Submitted by Filipe dos Santos (fsantos@pucsp.br) on 2018-05-07T12:57:04Z No. of bitstreams: 1 Renata de Fátima Fortes Bueno.pdf: 3005279 bytes, checksum: 76b742d91d1490e8e52e003d4111617f (MD5) / Made available in DSpace on 2018-05-07T12:57:04Z (GMT). No. of bitstreams: 1 Renata de Fátima Fortes Bueno.pdf: 3005279 bytes, checksum: 76b742d91d1490e8e52e003d4111617f (MD5) Previous issue date: 2018-03-15 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior - CAPES / This research is aimed at understanding the motivations that an heir has for their own career and also understanding how family relations could influence their choices, seeking to analyze the benefits as a tool from the narrative practice: "Professional Tree of life of an Heir”, as a set to express feelings, and complementing traditionally techniques once used in the process of career’s orientation. This qualitative research was accomplished working with eighteen heirs, through semi-structured interview and a genogram. It was complemented with the acceptance documents of six of these eighteen heirs to experience the tool the tree of life. To analyze the results, we proceeded by using techniques of triangulation in order to deepen and enrich the information collected. The relationship between heir and family was understood according to a systemic view taking into account the construction of the heir's personal and professional identity through the process of differentiation as well as family loyalties. The results showed how beliefs, values and family references are fundamentally recognized in the construction of personal skills, professional choices and future projections, taken from the Heir's Professional Tree of Life. They also showed how the differentiation process with the original family and feelings of loyalty had interfered with the professional choices inside the family’s business. These results strengthen our belief that giving voice to an heir is invaluable, as the Heir's Professional Tree of Life also is to this research. (Apoio Capes) / Esta pesquisa teve como objetivo compreender o olhar e as motivações que o herdeiro tem sobre sua própria carreira e como as relações familiares influenciam a sua escolha, buscando analisar os benefícios da utilização da ferramenta advinda da prática narrativa: Árvore da vida profissional do herdeiro, como espaço de expressão dos sentimentos, complementando as técnicas tradicionalmente usadas no processo de orientação de carreira. Tratou-se de uma pesquisa qualitativa realizada com 18 herdeiros, por meio de uma pesquisa semiestruturada, genograma e complementada com o aceite de seis desses 18 herdeiros para vivenciarem a ferramenta da árvore da vida. Para análise dos resultados, procedeu-se a triangulação das técnicas utilizadas visando a um aprofundamento e enriquecimento das informações coletadas. As relações herdeiro–família foram compreendidas de acordo com uma visão sistêmica, levando em consideração sobretudo a construção da identidade pessoal e profissional do herdeiro por meio do processo de diferenciação bem como das lealdades familiares. Os resultados mostraram ainda como as crenças, valores, referências familiares são reconhecidas como fundamentais na construção das competências pessoais, nas escolhas profissionais e projeções para o futuro, oferecidas mais especificamente pela Árvore da vida profissional do herdeiro. Mostraram também o quanto o processo de diferenciação da família de origem e o sentimento de lealdade pesam nas escolhas profissionais em uma família empresária. Tais resultados fortalecem nossa crença da necessidade de dar voz ao herdeiro e de que a Árvore da vida profissional do herdeiro é uma ferramenta valiosa para favorecer essa tarefa. (Apoio Capes)

A research report submitted to the Faculty of Commerce, Law and Management, University of the Witwatersrand, in partial fulfilment of the requirements for the degree of Master of Management specialising in Entrepreneurship and New Venture Creation Johannesburg, 2016 / Very little information seems to exist on the role of women in South African family owned businesses. Women in family businesses need to be recognized in order to highlight the constraints they may be facing and their contributions to the economy. The purpose of the study is to determine how human and social capital variables can empower women in family businesses to enhance their success or address their challenges. This research study follows a positivistic paradigm and a questionnaire was developed to assess the research objectives. The questionnaire was sent out to a sample of 200 females involved in family owned businesses from South Africa and 150 responses were received. The findings revealed that at lower levels of education, females were the key decision makers for business expenditure, borrowing and investment decisions. With regards to experience inside and outside of the family business, decision making was shared between males and females with the exception of business expenditure decision making at 0-5 years experience inside the family business. Furthermore, decision making was generally shared between males and females for most of the social capital variables, with the exception of using or relying on partnerships where females did not play apparent decision making roles. Practical recommendations from the findings for women in family owned businesses include shifting from operational to more strategic decision making; gaining experience outside of family owned business to strengthen decision making capabilities; which in turn, would empower them to tackle riskier elements of social capital, like relying on partnerships and conducting business on trust. / MT2017

Weakness in corporate governance and lack of transparency are often considered causes of, or contributors to, the Asian Financial Crisis. Publicly listed companies in Indonesia, like other Asian firms, have a concentrated ownership structure. Focusing on manufacturing firms listed on the Jakarta Stock Exchange (JSX) for the year 2003, this study adopts an agency framework to examine voluntary disclosures included in the annual reports of 149 Indonesian firms and their relationship to various attributes such as: ownership structure; whether a firm is family-owned or not; the owner's involvement in either the Board of Commissioners or Board of Directors; and whether the firm is affiliated with a business group. The results mostly support the notion that ownership structure affects the extent of disclosure in annual reports. First, the results show that, compared to firms with a nonmajority ownership structure, voluntary disclosure is lower in firms with a majority ownership structure. Second, the results indicate that family owned firms are more likely to exhibit lower voluntary disclosure than are non-family owned firms. Third, the analysis shows that, among family firms, firms with a majority (compared to those with a non-majority) ownership structure are more likely to have lower levels of voluntary disclosure. Fourth, the results indicate that, among family firms, firms affiliated with a business group are more likely to make lower voluntary disclosures than independent firms. In contrast, the empirical analysis failed to support the hypothesis that, among family firms, voluntary disclosure would be lower in firms where the owners are involved in the Board of Commissioners compared to those where there is no owner involvement in the Board of Commissioners. Similarly, the results failed to support the hypothesis that, among family firms, voluntary disclosure would be lower in firms where the owners are involved in the Board of Directors compared to those where there is no owner involvement in the Board of Directors. Robustness checks performed using alternate measures of disclosure and the degree of ownership structure did not substantially change the conclusions. This thesis contributes to our understanding of how family firms are governed and the impact of corporate governance on a firm?s level of voluntary disclosure. The results have implications for policy makers and regulators in Indonesia striving to improve corporate governance and transparency.

Despite the fact that small family and non-family businesses in South Africa are important contributors to economic and social development, their failure rates are still high globally. Major contributing factors to this high failure rate are the lack of marketing skills and ineffective marketing practices. Therefore, the primary objective of this study was to establish what marketing mix strategies are used by small family and non-family businesses in the Eastern Cape and the influence of these strategies on Perceived business performance. The literature review dealt with the nature and importance of marketing, and the traditional marketing mix strategies were elaborated on from a small family and non-family business perspective. The traditional marketing mix strategies (4Ps) identified as influencing the Perceived business performance of small family and non-family businesses, were classified as Product-, Pricing-, Place-, and Promotion strategies. From the literature review, it was evident that the traditional marketing mix strategies have been criticised by a number of studies as not reflecting the holistic marketing concept within the 21st century. Yet, despite its simplicity various studies still find the traditional 4P framework to be a strong staple of the marketing mix. In this study, a quantitative research design was adopted and an exploratory and descriptive research approach of a cross-sectional nature were undertaken. A convenience sampling technique was used owing to the inaccessibility of a small family and non-family business database. The sample size in this study consisted of 195 small family-owned businesses and 145 small non-family businesses operating within the borders of the Eastern Cape. The primary data in this study was gathered by means of a structured, self-administered questionnaire. The measuring instrument was developed by sourcing items from several existing studies. Small family and non-family businesses were approached by fieldworkers and asked to participate in this study. In total 400 questionnaires were distributed, of which 340 were usable for further statistical analyses. Therefore, an effective response rate of 85% was achieved in this study. The validity and reliability of the measuring instrument were confirmed by means of an exploratory factor analysis (EFA) and by the calculation of Cronbach„s alpha (CA) coefficients. The five usable factors that were extracted from the EFA were identified as Pricing strategies, Competitive distribution strategies, Communication process strategies, Low cost promotion strategies and Perceived business performance. The CA coefficient for Pricing strategies indicated that the scale measuring this factor was not reliable due to it falling below the accepted norm of 0.6 and, therefore it was disregarded from further analysis. The CA coefficients returned for the remaining usable factors extracted from the EFA were greater than 0.6, thus indicating the scales measuring these variables provided satisfactory evidence of validity and reliability. The findings of the descriptive statistics showed that the highest mean score reported was for the independent variable Competitive distribution strategies, followed by Communication process strategies and Low cost promotion strategies. Based on the mean, respondents indicated that they often utilise Competitive distribution strategies and Communication process strategies, and seldom utilise Low cost promotion strategies. Pearson‟s product moment correlations revealed that all the marketing mix strategies, for both small family and non-family businesses, investigated were found to be significantly and positively correlated with the dependent variable Perceived business performance, and amongst themselves. The findings of the MRA showed that utilising Competitive distribution strategies have a significant positive influence on the Perceived business performance of small family businesses. The finding implies that the more small family businesses in this study provide high-quality and competitive products through distributions process methods by setting timing objectives, using distributions selection criteria and changing the distribution channel when needed to continuously satisfy customers‟ needs, the more likely the business is to experience growth in profit and sales and having loyal customers who make regular purchases and recommend the business to others. This study found no relationship between Competitive distribution strategies and the Perceived business performance of small non-family businesses, as well as between Communication Process strategies and Low cost promotion strategies and Perceived business performance of small family and non-family businesses. The results of the t-tests revealed that no statistically significant relationship was found between the Type of small business ownership and any of the three independent variables, Competitive distribution-, Communication Process-, and Low cost promotion strategies. Furthermore, the results of the Chi-square test for independence reported no statistically significant difference between using the family name as a marketing or branding tool and the size of the small business in this study. The results, however, indicated that as the business size increases, the more small businesses use their family name as a marketing- or branding tool. From the 18 sets of null hypotheses that were formulated, to explore whether the demographical variables had an influence on the marketing mix strategies utilised by the small family and non-family businesses, only 11 multivariant analysis of variance (MANOVA) relationships could be established as being statistically significant. These include the Gender of the business owner/manager, Age of the business owner/manager, Management qualifications of the business owner/manager, Ethnicity of the business owner/manager, Position in the small business, Years small business is in existence, Working experience of the business owner/manager, Management working experience of the business owner/manager, Form of business ownership, Area of business premises and Target market of the small business. This study has addressed a gap in the current literature regarding the influence of marketing mix strategies on business performance among small family and non-family businesses in a developing economy such as South Africa. This study has furthermore attempted to enlarge the body of knowledge available on marketing, especially concerning Communication Process, Competitive distribution strategies and Low cost promotion strategies. The results of the study differ somewhat from existing literature, and therefore add to the body of knowledge on marketing. Furthermore, the findings of this study show that small family businesses utilising Competitive distribution strategies have a significant positive influence on their Perceived business performance, and in doing so makes a small contribution towards increasing the success rate of these small family businesses and in return positively contribute to the economic growth and development of South Africa.

Family businesses make up a large number of businesses in South Africa, although they are not often researched. Many of these family businesses are SME (Small and Medium Enterprises), however they contribute substantially to the local economy, as well as job creation. Despite their extensive presence there is a very poor success rate of family businesses. One of the reasons for their low success rate could be the seemingly increased conservative nature of family businesses over time. Thus, a look into entrepreneurial processes, which promote adaptation, innovation and learning, may give family businesses a competitive advantage. An Abbreviated Grounded Theory approach was used to explore the presence, if any, of entrepreneurial processes within established family businesses in Grahamstown. Two generations of family owners as well as a non-family employee across four local businesses were interviewed. The results show that all four business show signs of entrepreneurship within their business, these include: risk taking, creativity, active competition, opportunity grasping and change. Previous generations within the business also showed signs of learning new technology, in turn the new generations learnt from the experience that their parents have had in the businesses. The results show that family businesses are capable of change, adaptation and learning, thus it may enable consultants and future researchers to strengthen family businesses across generations.

Small and medium-sized enterprises (SMEs) are recognised internationally and in South Africa as a critical component of the economic development of a country as a result of their contribution to job creation, alleviation of poverty, sustainability and innovation. Furthermore, the majority of SMEs are also family-owned and play an increasingly important role in the South African economy, making up approximately 84 per cent of businesses in the country. Despite the critical role that family and non-family SMEs play in economic development, they are still plagued with high failure rates and unique challenges that make it difficult for them to survive. These challenges include, amongst others, regulatory burdens, restrictive labour policies, a lack of access to finance, markets and technology, as well as an overwhelmingly constant emphasis on survival. As a result of the added dynamic of family relationships within family-owned SMEs, they face additional challenges such as conflict between family members and inadequate succession planning. Focus is often placed on the factors leading to failure, but little is known about success-aiding behaviours that could reduce the high failure rate and improve the success rate of these businesses. As a result, it is important to examine what determines success and how it is measured. Success can be defined as the attainment of goals, therefore the achievement of goals plays a critical role in the success of the business.

Taking cognisance of the increasingly important role that copreneurial businesses play in national economies, the unique challenges that they face, and the lack of research attention given to such spousal teams, the purpose of this study was to contribute to the more effective functioning of copreneurships in South Africa by identifying the factors that impact on their success. Consequently, the primary objective of this study was to investigate the factors that influence the Perceived success of copreneurships in South Africa, as well as the conditions required for the effective and harmonious functioning of such spousal partnerships. This study seeks to incorporate previous findings and studies on team effectiveness and spousal relationships into a comprehensive conceptual model. After conducting a comprehensive literature study, as well as examining the different teamwork models proposed and the study by Farrington (2009), it became clear that successful teams have validated their proficiency with regard to two types of factors, namely, relational-based and organisational-based factors. Within these two categories of factors, 14 independent variables were identified and hypothesised to influence the measures of effectiveness of copreneurships, namely the dependent variable Perceived success; and the intervening variable Financial performance. All of the factors in this study were clearly defined and operationalised. Reliable and valid items sourced from Farrington’s (2009) measuring instrument, as well as several measuring instruments used in other studies, were used in the operationalisation of these factors. In addition, several items were self-generated from secondary sources. Respondents were identified using the convenience snowball sampling technique, and a structured questionnaire was made available to them. The data gathered from the 380 usable questionnaires was subjected to various statistical analyses. The validity and reliability of the measuring instrument was confirmed by means of an exploratory factor analysis, and Cronbach-alpha coefficients were calculated for this purpose. The original intervening variable Financial performance could not be confirmed as originally intended in the conceptual model. Instead, Financial performance split into v two separate variables which were named Financial performance and Growth performance. The original dependent variable Perceived success was confirmed by the factor analyses. The relational- and organisational-based factors could not be confirmed as originally intended in the conceptual model. Instead, seven new relational- and seven new organisational-based factors emerged, and where necessary these factors were renamed. The primary statistical procedure used to test the significance of the relationships hypothesised between the independent and dependent variables in this study, was Structural Equation Modelling (SEM). Owing to the sample-size restrictions, the conceptual model could not be subjected to SEM as a whole. Instead, seven submodels were identified and subjected to further analysis. The following independent variables were identified as influencing the dependent and intervening variables in this study: • Spousal relationship • Commitment to spouse • Equal status • Commitment to the business • Emotional attachment • Non-family involvement • Personal needs alignment • Leadership • Competencies • Internal context In order to investigate the influence of the various demographic variables on the intervening and dependent variables, an Analysis of Variance (ANOVA), Multiple Linear Regression analysis and t-tests were performed. How leadership occurs in a copreneurial business, the tenure of the business, the location of the business, the status of the copreneurship, the level of spousal involvement in the business and the vi number of employees were found to have an influence on the intervening and dependent variables of this study. By empirically investigating copreneurships, this study has added to the limited amount of family business literature on these complex partnerships. By way of the conceptual models developed in this study a significant contribution has been made towards understanding the factors influencing the success of copreneurships. As a result, this study presents recommendations and suggestions to assist couples in managing their copreneurships in such a way as to nurture their marriage relationships and at the same time enhance the performance of their businesses.

Given the rapid inflow of African immigrant entrepreneurs into South Africa, as well as the lack of understanding and research attention given to African immigrant entrepreneurial orientation, the failure rate of their businesses in South Africa is very high. The purpose of this study is to contribute to more effective and robust African immigrant entrepreneurship in South Africa by investigating the impact of African immigrant entrepreneurial orientation on business performance. With this purpose in mind, the primary objective of this study is to establish the level of entrepreneurial orientation of African immigrant-owned small businesses in the Eastern Cape Province, and to determine the influence of this orientation on business performance. This study sets out to pull together previous findings and theories on the relationship between entrepreneurial orientation, and business performance, to find support for the theories on the determinants of entrepreneurial orientation in the literature, and to combine these findings into a simple model. An overview of small businesses was first conducted, in which the nature of small businesses and African immigrant-owned small businesses was taken into consideration, as well as the role small businesses play within the economy and the different challenges small businesses face. The dimensions of entrepreneurial orientation were discussed. These included Innovativeness, Pro-activeness, Risk-taking, Competitive aggressiveness, and Autonomy. Business performance was discussed and was measured in terms of financial and non-financial measures. The resource based view was also discussed and human, social, and financial capitals were taken into consideration. A proposed theoretical framework was established to show the relationship between entrepreneurial orientation and business performance of African immigrant-owned small businesses and this was later tested by developing a hypothesis. A structured questionnaire was developed and data was collected through these self-administered questionnaires. They were made available to the respondents by a means of the snowball technique and data was collected from 218 respondents. Each construct was defined and operationalised. This was done by using themes from previous studies, as well as self developed themes. Cronbach‟s alpha coefficients were used to confirm reliability and validity of the measuring instruments. Completed questionnaires were subject to different statistical tests. A descriptive analysis was carried out, as well as an exploratory factor analysis, multiple regression and an analysis of variance. The findings of this study showed that Innovativeness has a negative relationship to Business performance whilst Competitive aggressiveness, Proactiveness, Risk-taking, and Autonomy have a significant positive relationship to Business performance. Furthermore, the findings established that Financial capital has a significant relationship to Competitive aggressiveness, Innovativeness, and Proactiveness, whilst there is no relationship to Risk-taking and Autonomy. In addition, it was established that there is a significant relationship between Human capital and Competitive aggressiveness, Proactiveness, and Autonomy, whilst there is no relationship to Innovativeness and Risk-taking. Moreover, the study also showed that a relationship exists between some selected demographic variables of the African immigrant-owned small business and entrepreneurial orientation, as measured by Innovativeness (H1a), Pro-activeness (H1b), Risk-taking (H1c), Competitive aggressiveness (H1d) and Autonomy (H1e). An exception was the demographic variable, the Level of education, which was not found to be as stipulated in the hypothesis. In the context of this study, it was found that 62% of change in African immigrant-owned small business performance is affected by entrepreneurial orientation while other factors accounted for the remaining 38%. Management should revisit its entrepreneurial orientation capabilities and determine whether these are delivering values. This will require a review of policies and procedures in addition to benchmarking these activities to identify whether the business is committing an unwarranted and misplaced amount of resources to a given entrepreneurial orientation activity. Blind pursuit of the uniform implementation of an entrepreneurial dimension is not an effective way for African immigrant-owned small businesses to create an advantage.

Thesis (MBA (Business Management))--University of Stellenbosch, 2009.

Thesis (MBA)--Stellenbosch University, 2007. / ENGLISH ABSTRACT: Why can some family businesses survive over several generations when others cannot even be successfully carried over to the second generation? Can it be connected to the creation and definition of wealth? To create wealth for future generations implies much more than just establishing a financially healthy family business. This report examines all the other elements that are crucial to creating wealth and prosperity. In his research Mr Jaffe found that the creation of wealth and prosperity consists out of six dimensions. These dimensions are spiritual capital, financial capital, human capital, family capital, structural capital and societal capital. All of these dimensions are examined and tested in this report and members of family businesses in the Western Cape were asked for personal contributions by completing a questionnaire. From the research it is clear that some of these farmers do not have the correct and necessary structures in place to make it possible for their family businesses to survive to the next generations. Some of these dimensions are being addressed while the farmers have no idea of how important they are to the survival of their family business. Communication is one of the most compelling requirements for success and members of family businesses will have to realise how important effective and healthy communication is. Family members have to be able to communicate their expectations of each other and have to know each other's positive and negative characteristics. This will help ensure that family members are applied in areas they are strong in. To reach its full potential a family business must utilise its members to the fullest. By following these guidelines lasting wealth and prosperity can be created. / AFRIKAANSE OPSOMMING: Hoekom kan sommige familiebesighede vir gesla9te lank corleet en ander nie eers suksesvol oorgedra word na die tweede ge51a9 nie? Het dit moontlik iets te doen met die skepping en definisie van rykdom? Om rykdom te skep vir toekomstige geslagte behels baie meer as net die daarstelling van 'n finansieel gesonde familiebesigheid. Hierdie tesis ondersoek die ander elemente wat oak van kardinale belang is in die skepping van welvaart. Mnr Jaffe het uit sy navorsing bevind dat die skepping van welvaart ses dimensies behels. Die dimensies is geestelike-kapitaal, finansiele-kapitaal, menslike-kapitaal, familie-kapitaal, strukturele-kapitaal en gemeenskapskapitaal. In hierdie tesis word hierdie dimensies getoet5 en ontleed. Daar is aan lede van landbou-familiebesighede in die Wes-Kaap gevra om hul persoonlike ervaringe te deel deur middel van 'n vraelys. Uit die navorsing is dit duidelik dat sommige van die boere nie al die regte strukture in plek het wat dit moontlik sal maak vir hul familiebesighede om die volgende paar geslagte te aorleet nie. Party van die dimensies word weer aangespreek sonder dat die boere besef hoe belangrik dit regtig vir die toekoms van hul familiebesigheid is. Lede van familiebesighede sal moet besef dat goeie, gesonde kommunikasie baie belangrik vir sukses is. Die familielede moet vir mekaar kan se wat hul verwagtinge van mekaar is en moet ook weet wat die goeie en slegte punte van die ander lede van die familie is. Oit sal daartoe bydra dat familielede aangewend kan word in die areas waarin hulle sterk is. Om die volle potensiaal van 'n familiebesigheid te bereik moet al die familielede optimaal benut word. So kan blywende rykdom geskep word vir toekomstige geslagte.