L’état attentionnel de l’opérateur est un des précurseurs de l’erreur humaine dans les systèmes complexes. Cela est particulièrement vrai en aéronautique, où la sécurité dépend en premier lieu de la capacité à réagir rapidement et correctement. Les niveaux de complexité associés à la gestion de tels systèmes aboutissent à des niveaux de charge mentale et d’engagement de l’opérateur en constante variation, qui peuvent être prédicteurs de sa performance. Ce projet de recherche adopte une démarche de Neuroergonomie, et vise à estimer l’état attentionnel en conditions écologiques par l’utilisation de mesures cérébrales. Nous avons tout d’abord étudié le comportement de l’opérateur soumis à des niveaux de demande extrêmes à l’aide de mesures cérébrales et psycho-physiologiques. Les résultats de ces études nous ont conduits au développement d’un nouveau cadre théorique centré sur l’engagement de l’opérateur pour estimer son état attentionnel. De plus, nous avons étudié différentes techniques de traitement du signal de manière à rendre possible l’utilisation des mesures cérébrales en temps réel en situation écologique, en vue du développement d’interfaces cerveau-machine pour assister l’opérateur. / The attentional state of operators is one of the main reasons for errors during human control of complex systems, and controlling these errors is critical especially in aeronautics, where errors are directly linked to safety and lives might be at stake. In particular, excessively high or low task demands encountered during the operation of such systems result in varying levels of mental workload and engagement which are linked with the operator performance. This research project adopts a Neuroergonomics approach and investigates the use of brain measurement techniques to monitor the attentional state of the operator under ecological conditions. We studied the behavior of the operator under both excessively low and high task demands with the use of multiple physiological and neurophysiological measurement techniques. Our results show that it is possible to use such techniques to characterize the attentional state. We then analyze the potential of real time application for such techniques. We investigated signal processing and analysis tools to improve the real-time usability of brain signals in ecological conditions, and proposed solutions towards the development of brain computer interfaces for assisting the human operator.

Indonesia is trying to take over airspace Sector A, B, and C from Singapore and this desire has been going on for decades. To carry out these dreams, Indonesia was faced with a series of agreements with Singapore and Malaysia because both countries have interests in that airspace sector. To take over that airspace, Indonesia must perform a series of efforts. One of the efforts is by improving Air Traffic Services (ATS) quality in Indonesia. In determining ATS service quality, pilot perceiving and expectation must be assessed. Pilot employed tangible and intangible cues to determine the quality.  The author determined forty items to describe pilot perception and expectation based on 10 (ten) criteria in evaluating service quality.  Moreover, total ATS quality which is including technical quality and functional quality dimensions are clearly presented. Other factor influencing ATS quality is safety culture which is merged with ATS quality. Human factor as the main source in conducting service is described clearly in relation with ATS. Human factor become important because human and its environment can affect ATS performance. Six principles of service management are elaborated in ATS system to improve ATS quality. Combined with service and management theories to obtain the conclusion of Indonesia ATS quality and ATS readiness, this research discussed the Indonesia strategic plan to improve service quality. Then, Directorate General of Civil Aviation (DGCA) will work together with Indonesia ANSP and ATS Unit authority to manage ATS quality in Indonesia in order to taking over airspace Sector A, B, and C from Singapore. / Transportation Research

Indonesia is trying to take over airspace Sector A, B, and C from Singapore and this desire has been going on for decades. To carry out these dreams, Indonesia was faced with a series of agreements with Singapore and Malaysia because both countries have interests in that airspace sector. To take over that airspace, Indonesia must perform a series of efforts. One of the efforts is by improving Air Traffic Services (ATS) quality in Indonesia. In determining ATS service quality, pilot perceiving and expectation must be assessed. Pilot employed tangible and intangible cues to determine the quality.  The author determined forty items to describe pilot perception and expectation based on 10 (ten) criteria in evaluating service quality.  Moreover, total ATS quality which is including technical quality and functional quality dimensions are clearly presented. Other factor influencing ATS quality is safety culture which is merged with ATS quality. Human factor as the main source in conducting service is described clearly in relation with ATS. Human factor become important because human and its environment can affect ATS performance. Six principles of service management are elaborated in ATS system to improve ATS quality. Combined with service and management theories to obtain the conclusion of Indonesia ATS quality and ATS readiness, this research discussed the Indonesia strategic plan to improve service quality. Then, Directorate General of Civil Aviation (DGCA) will work together with Indonesia ANSP and ATS Unit authority to manage ATS quality in Indonesia in order to taking over airspace Sector A, B, and C from Singapore.   Keywords:      DGCA, ATS, Airspace, Service quality, Safety culture, Human factor, Service management, Strategic plan. / <p>This thesis is about how to manage and improve the Air Traffic Services in Indonesia based on management an business theories.</p> / Transportation Research

Baigiamajame magistro darbe aptariamos bendros aviacijos avarijų ir incidentų tyrimo metodikos, jų pritaikymo būdai, privalumai ir trūkumai. Taip pat išnagrinėjamas avarijų ir incidentų ryšys, bendrosios aviacijos įtaka aviacijos rinkoje bei jai būdingi bruožai. Plačiau aptariamas žmogiškasis faktorius bei su juo susiję naujausi tyrimo metodai. Pristatoma Lietuvos bendroji aviacija, jos aktyvumo ir avaringumo lygis nuo 2000–2010 metų. Detaliau išnagrinėjamos su ja susijusios avarijos ir pavojingi incidentai. Pateikiama išsami jų analizė, taikant įvairius tyrimo metodus. Taip pat gauti duomenys lyginami su Lietuvos komercine aviacija bei JAV, Europos, Vokietijos ir Australijos duomenimis. Galiausiai apibendrinami gauti rezultatai ir atsižvelgiant į juos pateikiamos rekomendacijos Lietuvos avaringumui mažinti. Darbą sudaro 7 dalys: įvadas, teorinė dalis, metodologinė dalis, tiriamoji dalis, išvados ir siūlymai, literatūros sąrašas bei priedai. Darbo apimtis – 81 p. teksto be priedų, 45 iliustr., 4 lent., 38 bibliografiniai šaltiniai. Atskirai pridedami darbo priedai. / This final paper of master studies discusses the methodologies of analyzing aviation accidents and incidents, their advantages and disadvantages, as well as the ways of applying these methodologies. Additionally, the link between aviation accidents and incidents is discussed as well as the general aviation, its characteristics and influence on entire aviation industry. Furthermore, the human factor and the most current methodologies of analyzing it are introduced. This paper also presents Lithuania general aviation, its activity and safety level from 2000 to 2010. By applying various methodology and approaches, the more detailed analysis is given to the accidents and incidents, which are related to aforementioned safety level. The attained data is compared with the statistics of Lithuania commercial aviation, USA, Europe, Germany and Australia. Finally, the obtained results are summarized, and taking them into consideration, recommendations of the ways to reduce the number of accidents and incidents in Lithuania are formulated. The paper consists of 7 pieces: introduction, theoretical piece, methodological piece, practical piece, summary and recommendations, references and annexes. The paper size – 81 p. of text without docket, 45 figures, 4 tables, 38 references. Docket are included separately.

The diploma thesis focuses on the issue of human error in risk activities. The issue is examined at a company InfoTel, spol. s r. o. offering professional services in the construction and operation of telecommunication networks. The work is divided into three parts. The first part is aimed at obtaining theoretical background serving as a starting point for the subsequent analytical part. The analytical part concentrates on the characteristics of the selected company, organizational structure and work positions. It includes the analysis of corporate processes, contemplating the human factor, its activity and associated risks. The final part of the thesis is devoted to proposals for measures, focusing on prevention of human error in risk activities, leading to improvement of economic result in the selected company.

Diploma thesis focuses on the issue of proactive risk management in companies, using appropriate procedures and methods in the selected company. Thesis is divided into three parts. First part is focused on theoretical knowledge, which serves as a basis for the analytical part. The analytical part characterizes the selected company, organizational structure, job positions and key processes in the company, with a focus on proactive risk management. In the last part of the diploma thesis, measures for proactive risk detection are suggested.

This master’s thesis aims to analyze the possibilities of failure of human reliability on the example of an induction heater from company Roboterm spol. s.r.o. in Chotěboř. The objective of a thesis is a review of a literature of human reliability assessment. Based on the analysis of the operation and a literature review and choose the appropriate method to perform the actual assessment of the reliability of human error. Final object of the work is to propose measures to increase human reliability.

The present thesis focuses on the issue of assessing the reliability of the operator while operating CNC laser Adige LaserTube 8. The objective of this study was to perform a review of literature, which concerns the issue of assessing the reliability of the human factor. On the basis of the analysis was to choose the appropriate method in order to identify and assess risks in their workplace and then to assess the reliability of the operator. The practical part is to propose suitable measures to increase the reliability of the operator.

This thesis deals with analysis of measurement system capability in the production of rotary components from the viewpoint of operator error reduction and reliability of human factors. The aim is to carry out a literature review on the topic and then to analyze the current system in the company ZNOJEMSKÉ STROJÍRNY, s.r.o. Based on the obtained data suggest appropriate corrective arrangements to improve the current situation.

The focus of this diploma thesis is on human as increasing factor in source of aviation events and effect of digital avionic systems on safety. Theoretical part discusses human factor and in detail describes human factor analysis HFACS and HRA. Further are discussed pros and cons of rise of digital instruments. Second part of thesis is focused on analysis of aviation events in Czech republic in category general aviation of maximum takeoff weight 2250kg in years 2004-2014 and analysis of accidents comparing aeroplanes with analog and digital instruments. Thesis also includes short analysis of video record using both types of instruments with focus on distribution of attention.