This study was designed to examine the effects of a Focusing-oriented emotional management method for the student teacher. This study was divided into three parts. The first part of this study was designed to understand how forty-six student teachers managed their emotional distress in life. The second part of this study was designed to examine the effects of the Focusing-oriented emotional management method for the twenty student teachers who participated in this part of the study. The third part of this study was designed to examine the six months follow-up effects for one of the twenty student teachers who participated in the second part of this study. The results of this study suggested that the Focusing-oriented emotional management method is a helpful tool for the student teachers in managing their emotional life.

The purpose of this study is to explore the personality traits, emotional management and teacher efficacy of the junior high school teachers in Tainan City and to analyze if there is any relationship among them. The study is conducted by means of questionnaire survey with ¡§Questionnaire on Personality Traits, Emotional Management and Teacher Efficacy of the Junior High School Teachers in Tainan City.¡¨ 1796 teachers are randomly sampled from 18 junior high schools in Tainan City. Among the collected questionnaires, 624 were valid. The effective questionnaire was 95%. The collected data was analyzed by statistical methods, including mean, standard deviation, t-test, one way ANOVA, Pearson¡¦s product-moment correlation, Canonical correlation, and stepwise multiple regression analysis. Based on the analyzed results, the followings are concluded: 1.The overall personality traits of junior high school teachers in Tainan City are positive , among which the level of ¡§agreeableness¡¨ is the highest. 2.The overall emotional management ability of junior high school teachers in Tainan City is high intermediate , among which the level of ¡§emotional sense¡¨ is the highest. 3.The overall teacher efficacy of the junior high school teachers in Tainan City is high intermediate. Among which, the level of efficacy for instructional strategies and the level of efficacy for classroom management are obviously higher than the level of efficacy for student engagement. 4.The overall personality traits are positive among the junior high school woman teachers who were graduated from university, aged above 51 ,with more than 16 years of teaching experience. 5.The overall emotional management are better among the junior high school woman teachers who were graduated from university, with less 5 year teaching experience. 6.The overall teacher efficacy are higher among the junior high school woman teachers who were aged above 51 and with the teaching experience of more than 26 years. 7.The junior high school teachers who have higher level of ¡§openness¡¨ in these five personality traits have better teacher efficacy. 8.The more positive for personality traits and the higher emotional management, the better teacher efficacy. According to the results and conclusions of this study, the researcher proposes some specific suggestions for the related school or education administration's staff to do further study.

In recent years, the concept of emotion has increasingly been seen as a vital political factor shaping human subjectivity, that is, the process by which one becomes a subject. Emotion is an important component in the neoliberal economy within which well-being is seen to be best advanced by liberating entrepreneurial freedoms and by assuming the interests of workers and companies are commensurate. I approach the job-search process and (un/under)employment as focal spheres in which to examine the everyday production and upkeep of emotional management to produce an employable self. Specifically, I draw on thirteen months of fieldwork at five career development workshops in Arizona to argue that the career advice industry is urging job seeking college educated Americans to use emotional management techniques to become employable in a neoliberal economy. Increasingly precarious employment for college-educated Americans prepares the ground for job seekers to pursue help from career experts. These experts guide job seekers to do emotion work to change their thinking and behavior so that they can be employable professionals ready for the work force. This attempt to repackage and recreate a new employable self is couched in discovering one's "authentic self" discourse, bringing out existing skills, and figuring out what one enjoys doing. Career experts re-frame unemployment and underemployment as a training opportunity for job seekers to become productive people. During these workshops, experts explicitly attempt to blur the boundaries between work and non-work, as well as between social good and profit, which is consistent with the neoliberal economy where the individual is seen as a product or company to be marketed. Therefore, in a neoliberal context, achieving individual well-being involves active incorporation of the personal sphere into the business domain. In addition, a look at the class identities of college educated participants reveals that emotion, particularly a sense of economic security, is also shaping how job-seeking Americans describe their middle-class identity. I illustrate that in the face of decreasing economic opportunities and a tight labor market, very few participants have a negative view of what "middle class" means to them, nor do they describe their class status with an occupation oriented criteria. The majority of participants' descriptions of "middle class" included consumption items, while almost half of them indicated the importance of economic safety, security and the lack of anxiety for basic economic needs. Following and extending on the concept of ontological security, which refers to the constancy of social and material environments, I demonstrate that despite their precarious employment status, participants still believe in the American Dream and they articulate middle-class identity through their ability to continue consuming, even in a more modified form, which allows them to retain a sense of security. This indicates the centralization of safety and security discourses in defining an American middle-class identity.

Background:The society of the 21st century is shaped by a highly competitive environment and a vast amount of uncertainties. To stay competitive and up to date, people must manage other people and their emotions with excellence. Emotional intelligence (EI) has been described as a key function in managing people successfully within companies of today's society. Existing research within the field of the phenomenon has mostly been focusing on the fruitfulness as follows by EI taking place within a company context. However, some researchers argue for the other side of the coin, where the usage of EI may harm people. This area is introduced as the dark side of EI which takes form through emotional manipulation. As emotional manipulation is argued to be present within a company context, it becomes important to investigate how the dark side of EI manifests and affects people within a company context. Purpose: The purpose of this study is to explore how the dark side of EI manifests and affects people within a company context. Method: To fulfil the purpose of this study being of exploratory nature, a qualitative research methodology was employed. The empirical data was collected through semi- structured interviews held with people of various positions within four large Swedish companies. The data has been analysed and interpreted using a general inductive research approach incorporating thematic analysis. Conclusion:This study shows that the dark side of EI exists within a company context. Findings imply the manifestation to start within the top management followed by a hierarchical domino effect throughout the hierarchical levels within the company and is highly dependent on leadership influence. The dark side of EI does not solely manifests in the non-prosocial side of EI, it also appears to manifest within an intermediate zone between prosocial and non-prosocial. The manifestation takes form through gamification techniques being identified as social-, tactic-, and run one over games. People got affected by the manifestation in terms of emotional distance and decreased motivation. Importantly, the degree in which people got affected varied depending on individual concentrations of EI competencies, self- confidence, assertiveness, and familiarity with the individual or the group as explained in the Spectrum Framework from EI to the Dark side of EI created within this research.

The focus of this study was on the regulation and management of emotions among professional nurses in a critical care unit in a private hospital in Gauteng. The aim of this project is to explore and describe the level of resilience of professional nurses, in this case specifically, critical care nurses. The background portrays a journey from emotions and emotional experiences as main focus. The main focus was transformed into sequential emotion regulation and management as precursors to emotional intelligence. An initial literature investigation into emotional intelligence among professional nurses in general indicated that: Much international and national research has been conducted on emotional intelligence among nurses; emotional intelligence is an essential aspect of nursing, as an emotion-laden profession; and emotional intelligence implies positive benefits for nurses. The purpose of this study was to enhance professional nurses‟ regulation and management of their emotions in a critical care unit in a private hospital in Gauteng in order to enhance the level of emotional intelligence. Methodology: A qualitative, phenomenological research design was most suitable for this research that was also explorative, descriptive and contextual and within a case study strategy, combined with the use of interviews. C purposive sampling (Botma, et al., 2010:126) was used to select participants. ASE records included incident reports; organisational records of employee satisfaction, as well as documents that portrayed the care rendered in the unit. Participants were informed about the research by means of a PowerPoint presentation. The sample size was established once the research by saturation of data (Botma et al., 2010:200). Participants were informed about the research by means of a slideshow. Conclusion The results re-confirmed the existence of emotional labour in the critical care unit, as well as the different emotions experienced in the critical care unit. Results reflect the strain critical care nurses need to cope with, and the different ways they use to regulate these emotions and emotional experiences. / Thesis (MCur)--North-West University, Potchefstroom Campus, 2013

The focus of this study was on the regulation and management of emotions among professional nurses in a critical care unit in a private hospital in Gauteng. The aim of this project is to explore and describe the level of resilience of professional nurses, in this case specifically, critical care nurses. The background portrays a journey from emotions and emotional experiences as main focus. The main focus was transformed into sequential emotion regulation and management as precursors to emotional intelligence. An initial literature investigation into emotional intelligence among professional nurses in general indicated that: Much international and national research has been conducted on emotional intelligence among nurses; emotional intelligence is an essential aspect of nursing, as an emotion-laden profession; and emotional intelligence implies positive benefits for nurses. The purpose of this study was to enhance professional nurses‟ regulation and management of their emotions in a critical care unit in a private hospital in Gauteng in order to enhance the level of emotional intelligence. Methodology: A qualitative, phenomenological research design was most suitable for this research that was also explorative, descriptive and contextual and within a case study strategy, combined with the use of interviews. C purposive sampling (Botma, et al., 2010:126) was used to select participants. ASE records included incident reports; organisational records of employee satisfaction, as well as documents that portrayed the care rendered in the unit. Participants were informed about the research by means of a PowerPoint presentation. The sample size was established once the research by saturation of data (Botma et al., 2010:200). Participants were informed about the research by means of a slideshow. Conclusion The results re-confirmed the existence of emotional labour in the critical care unit, as well as the different emotions experienced in the critical care unit. Results reflect the strain critical care nurses need to cope with, and the different ways they use to regulate these emotions and emotional experiences. / Thesis (MCur)--North-West University, Potchefstroom Campus, 2013

Syftet med denna studie är att skapa förståelse för förhållandet mellan skolkuratorns person och yrkesroll samt hur känslor som uppkommer i elevsamtal hanteras. Utöver det undersöks också de konsekvenser för välbefinnande som kan följa av känslohantering, för såväl kurator som elev. Detta undersöks genom åtta kvalitativa intervjuer med skolkuratorer där deras beskrivningar av kuratorsyrket står i fokus. Intervjuerna utgör en systematiserad empiri som tolkas för att tillsammans med utvalda teorier besvara studiens frågeställning. De teorier som huvudsakligen används för att förstå empirin är teorierna om emotionellt arbete och social responsivitet. Vidare visar studiens resultat att skolkuratorer har varierande personlig distans till yrkesrollen. Detta tycks bero på att kuratorsrollen inte är särskilt definierad vilket ger kuratorer möjlighet att själva individuellt utforma yrkesrollen. Graden av personlig distans till yrkesrollen tycks avgöra i vilken utsträckning kuratorn behöver hantera de känslor som uppkommer i samtal med elever samt vilka konsekvenser detta får för kuratorns såväl som elevens välbefinnande. / The purpose of this study is to understand the relationship between school counselor’s self and their professional role, also how they manage feelings which emerges from dialogues with students. Moreover, the consequences for counselor as well as student well-being, due to emotional management, will be examined. This will be examined through eight qualitative interviews with school counselors whose description of the counselling profession will be in the spotlight. The interviews will then be put together and interpreted with the selected theories which seek to answer the question formulation. The theories that mainly are used to understand the empirics are ’emotional labor’ and social responsivity. Furthermore, the study’s result shows that school counselors have various distances between their selves and the professional role. This seems to depend on that the counseling role is not well defined, which give counselors the opportunity to individually shape the professional role. In which extension the counselor needs to manage their feelings seems to be determined by the extent of personal distance to the professional role and also the consequences this will have on the well-being of the counselor as well as the student.

The diploma thesis New services and emotion management in postindustrial society concerns about the new kind of services, which started to occupy a very important position in the most intimate and personal spheres of human life (partner life, bringing up or even giving birth to children). With the development of these services the society finds itself on the border of "commodification", when more and more realms of human life is governed by market mechanisms and things, which used to belong to personal life, are becoming just goods for us. The borders between these two areas are more permeable and that reflects upon borrowing of rhetorics and discourses across these realms. With shifting of boarders our ways of thinking, feeling and acting change. Some kind of depersonalization arises and our relationship to our own personal life and to its meaning is becoming mediated by those services and those, who provide them. With these changes individuals deal through involvement of emotion labor. In the thesis these mechanisms and their influence on feeling and acting on the personal level and formation of self are explored. Explored are also the functioning of contradictory mechanisms of decommodification, which are being involved when the logic of market goes too far and individuum begins to feel too...

The objective of this thesis is the relationship between emotional intelligence and individual conflict styles. In the theoretical part of the thesis the construct of emotional intelligence is introduced, followed by description of the most significant theoretical conceptions and models of emotional intelligence and by description of various approaches to its measurement. Theoretical debate about the relevance and validity of the construct of emotional intelligence and the main arguments of its proponents as well as of its critics are summarized. In following chapters the theory of conflict styles and its typology as well as ways of its measurement are described. Also the main findings about the group differences in conflict styles are presented. After introduction of these two concepts, emotional intelligence and conflict styles, existing research findings on their relationships are described. In the empirical part of the thesis the relationships between two dimensions of the emotional intelligence, emotional understanding and emotional management, and conflict styles are tested. Obtained results are not unequivocal. While there was not found any significant relationship between emotional understanding and conflict styles, in the case of emotional management analysis revealed negative relationship with the...

The role of a political leader often is associated with the emotional attributes of a man, and there is empirical evidence that media coverage reinforces culture-specific emotion display rules for politicians. Feminist communication scholarship also has shown the gendered assumptions manifest in mediated discourses. This dissertation explores the relationship between gender, culture and candidates’ emotionality by examining and comparing news media coverage of the emotional management of Chile’s Michelle Bachelet and the United States’ Hillary Clinton, two female candidates with a viable bid for the presidency in their respective countries. Using a discourse analysis of 1,676 items from national newspapers, news magazines and television newscasts, this study found that cultural differences influence the discursive constructions of these women candidates’ emotionality. In the case of Bachelet, she was deemed as a soft, empathic and ultimately “feminine” candidate who needed to toughen up to convey authority and convince voters that she had the skills, in addition to the charm, to lead a country. In the case of Clinton, she was described mainly as a cold and unsympathetic contender, an unwomanly woman with too much ambition to be likable, and who was portrayed either as fake or frail when being more emotionally open. These mediated discourses suggest the media favored determined understandings for a woman’s place and role, reinforcing socially-shared and culturally-bound meanings about gendered identities. Informed by a feminist theoretical framework, the discussion addresses how these mediated discourses on Bachelet and Clinton illustrate the power of culturally-sanctioned sexism in Chile and the United States to make of gender a restrictive force that keeps women out of the realms of politics and policy. / text