This thesis deals with a new marketing tool for campaigns to support product sales at the point of sales. Banner can appropriately draw customer's attention and also persuade to unplanned impulsive purchase. It is a plastic pocket that can hold posters to support individual product or brands of companies and also can be changed quite often. Uniqueness of the solution lies in the location of the advertising space. In case an LCD monitor is part of the cash register, the banner is located on the other side directly exposed to the eyes of customers. The aim of the thesis is to present a new marketing tool and ideally prove that the right use of visual communication means is able to encourage impulsive purchases even in the environment of a Czech bank. Even though it was not completely proven that the banner can encourage impulsive purchases in banks, the whole concept has been prepared, it's potential revealed and the possible effective uses for normal practice have been formulated.

El comercio social, también llamado comercio por redes sociales, ha ido creciendo en los últimos años tanto en el mundo como en el contexto peruano, llegando a ser un canal muy aprovechado para la venta tanto minorista como mayorista y más aún ante la propagación de la pandemia del Covid-19 que dificulta las ventas presenciales. Ante lo mencionado anteriormente, el estudio cuantitativo con 400 encuestas realizadas, busca identificar las relaciones entre las variables de precio, utilidad percibida, disfrute percibido y compra impulsiva en plataformas de comercio social. Se identificó que el precio se relaciona significativamente con la utilidad percibida, ya que mientras el cliente visualiza precios más bajos y/o atractivos en dichas plataformas, mayor será su utilidad percibida. Además, la utilidad percibida y el disfrute percibido tienen una relación significativa con la compra impulsiva en los canales sociales en cuestión, teniendo en cuenta que a mayor utilidad y disfrute percibido de los usuarios mayor será la probabilidad de compra impulsiva. / Social commerce, also called commerce through social networks, has been growing in recent years both in the world and in the Peruvian context, becoming a very used channel for both retail and wholesale sales and even more so in the face of the spread of the Covid-19 pandemic that hinders face-to-face sales. Given the aforementioned, the quantitative study with 400 surveys carried out, seeks to identify the relationships between the variables of price, perceived usefulness, perceived enjoyment and impulse buying in social commerce platforms. It was identified that the price is significantly related to the perceived usefulness, since while the client visualizes lower and / or attractive prices in these platforms, the greater will be his perceived usefulness. In addition, the perceived usefulness and the perceived enjoyment have a significant relationship with the impulse buying in the social channels in question, taking into account that the greater the utility and perceived enjoyment of the users, the greater the probability of impulse buying. / Trabajo de investigación

The thesis "Purchasing tendency of consumers buying fair-trade products" examines aspects that influence consumer behaviour when buying fair-trade products. The thesis is based on a combination of two research methods - secondary data analysis and semi-structured interview. Secondary research uses data from a survey focused on the purchase, preferences and attitudes of fair-trade that was carried out by the Institute of evaluations and social analysis (INESAN). The quantitative part consist of two texts. The first part concentrates on finding aspects that can play a role in consumers' preference in purchasing fair-trade products. The second part concentrates on the purchase itself. It focuses on the extent to which consumers' purchase of fair- trade products is planned or impulsive. The qualitative part is based on quantitative analysis and focuses on established facts in detail. The thesis concludes that buying fair-trade products is influenced by social aspects, quality, price, availability and awareness of fair-trade products and the level of planning depends on the situation.

Actualmente, los smartphones se han vuelto parte de la vida cotidiana de las personas, ya que suelen utilizarse para trabajo, estudio, etc. De esta forma, las marcas al darse cuenta de esta tendencia crean sus páginas webs y aplicaciones propias, en las cuales el consumidor no necesita estar presente en la tienda, ya que en cuestión de segundos puede entrar a la web a través de su dispositivo y enterarse de lo que ofrece cada tienda virtual. Es por ello que el presente trabajo de investigación abarca el siguiente tema: Factores externos e internos en relación a la compra impulsiva en el comercio móvil. Para entender lo mencionado anteriormente, la investigación se basa en tres variables: calidad del sitio web, compra por impulso y compra de valor, las cuales tienen influencia significativa en la decisión de compra del consumidor. Para la metodología, se basó en una muestra de 400 personas que compran de manera impulsiva en un dispositivo móvil. Además, el estudio pretende analizar la relación que existe entre las variables mencionadas anteriormente. Asimismo, para la escala de medición, se empleó un cuestionario en línea con la escala de Likert del 1 al 5, donde 1= Totalmente en desacuerdo y 5= Fuertemente de acuerdo. Finalmente, para el análisis estadístico correspondiente, se evaluará mediante ecuaciones estructurales con el software Smart PLS. / Currently, smartphones have become part of people's daily lives, since they are often used for work, study, etc. In this way, brands, realizing this trend, create their own web pages and applications, in which the consumer doesn't need to be present in the store, since in a matter of seconds they can enter the web through their device and find out what each virtual store offers. For this reason, this research work covers the following topic: External and internal factors in relation to impulse buying in mobile commerce. To understand the aforementioned, the research is based on three variables: website quality, impulse buying and value shopping, which have significant influence on the consumer's purchase decision. For the methodology, it was based on a sample of 400 people who buy impulsively on a mobile device and aims to analyze the relationship between the variables mentioned above. Likewise, for the measurement scale, an online questionnaire was used with the Likert scale from 1 to 5, where 1 = Totally disagree and 5 = Strongly agree. Finally, for the corresponding statistical analysis, it will be evaluated using structural equations with the Smart PLS software. / Trabajo de investigación

El presente trabajo consiste en un análisis de la relación entre autocongruencia, apego a la marca, y la compra impulsiva. Para el estudio se tomó en cuenta papers relacionados con la compra impulsiva, y cómo se desencadena a través del apego emocional hacia las marcas, lo que hace que los consumidores desarrollan esta conducta. Además, se busca conocer principalmente la influencia de la autocongruencia real e ideal en el apego a la marca, planteando una visión integradora entre los tres conceptos. Esto implica un estudio cuantitativo que abarca realizar 400 encuestas a personas que realizan compras online y offline no planificadas de forma quincenal. / The present work consists of an analysis of the relationship between self-consistency, brand attachment, and impulsive buying. For the study, papers related to impulsive buying were taken into account, and how it is triggered through emotional attachment to brands, which causes consumers to develop this behavior. In addition, it is mainly sought to know the influence of real and ideal self-congruence in the attachment to the brand, proposing an integrating vision between the three concepts. This implies a quantitative study that covers 400 surveys of people who make unplanned online and offline purchases every fortnight. / Trabajo de investigación