Research report presented to the Unisa School of Business Leadership / This study looks at five cases of organisational change and considers how the respondents have perceived the implementation of change within their organisations. / Graduate School of Business Leadership / MBA

M. Tech. Human Resources Development / The aim of this research is to establish whether there is a significant relationship between employee engagement and discretionary effort at a hospital in KwaZulu-Natal. It also investigates the factors that relate to employee engagement and discretionary efforts and also to determine how different demographic groups perceive employee engagement and discretionary effort at a hospital in KwaZulu-Natal.

D. Tech. (Business, Faculty of Management Sciences), Vaal University of Technology / The purpose of this study was to determine the relationship between job satisfaction, organisational commitment, turnover intention, absenteeism and work performance amongst the academics within South African universities of technology (UoTs). South African higher education has gone through numerous changes in terms of restructuring and transformation. Rapid changes of this nature within a higher education system necessitate alternative work restructuring and arrangements, which could have a potential negative influence on the behaviour of academic staff. Research addressing these problems on the academic staff within UoTs in the context of developing countries such as South Africa has remained scarce. This study, therefore, was conducted to fill this gap. Universities of technology in South Africa employ approximately 2987 (N) academic employees. In order to measure the study constructs, the survey material was designed interactively in a form of a structured questionnaire. Participants were asked to complete five test instruments, namely, job satisfaction survey (JSS), organisational commitment questionnaire (OCQ), intention to stay questionnaire (ISQ), absenteeism questionnaire (AQ), and individual work performance questionnaire (IWPQ). 600 questionnaires were distributed to the identified sample of academics of which 494 (n) responded. A correlation analysis was conducted to evaluate the strength and effect size of the relationship between the variables. The maximum correlation value between the constructs were 0.442 thus providing evidence of discriminate validity. Factor analysis was performed for organisational commitment questionnaire (OCQ) and individual work performance questionnaire (IWPQ) through statistical software package SPSS version 22.0. Organisational commitment revealed four factors and all of them accounted for satisfactory total variance explained of 65.2%. Work performance revealed three factors, which also accounted for satisfactory total variance explained of approximately 65%. The Mann-Whitney U-test was used to test whether males and females were similar in perception in terms of study constructs. Statistically significant differences were found between gender and four study constructs except work performance. The Kruskal-Wallis test was used to examine the differences of the various age categories, which revealed statistically significant differences between the various age categories and study constructs. The reliability results confirmed that all constructs reached the generally agreed upon minimum scale range for Cronbach’s alpha of 0.70. The confirmatory factor analysis (CFA) was performed to establish scale accuracy. All measures conformed to acceptable model fit and composite reliability (CR) and revealed that the scales used in this study are reliable. Finally, the structural model was tested; seven postulated hypotheses were supported and one hypothesis (H8) that postulated the relationship between organisational commitment and work performance was rejected. As such, it was concluded that the conceptual model captured accurate relationships among the variables and that organisational commitment has no significant influence on work performance. After reviewing the results, the conclusion was drawn that the study has both theoretical and practical value as envisaged. Theoretically, this research has contributed by further strengthening organisational commitment as a multidimensional construct. Contrary to some previous studies that reported high levels of significance between organisational commitment and work performance this study found no significance between these constructs. These results contribute more to the expanding body of knowledge. The current study added practical value by providing an integrative model that can be used as an important tool by management within the South African universities of technology to understand and manage job satisfaction, organisational commitment, turnover intention, absenteeism and work performance of academics. The results of this study can also be used for future organisational planning and policymaking. A number of recommendations have been made for the attention of relevant stakeholders in the academic environment. Future research possibilities and limitations of the study have also been highlighted.

Research report presented to the Unisa School of Business Leadership / This study looks at five cases of organisational change and considers how the respondents have perceived the implementation of change within their organisations. / Graduate School of Business Leadership / MBA

Research suggests that participation in the School Breakfast Program positively impacts academic success by improving student behavior, cognitive functioning, and attendance. Additionally, the School Breakfast Program appears to improve food insecurity, overall health and weight-related issues. However, compared to the National School Lunch Program, participation in the School Breakfast Program has been historically low, especially at the high school level. Using an integrated composite framework, a combination of social cognitive theory and ecological systems theory, as the conceptual model, this qualitative case study explored factors influencing student breakfast eating and participation in the school's breakfast program within a college-preparatory high school serving culturally diverse, predominantly low-income students. I used an all-staff survey as a qualitative data collection tool, and semi-structured interviews with school staff, student focus groups, and a Draw-A-High-School-Student-Breakfast Test to collect qualitative data. Using thematic networks as an analysis tool, I examined the attitudes, beliefs, and behaviors of school staff and students about breakfast eating and participation in the school's breakfast program. The study found that communication about the School Breakfast Program, arriving to school in time to eat, and relationships with food service staff, influence participation in the School Breakfast Program. The findings are discussed in terms of their significance on practice and policy within both education and public health sectors. The study concludes with recommendations for future research.

Overqualification is a concern for both individuals and organizations in today's workforce. It has been shown to relate to job attitudes, performance, well-being, and withdrawal. While plenty of research has been done on overqualification in the workplace, there is still a gap in the literature when it pertains to the contingent workforce, especially seasonal workers. These workers do not have secure employment and research has shown that they have distinct outcomes compared to full-time workers. Findings from past research about the relationship between overqualification and job withdrawal have been mixed, and this study aims to further the understanding of this relationship by taking a self-regulatory approach and examining disposition-related and context-related motivational processes that may drive overqualified employees to engage in withdrawal. Drawing on self-determination theory and regulatory focus theory I propose that employees' intrinsic motivation mediates the relationship between perceived overqualification and withdrawal. Additionally, supervisor and coworker support are hypothesized to buffer the overqualification-intrinsic motivation relationship, whereas prevention focus is hypothesized to worsen it. Participants were 66 seasonal workers from an organization in the Western United States. Results did not support the hypothesized relationships, however prevention focus was a marginally-significant moderator of the overqualification-intrinsic motivation relationship in the unexpected direction. I also tested several nonhypothesized relationships and found that promotion focus significantly moderated the overqualification-intrinsic motivation relationship. Implications, limitations and future research directions are discussed.

The title of The Edifice Complex presents two metaphors which combine to form the focus of this study's research. The first of these refers to the Oedipus Complex of Freudian psychology: metaphorically, Marine recruits fall in love with the folklore of the Marine Corps they wish to join, yet unwittingly change that Corps over time, thus figuratively killing the older generations of Marines--their forefathers in uniform. In the second metaphor, the edifice is the structure of informal folklore and recorded history; the complex is the rites of passage or maze traversed in time by Marines. As Marines are indoctrinated in the Marine Corps' culture, they internalize the meanings of the edifice's building blocks: its symbols, rituals and myths. Bit by bit, generations of Marines individually and collectively alter the shape of the metaphorical maze and change the meanings of some elements of folklore. The purpose of the study was to analyze the causes and effects of cultural change affecting Marines and the Marine Corps from the mid-1950s to the mid1980s. Using ethnographic field methods and content analysis, the researcher investigated internal and external planned and unplanned changes in the Marine Corps. Cultural data was collected during 1984 and 1985 from print, motion picture and other media, and through interviews with Marine infantrymen, recruiters, journalists, drill instructors, historians, musicians and others, in several cultural settings. The study focused on the cultural reality of primarily male, enlisted Marines. Findings support the working hypothesis that folklore is a behavior-shaping tool which the Marine Corps effectively uses to control the behavior of Marines. Findings reveal that cultural changes have allowed or caused some Marines to value the Marine Corps materially as a source of valuable competencies and material rewards rather than professionally or patriotically as the calling of the profession of arms. Conclusions of The Edifice Complex parallel conclusions in organizational change theory, in that changes in the symbolic realm of the organization's culture are most difficult to change but have significant impact upon members of the organization. Findings and conclusions are also mutually supported in the educational, social and behavioral psychologies.

published_or_final_version / Education / Master / Master of Education

published_or_final_version / Management Studies / Doctoral / Doctor of Philosophy

The world is changing more rapidly than ever before. Today's most successful organizations are changing fast and having to make sure that its internal changes are keeping pace with what is happening in the external environment. The process of organizational change can be complex and messy. The responsibility of leaders is to guide employees and the organization through the change process. Employees often view change as disruptive and painful, resulting in stress. This study examines a company that has undergone, and continues to undergo a fast pace of change. The aim of this research is to examine the effect that employee perceptions of change leadership have on their level of stress with a view to exposing the linkages, if any, between these concepts. If such linkages are perceived to exist, then well-conducted and communicated organizational change will be successful in yielding the desired results. Effective change can only be achieved through employees that are motivated, participating in and owning the organizational change. / Thesis (MBA)-University of Natal, Durban, 2003.