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Värdet av investering i kompetensutveckling : En fallstudie på GKN Aerospace Sweden AB, en högteknologisk tillverkningsindustri / The value of investment in competence development : a case study at GKN Aerospace Sweden AB, a high-tech manufacturing industryArvidsson, Mikaela, Wilenius, Frida January 2014 (has links)
Personalen är företagens viktigaste tillgång är ett vanligt förekommande uttryck och kompetens anses idag utgöra en förutsättning för goda resultat och framgång (Björklund & Holmqvist, 1999; Johansson & Johrén, 2011). Det kan dock vara svårt att konkretisera ökade kunskaper i samband med utbildning, vilket kräver en diskussion angående hur verksamheten och medarbetare påverkas. Få organisationer har idag strukturerade system att spåra och upptäcka det värde och de positiva effekter som en investering i kompetensutveckling kan medföra (Chong et al., 2000). GKN Aerospace Sweden AB arbetar aktivt med ett utbildningsverktyg för kompetensutveckling som benämns "Training Days". Syftet med dessa utbildningsdagar är att med hjälp av interna lärare utbilda personalen för att höja kompetensnivån och för att uppmuntra till kunskapsutbyte. Syftet med studien är att ta fram en föreslagen beräkningsmodell för investering i kompetensutveckling samt undersöka vilka effekter som dessa interna utbildningsdagar ger, både ur ett individperspektiv och ett organisatoriskt perspektiv. Studien består av ett kvalitativt och tolkande synsätt, där metoder för datainsamling utgörs av informantintervjuer och enkätundersökning. Tanken med "Training Days" och interna lärare syftar att alla ska kunna dela med sig av kunskap, då det finns mycket kompetens inom organisationen. Konceptet innebär att medarbetare utbildar andra medarbetare, vilket leder till att företaget "tankar ur" kunskap från nyckelmedarbetare till övriga anställda. Resultatet och slutsatserna från studien visade att kunskapen och informationen från "Training Days" var värdefull och bidrog med att förbättra deltagarnas arbete och ledde främst till mer generell kunskap men även mer fördjupad kunskap. Den modell som valts att appliceras på konceptet är bottom-line vilken enligt Smith (2004) är en modell av utvärderingskaraktär som kompletteras med monetära mått där fokus i metoden ligger på att bedöma effekterna av investeringar på deltagarnivå. Effekterna från dessa utbildningsinsatser anses för medarbetarna vara ökad effektivitet, förbättrad arbetsprestation samt förbättrad arbetskvalitet. Ur ett organisatoriskt perspektiv erhålls en konkurrensfördel då medarbetarna besitter en djup och generell kunskap, samt att det för-modligen har en viss påverkan på företagets ekonomiska resultat och framgång / The staff is the company’s most important asset is a common expression and compe-tence is considered today as a condition for good results and success (Björklund & Holmqvist, 1999; Johansson & Johrén, 2011). It can though be difficult to concretize increased knowledge in education, which requires a discussion of how the business and employees are affected. Few organizations today have structured systems to track and discover the value and the positive impact that an investment in competence development may entail (Chong et al., 2000). GKN Aerospace Sweden AB is actively working with a training tool for competence development called the "Training Days". The purpose of these training days is that with the help of internal trainers educate the staff to raise skills and to encourage the exchange of knowledge. The purpose of this study is to develop a proposed calculation model for investment in competence development and to study the effects that these internal training days provide, both from an individual perspective and an organizational perspective. The study consists of a qualitative and interpretive appro-ach, in which methods of data collection consists of informants interviews and a survey. The idea of the "Training Days" and internal trainers aims that everyone can share their knowledge, because there is a lot of expertise within the organization. The concept means that employees train other employees, resulting that the company pass on knowledge of key employees to other employees. The results and the conclusions from the study showed that knowledge and information from the "Training Days" was valuable and contributed to improve the participants’ work and led mainly to more general knowledge but also more in-depth knowledge. The model applied to the concept is the bottom-line which according to Smith (2004) is a model of evaluation character, supplemented by monetary measures where the focus of the method lies in determining the effects of investments on a participant level. The effects of these educational interventions considered for the employees to be increased efficiency, improved job performance and improved work quality. From an organizational perspective obtains a competitive advantage as employees possess a deep and general knowledge, as well as it presumably have some impact on the company’s financial performance and success
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SMEs gaining ground : How employer branding could be used as a strategic tool for competitive advantageBrönmark Riex, Emma, Karlsson, Elizabeth January 2014 (has links)
Background: In a world that is becoming more knowledge-based and where it gets harder to find value-adding employees, employer branding could be used as a way to attract and retain employees, which later can create competitive advantage. Research Question: In order to experience competitive advantage, how do SMEs use the strategies and tools of employer branding as a way to attract and retain value-adding employees? Purpose: The purpose with this study was to explore how employer branding is used by SMEs as a way to experience competitive advantage. Method: A qualitative research method with six case studies of SMEs located in different industries was adopted. Primary data was based on semi-structured interviews with respondents at the different SMEs. Theoretical framework: With the basis of the RBV, theories about this and the human capital as a resource as well as a competitive advantage, is presented. This continues with theories about the employer brand, attractive attributes about employers, employer branding strategies, and what the outcomes of employer branding is. Findings and Conclusions: SMEs do not use the strategies and tools of employer branding in the generic way. Instead, much communication is carried out first when the recruitment process starts, with the aim to find employees who could deliver competitive advantage through their fit with the organization. Once onboard, different benefits are provided in order to retain them. Involvement and engagement are the most prominent ones, due to SMEs ability to offer cross-functional management.
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Kunskapsdelning i byggbranschen : Delningsprocessen i Skanskas projektorganisationHolm, Christoffer, Lönn, Mattias January 2014 (has links)
Introduction Knowledge has come to be an increasingly important factor for both individuals in the labor market and companies in competition. When a person leaves an organization the knowledge often follows, and a knowledge gap is created. When knowledge is shared within an organization, the individual’s knowledge is available for all members of the organization. Knowledge can thus be converted from human capital to structural capital. Increased demand in the construction industry has enlarged the need for broader and deeper knowledge of the individuals. Thus the question of knowledge sharing is raised. Purpose The overall purpose of this report is to provide a systematic and documented image of the knowledge sharing process within the project organization of Skanska by investigating how the company uses strategies, procedures, and systems to manage knowledge from projects to minimize the risk that employees' skills will be lost to the organization. Method The study is a qualitative research where the empirical material has been collected through a case study. The execution was based on a total of five interviews with respondents within different positions. Conclusion Although Skanska partially converts human capital into structural capital, the study indicates that the company’s documented explicit knowledge is rather available as support and guidance to the daily work. Instead, the company builds their competitive advantage in several cases by human capital that is created and spread through socialization. / Inledning Kunskap har kommit till att bli en allt viktigare faktor för såväl individers ställning på arbetsmarknaden som företags konkurrenskraft. När en personer lämnar en organisation följer kunskapen ofta med individen, detta medför att ett kunskapsgap skapas. När kunskap delas blir individens kunskap tillgänglig för organisationens medlemmar. Kunskapen kan således omvandlas från humankapital till strukturkapital. En ökad efterfråga inom byggbranschen ökar behovet av bredare- och djupare kunskap hos individerna och således aktualiseras frågan om kunskapsdelning. Syfte Det övergripande syftet med denna rapport är att ge en systematiserad och dokumenterad bild av Skanskas arbete med kunskapsdelning i sin projektorganisation. Detta skall göras genom att kartlägga hur Skanska med strategier, rutiner och system hanterar kunskap från projekt för att minimera risken att kunskapen hos medarbetarna ska gå förlorad för organisationen. Metod Studien är en kvalitativ forskning där det empiriska materialet har samlats genom en fallstudie. Genomförandet byggde på intervjuer med totalt fem respondenter med olika organisatoriska roller inom Skanska. Slutsats Även om Skanska till viss del omvandlar humankapital till strukturkapital indikerar studiens resultat på att företagets dokumenterade uttalade kunskap mer finns som stöd och riktlinjer för det dagliga arbetet. Istället bygger företaget i flera fall sina konkurrensfördelar på humankapital som skapas och sprids genom socialisering.
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Humankapital i årsredovisningar : -skillnaden mellan nio kunskaps- och nio industriföretag / Human Capital in Annual Reports : the Difference Between Nine Knowledge- and Nine Industry EnterprisesBarksten, Kajsa, Hansson, Louise January 2014 (has links)
Humankapital har ökat i betydelse då allt fler företag har blivit så kallade kunskapsföretag, vilka inriktar sig på att skapa värde genom att endast erbjuda personalens kunskap, kompetens och erfarenhet. Humankapitalet menar forskare, är en tillgång för företaget och borde därför också redovisas som en sådan, precis som företagets andra tillgångar. Dock får inte humankapital i dagens läge tas upp som en tillgång i den finansiella rapporten. Det redovisas därför ofta frivilligt av företagen i hållbarhetsredovisningar. Kunskapsföretagen borde enligt forskare vara de som redovisar absolut mest information om sitt humankapital, då det är företags viktigaste tillgång. Forskare menar också att företagens storlek är en faktor som påverkar hur mycket humankapital som redovisas. Är detta verkligheten? Syftet med denna uppsats är att undersöka om det finns några skillnader i hur kunskapsföretag och industriföretag redovisar sitt humankapital i sin årsredovisning samt om företagets storlek påverkar mängden humankapital som återfinns i företagens årsredovisningar. Metoden som används var en kvalitativ dokumentundersökning. I empiri och analys kapitlet finns företagssammanfattningar och vad Scoreboarden gav för resultat. Resultatet redovisas utefter Scoreboardens olika kategorier: anställda, anställdas utbildning, anställdas välmående och motivation, övrig kvalitativ information, styrelse och ledning. Resultatet analyseras också utefter kategori för att underlätta överskådligheten och analysen. Vi delar sedan upp Scoreboarden i två övergripande kategorier: ”Anställda” och ”Ledande befattningshavare”. En analys görs av dessa övergripande kategorier. ”Anställda” består av kategorierna: anställda, anställdas utbildning, anställdas välmående och motivation samt övrig kvalitativ information. ”Ledande befattningshavare” består av: styrelse och ledning. Sist analyseras skillnaden mellan företagens totala redovisning av humankapital. Slutsatser som kan dras utifrån undersökningen är att det finns en skillnad mellan kunskapsföretag och industriföretag om vi bryter ner informationen. Kunskapsföretagen redovisar mer information om ”Anställda”, medan industriföretagen redovisar mer om ”Ledande befattningshavare”. Studeras den totala bilden är skillnaderna mindre. Dock finner vi att industriföretagens redovisning av humankapital påverkas av företagets storlek, medan kunskapsföretaget inte uppvisar en sådan trend. / Human capital has become increasingly important as more companies have become so called knowledge-based enterprises, which focuses on creating value by offering their staff knowledge, skills and experience. The human capital is, according to scientists, an asset to the company and should therefore be recognized as such, just like the company's other assets. However, human capital cannot be recognized as an asset in the financial report. Firms therefore often report this information voluntarily in sustainability reports. According to researchers, the knowledge companies should be the one that presents the most information regarding its human capital, since it is such a company's most important asset. Researchers also believe that corporate size is a factor that affects how much human capital is reported. Is this reality? The purpose of this paper is to investigate whether there are any differences in how knowledge- and industry enterprises reports its human capital in its annual report, and if the company's size affects the amount of human capital that can be found in corporate annual reports. The method used was a qualitative document examination. In the empirical evidence and analysis chapter, the reader can find company summaries and the results the scoreboard gave us. The results are reported according to the Scoreboards different categories: employees, employee training, employee well-being and motivation, other qualitative information, the board and management. The results are also analyzed by category to facilitate transparency and the analysis. We then divided the scoreboard into two overall categories: "Employees" and "Senior Management". An analysis is made of these overall categories. "Employee" is composed of the categories: employees, employee training, employee well-being and motivation and other qualitative information. "Senior management" consists of: Board and management. Finally, the difference between a company's overall human capital reporting is analyzed. The conclusions that can be drawn from the survey are that there is a difference between knowledge- and industry enterprises when they are broken down by categories. Knowledge Enterprises presents more information about "Employees", while industrial companies report more about "Senior Management". Looking at the total picture, the differences are minor; however, we find that the industrial firms' reporting of human capital is influenced by firm size, while the knowledge company does not exhibit such a trend.
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Personnel expenditure analysis of the Directorate Veterinary services in the North West / Boitshoko R. NtshabeleNtshabele, Boitshoko R January 2004 (has links)
The purpose of this study was to analyse personnel expenditure of the Directorate
Veterinary Service in the North West Province and how it impacted on service delivery.
Literature on personnel expenditure and its influence on service delivery, particularly in
the field of Veterinary Services is still in its infancy. Financial condition was referred as a
tool to evaluate trends and patterns in how personnel budgets increases over a period of
time as a fraction of the total budget affected the ability of the directorate to deliver
services to the citizens of the province. Financial condition uses a percentage change to
analyse changes in the budget over time for the Directorate.
Budget reports (2000-2002) collected from the Provincial Department of Agriculture,
Conservation and Environment was analysed in terms of a split between personnel and
operational. This analysis was then used to elucidate patterns over time for the
Directorate as a whole, which were then compared between the regions (using cost
centers) to determine any bias in terms of resource allocation. The percentage change was also done per standard budget item used in the Province.
From the study it is evident that there was deterioration in financial condition for the
financial year 200112001. This deterioration in financial condition is shown by a drop in
budget but also in terms of a bias towards personnel. This phenomenon was however
reversed in the following year of 2002/2003.
This study has identified a negative correlation between personnel budget and other
expenditure needs for the Directorate Veterinary Services that had negative consequences for service delivery. To this extent it recommends a regular monitoring process to be put in place and the use of public partnerships where practical as a solution to rising personnel costs. / (M.B.A.) North-West University, Mafikeng Campus, 2004
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An economic analysis of higher education financing policies / Financiamiento universitario y bienestar: un análisis dinámico con agentes heterogéneos y generaciones superpuestasSánchez, Juan Matías January 2004 (has links) (PDF)
This paper develops a model in which it is possible to evaluate alternatives of higher education financing. The alternative systems under discussion are: total fecing, graduates' taxes and uniform taxes (this can be associated to the scheme presently used in the Argentina to finance the universities). Assessment of the alternatives is performed over welfare, based on the indicators of poverty, equality, and the average levels of utility and wealth. Likewise, the functions of welfare presented by Bentham, Rawls, Atkinson, Sen and Kakwani are also considered.
The most remarkable results are obtained through the simulation of an economy under two scenarios. In that way, the system of graduates' taxation is found to be better for welfare; whereas the system of uniform taxation only can be justified as it maximizes the number of students.
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Men and Women’s Return to Cognitive Skills. : Evidence from PIAAC.Sowa, Victor January 2014 (has links)
Do men and women receive different pay-offs, in terms of wage, from cognitive skills in the Swedish labor market? To answer this, the classical Mincer equation is expanded with a variable for cognitive skills (literacy and numeracy) and an interaction term between being a male and cognitive skills to be able to distinguish the actual difference in pay-off. I use data from OECD’s PIAAC survey of adult skills, which provides a unique opportunity to examine gender pay-off differences concerning cognitive skills. The results show that men have a larger pay-off than women once occupation is sufficiently controlled for
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Promoting human capital development through ICT creativity and innovation / R.N. BeyersBeyers, Ronald Noel January 2010 (has links)
There is a growing call for more skilled workers-especially in the scarce skills of science,
engineering and technology (SET). The current educational system is failing to address
these issues, learners are being ill-prepared to cope with the demands of a society that has
moved on; and learners are being prepared for a society that no longer exists in practice. In
order to address this problem, this thesis calls for a greater emphasis on issues of digital
inclusion, integration of whole communities, understanding of the dynamics of integrating
ICTs into the classroom, exploring opportunities for the expansion of rapid-prototyping at
school level and the promotion of digital literacy. Though this is not a definitive list, the
researcher has developed working solutions to each of these issues, as presented in five journal articles.
Investigations were conducted in the Tshwane area with male and female learners in both primary and secondary schools. The selection of the learners from both advantaged and disadvantaged institutions was left to the teachers. Design research was the main methodology adopted for this research. The investigations started in 200'1 and the bulk of the work was concluded between 2007-2010. Greater emphasis is placed on a qualitative approach with limited quantitative analysis.
The findings of this research indicate the need to extend the scope of the investigation and to massify the different interventions. The pedagogical shift has been away from information transfer, towards using information communication technologies to promote creativity and innovation in a stimulating constructivist environment This has led to an opportunity to track learner involvement in SET events over their school careers and to identify talented individuals. In addition, the findings indicate that there is little difference between learners from advantaged and disadvantaged communities. Added to this is the development of a solution to
address the digital divide through the creation of virtual interactive classrooms which can digitally include learners from geographically separated classrooms in remote communities.
The strategic importance of ICTs, creativity and innovation are key components of a Human
Capital Development strategy, especially at a time when there is a growing shortage of
scarce skills in key areas. Post Grade 12 interventions are short term solutions that are not sustainable. This thesis calls for the establishment of a SET pipeline from grassroots level, in order to grow the feeder stock for a national system of innovation as a long-term investment
in the future. / Thesis (Ph.D. (Education))--North-West University, Potchefstroom Campus, 2010.
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Investigating the information technology productivity paradox in the heavy metal engineering industry / Venter R.Venter, Renier January 2011 (has links)
Studies have shown that computers have a positive impact on productivity, but the
reality remains that the productivity figures have not yet changed. This
aforementioned irregularity is referred to as the “productivity paradox”.
The question of how productivity is measured is complicated when, for example, a
company connects all their computers onto a network or installs an information
system to keep record of customer information or even supplier information, for there
are no input and output ratios that can be measured. In these cases, productivity is
not so evident, and some might argue that it does not exist. Companies always look
for the competitive advantage and it is therefore important to show whether investing
in information technology does in effect give them a greater return on investment.
The question of why it is important for information technology to increase productivity
is answered by looking at what all companies seek, which is sustainable growth. This
can be measured by the accounting return on investment, economic value added
(EVA), and growth in sales or assets. The goal of this study is to determine the
impact the information technology productivity paradox has on the heavy metal
engineering industries, whether it be good or bad.
Information technology has expanded to such an extent that more people are
starting to rely on information technology in order to do their work and communicate
with one another. This is what makes this study so important, especially from an
organisation's perspective, as the organisation is spending more money on
expanding its information systems.
One of the aspects to be covered in this study is the evolution pertaining to the
history of information technology and how it has improved over the years. It also
looks at the laws of information technology like Moore's Law which explains that the
transistors on a chip would roughly double every two years, and Gilder's Law that
explains in total communication a system triples every twelve months.
Within this study the knowledge expansion and how human knowledge had to
expand in order to keep up with the ever escalating information technology is
covered. When looking at the future and the rate at which knowledge increases
people tend to assume that the current rate of progress will continue in future
periods. This, however, when looking at the rate at which technology progresses, is
evident that the progress is not constant.
The research topic for this study is the information technology productivity paradox.
This term suggests that there is no correlation between a company’s investment in
information systems and its business performance measured in terms of productivity.
This phenomenon was shown to exist within this study.
Open source systems are covered, which is a method of developing software that
harnesses the power of distributed peer review and transparency of process. Open
source systems have the following advantages like easing of licensing restrictions;
cross–platform simplicity; possibility to run modules on any operating system; low
cost due to no licensing fees; modification of system is possible; and disadvantages
like lack of necessary expertise to do modifications; less user–friendly, support is not
always available; security might be a problem.
In this way open source systems will affect productivity in information technology due
to the less user–friendly interface. Some of these open source systems might take
longer to do the task than it would on the commercial software. Implementation of
the open source system might take longer than that of a commercial system as there
might be a lack of support for the system.
Another topic covered within this study is the development of human capital, which is
a necessity for employees in an organisation in order to enhance both knowledge
and skills within an organisation. This is, however, a double bladed sword as even
though the combined knowledge and skills of an organisation are expanded, it takes
time which inevitably leads to productivity loss.
Finally this study investigates social networking, which is defined as the application
of websites that support the maintenance of personal relationships, the discovery of
potential relationships and should aim in the conversion of potential ties into weak
and strong ties.
List of key terms: Information technology, productivity paradox, social networking,
competitive advantage, knowledge expansion, development of human capital. / Thesis (M.B.A.)--North-West University, Potchefstroom Campus, 2012.
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Promoting human capital development through ICT creativity and innovation / R.N. BeyersBeyers, Ronald Noel January 2010 (has links)
There is a growing call for more skilled workers-especially in the scarce skills of science,
engineering and technology (SET). The current educational system is failing to address
these issues, learners are being ill-prepared to cope with the demands of a society that has
moved on; and learners are being prepared for a society that no longer exists in practice. In
order to address this problem, this thesis calls for a greater emphasis on issues of digital
inclusion, integration of whole communities, understanding of the dynamics of integrating
ICTs into the classroom, exploring opportunities for the expansion of rapid-prototyping at
school level and the promotion of digital literacy. Though this is not a definitive list, the
researcher has developed working solutions to each of these issues, as presented in five journal articles.
Investigations were conducted in the Tshwane area with male and female learners in both primary and secondary schools. The selection of the learners from both advantaged and disadvantaged institutions was left to the teachers. Design research was the main methodology adopted for this research. The investigations started in 200'1 and the bulk of the work was concluded between 2007-2010. Greater emphasis is placed on a qualitative approach with limited quantitative analysis.
The findings of this research indicate the need to extend the scope of the investigation and to massify the different interventions. The pedagogical shift has been away from information transfer, towards using information communication technologies to promote creativity and innovation in a stimulating constructivist environment This has led to an opportunity to track learner involvement in SET events over their school careers and to identify talented individuals. In addition, the findings indicate that there is little difference between learners from advantaged and disadvantaged communities. Added to this is the development of a solution to
address the digital divide through the creation of virtual interactive classrooms which can digitally include learners from geographically separated classrooms in remote communities.
The strategic importance of ICTs, creativity and innovation are key components of a Human
Capital Development strategy, especially at a time when there is a growing shortage of
scarce skills in key areas. Post Grade 12 interventions are short term solutions that are not sustainable. This thesis calls for the establishment of a SET pipeline from grassroots level, in order to grow the feeder stock for a national system of innovation as a long-term investment
in the future. / Thesis (Ph.D. (Education))--North-West University, Potchefstroom Campus, 2010.
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