by Ho Wai-bing, Rosalina. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1981. / Bibliography: leaves 72-76.

by Ng Chi-kwong. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1991. / Bibliography: leaf 75. / ABSTRACT --- p.ii / TABLE OF CONTENTS --- p.iii / LIST OF TABLES --- p.v / ACKNOWLEDGMENTS --- p.vi / Chapter I. --- THE 1997 ISSUE --- p.1 / Chapter II. --- EMIGRATION AND BRAIN DRAIN --- p.4 / The Extent of Emigration --- p.4 / The Characteristics of the Emigrating People --- p.7 / The Reasons for Emigration --- p.8 / The Impact of Emigration Turnover on Organizations --- p.10 / Chapter III. --- THE DEMAND OF GRADUATE MANPOWER --- p.13 / Chapter IV. --- RESEARCH OBJECTIVES --- p.16 / Chapter V. --- METHODOLOGY --- p.19 / Research Stages --- p.19 / Research Basis for Stage One --- p.20 / Research Basis for Stage Two and Three --- p.20 / The Sample --- p.21 / Data Collection and Analysis --- p.22 / Chapter VI. --- RESULTS OF THE FIRST STAGE DISCUSSION AND THE GUIDELINES FOR THE IN-DEPTH INTERVIEWS IN THE THIRD STAGE OF PROJECT --- p.24 / Chapter VII. --- RESULTS OF THE STAGE TWO QUESTIONNAIRE SURVEY --- p.33 / Chapter VIII. --- RESULTS OF THE FINAL STAGE IN-DEPTH INTERVIEWS --- p.39 / The Understanding on the 1997 Issue --- p.39 / The Satisfaction About the Present Arrangements for Hong Kong's Future --- p.40 / The Participation in the Local Political Development --- p.41 / The Perceived Functions of Building the Airport --- p.42 / The Emigration Phenomenon in the Profession --- p.43 / The Perceived Effective-ness of the Existing Government Policy to Solve the Brain-drain Problem --- p.47 / The Perceived Impact of the 1997 Issue on the Profession --- p.48 / The Impact on the Trainees' Motivation to Get Recognition in the Profession --- p.52 / Top Management Involvement in the Professional Organization --- p.52 / Chapter IX. --- DISCUSSION --- p.54 / Limitation of the Study --- p.54 / The Difference in the Questionnaire Survey and the In-depth Interviews --- p.55 / Chapter X. --- CONCLUSION --- p.57 / The Reactions and the Opinions of the Civil Engineering Trainees Concerning the1997 Issue --- p.57 / Suggestion for Further Study --- p.58 / Recommendations --- p.59 / Chapter APPENDIX 1: --- QUESTIONNAIRE --- p.61 / Chapter APPENDIX 2: --- THE RESULTS IN THE QUESTIONNAIRE SURVEY --- p.65 / BIBLIOGRAPHY --- p.75

by Lau Kwok Hung. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1988. / Bibliography: leaves 100-102.

by Kee Wing Man Denise. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1998. / Includes bibliographical references (leaves [52-53]). / ACKNOWLEDGEMENT --- p.2 / ABSTRACT --- p.3 / TABLE OF CONTENTS --- p.4 / Chapter / Chapter 1. --- INTRODUCTION --- p.5 / Chapter 2. --- THE ENGINEERING CONSULTANCY BUSINESS --- p.9 / Chapter 3. --- THE INTERVIEWS --- p.13 / Chapter 4. --- ANALYSIS OF MARKETING STRATEGIES --- p.29 / Chapter 5. --- RELATIONSHIP MARKETING --- p.26 / Chapter 6. --- CONCLUSION --- p.33 / APPENDICES / BIBLIOGRAPHY

published_or_final_version / Public Administration / Master / Master of Social Sciences

The purpose of this qualitative study was to investigate the role of social networks in the information behaviour of consulting engineers. Wilson’s (1999; 2000) encapsulating information behaviour definition, and the contribution other researchers made to it, was used to develop an information behaviour framework for the study. In an in depth literature review it was learnt that engineering work is about team work and that engineers rely on their personal knowledge and expertise, as well as the knowledge and expertise of other experts in the field. This was confirmed by the findings of the empirical study. Throughout the literature review it was shown that the interaction between elements in the context and the personal dimension gives rise to information needs, which in turn prompt certain information behaviour activities. Narrative inquiry, a relatively new information behaviour data collection and analysis technique, guided the study. Fifteen consulting engineers who are involved in building projects participated in the study. Two chapters were dedicated to data analysis where the engineers’ stories of an engineering project were re-storied to learn more about the context of engineering work and how engineers operate. The findings revealed that the team members of projects involving consulting engineers come from different organisations. It was found that consulting engineers collaboratively seek, gather, use, communicate and share information. Interdependency emerged as a prominent element in the effective structures of consulting engineers’ personal dimension and evidently plays an important role in collaborative information behaviour in consulting engineers’ team work. It serves as a contributing factor in the natural forming of their social networks, which proved to be important sources of engineering information. The findings contributed to the refinement of the information behaviour framework developed for the purpose of this study. The framework graphically illustrates consulting engineers’ information behaviour. This study contributes to an understanding of the important role social networks play in consulting engineers’ successful accomplishment of engineering projects in everyday life / Information Science / D.Litt. et Phil. (Information Science)

Many engineers perform managerial roles; however, their professional education in engineering usually does not include management education. Thus, this study examined the participation of the Nigerian licensed engineers in professional development activities in management. The study proposed (1) to determine if, in fact, Nigerian licensed engineers participate in management education and training; (2) to determine the management programs in which the engineers participated and whether participation was voluntary or required, or within Nigeria or overseas; (3) to test hypotheses dealing with these variables: age, management level, academic level, years of experience in a managerial role, and sector of employment; and (4) to identify the mean number of hours of participation. Also, the engineers were asked to judge the value of non-credit versus credit programs.

Ökade flexibla anställningsformer har inneburit ett ökat intresse för det psykologiska kontraktet. Psykologiska kontrakt har visats ha en avgörande funktion i anställningsrelationen. Forskning gällande konsulters psykologiska kontrakt och specifikt ingenjörer är begränsad. Studien syftar därför till att undersöka ingenjörskonsulters upplevda innehåll i deras psykologiska kontrakt med konsult- respektive kundföretag. Semistrukturerade intervjuer genomfördes med sju konsulter från fyra konsultföretag och intervjuerna analyserades induktivt och tematiskt. Resultatet identifierade 4 centrala teman: kundföretagets förväntningar på konsulten, konsultens förväntningar på kundföretaget, konsultföretagets förväntningar på konsulten samt konsultens förväntningar på konsultföretaget. Vidare har 14 kategorier inordnats under respektive tema. Resultaten som bidrar med nya kunskaper avseende på innehållet i det triangulära psykologiska kontraktet utifrån ingenjörskonsulters perspektiv, diskuteras i relation till tidigare forskning om psykologiska kontrakt.

Thesis (PhD (Civil Engineering))--University of Stellenbosch, 2007. / The primary goal of this thesis is to indicate how systems theory and engineering process modelling can be applied to provide models for consulting engineering service business enterprises. The typical management systems used for these businesses are investigated to determine the application of systems and process models. The motivation for this study is based on the fact that integrated management systems for consulting engineering practices are presently based on selective business analysis and process modelling that has evolved over time, as reported in a survey and study by Smit [110]. Furthermore, current engineering management systems are simply computer implementations of management procedures based on techniques that were developed to solve problems in the absence of the computational capabilities of the modern computer. To rectify this, a fundamental approach to analyse the business and management functions using systems theory and engineering process modelling techniques is required, which has not been attempted to date. This study develops and demonstrates the application of fundamental analysis in consulting engineering enterprise management and reviews advantages that can be obtained from using this approach. It is shown that the mathematical Algebra of Relations and associated Graph Theory provide the mathematical basis on which management problems can be treated systematically. Since these fields of mathematics are well developed and very broad, the essential parts of the theories are identified. Thereupon, the application of the very abstract mathematical concepts to two important and typical engineering management problems are developed, which represents the core contribution of the dissertation. The study is developed and presented in two parts and an addendum: 1. The first part provides an overview of the necessary mathematical theory required to support development of business models. 2. Management systems theory and relation- and graph theory-based engineering process modelling techniques are applied in this part to build generic enterprise models and data processing models. These models provide inputs for the management processes of professional service business enterprises. The outcome of the modelling and analysis is a set of database models with reporting functionality, to be used in the management process. A demonstration of technology available for development of the models and techniques, described in the previous part, is undertaken in this part. Generic implementations of database models and reporting techniques for systems which deal with management data in a consulting engineering business are developed, described and demonstrated. 3. In the addendum to the study, typical models and system functionality needed to support the management functions of the consulting engineering service business are identified. These management functions include: • Business strategy and long term planning • Marketing and promotion • Finance, including bookkeeping and auditing • Personnel • Facilities management and document management • Logistics, i.e., management of resources required for the business to operate • Knowledge management • Production management, i.e., management of the execution of project work • Administration • Risk management Production management can use the engineering process model approach, modelling the management of tasks, persons, datasets and tools as these are applied to the consulting engineering business. Sample subsystems to support selected management functions are identified and analysed. The integration of these systems with commercially available systems to support accounting and management reporting can follow from this analysis. The study contributes to the body of knowledge in the field of engineering management by providing insights into the application of a specific branch of mathematics to provide fundamental solutions to engineering management problems. It also shows how these solutions are mapped to the computer, and describes available information techniques and technology to support the mapping. The outcome is a document setting out the theory required to develop robust enterprise management systems, the development and demonstration of technology required to do this and, as an addendum, a high level specification of business and management system functionality required for the professional engineering service business.

Thesis (MEng)--Stellenbosch University, 2014. / ENGLISH ABSTRACT: Since the intervention of the Competition Commission and the abolition of the mandatory use of the government gazetted Engineering Council of South Africa (ECSA) fees scale, engineering services consultants in South Africa have been competing based on price for engineering contracts in both the public and private sectors. Discounts benchmarked against ECSA professional fees scale demanded by clients have resulted in declines in professional fees over the years. The capacity to deliver professional services that are of such high quality that it meets the client’s expectation, professional and ethical standards when working at low fees is one of the biggest challenges facing consulting professionals today. This research studied the risks encountered by civil and structural engineering services consultants and the impact of discounted professional fees on their risk exposure. The study included a review of literature, discussions with practicing engineers and a questionnaire based survey. A total of 23 practicing consulting engineers representing small, medium and large consulting engineering firms participated as respondents in the questionnaire survey. The literature review identified project and organisational level risks particular to civil and structural engineering services consultants. The study compiled information on the discounting practices of civil and structural engineering services consultants in South Africa. It is found that the practice of discounting is widespread, affecting small, medium and large consulting firms. The range of discounts offered in the industry results in a significant decrease in the fee scale recommended by ECSA for various engineering project types. Respondents identified the primary reasons why they are forced to offer discounts and identified project and organisational risks most impacted by discounted fees in an order of perceived importance to them. Financial loss on the project, inadequate supervision and quality control on site and inability to perform value engineering were identified as project risks with the most impact on respondents’ organisation. At the organisational level human resource issues such as training and mentoring of young engineers, ability to attract and retain quality/experienced staff and overall business sustenance were identified as risks most impacted by discounted fees. Measures adopted by respondents to mitigate risk associated with discounted fees on project were also identified and recommended. / AFRIKAANSE OPSOMMING: Sedert die ingryping van die Kompetisie Kommissie en die afskaffing van verpligte fooie soos gepubliseer deur die regerings koerant en Ingenieurs Raad van Suid Afrika (IRSA), het ingenieurs konsultante in Suid Afrika meegeding gebaseer op die prys van ingenieurs kontrakte in beide die publieke en private sektore. Afslag wat gemeet word teen professionele skale van ECSA word vereis deur kliënte. Onetiese tender gedrag deur kliënte en raadgewers het gelei tot ʼn daling in professionele fooie oor die jare. Die kapasiteit om professionele dienste te verskaf, wat van ʼn hoë kwaliteit is, kliënte se verwagtinge bereik en professionele en etiese standaarde bereik teen lae koste is een van die grootste uitdagings vir professionele raadgewende ingenieurs in vandag se mark. Hierdie tesis bestudeer die risiko’s wat siviele en strukturele raadgewende ingenieurs ondervind, asook die impak wat afslag van professionele fooie het in terme van die blootstelling van risiko’s. Hierdie studie behels ʼn literatuur studie, gesprekke met ingenieurs in die praktyk en ʼn vraelys opname. ʼn Totaal van 23 raadgewende ingenieurs wat klein, medium en groot raadgewende ingenieurs instansies verteenwoordig het deelgeneem aan die vraelys opname. Die literatuur studie het projek risiko’s en risiko’s op die organisasie vlak geïdentifiseer wat veral verband hou met siviele en strukturele raadgewende dienste. Die studie het informasie gegenereer oor die dalende uitvoering van siviele en strukturele raadgewende dienste in Suid-Afrika. Dit is bevind dat die beginsel van afslag in die algemeen klein, medium en groot raadgewende firmas beïnvloed. Die omvang van die afslag wat aangebied word in die ingenieurs bedryf het gelei tot ʼn beduidende afname in die fooi skaal wat aanbeveel word deur ECSA vir die verskeie ingenieurs projek tipes. Die verskeie deelnemers van die studie het gedui dat die primêre rede hoekom hulle gedwing word om afslag aan te bied en projek en organisasie risiko’s identifiseer, is omdat afslag fooie ʼn voorafgestelde belang is vir hulle. Finansiële verliese op ʼn projek, onvoldoende toesig, kwaliteitsbeheer en die onvermoë om hoë gehalte ingenieurswese toe te pas was geïdentifiseer as die projek risiko’s wat die meeste invloed het op die deelnemers se organisasies. By die organisasie vlak was menslike hulpbronne, soos opleiding en die mentorskap van jong ingenieurs, die vermoë om kwaliteit of ervare personeel te trek en te behou, en die algehele besigheid lewensmiddele geïdentifiseer as risiko’s wat die meeste beïnvloed word deur afslag fooie. Maatreëls wat aangeneem is deur deelnemers aan die studie om risiko’s wat verband hou met afslag fooie van ʼn projek te versag is geïdentifiseer en aanbeveel.