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An empirical study of behavioural intentions in the Taiwan hotel industry : a thesis submitted in partial fulfillment of the requirements for the degree of Doctor of Philosophy at Lincoln University /Wu, Hung-Che. January 2009 (has links)
Thesis (Ph. D.) -- Lincoln University, 2009. / Also available via the World Wide Web.
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Kvantifikace spokojenosti zákazníka s využitím GAP modelu v hotelnictvíBratránková, Hana January 2011 (has links)
No description available.
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Retreat : a community based hotel in the highlands of LesothoSenaoana, Tumo Solomon 08 December 2009 (has links)
A critically rationalist approach to ever changing environments, the scheme questions current policies that negatively affect locals with regards to a dam development in a remote area of Lesotho. In so, it proposes a framework in which the various communities affected by the dam can utilize new and existing resources to realign their livelihoods to one that ties in with the development. Within this framework, a hotel/lodge is proposed as an income generating initiative that capitalizes on the new dam and the Maluti Mountains as tourist attractions. / Dissertation (MArch(Prof))--University of Pretoria, 2010. / Architecture / unrestricted
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Úloha spolupráce v činnosti podniku cestovního ruchu ve vztahu ke specializaci vybraného podniku / The cooperation functions in tourism company activities in relation to the specialization of coosen companyKarkoš, Jaroslav January 2008 (has links)
The submitted thesis deals with the luxury 5-star hotel Radisson SAS Alcron. Its aim is to analyse the level of cooperation of the hotel, to suggest potential steps to its improvement, and also to find idle possibilities of cooperation which the hotel could apply in its entrepreneurial activities. The purpose of the thesis is also to asses to what degree the cooperation is influenced by specialization. The whole text is divided into 5 chapters whereas each of them deals with cooperation on different level, starting with international, through national to regional cooperation in tourism, and ending with an analysis of the cooperation of the hotel.
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Strategie vybraného podniku / Strategy of selected companyBalcarová, Anna January 2012 (has links)
This diploma thesis addresses the Galton properties, Inc. company strategy. This company started in 2012 run apartments on Wenceslas Square. Goal of this thesis is to evaluate first year of running apartments, compare the expected development and strategy with actual results and estimate their future potential and strategy.
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It's All About Relationships: African-American and European-American Women's Hotel Management CareersFarrar, Angela L. 19 February 1996 (has links)
Among the 44000-plus general managers employed in United States’ hotels in 1993, there were only 100 women, 15 African-Americans, and three African-American women. Additionally, less than 0.5 percent of corporate hospitality managers were women. Given this relative underrepresentation of European-American women and African-Americans, combined with the increasing diversity of hotel clientele and service providers, the purpose of this study is to broaden our understanding of the sources of inequitable occupational outcomes among race-gender groups in hotel management. Two research questions addressed are addressed (1) How are hotel management careers racialized and gendered?; and (2) How are the career experiences of African-American women who are hotel managers different from those of European-American women who are managers?
A grounded hermeneutic research approach of joint collection, analysis, and contextualized interpretation of data was used. The data were collected using semistructured interviews with ten African-American women and five European-American iii women who are hotel managers. The constant comparative method of analysis yielded 58 critical difference defining incidents in which the women’s race and gender influenced their career experiences. Further analysis of these incidents yielded four conceptual categories: career stages, relationships, power resources, and human resource management practices.
The women’s careers were racialized and gendered through (1) their relationships to European-American men, which (2) provided the women with different resources at each stage of their careers and (3) influenced the way their superiors, who were predominantly European-American men, applied human resource practices. The differences in the career experiences of the women who participated in this study were largely a result of their different positions in relation to European-American men. These relationships to European-American men were significant as the women described these men as “having an inborn advantage in this industry” and as “running things.”
In the final chapter, I suggest actions hospitality practitioners, educators, and researchers can take to address several factors identified as contributing to the creation of inequitable career outcomes. / Ph. D.
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Decision making for marketing plans in the Hong Kong hotel industry : research report.January 1983 (has links)
by Stephanie Lo. / Bibliography: leaf 61 / Thesis (M.B.A.)--Chinese University of Hong Kong, 1983
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Transforming a corporate culture in the service industry case study of a hotel company /Lui, Wai-shan. January 1997 (has links)
Thesis (M.B.A.)--University of Hong Kong, 1997. / Includes bibliographical references (leaf 88).
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An investigation into contemporary hotel general managers' behaviour and activity in the context of private, franchise and chain ownership/business modelsMartin, Andrew January 2017 (has links)
Since the early 1990s, the rapid growth of international hotel chains and its effects on managerial work have drawn the attention of researchers (Gilbert & Guerrier, 1997 and Ladkin & Juwaheer 2000). There is a current need to investigate how management in hotels is adapting to the significant change in the last decade (McKenney, 2016). The contemporary Hotel General Manager’s (HGM’s) role, responsibility, and ultimately autonomy, are seen to be largely influenced by the owners, management companies or the franchise the hotel is operating under. “Understanding the scope and limits of HGMs decision autonomy is an understudied yet important topic for hospitality research” Hodari & Sturman, 2014 p.434 How management is practiced at the highest level in the hotel is the research problem to be investigated. Kotter (2010), Whitley (1989) and Hales (1986) emphasised how the nature of managerial work is closely linked to its organisational context. Accepting that managerial work is shaped and exercised in context (Dierdorff et al, 2009; Akrivos, Ladkin and Reklitis 2007), the aim of this research is to explore and understand the way in which contemporary HGMs manage and what influences how they manage. This work aims to shed light on hotel general management across three contemporary business models in the operating environment of Aberdeen city and Aberdeenshire. The research strategy will be interpretivist, with a qualitative approach taken to elicit HGMs’ experiences about their working life and chosen activity to understand the influences on their management practice. Dann (1990), credits Hales (1987) with providing a methodology, which allows the conduct of managerial work to be placed within the context of the management process. On account of this Hale’s five broad questions are built into the interview schedule. Semi-structured face-to-face interviews are held with HGMs who were members of the Aberdeen City and Shire Hotel Association. This Association has a membership of thirty-eight hotels operating through private, chain and franchise models. In total 21 HGMs are interviewed. From this data a profile of the HGM is provided, as found in each of the three ownership/business models (private, chain and franchise). The data were analysed by the constant comparison method. This study contributes to the body of research through looking at what HGM’s actually do, and how these individuals practice management. This work provides new knowledge in the form of a model, which maps out the identified management context (characteristics) that influence HGM behaviour/activity and the consequences for management across business models surveyed. The business model under which the HGM manages is found to be the primary influence on HGM activity and behaviour. The work sheds light on the meaning of work, and why it is the way it is. At the first level of analysis management context across three business models is identified. These then map onto the second level of analysis, which explains how these influences shape management behaviour and activity. The model identifies consequences for management across the business models. The proposition in the study is that HGMs have not been de-skilled; they have instead prioritised skills and activity in line with the demands of the business model and the ownership style under which they manage. In effect new skills have been learnt, and behaviour and activity tailored to meet the contemporary demands in context of the business model. This research has found that although HGMs have the same title, they are found to be very different managers that are managing different things. Not only do the HGMs manage differently the priorities of management are also quite different. The contribution to knowledge is considered at theoretical and practical levels. At the theoretical level a modern take on Taylorism shows that specialisation is relevant to contemporary hotel management. Silos are created on account of the business models, with markedly different ways of hotel services being delivered. The priorities of HGMs, dictated by the business model, are different. The extreme cases being the people centric, long term focus of the private sector manager juxtaposed with the short financial term focus by the chain HGMs. At the practical level, accepting that hotel general management is not homogeneous, and driven by the business model, hotel organisations need to develop their own organisationspecific competency framework for their HGMs. Success across the business models is measured differently; for chain and franchise HGMs there is a need to generate higher gross profits and for results to reported frequently, and for the private sector HGMs success is linked to long term sustainability, serving the community and providing a personal service. A challenge for each HGM in each of the models is managing stakeholders. These stakeholders vary with the model; managing the owners and operating company superiors are vital in chains, while the customers and staff are more important to HGMs in private model. For HGMs in both chain and franchise business models activity and behaviour is influenced by the need to ensure brand compliance through standard operating procedures.
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Investiční činnost v hotelnictví / Investment processes in hotel industryLejtnar, Lukáš January 2008 (has links)
Thesis on topic Investment processes in hotel industry summarizes decision procedures and gauging possible investments in this given branch. Its fundamental is to determine the hotel market as such with its crucial elements, indicators and regularities, which are indispensable direct evaluative elements in pre-investment phase of process. Its content is composed in such a way that connection with feasibility study on specific project in region will be possible. For potential investor, who is operating out of this business and is ready to penetrate fast into the business' backstage, the content is outlined in a way, which is enabling fast orientation and choosing key chapters. In the end there are evaluated market data from the hotel industry in general, which indicates the ways and the cases in which the investments are ideal.
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