This research was conducted to better understand how first-year college students make sense of the role of trust in the development of the relationship with their academic advisors and how they characterize the conditions that enhance or hinder trust in this relationship. An extensive literature review was conducted, identifying relevant scholarship concerning trust and academic advising--the history, philosophy, and professionalization of the field. Also, a brief section on distrust was presented to offer balance in the trust literature and to support the Lewicki, McAllister, & Bies’ (1998) theoretical framework that guided this research endeavor. Moreover, a profile of the traditional, first-year college student was introduced, as this distinct population was asked to participate in this study and to share their unique lived experiences, detailing the relationships they have developed with their academic advisors. A phenomenological research design was employed, collecting participant data via in-depth interviews, an advisor/trust orientation exercise, and member checking. After these data were collected, the Moustakas (1994) four-step approach to data analysis was utilized as a means of data reduction. Eight traditional, first-year college students participated in this research endeavor, and all indicated that the role of trust was important in the development of the relationship with their academic advisors. Also, they isolated four trust characteristics that may enhance trust in their advising relationships: initiative, knowledge/expertise, kindness, and reliability. Likewise, the inverse of these named trust facets may hinder trust in their advising relationships. These new discoveries offer powerful insights for advancing the field of collegiate level academic advising. Keywords: academic advising, academic advisor(s), advising relationships, first-year college student(s), freshman, relationships, trust

Institutions of higher education invest a significant amount of resources in recruiting, processing, and advising new students. When students leave the institution prior to graduation, the university loses considerable revenues. Therefore, it is important for colleges and universities to refine their student recruitment and retention strategies to avoid forgone revenues by predicting which students are likely to need particular types of support services (DeBerard et al, 2004). Current models of prediction utilize extensive surveys that are impractical to administer each term, and they do not adequately identify the broad range of student persistence categories needed in order to gain a greater understanding of persistence behavior (Davidson, 2005; Porter, 2000; Tinto, 1975). This study created a linear discriminant function to predict a broad range of persistence levels of first-time freshmen students at California State University, Bakersfield (CSUB), by identifying pre-enrollment and early enrollment student variables that existed within the database of the University. This information may be used to develop support service strategies to better assist incoming students predicted to have a greater probability of not persisting.

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Each new student arriving at the university or college brings an assortment of expectations, different types and levels of academic competency, different levels of psychological well-being, a variety of attitudes, values and divergent life experiences. Each adjusts at his or her own rate and experiences life as a student in unique ways. The focus of this study is on the problems that are encountered by the first year student on arrival at the institution and throughout the course of his or her first year studies. Using both qualitative and quantitative research methods that include work-shopping many issues, a questionnaire and focus group interviews, this triangulation of data-collection techniques has helped to provide a rich and deep exploration of the perceived problem areas. The study examines various factors that are perceived as limiting the potential performance and achievement of the student, specifically academic aspects and those factors and circumstances that affect psychological well-being. The psycho-educational issues found to be perceived as problematic by both students and staff members are a lack of preparation and insufficient academic competencies that are necessary for successful tertiary education. Of critical concern with the resultant necessity of immediate intervention, are the lack of accountability and a fear of failure with concomitant anxiety. Issues other than psycho-educational problem areas are highlighted such as economic and social variables. Although not part of the study, issues such as lack of finance and the impact of HIV/AIDS cannot be ignored as they may have a possible detrimental effect on first year student achievement. As academic competency development and psychological well-being are but two areas of concern within the gestalt of student development, the study is conducted from a theoretical stance that embraces holistic student development. It is in this light of developing the student as a totality that an intervention programme is suggested, affording the new student many opportunities to develop all facets of his being. / Faculty of Education / D. Ed.

The problem of this study was first year student retention at a private university. The purpose of the study was to identify high risk students (dropout prone) by use of the Stratil Counseling Inventory -_ College Form (SCI-C) in order to initiate early intervention counseling and advising. Intrusive counseling was started within the first six weeks of the 1984 fall semester to facilitate the students' transition to college. The population of the study was first-time full-time freshmen students in attendance at Freshmen Orientation the week prior to the beginning of the 1984 academic year. SCI-C instrument consisted of six scales designed to elicit attrition-related information about the firsttime, freshmen students. The scales identified students who were in need of assistance, and they provided a profile of their problem areas. This information, available within ten days after the beginning of classes enabled Student Development personnel to select the students out of the freshman class who needed help and to refer them to university resources for assistance. The conclusions drawn from the analysis of the SCI-C data were: (1) students who needed assistance to integrate into the academic and social envrionment of the university were identified by the SCI-C; (2) students at Hardin-Simmons University value adult/student relationship outside of the classroom; (3) attitudes of caring service creates a "staying environment;1* (4) although the SCI-C indicates students' interests in support services, not all students who request assistance, avail themselves of the opportunities provided for them; (5) a relationship seems to exist between the intervention strategies provided particular freshmen and their succesful performance in the classroom (CPA of 1.60 or greater) and their persistence at the university for their second year; (6) the SCI-C provides attrition-related counseling information about students rather than predicting college academic success; and (7) the SCI-C i s a valid instrument to use to facilitate student retention at Hardin-Simmons University,

The purpose of this study was to determine the effect of using word processing and proofreading software in freshman composition at a community college. This study used pretest and posttest measures to determine if significant differences in the improvement of composition skills occurred between students in a composition class that did not use microcomputers and students in a composition class that did use microcomputers. Objective tests and writing samples were used as measurements. The population for the study consisted of students enrolled in freshman composition classes at a two year community college. Students self-selected enrollment in each class. Three hundred students who completed the pretest and posttest measures and completed the course were included in the study. There was no significant difference found in the improvement of writing skills between the two groups as measured by the objective test or the writing samples. There was a significant difference found in the withdrawal rate of students from the classes. The computer class had a significantly higher withdrawal rate than the non-computer class.

The problem was to develop a concept of teaching English for the adult (24 years old or older) undergraduate. The purposes were to make a statement on teaching the adult, survey adults for their perceptions of their needs and the ways the courses met them, review findings of schools offering special adult degree programs, and develop a typology of the adult undergraduate in English with teaching implications. Chapter I states the problem, purposes, significance, and limitations of the study. Chapter II develops the historical background. Chapter III covers the survey and its implications. Chapter IV presents teachers' views of teaching English for adults. Chapter V summarizes the study and sets forth a conceptual structure for teaching the adult undergraduate in such courses.

The teaching of freshman composition can be a challenging and exciting endeavor if teachers are aware of current linguistic facts about the nature of language variations manifested by their students and the linguistic shortcomings of many textbooks. Awareness of the distinction of linguistic competence and linguistic performance can aid teachers in making freshman composition more realistic to students. These concepts are technically explained in Aspects of the Theory of Syntax by Noam Chomsky (1965), and are applied to dialect for teachers of composition by the Committee on CCCC Language Statement in Students' Right to Their Own Language (1974). With knowledge of linguistic principles, teachers can respond to their students' dialects humanistically and realistically and can teach academic English without making impressionistic and incorrect statements about non-academic variations from their students.

A elitização da universidade pública brasileira é a preocupação central desta investigação. Com os programas de inclusão social, tem-se possibilitado maior representatividade de alunos em condições socioeconômicas desfavoráveis nestas instituições. Na Universidade de São Paulo USP, locus escolhido para esta pesquisa, o Programa de Inclusão Social INCLUSP, desde 2007, tem favorecido a entrada de alunos que cursaram todo o ensino médio em escolas públicas, majoritariamente constituída por alunos em condições menos favorecidas da sociedade brasileira. Teve-se como objetivo trazer elementos que possibilitassem pensar a docência universitária no sentido de favorecer trajetórias acadêmicas de sucesso destes alunos, entendidas como possibilidade de formação profissional, científica e política, função que atribuímos à universidade pública, que se entende concretizar-se na promoção do ensino profissional indissociado da pesquisa e da extensão. Para tanto, realizou-se a coleta de dados por meio de dois questionários abertos, respondidos por escrito pelos sujeitos, em momentos diversos. Com o primeiro questionário buscou-se identificar dificuldades de alunos ingressantes que cursaram todo o ensino médio comum em escolas públicas. Na segunda etapa, intentou-se perceber a permanência ou não das dificuldades apontadas no ano seguinte ao ingresso e a forma como os sujeitos lidavam com estas dificuldades. A coleta de dados ocorreu em três cursos da USP que apresentaram maiores índices de evasão de alunos que cursaram o ensino médio comum público, entendida como uma forma de exclusão. Foram identificadas como principais dificuldades acadêmicas, que se constituem em entraves a uma trajetória de sucesso: a exiguidade do tempo e sua má gestão; a opção por uma abordagem superficial de aprendizagem; a quantidade e complexidade dos conteúdos; o desânimo frente a situações de insucesso; dificuldades de convivência acadêmica. A partir do estudo foi possível apontar como demandas à docência a necessidade de reflexões sobre a função social da universidade e sobre a baixa representatividade de alunos em condições socioeconômicas desfavoráveis, especialmente, nos cursos mais prestigiados; identificar e refletir sobre as dificuldades dos ingressantes, tendo-se em conta a diversidade entre os cursos e entre os sujeitos-alunos; considerar aspectos relativos à gestão do tempo como conteúdos de ensino, versando sobre o como e o que estudar e aprender considerando que estes se encontram em processo de afiliação e de construção de novas formas de se relacionar com o saber; de repensar sobre as funções das atividades avaliativas, a organização do currículo e de atividades de aprendizagem e, a importância do professor criar possibilidades ou atividades que favoreçam a convivência acadêmica, contribuindo para integração e afiliação do ingressante. Tais demandas indicariam a necessidade de uma formação contínua de professores universitários, especialmente pela exigência de pouca ou nenhuma formação pedagógica para a docência neste nível de ensino, no sentido da formação de docentes reflexivos no âmbito do conceito de desenvolvimento profissional docente, favorecendo a constituição de bases pedagógicas para que o professor tenha referências mais amplas para sustentar o trabalho de ensinar. / The concentration of Brazilian public universities on the elite is the central concern of this research. Inclusion programs have provided the possibility of a greater representation of students in unfavorable socioeconomic conditions in these institutions. At the University of São Paulo USP, chosen locus for this research, the inclusion program INCLUSP, has, since 2007, favored the admission of students who studied their entire high school in public schools, which, in Brazil, are majorly composed of students in societys less favorable conditions. An objective of this research is to provide elements that promote university teaching in the sense of favoring a successful academic career for these students, which is understood as the possibility of professional, scientific and political education, role which we attribute to public universities and is perceived to be realized by the promulgation of professional teaching coalesced with research and extension. For that purpose, data was collected through two open questionnaires, which were answered in writing by the subjects of this research at different moments. The first questionnaire looked to identify the main difficulties that freshmen students who attended public high schools have in their first year at the university. The second stage sought to establish whether the difficulties brought up during the first stage lasted through the year following the subjects admission or not, and how they had dealt with these difficulties. The data collection occurred in three courses of the University of São Paulo which presented lower retention of students who attended public high schools, which is interpreted as a form of exclusion. The main academic difficulties that were identified, which constitute barriers to a successful trajectory, were: the exiguity of time and its bad management; the choice of a superficial approach to schooling; the quantity and complexity of contents; the frustration when confronted with unsuccessful situations; and difficulties with academic daily life. From the study it was possible to extract as demands of the teachers the necessities: of reflecting about the social function of the university and the low representation of students in unfavorable socioeconomic conditions, especially in more prestigious courses; of identifying and reflecting about difficulties freshmen students have, keeping in mind the differences between courses and subjects-students; of considering aspects of time management as teaching contents, emphasizing how and what to study and learn considering that the students are in a process of affiliation and construction of new forms of relating to knowledge; of rethinking about: the function of evaluative activities, how the curriculum and the learning activities are organized and the importance of the professor creating possibilities and activities that favor the academic daily life, contributing to the affiliation and integration of the newcomer. Such demands indicate the need of continuous development of university professors, especially due to the low requirement of pedagogical formation of teachers in this level of teaching, as to create reflective teachers, favoring the construction of pedagogical bases so that the professor has more ample references to support the work of teaching.

With over two thirds of high school graduates going on to pursue postsecondary options after high school and over one fourth at 4-year institutions and nearly half at 2-year schools never reaching their sophomore year, it is evident that the transition from high school to college is a broken one for many students. There has been a nationwide call to redefine the senior year of high school and rethink the transition from secondary to postsecondary education. Aligned with this plea, Walters State Community College began an initiative, the Freshman Experience program, to ease some of the strains associated with the transition process and, in 1993, began offering this course to high school seniors. The program was expanded and offered to seniors at 23 high schools in a rural 10-county service delivery area in East Tennessee. The purpose of this study was to determine whether students who completed a freshman experience course while still in high school engaged in more actions that positively impact retention than did those who had not had such a course prior to college enrollment. The study included 1,391 students, 550 who completed the course at the high school level and 841 who completed the course during their 1st semester of college enrollment. Chi-square analysis of the data was conducted to investigate 6 variables. The major findings were that high school freshman experience completers (a) made application for college earlier, (b) earned significantly more advanced studies credits, (c) had significantly fewer absences during their 1st semester of college, (d) had significantly fewer course withdrawals, (e) had significantly fewer course failures, and (f) had significantly higher cumulative GPAs at the end of the 1st semester than did the postsecondary program completers. Based on the findings of this study, the implementation of a freshman experience course or similar program serves to positively impact the transition of high school seniors to the postsecondary environment. These results confirm the need for high schools and postsecondary institutions to work together to provide students with a seamless transition in an effort to increase student retention and program completion.