows a statistical significance between performance management, e-performance management, performance assessment, e-performance assessment, and performance standards with both perceived usefulness and perceived ease of use. This study finds that there are numerous factors shapes ethics and norms at the workplace. This study suggests that the United Arab Emirates enjoys highly structured governmental organizations. This primarily results from the naturally inherited characteristics of being a high-context society. The major findings of this research aim to contribute to available literature, as there is currently a distinct shortage of relevant academic work targeting the issue of governmental e-performance systems. Similarly no papers concerning e-performance in a UAE context actually existed prior to this investigation. Therefore, much of the available literature was found to be only semi-relevant.