Student Number : 9802206M - MA dissertation - School of Psychology - Faculty of Humanities / Before this study took place, the social psychology perspective of Attribution theory was yet to be fully utilised in South African research within the maintenance error landscape. Attributional approaches see the person on the street operating like a scientist, obtaining information from his or her social surroundings and discerning the causes and consequences of ongoing behavioural and environmental events (Harvey et.al.,1976). It is very possible that due to the unique South African socio-political and economic landscape, strongly influenced by Apartheid, new combinations of known and unknown error attributions are at play, that are unique to this landscape and have not yet been studied or uncovered. Thus, a better understanding of the South African landscape, through a study such as this, could have serious cost benefits to maintenance companies, benefits to staff in terms of reduced risk of injury, as well as form the basis of improved policies, procedures and equipment. Twenty-five team leaders and 125 minor maintenance staff at a South African Aircraft Maintenance Company formed the population group from which the sample for this study was drawn. Within each group, 5 individuals were interviewed on a personal basis. Further, for each group, one focus group was carried out consisting of two and four individuals respectively. The individuals who participated in the focus groups were different to those who participated in the interviews. In total 28 percent of team leaders participated in the study and 7 percent of maintenance staff, which calculates to just over 10 percent of minor maintenance employees at the organisation involved. The Qualitative data acquired through this in-depth interview and focus group discussion process, and subsequent transcription was coded and analysed using Thematic Content Analysis. Content analysis is a research technique for making replicable and valid inferences from data to their context (Krippendorf, 1980). The discussion of primary error attributions comparing maintenance staff and team leaders, focussed on the predominant primary error attribution theme and related attributions under the descriptor Organisational Culture which included both the dimensions of employee motivation and managerial culture. Finally, results of secondary error attributions comparing maintenance staff and team leaders raised the discussion around the theme, Tools and Equipment. This research is an exploratory study that brings together the field of attribution theory and maintenance error. Its main strength is that it provides a theoretical framework, upon which is based a methodology that explores the primary and secondary error attributions made by employees for maintenance errors in their work environment. In other words, it is felt that this methodology can be implemented in a range of maintenance environments to unearth the error attributions of staff in that environment. Information such as this is very beneficial to companies and organisations in their planning, strategising, problem solving and general organisational development.

abstract: Human-robot interaction has expanded immensely within dynamic environments. The goals of human-robot interaction are to increase productivity, efficiency and safety. In order for the integration of human-robot interaction to be seamless and effective humans must be willing to trust the capabilities of assistive robots. A major priority for human-robot interaction should be to understand how human dyads have been historically effective within a joint-task setting. This will ensure that all goals can be met in human robot settings. The aim of the present study was to examine human dyads and the effects of an unexpected interruption. Humans’ interpersonal and individual levels of trust were studied in order to draw appropriate conclusions. Seventeen undergraduate and graduate level dyads were collected from Arizona State University. Participants were broken up into either a surprise condition or a baseline condition. Participants individually took two surveys in order to have an accurate understanding of levels of dispositional and individual levels of trust. The findings showed that participant levels of interpersonal trust were average. Surprisingly, participants who participated in the surprise condition afterwards, showed moderate to high levels of dyad trust. This effect showed that participants became more reliant on their partners when interrupted by a surprising event. Future studies will take this knowledge and apply it to human-robot interaction, in order to mimic the seamless team-interaction shown in historically effective dyads, specifically human team interaction. / Dissertation/Thesis / Masters Thesis Engineering 2019

Diagnostic errors cause significant patient harm and occur among 15 percent of all clinical diagnoses, but research has yet to effectively target, prevent, and mitigate diagnostic errors from occurring. So far, literature has examined how diagnostician decision-makers perform and reach a clinical diagnosis individually. However, the impact of team-based activities on diagnosis is unknown. The purpose of this study is to describe provider perception on how providers come together as a team in order to complete a clinical diagnosis. As a qualitative descriptive study with overtones of grounded theory, 18 semi-structured interviews of medical intensive care unit providers were audio-recorded, transcribed, and coded generating themes of diagnostic teamwork structure and functioning. Diagnostic teams are described using themes of inter-professional and intra-professional teamwork among roles with and without diagnostic team identity. Novel approaches to diagnostic error research, practice implications for current providers, and applications provided for improving education and team training. By providing preliminary insights on the role of teamwork in diagnostic decision-making, this study may assist future studies that improve diagnostic teamwork and prevent diagnostic errors.

This research compares methods for measuring pilot mental workload (MWL) from the electrocardiogram (ECG) signal. ECG-based metrics have been used extensively in MWL research. Heart rate (HR) and heart-rate variability (HRV) exhibit changes in response to varying levels of task demand. Classical methods for HRV analysis examine the ECG signal in the linear time and frequency domains. More contemporary research has advanced the notion that nonlinear elements contribute to cardiac control and ECG signal generation, spawning development of analytical techniques borrowed from the domain of nonlinear dynamics (NLD). Applications of nonlinear HRV analysis are substantial in clinical diagnosis settings; however, such applications are less frequent in MWL research, especially in the aviation domain. Specifically, the relative utility of linear and non-linear HRV analysis methods has not been fully assessed in pilot MWL research. This thesis contributes to aforementioned research gap by comparing a non-linear HRV method, utilizing transition probability variances (TPV), to classical time and frequency domain methods, focusing the analysis on sensitivity and diagnosticity. ECG data is harvested from a recent study characterizing spatial disorientation (SDO) risk amongst three candidate off-boresight (OBS) helmet-mounted display (HMD) symbologies in a tactically relevant live-flight task. A comparative analysis of methods on this dataset and supplemental workload analysis for the HMD study are presented. Results indicate the TPV method may exhibit higher sensitivity and diagnosticity than classical methods. However, limitations of this analysis warrant further investigation into this question.

Research on infidelity has suffered from inconsistency in how infidelity has been operationalized across studies. This study was designed to advance methodological considerations for defining infidelity and identifying offending spouses. A subjective definition of infidelity was obtained from each respondent via both closed- and open-ended items. The open-ended responses were applied to explore the definition of infidelity. Additionally, an indirect questioning method was adopted to identify offending spouses according to their own subjective definitions of cheating and test the effectiveness of this approach relative to direct questioning for identifying offending spouses. Furthermore, gender differences in acknowledging infidelity through both direct and indirect approaches in general as well as across the four self-defined categorical infidelity were examined. A community sample of 465 married or divorced individuals anonymously completed the survey via MTurk. Results showed two defining characteristics of infidelity that cut across modes of infidelity (sexual, emotional, computer-mediated, and solitary) were that infidelity occurs outside the relationship and without consent. The definition of infidelity of infidelity provided in response to an open-ended inquiry tended to be shorter among offending spouses—especially male offending spouses—than among non-offending spouses. More offending spouses were found via the indirect (42.9%) approach than the direct approach (12.7%), and more men than women acknowledged engaging in infidelity behaviors according to both the direct (16.6% vs. 9.1%) and indirect (48.2% vs. 38.0%) approaches. That said, gender-based statistical differences in propensity to commit self-defined infidelity were only found in sexual and computer-mediated forms of infidelity; propensity to commit self-defined emotional and solitary infidelity did not statistically differ between men and women; in all cases, however, gender differences were small. Results suggested that the indirect approach is better than direct questioning for identifying infidelity behaviors; the indirect approach elicited less social desirability bias. Implications for research and clinical practice are provided.

Although humans engage in committed, long-term pair bonds, many romantic relationships end because one partner no longer desires to be in the relationship. Much of the literature on romantic relationship psychology and behavior has focused on mechanisms related to maintaining a partner. Mate retention behavior functions to deter romantic partners from defection and fend off potential alternative partners. However, when individuals are in a relationship where the costs of remaining in the relationship outweigh the benefits of leaving the relationship, mate expulsion, not retention, may be the desired goal. The present thesis examines mate expulsion behavior and psychology with the goal of developing a measure of mate expulsion to parallel a widely-used measure of mate retention. In my pilot studies, participants (n= 103) nominated behaviors and tactics that people use to reduce commitment in and terminate relationships. I identified 168 unique mate expulsion behaviors from these nominations that fell in the following four categories:signaling a lack of commitment to their partner, signaling their availability to others potential partners, extracting oneself from shared relationship commitments or investments, and reducing dependency on one’s partner or relationship. A separate set of participants (n= 131) rated the frequency with which they had used the behaviors, or had seen their partner use the behaviors, in their actual past break-ups. This procedure reduced the list of utilized tactics to 51 mate expulsion behaviors. A third set of participants (n = 290) in relationships rated the frequency with which they engaged in the 51 behaviors in their current relationship and completed measures of relationships satisfaction and mate retention. As expected, mate expulsion was negatively related to relationship satisfaction. I conducted a preliminary factor analysis using these data, which revealed 7 clusters of mate expulsion behavior: For my thesis, I collected a larger, less gender-biased sample to 1) confirm the factor structure of the mate expulsion inventory and 2) examine the relationships between the mate expulsion inventory, mate retention, and relationship satisfaction. Participants (n = 410) completed the Couple Satisfaction Index-16, the Mate Retention Inventory Short-Form, and the Mate Expulsion Inventory. Mate expulsion was again negatively correlated with relationship satisfaction and a similar, small positive correlation was replicated between mate expulsion and mate retention. My hypothesized model for the confirmatory factor analysis was acceptable but not excellent. I attempted several modifications to improve the measures of fit. Ultimately, the best model included the removal of specific items and eliminating a latent variable. This thesis produced a concise list of mate expulsion behaviors and has expanded on the literature of mating psychology in respect to relationship termination. These results suggest human mating psychology may include mechanisms that function to terminate and maintain relationships.

Industry and research have shown that, in addition to the knowledge, skills, and abilities of individuals, other factors play an influential role in the efficiency of a team. The research questions for this study examined the influence of functional characteristics, defined as the cognitive and evaluative processes such as intentions, emotions, planning, and perception that influence decisions, on team outcomes and the time it takes to complete a task. Using a quantitative, experimental research design, the research questions were grounded in personality systems interactions as the theoretical framework. Analysis of variance was applied to evaluate the hypotheses with an independent measure used to analyze 114 student participant responses to an online assessment and a team task. Results of a test of between-subjects effect identified their functional characteristic levels. Findings displayed statistical significance with main effect for (a) action orientation and (b) the time it takes to complete an assigned task, F(2, 57) = 3.24, p = 0.047. These findings could serve to decrease organizational costs such as those associated with human resource selection processes, team training, or team performance outcomes. The findings support positive social change by increasing social and behavioral psychologists' understanding of human-to-human behavioral interactions and the influence of functional characteristics on organizational teams.

Flight decks of the future are being enhanced through improved avionics that adapt to both aircraft and operator state. Eye tracking allows for non-invasive analysis of pilot eye movements, from which a set of metrics can be derived to effectively and reliably characterize workload, this research will generate quantitative algorithms to classify pilot state through eye tracking metrics. Through various metrics within the realm of eye tracking, flight deck operation research is used to determine metric correlations between a pilot's workload and eye tracking metric patterns. The basic metrics within eye tracking, such as saccadic movement, fixations and link analysis provide clear measurable elements that experimenters analyzed to create a quantitative algorithm that reliably classifies operator workload. The study conducted at the University of Iowa's Operator Performance Lab 737-800 simulator was outfit with a Smarteye remote eye-tracking system that yielded gaze vector resolution down to 1 degree across the flight deck. Three levels of automation and 2 levels of outside visual conditions were changed on a KORD ILS approach between CAT II and CAT III visual conditions, and varying from full autopilot controlled by the pre-programmed flight management system, flight director guidance, and full manual approach with localizer and glide slope guidance. Initial subjective results indicated a successful variation in driving pilot workload across all 12 IFR pilots that were run through the 7 run testing sequence.

Pilots are subject to varying levels of stress, workload, and fatigue during long flights. During different phases of a commercial flight, pilots are engaged in multiple tasks which include going through checklists, checking conditions at their destination, communicating with Air Traffic Control and dealing with other flight related tasks. The amount of work varies from the earlier stages until the end of the flight. It is not well understood how changes in the amount of workload can affect a pilot's ability to engage with important tasks that relate to safety of flight. The work shown in this thesis focused on the level of engagement displayed by flight crew as a function of level of workload. The principal hypothesis was that very low levels of workload may lead to crew disengagement and sub-optimal levels of performance. The degree to which pilots remain alert and are fatigued during a commercial flight is also not established in a concrete way.

The focus of this thesis is fatigue in aviation. It presents a detailed analysis of subjective fatigue and sleep patterns in short-haul operations. This operation was chosen because short-haul rosters encompass a range of scheduling factors that have been identified in the shiftwork literature as having a negative impact on alertness and performance. It is contended that studies examining these factors in the commercial aviation industry are scarce, and of those available, limited to investigations conducted outside of Australia. In addition, this thesis addresses a methodological limitation that has, to date, restricted the ability to measure fatigue during flight. It is contended that the scarcity of in-flight studies stems from the lack of a suitable performance test for measuring fatigue in time-constrained operating environments, such as aviation. The studies presented in this thesis are divided into two sections. The first section comprises three aviation studies conducted in Qantas airlines. The first two aviation studies examined the effects of scheduling factors on the subjective fatigue of flight crew employed by Qantas airlines. Two different populations were examined: B767 and B737 flight crew. Participants rated their fatigue and recorded information about their flying patterns for a minimum of 15 days. The results indicated that flight crew experienced mild to moderate fatigue in relation to their work. Importantly, different scheduling factors contributed to fatigue, including length of the flight duty period, number of flying hours, and duty start times. The third aviation study examined the sleep of B737 flight crew across a 3-day schedule. Sleep quantity and quality were determined from a sleep diary and wrist actigraphy data. The results indicated that sleep offset time, sleep duration, and sleep quality significantly varied across the schedule. In addition, early morning start times and late evening end times were key factors contributing to reduced sleep. The second section of this thesis comprises two laboratory studies that assessed the sensitivity of a brief (i.e. less than 10 minutes) psychomotor vigilance task (PVT) to the effects of sleep loss. A preliminary study compared performance during the 10-minute PVT with performance during the first half of the PVT during a night of wakefulness (23:00 ? 07:00 hours). A subsequent study compared performance during a 10-minute PVT with performance during a 90-second PVT and a 5-minute PVT during 28 hours of sustained wakefulness. The findings of the latter study indicated that performance during the 5-minute PVT and the 90-second PVT deteriorated in a manner similar to that observed during the standard 10-minute PVT. However, in line with the findings reported in the preliminary study, the shorter the task sampling time, the less sensitive the test to response slowing and performance variability. Based on these findings, it was surmised that a 5-minute PVT is likely to provide a more accurate measure of performance impairment than a test of shorter duration. Moreover, it was proposed that a 5-minute PVT may provide researchers with a reliable test for assessing changes in performance. In summary, the results of the aviation studies indicate that a number of scheduling factors contribute to fatigue and disturbed sleep in Australian domestic operations. The findings of this thesis are of particular concern, given that current aviation regulations do not fully consider the extent to which scheduling demands affect flight crew. It is apparent that flight crew would benefit from the incorporation of such findings into duty and rest limitations and scheduling procedures. Evidence demonstrating that (1) fatigue accumulates across the flight duty period, and (2) flight crew are at particular risk of higher fatigue when they are rostered to work an early morning duty suggests that the length of the flight duty period, the number of sectors worked and the timing of the duty period warrant particular attention. Finally, the results of the laboratory studies hold particular promise for future research, since they suggest that the 5-minute PVT may provide researchers with an alternative tool for investigating fatigue in the flying environment. / thesis (PhD)--University of South Australia, 2004.